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Washington Center
14766 Washington Ave., San Leandro, CA 94578
Based on 15 reviews
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Services and Housing Options
Memory Care, Nursing Home, Respite, RehabilitationEstimated Pricing
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Washington Center Description
Situated in the East Bay, CA, Washington Center is just a stone's throw away from some of the most renowned acute hospitals within five miles. Our experienced and knowledgeable staff is devoted to restoring our clients' autonomy, aiding them in recovering their vigor and regaining a productive lifestyle. Our success in the "return to home" recovery program has solidified our facility as the go-to choice for orthopedic doctors.Price Comparison
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Washington Center is a member of a larger group of communities called Washington CenterConnect with a Free Senior Living Advisor
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Senior Living Videos
Health
oncology care
clinical services
joint replacement
memory support
orthopedic injuries
pharmaceutical delivery service
shortstay care
respite care
diabetes management
rehabilitation therapy
palliative care
rehabilitation services
neurological conditions
wound care
Activities
recreation
bridge
daily activities
Dining
private dining rooms for family gatherings
Services
housekeeping and laundry facility on-site
mail and newspaper service
Amenities
spacious rooms
spacious private and semi-private rooms that are fully air conditioned
garden
beauty salon / barber services
private bathroom
rehab gym
dining area
stay connected- we offer cable television and wireless internet
courtyard
reception
rehabilitation gym
comfortable common and lounge areas to gather with friends and family
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 5 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/74 and is run by a for profit organization. It is a large-sized nursing community with 99 nursing beds. Currently, there are 91 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $16,530.50. The facility has had 2 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Washington Center is a top-notch nursing home that boasts a 5-star overall rating, the highest obtainable mark. This remarkable achievement places the institution in the top 10% of all facilities in terms of overall rating, surpassing the state average by a substantial margin. This exceptional performance extends to its 5-star health inspection rating, a testament to its outstanding dedication to health standards. Once again, this puts the Washington Center in the upper 10% of all facilities, markedly surpassing the state's average health inspection rating. Moreover, the nursing home also prides itself on a 5-star quality rating, indicating superior health care and patient services. This rating puts the Washington Center in the top 20% of facilities, demonstrating its commitment to its residents' needs and well-being, and exceeding the state's average quality rating.Staff Ratings
Washington Center is a reputable nursing home that boasts a high, 4-star staff rating. It ranks in the top 40% of facilities for its nursing aid and LPN staffing hours per resident per day, which stand at 2.37 and 1.01 respectively. Though noteworthy, these figures fall slightly short of the state averages, which are at 2.51 for nursing aid and 1.21 for LPN staffing hours. Conversely, the Washington Center falls in the bottom 30% for RN staffing hours per resident per day, with a reported value of 0.42, compared to the state's higher average of 0.57. This trend continues with licensed staffing hours per resident per day being in the bottom half of facilities, with the nursing home's 1.44 hours trailing the state's 1.78. Despite some areas for growth, Washington Center shines in its provision of physical therapy services, falling in the top half of facilities with its 0.06 physical therapist staffing hours per resident per day, slightly lower than the state's average of 0.09.Covid Data
The Washington Center, a nursing home highly esteemed for its efforts in healthcare, has a strong record concerning their residents' vaccination rates. With an impressive 84.1% of the residents being up to date with the most recent vaccinations, this facility is in the top 30% across comparable establishments. The resident vaccination rate even surpasses the state average, which is currently at 68.7%. On a different note, regarding the staff vaccination rate of the nursing home, they also lies in the top 30%. However, the staffing vaccination rate of 33.7% is somewhat lower than the state average, set at 45.8%. While the resident vaccination rate is exceptional, there's room for improvement in the staff vaccination rate to elevate state standing.Quality Measures
The Washington Center is a premier nursing home with superior quality measures, boasting a 5-star rating, the highest attainable. Excelling in patient care and preventative measures, the nursing home secures its position within the top 20% of facilities for its impeccable 100.0% flu vaccination rate. This rate surpasses the state's average of 98.24%, demonstrating the Center's commitment to the health and wellbeing of its residents. Additionally, The Washington Center is in the top 20% of facilities in terms of the percentage of residents with depressive symptoms, exhibiting a remarkable 0.0% in comparison to the state's 6.09%. The nursing home is also included in the top 30% of facilities in terms of the percentage of residents whose ability to move independently worsened, showing a lower percent of 9.06 compared to the state's average of 10.72%. This reiterates the Center's dedicated commitment to its residents' physical mobility and morale.Emergency and Hospitalization Quality Measures
The Washington Center, a nursing home, falls in the bottom 20% of facilities concerning hospitalizations per 1000 days, with a record of 2.44. This figure surpasses the state's average of 1.89. Additionally, it is also in the lower 10% of establishments regarding outpatient emergency department visits per 1000 days, its rate being 2.16, more than double the state's rate of 0.92. When considering the percentage of short-stay residents who required outpatient emergency department visits, the Washington Center finds itself again lagging in the bottom 30%, with a ratio of 15.55, compared to the state's ratio of 11.22. However, it's noteworthy to mention that the Center finds itself in the top half of facilities when concerned with the percentage of short-stay residents who were rehospitalized after a nursing home admission. At 21.96, it slightly outperforms the state's rate of 22.01, further evidencing a marginally better performance in this regard.Healthcare Nearby
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Bus Stations
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
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Activities and Services Rating
This place is better then the county hospital people here are kind and considerate, they seem to care, there is not a lot of call lights lit at this place cause one is usually answered pretty quickly. The only negative thing is shower days are only twice a week and when someone has a rash they may need baths more due to medicine and cream building up and to help get rid of the dry itchy skin so it doesn't get worse. The food is very good and you can ask for seconds, for what it is I was surprised that this placeWas so nice! I've heard a lot of rumors about places like this, none of that shit applies here! I would recommend this place
We have patients come to this facility. The rehab team is amazing. The social worker Tori rocks! The admission team is very friendly, informative and knowledgeable! Many of our patients gaining their independence back! I would highly recommend anyone whose loved one is finding a rehab to check out this place!
I just got married here. My in-laws have been here for the past few months. Â The staff has been nothing but truly amazing! Â They went out of their way to help us with our special day. Â Even painted walls and changed curtains! Â People are quick to judge when something happens that no one has control over. We've spent days on end at this place and have gotten to meet the most caring people. I know I already said this but when I tell you they are truly amazing I really mean it!! Â Keep up the good work!
Well I don't no where to start, I was brought to this place as of blood clots in my legs. I feel like these people are very Unprofessional. Even talked with administrator an he did nothing. So under staffed an the nurses they do have are to over worked to even do there job, well the ones that work.Nurses hang out in hallways laughing an joking so loud all hours of the night an you can't even sleep. Not the ones that sit in the hallways laughing an joking an playing on there phones for hours even while the buzzers are going off. The doors here are not for the handicap, they are so hard to get into when your in a wheelchair. Hurt my shoulder an hands so much trying to get in an out. If you want to go outside in the back it's horrible the ground has missing boards so you get stuck an there's no way to call for help, they have dirty beds an supply's all over that you have to be careful you don't trip.I got stuck an had to hold onto a pole when I could hardly stand an got my wheelchair out of hole. The door to going outside it absolutely so hard to hold an get in with a wheelchair or cane. That's why everybody is confined to staying in. Since I been here there are only two others that are able to get out. So no one gets to see the outside at all. The Social workers are horrible they treat you so wrong, I was helping my room mate when this one came in an said not to help her an I was out of here on the 11th very rude. I talked to the administrator an nothing was done. She said she talks to all her residents all the time, well never once came in my room for me nor my room mate that asked for her for over a week. The therapy is really great  here an very nice, but even they are doing the nurses jobs by dressing taking to bathrooms an so on. Not fair when they have a lot of work themselves. I am hoping things change here, but haven't seen it yet been here for 29 days. The yelling every night by other residents, the not paying attention or even giving time to take outside for even 5 minutes. Even 2 people passed away while I was here. Hearing about a lady falling in her room on her face caus she was trying to get her glasses. This place is so understaffed that it's very scary. I do not recommend this place at all. Unless there's a change. I don't see 3 nurses with over 92 patients getting things done, Especially on the one side that the people that live here they are so needy. My release date of Jan 19 th so therapist put in for my cane around 12th. So then I asked my therapist to go make sure my cane is coming today as of I'm leaving tomorrow an tomorrow is a Saturday an no one will be here, so she does an social worker said that it wasn't written down, an my therapist said yes it was an even went over it with patient, finally she sees it an says oh ok don't worry if I have to I'll be here tomorrow to get it to her. These social workers don't have it together at all nothing but problems an attitudes with them. My therapist said don't worry Rhonda I will leave one of ours with you an you can get it back to us when you can if they don't get it for you. I've gone through so much  frustration That it was hard to focus on myself other than worrying about how that I was going to be treated by these social workers, Don't think being here we should have to worry and think of how they're going to treat us while we're here. We're supposed to be here to get better not to go through what I've gone through. I really think someone should go through this place and help them out because they need a lot of help very understaffed and that's not a good thing when we rely on them. And they really need a social worker that cares and has respect for their patients. So now the Social worker told my therapist that there not going to have my cane ready when I leave as if she didn't put it in on time. This is just crazy.Oh an the food is just horrible either under cooked or not cooked at all. Got home an nurse came an said she got no order for a cane. Really!
I give Washington Rehab 1 star since I can't give them 00; my mother was here after suffering a stroke. I wanted her close to my home but this place was not a good choice. PT was good, the nurses need better training & the doctor was no better. My mother had a feeding tube which became infected but the in charge Doctor thought nothing of it. The nurse called him on a Sunday morning & he showed up Monday afternoon; when she was admitted back into the hospital there was a bed sore on her bottom you wouldn't believe. This is not a place to put your love one in especially if you love them & they can't speak for themselves. After she passed I went to pick up her belongings & someone else things were mixed with hers & some of her things were missing (her name was in her belongings). These people are over paid for the service they render, there was maybe two nurses other than physical therapist that were good.
May03/06/14I am writing this review so other people who might consider this rehab will have a true picture of what they are getting into.My mom went to this rehab after her knee replacement surgery last January. The rehab staff were helpful, her PT & OT & the CNA s very attentive & caring. However, on the 6th day of her stay at this rehab, my mom started to have shortness of breath, feeling light headed & she thought she was going to faint after her PT exercises that morning. As our routine, we visit our mom after work which is about 6 at night. She remained to feel the same, we were constantly asking the nurse what could have been wrong, because she was fine the previous days. The nurse kept assuring us that she will be fine & being the nurse, she says she feels comfortable with our mom staying there that night & not going to the ER. This was around 10:00 p.m. when we heard wheezing sounds from our mom s breathing & my sister who is a nurse but lives out of town heard our mom s breathing on the phone & just decided to have her be taken to the E.R. It was not until midnight that our mom was taken to Eden Hospital. There, they found out through scan that our mom has PULMONARY EMBOLISM! That could have been FATAL, had we listened to the nurse at Washington Care Rehab! This is a lesson that we do not wish anyone to go through. The nurse LACK the clinical judgement & skills to handle post surgery cases.I m not generalizing this but the nurse who was the charge staff that evening really did a very POOR clinical judgement that could have have been FATAL. Please do not ignore this review!
I have a daughter at this place and they gave her medication for things and sickness that she doesn't have and saying that she dose things that our family knows that she doesn't do
The management act like they own the facility. Before pandemic happened,my uncle was admitted here. I went to visit him. the management people came out from the kitchen with a cart with food on a caserole. I guess they cooked in the kitchen and use the cookware. Is that allowed to nursing facilities?They went inside a office. The rest of the people went inside.... talking/speaking togolog and very loud. In the afternoon,I was on my way to my car and I saw these two guys behind the kitchen there smoking and has been there the time I went inside to visit... they were there for an hour... bad place. Does not recommend. My uncle said he wait long time to get help.many call lights were on and staff passed by and ignore the lights. I asked this lady (light skin, chubby heavy weight) a question and she was very rude and kept on walking. Im glad my uncle not here no more.
We have patients come to this facility. The rehab team is amazing. The social worker Tori rocks! The admission team is very friendly, informative and knowledgeable! Many of our patients gaining their independence back! I would highly recommend anyone whose loved one is finding a rehab to check out this place!
I had the unfortunate pleasure of staying here for 3 weeks. Pleasantly surprised at the cleanliness, friendliness and professionalism of the support staff and several of the CNA's. The therapy department was great in getting me back on feet and able to come home with minimal care. My overall experience here was very positive and if I had to return I would.
Short of staff . Some staff are working hard and working long hours to cover the shift . The management ( from the top ) no appreciation for a working hard nurses and cna's.
Do not even think about putting your loved one in this facility...Tori the social worker is the most rudest person doesn't do her job at all..Doesn't know how to guide through things at all...she'll walk away from you while talking to her NEVER has time to have a meeting with you or even talk on the phone with you..SHE'S A LIAR saying one thing and blaming the patient saying things that were NEVER said...if you want answers for your loved one and want to know exactly what's going on like every family doe's this is NOTTTT the facility...Roselyn is just as bad I'm so surprised this place is still open🤬
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-26 | 2021-11-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-10-26 | 2021-11-22 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-26 | 2021-11-22 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-05-09 | 2019-05-24 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-05-09 | 2019-05-24 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-05-09 | 2019-05-24 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-09 | 2019-05-24 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-09 | 2019-05-24 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-05-09 | 2019-05-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-10 | 2018-05-03 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-04-10 | 2018-05-03 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-04-10 | 2018-05-03 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-04-10 | 2018-05-03 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2018-04-10 | 2018-05-03 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-04-10 | 2018-05-03 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-04-10 | 2018-05-03 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-04-10 | 2018-05-03 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-04-10 | 2018-05-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-10 | 2018-05-03 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-04-10 | 2018-05-03 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-04-10 | 2018-05-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-04-10 | 2018-05-03 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-04-10 | 2018-05-03 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-04-10 | 2018-05-03 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-04-10 | 2018-05-03 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-04-10 | 2018-05-03 | D | Miscellaneous Deficiencies | Have restrictions on the use of flammable curtains. |
| 2018-04-10 | 2018-05-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-04-10 | 2018-05-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-10 | 2018-05-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-10-15 | B | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-10-27 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-02-28 | B | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-02-28 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-02-28 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-02-28 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-02-28 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-02-28 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-02-28 | B | B | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2019-02-28 | B | B | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2019-02-28 | B | B | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2020-12-24 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-03-08 | D | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2018-03-08 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2018-03-08 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-03-08 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-03-08 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-03-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-03-08 | D | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-03-08 | D | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-03-08 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-03-08 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-03-08 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-08 | D | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2018-03-08 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
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