Memory Care in San Mateo, California

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Sunrise Of San Mateo

955 South El Camino Real, San Mateo, CA 94402

This community has 17 total reviews with an average rating of 3.64
Assisted Living, Memory Care, Respite, Respite


Sunrise Senior Living of San Mateo, CA is a light-filled community offering a beautiful outdoor garden patio, walking paths, and spacious common areas. The Designated Care Managers are experienced in providing high-quality care through Individualized Service Plans that cater to each resident's unique needs and preferences. Located in the heart of the Bay Area, the community actively engages with its surroundings through various cultural and intergenerational events and outings to shopping and dining venues.

Sunrise Senior Living's memory care services focus on providing a safe and stimulating environment for individuals with dementia, including Alzheimer's. The importance of diet is recognized, with from-scratch cooking using fine, local, and fresh ingredients to provide residents with delicious and well-balanced meals daily.

The community offers various services and amenities, including:
- Access to a family engagement app, allowing family members to view updates, photos, and videos of their loved one
- Sunrise CareConnect, an electronic health record system for highly individualized care
- 24-hour trained staff availability
- Daily physical fitness, creative, social, learning, and spiritual activities
- Scheduled group trips and resident-sponsored clubs for various interests
- Up to three meals served daily, with a variety of menu choices and snacks available throughout the day
- Monthly wellness visits with a licensed on-staff nurse
- Weekly housekeeping, daily trash removal, and personal laundry services
- Social and educational programs for families
- Scheduled resident and family meetings
- Gracious accommodations with a variety of floor plans
- Maintenance of building and grounds

Sunrise Senior Living of San Mateo emphasizes helping residents, families, and community members experience the joy of everyday living.

Review Summary

Sunrise of San Mateo is an assisted living facility that receives mixed reviews, with an average rating of 3.64 out of 5 stars.

Positive aspects of the facility include the outstanding care received by some residents and the support provided by staff members such as Concierges, Care Managers, Medication Managers, Nurses, Housekeeping, and Food Service staff. Some reviewers would readily recommend Sunrise of San Mateo for their loved ones.

However, several negative reviews highlight issues with cleanliness, understaffing, and insensitive management. Some visitors have reported the smell of urine and feces, as well as soiled carpets and dirty rooms. In addition, there are concerns about inadequate support for residents who may require hand-feeding or extra assistance.

The executive staff at Sunrise have faced criticism for attempting to charge additional fees for extra care and laundry services or trying to change residents' contracts, leading some to believe they may be motivated by commissions. A few reviewers caution potential customers to choose wisely when selecting an assisted living facility for their elderly loved ones, as moving them at a later stage can be difficult for both the family and the resident.

Atria Burlingame

250 Myrtle Road, Burlingame, CA 94010

This community has 47 total reviews with an average rating of 4.19
Independent Living, Assisted Living, Memory Care, Respite


Pacifica Senior Living Burlingame is a top-tier retirement living community in Burlingame, California, providing respite care, assisted living, and memory care services. Located on the San Francisco Peninsula, the community offers 24-hour staff, customizable care, and easy access to the Bay Area's attractions.

Residents enjoy maintenance-free living with services like customized dining, comprehensive housekeeping, and scheduled transportation to nearby appointments. The private apartments are equipped with amenities such as walk-in showers and balconies. Life enrichment programs feature a variety of activities and events for residents, including fitness classes and arts and crafts workshops.

The memory care program is designed to cater to residents with dementia and Alzheimer's disease, offering personalized assistance, 24-hour care, and easy-to-navigate apartment homes. Highly-trained memory care staff are available around the clock to help residents with their daily routines.

Dining is a key element of the Pacifica Senior Living Burlingame experience. Residents enjoy customized meals, with chefs catering to their preferences and dietary needs. The community boasts numerous on-site amenities such as a private dining room, outdoor dining space, patio, library, Wi-Fi in common areas, garage parking, and a pet-friendly environment.

Other services offered include community laundry service, concierge service, transportation to local appointments, full-service salon and spa, Alzheimer's and dementia support group, emergency alert system, and 24/7 nursing assistance.

Located within easy reach of various dining and shopping options, residents can explore local eateries and shopping centers. The community is also near top-quality hospitals and medical centers, providing convenient options for accessible healthcare services.

Review Summary

Atria Burlingame is an assisted living community that has received a rating of 4.19 from 47 reviews. People have praised this community for its wide range of activities and extensive interaction with the town senior center. Residents enjoy delicious food prepared by a professional chef in a beautiful dining room, and most rooms have balcony access. The bathrooms are generally equipped with shower seats and grab bars, and are well-lit.

While some have reported that the level of personal and in-depth care offered is excellent, others have noted that they did not find it to be as extensive as expected. Residents are expected to ask for the care they need, which may not work for everyone.

The staff at Atria Burlingame are described as friendly, professional, and personal, and the residents appear happy, clean, and active. However, some reviewers mention issues with understaffing, a high turnover in the management of the Memory Care unit, and difficulty keeping track of personal belongings.

Overall, Atria Burlingame seems to be a great place for those in need of assisted living, especially those seeking an active and engaged lifestyle. Most residents and their families seem happy with the care provided, but it's important to consider the specific needs and preferences of your loved one before deciding on the right community.

Atria Park Of San Mateo

2883 South Norfolk Street, San Mateo, CA 94403

This community has 26 total reviews with an average rating of 4.21
Independent Living, Assisted Living, Memory Care


Atria Park of San Mateo, located 20 miles south of San Francisco, offers assisted living and memory care in the Hillsdale waterfront neighborhood. This thriving community focuses on connecting residents with accomplished individuals and a dedicated staff to support their well-being. Atria Park provides fresh, locally-sourced meals prepared by trained chefs, a salon, and outdoor grill area.

The community offers Atria's Life Guidance program, providing personalized care for residents with Alzheimer's and other forms of dementia in a secure environment. Services include custom care plans, 24/7 support for various needs, tailored events calendars, escorts, and family-style dining experiences. Medication assistance, consultations, housekeeping, laundry, and linen services are also provided.

Atria Park boasts an array of amenities such as a restaurant, bistro, private dining room, parking, courtyard, outdoor dining space, walking path, patio, library, movie theater, fitness center, salon & spa, game room, computers, and Wi-Fi in common areas.

The community features a 24-hour staff, Alzheimer's and dementia support group, concierge service, emergency alert system, daily educational, social, cultural, and fitness opportunities, vegetarian options, and three chef-prepared meals per day. Additional services include housekeeping, community laundry, newspaper delivery, scheduled transportation, on-site physical and occupational therapy, and on-site worship services.

Review Summary

Atria Park of San Mateo generally receives positive feedback from residents, visitors, and staff members, boasting a 4.21 out of 5-star rating based on 26 reviews. Many appreciate the welcoming environment, professional and caring staff, and various amenities such as daily exercise classes and a gym. The food also gets high marks for the quality and variety of options. However, there have been a few concerns regarding Atria Park's memory care services for individuals with dementia and Alzheimer's, with some reporting dissatisfaction in the level of care and attention provided to patients. A few reviewers also warn potential residents to be cautious of sales representatives and ensure they have a thorough understanding of the services and expectations before committing.

Burlingame Villa

1117 Rhinette Avenue, Burlingame, CA 94010

This community has 20 total reviews with an average rating of 4.05
Assisted Living, Memory Care


Burlingame Villa is a memory care community located in the peaceful and charming town of San Mateo County, specializing in providing care for individuals with Alzheimer's disease, dementia, or mild cognitive impairment to advanced memory loss. With a focus on dignity and respect, our programs and services are designed to address the unique needs of each resident. Senior living in this quaint community is enhanced by the surrounding eucalyptus trees, walkable downtown, shopping, and numerous parks.

At Burlingame Villa, residents are treated like extended family members within our villa-like setting, which features 27 beds in private and shared furnished rooms. Our lovely gardens and outdoor courtyard are ideal for visits and outdoor activities, promoting a sense of well-being and comfort for seniors with memory impairment.

Our community is committed to enhancing the dignity and well-being of each resident by offering 24-hour staffing, a low staff-to-resident ratio, and specialized individual care. Through a variety of enrichment activities and social interaction opportunities, we aim to foster a positive environment for the overall satisfaction of our residents.

Burlingame Villa offers numerous amenities, including private and shared accommodations, paid utilities (excluding phone), weekly housekeeping services, building maintenance, and groundskeeping. We welcome small pets and take pride in our friendly and professional staff, who are dedicated to providing outstanding care for our residents.

Review Summary

Burlingame Villa has received mostly positive reviews with a rating of 4.05 out of 5 stars based on 20 reviews. People have praised the caring and dedicated staff, who treat residents like family and provide a safe and loving environment. The facility is well-maintained and clean, offering a range of activities catering to different levels of participation, ensuring engagement for all residents. The homemade meals are tailored to individual needs and have been appreciated by residents and their families.

However, some reviewers were not satisfied with the number of staff members, suggesting that the facility may be understaffed and mentioning that the food quality could be improved. Positive reviews emphasize the excellent care provided by Burlingame Villa, with residents feeling more at peace and well taken care of compared to their experiences at other facilities.

Overall, Burlingame Villa is a smaller facility that has a more personal touch, where the staff and residents create a family-like atmosphere. Families share that they are grateful to have a loving and caring home for their loved ones, and many express that they would not consider any other memory care facility in the area.

Atria At Foster Square

707 Thayer Lane, Foster City, CA 94404

This community has 92 total reviews with an average rating of 4.35
Independent Living, Assisted Living, Memory Care


Atria at Foster Square is conveniently located just a few blocks from Leo J. Ryan Memorial Park and offers a range of luxurious amenities for residents. These include chef-prepared meals, exciting events in the Bay Area, a refined atmosphere, and sustainably designed modern facilities. Amenities include a fitness center, movie theater, chauffeured town car service, and exciting culinary venues, among others.

For those living with Alzheimer's or other forms of dementia, the Life Guidance® memory care neighborhood provides a secure, structured setting with daily events, opportunities for meaningful social connection, reminiscence, fitness, and fun, as well as secured entries and exits. Individual care plans with 24/7 support are available, along with medication assistance, housekeeping, and personal laundry services.

Various dining options can be found at the Bayview Restaurant, 707 Lounge, and other on-site facilities that regularly offer new and exciting dishes. Atria at Foster Square also provides outdoor dining spaces, a patio, and a parking garage. Other facilities include a fitness center, salon and spa, storage units, and pet-friendly environment.

The community offers 24-hour staff support, Alzheimer's and dementia support groups, concierge service, and an emergency alert system. Educational, social, cultural, and fitness opportunities, locally-inspired cuisine, and various on-site therapy services are also available. Scheduled transportation is provided for the convenience of residents.

Review Summary

Atria at Foster Square has received a rating of 4.35 out of 5 stars based on 92 reviews. This upscale senior living community boasts of a sophisticated and modern design, incredibly engaged staff, and delicious food offerings. Karen Malekos-Smith, the Community Sales Director, has been praised for her knowledge, service, and professionalism.

The staff at Atria Foster Square are known for being loving, nurturing, and dedicated to spreading joy throughout the community. With a wide range of daily activities, including exercise, coffee chats, learning and art activities, movies, religious services, and more, residents are kept entertained and engaged. Additionally, they cater to the needs of those with disabilities or special requirements, ensuring a comfortable and enjoyable living experience.

Atria Foster Square offers weekly laundry and housekeeping services, three meals a day, and transportation within a reasonable distance. The community is located near the Post Office, a small market, Starbucks, and several restaurants, with garage parking available for residents. The facility is pet-friendly and strives to create a homely atmosphere, rather than resembling an institutional setting.

While residents have praised the memory care services provided by Atria, noting that their loved ones were happier and more engaged during their time there, some concerns about staff turnover and a history of injuries resulting from falls have been raised. However, the overall consensus is that Atria Foster Square offers a supportive, caring, and exceptional senior living experience.

Sunrise Of Burlingame

1818 Trousdale Drive, Burlingame, CA 94010

This community has 6 total reviews with an average rating of 3.8
Assisted Living, Memory Care, Respite, Respite


Sunrise of Burlingame, CA, is a senior living community providing a maintenance-free lifestyle in a safe, nurturing environment. Located in a pedestrian-friendly shopping area, residents enjoy various amenities and activities catering to their mental, physical, and spiritual needs.

The community's resident-centered philosophy ensures personalized care and services for all residents. Their memory care services focus on providing a safe and stimulating environment for individuals with dementia and Alzheimer's.

The importance of diet is not overlooked. Sunrise of Burlingame has highly trained chefs preparing delicious, well-balanced, home-cooked meals using fresh, local ingredients to support seniors' unique nutritional requirements.

The community features the Sunrise CareConnect electronic health record system for highly individualized care, and 24-hour trained nursing staff who administer medication. Residents benefit from monthly wellness visits by a licensed on-staff nurse and various daily activities like fitness sessions, creative pursuits, social gatherings, and learning opportunities.

Other services include housekeeping, daily trash removal, and laundry services. The facility itself is a brand-new, eco-friendly, state-of-the-art building that offers gracious accommodations with diverse floor plans, building and grounds maintenance, and scheduled resident and family meetings.

Sunrise of Burlingame also provides access to a family engagement app that lets families check photos, videos, activities calendars, dining menus, announcements, and more.

To explore this senior living community, book a tour and experience Sunrise of Burlingame's exceptional, personalized care.

Review Summary

Sunrise of Burlingame has received a rating of 3.8 out of 5 stars based on 6 reviews. Customers appreciate the excellent care provided to their loved ones, with one stating that the team at Sunrise offers more comprehensive services than other facilities. The staff is described as genuine, caring, and always ready to support and make things easy for both residents and their families. The communication is frequent, keeping families well-informed.

The environment is noted to be pleasant, welcoming, and well-maintained, with a family-like atmosphere. The knowledgeable team prioritizes the residents' needs and pays special attention to details, such as decor, meal planning, and activities. Overall, Sunrise of Burlingame is regarded as a home away from home where residents feel special and well-cared for by the dedicated staff.

Belmont Hills Memory Care Community

1301 Ralston Avenue, Belmont, CA 94002

This community has 39 total reviews with an average rating of 3.97
Assisted Living, Memory Care, Respite


Silverado Belmont Hills, conveniently located near the 101 and 280, is a specialized memory care community catering to residents in San Francisco, San Jose, Palo Alto, Mountain View, and surrounding areas. Going beyond traditional assisted living, Silverado focuses on enriching the lives of memory-impaired individuals through expert care and a comfortable environment.

Designed to accommodate residents with growing needs, Silverado offers specialized services in memory care and dementia care. The community's philosophy revolves around providing a comforting atmosphere with well-trained professionals dedicated to nurturing residents' minds, spirits, and bodies.

Some of the unique programs and features at Silverado Belmont Hills include:

- Engagements and Eversound activities
- Neighborhoods and an early-stage program
- Intergenerational presence and interaction
- The presence of pets in the community
- Memory boxes for reminiscing and storytelling
- Gourmet meals and open social areas
- Garden activities, regular outings, and respite care

At Silverado, the commitment to care is evident in every smile, every thank-you, and every moment of interaction between a resident and a team member. With dignity, respect, and empathy as cornerstones, Silverado personnel choose to be part of the community, often inspired by personal experiences with loved ones requiring additional care. This shared passion for making lives better is the driving force behind Silverado Belmont Hills' exceptional memory care services.

Review Summary

Belmont Hills Memory Care Community, with a rating of 3.97 out of 5 stars from 39 reviews, has received mixed feedback from families of residents. The positive aspects include a wide range of daily activities to engage residents, trustworthy staff who work collaboratively with family members, and prompt communication regarding residents' medical issues. They have also been effective in managing the COVID-19 pandemic, adhering to public health rules and keeping families informed on a regular basis.

However, some reviewers mentioned being understaffed, leading to unsupervised residents and concerns for their safety. A few of the remaining staff members, including the head nurse, have been criticized for being uncaring and treating residents as mere numbers rather than individuals. One reviewer mentioned a particularly insensitive incident where the staff demanded payment for a deceased resident's belongings on the day he passed away, causing distress to his grieving family.

The facility itself has been described as campus-like and pleasant, offering opportunities for outdoor activities in good weather. The staff is generally accommodating, allowing family members to visit, share meals, and even have special meals prepared onsite before the pandemic restrictions. However, it is important to note that they don't accept Medi-Cal beneficiaries. Overall, while there are some negative experiences, Belmont Hills Memory Care Community has its merits in terms of activities, communication, and support during the challenging times of the pandemic.

Bayview Villa

777 Bayview Drive, San Carlos, CA 94070

This community has 10 total reviews with an average rating of 4.5
Assisted Living, Memory Care


Bayview Villa is a senior care facility that places respect and dignity for its residents at the core of its philosophy and daily operations. The facility promotes maximum independence and quality of life for seniors, offering an open and integrated living environment, where residents are free to socialize and enjoy the landscaped grounds without being confined to segregated units. Bayview Villa's on-site management team maintains an open door policy, encouraging communication with residents.

The property is securely fenced and features various outdoor spaces, including a private walking trail and a courtyard. Inside, residents can relax and entertain visitors in a spacious living room, complete with a grand piano and library, ensuring a homely and non-institutional atmosphere.

Bayview Villa sets the standard in senior care by offering a wide range of on-site treatments and services, such as assistance with medication, dressing, bathing, and nutritious meals. It goes beyond by providing individualized care to cater to each resident's specific and changing needs, employing a multi-disciplinary team-based approach. The facility encourages meaningful life enrichment activities, family involvement, and open communication.

Furthermore, the integrated living approach at Bayview Villa supports social interaction among residents, and the facility offers various on-site services, including therapies and beauty services, to ensure a comprehensive care experience. Overall, Bayview Villa aims to deliver exceptional senior care, placing significant emphasis on respect, independence, and quality of life.

Review Summary

Based on 10 reviews with a rating of 4.5 out of 5 stars, residents and their families highly praise Bayview Villa for the exceptional care received by their loved ones. Positive aspects mentioned include attentive staff, daily shower facilities, excellent homemade food, cleanliness throughout the villa, well-maintained common areas, and personalized care. The owner and administrator take an on-site, hands-on approach, providing useful updates to family members. Two reviewers mention the state of the art safety measures implemented due to COVID-19, and the love and compassion shown to their relatives by staff members.

There is one negative review that describes the atmosphere as strange and suggests checking with the California Department of Social Services for any complaints or violations. However, the majority of reviewers highly recommend Bayview Villa for the top-notch care provided by dedicated staff and the peace of mind gained knowing their loved ones are in good hands.

San Carlos Elms

707 Elm Street, San Carlos, CA 94070

This community has 11 total reviews with an average rating of 4.27
Assisted Living, Memory Care


San Carlos Elms is a welcoming assisted living and memory care community designed for older adults seeking both supportive services and independence. Residents can enjoy comfortable home-like amenities such as a resident lounge, daily activities, and social events. The community is situated in the charming town of San Carlos, within walking distance to local shops, cafes, and other facilities. It is owned and operated by the non-profit San Carlos Development Corporation, committed to providing high-quality senior housing.

The Grove at San Carlos Elms is a specialized memory care facility for individuals with Alzheimer's and other dementia conditions. This pet-friendly, elegantly furnished environment features the latest care technology and promotes continuous client activity to reduce anxiety and enhance quality of life.

Services and amenities at San Carlos Elms include care services, medication assistance, utilities, basic cable TV, Wi-Fi, organized activities and events, housekeeping, linen and laundry service, a 24-hour Vigil Integrated Care Management System, three daily meals with snacks, wheelchair accessibility, an easy-to-navigate floorplan, an on-site salon, and scheduled transportation for medical appointments and social outings.

For a pleasant dining experience, San Carlos Elms provides a formal and comfortable dining room with dedicated wait staff, ensuring residents enjoy a critical aspect of their overall satisfaction.

Review Summary

San Carlos Elms has received high praise from reviewers, with a rating of 4.27 out of 5 stars based on 11 reviews. Many residents and their families emphasized the convenient location, caring and professional staff, and a variety of activities for residents to enjoy. The Executive Director, Scott Evans, was also praised for keeping residents safe and informed during the COVID-19 pandemic.

The facility offers a warm and inviting atmosphere, with spacious and clean rooms for residents to personalize with their own furniture and decorations. The dining room is beautifully decorated and offers delicious meals with a variety of options. In addition to scheduled activities, there are musical performances and parties residents can attend, with the activities staff always ensuring residents feel included and engaged.

The San Carlos Elms also offers a specialized memory care wing, The Grove, which has received positive feedback for the level of care and attention provided to residents. Staff members have been praised for their compassion, patience, and understanding of the challenges residents face. The Elms has been recommended as an exceptional living environment for seniors who can no longer live alone or require memory care.

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