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Portola Gardens
350 University Street, San Francisco, CA 94134
For Pricing & Availability
(800) 780-8101To Reach a Resident
(415) 366-1190Pricing Details
This detailed pricing information was obtained directly from the Community Relations Director at Portola Gardens via email on Nov. 15, 2023.
PORTOLA GARDENS ASSISTED LIVING, MEMORY CARE & HOSPICE
CIMINO CARE FEE SCHEDULE 2023
ROOM TYPES RATES
Care Level 1
- Shared (Ambulatory Only) $3,895
- Private (Ambulatory Only) $4,995
- Shared Room/Shared Bath $5,895
- Private Room/Shared Bath $7,895
- Private Room/Private Bath $8,895
Additional Levels of Care Based on Care Needs
- Care Level 2 $500
- Care Level 3 $1,100
- Care Level 4 $1,800
- Care Level 5 $2,600
Additional Rate Information
- Sunflower Wellness Program: $5,495 per month + Care Level
- Hospice: $500 each day for first 2 days, $295 for additional days, Minimum 2 day stay
- Respite Care Rates (2 week minimum); $275 per day based on Care level and room selection
- Pre—Admission Community Fee: Long Term $3000/ Short Term or Hospice $750
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Community Relations Director at Portola Gardens via email on Nov. 15, 2023.
Overview of Professionals and Training
We have a full staff of LVNs, a Doctor on staff, and trained Care Givers with a ratio of 1:6. Our Regional Director is a Gerontologist and our Sunflower Program Director is a Case Manager/Social Services professional. We also have an in-house Pharmacy.
Safety and Well-being Measures
The facility is not a closed site except during the hours of 8:00pm – 8:00am. Surveillance Cameras and Sensors are at all doorways. Call buttons in each room alert the Med Tech Room and Nurses’ Station. We have 16hr/7 Nursing Staff and 24/7 Care Givers.
Resources and Support Services
We work with three Third Party programs for low-income prospects: Assisted Living Waiver (ALW) through the Institute on Aging, Master Care Plan, and On Lok. We assess all prospects before admission to understand their medical, physical, and mental health needs.
Transportation Services
We do not have our own transportation but schedule transportation for hospital and doctors’ appointments. Some residents use SF Paratransit.
Dining Experience
Our chef creates a variety of dishes with different cuisines, offering two choices for lunch and dinner. We address all dietary restrictions and religious observations. Meals are served by staff, and we encourage dining room meals, mobility permitting. Room service is available for those who wish or are not feeling well. We celebrate birthdays, holidays, and special events.
Addressing Resident Complaints
The resident contacts the medical staff and Executive Director to address any complaints or issues.
Cost of Living
Cost depends on the floor (starting at $3,895) and Level of Care (starting at $500). We do an assessment to determine the appropriate floor and Care Level. The one-time Community fee is $3000, with a month-to-month contract. The monthly fee includes everything except for cell phone and certain transportation costs.
Communication with Residents' Families
When an incident or hospitalization occurs, the family and/or Responsible Person is notified. Family members can call or email me anytime.
Short-term or Respite Stays
Respite stays have a $500 Community Fee, $275.00 for a shared room, and $300.00 for a private room, with a 2-week minimum stay.
Pet-Friendly Community
We do not have pets living with residents, but they are welcome to visit. Currently, we do not have a waitlist.
Portola Gardens
Portola Gardens is unique in its care and exceptional oversight to the residents while providing a safe and secure environment for the aging process. Our staff is caring and knowledgeable and the community we serve is like family. We provide quality care at affordable rates.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in San Francisco
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Portola Gardens:
- One review expressed a devastating personal loss, indicating a significant concern.
- Several reviews highlighted concerns about the facility's condition, mentioning unpleasant odors, small rooms, and ongoing construction that seemed superficial.
- Contrastingly, some reviews praised the facility for its great team, valuable resources, and the care provided to residents.
- Issues with business practices were raised, particularly regarding timely payments to contractors, suggesting potential management problems.
- Positive aspects noted include the facility's size, friendly staff, detailed care, and activities available for residents, such as gardening and group outings.
- The facility's aesthetics received mixed reviews; while the exterior and certain areas like the kitchen and front room were appreciated for their beauty and cleanliness, some interior aspects like the rooms were considered outdated.
- Unique features such as a spooky tree and the facility's historic building in a beautiful location near McLaren Park were mentioned.
- Personal stories shared highlighted the compassionate care provided to residents, with staff going above and beyond in their duties, especially noted during the challenging times of the Covid-19 pandemic.
- One family's experience detailed how the facility welcomed their loved one with significant care needs, contributing to an improved quality of life and a sense of belonging.
Overall, reviews of Portola Gardens present a mixed picture, with significant concerns about certain aspects of the facility and management practices, balanced by heartfelt stories of compassionate care and a supportive community.
Reviews
There are currently no reviews that were left on My Caring Plan
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Services
Room Amenities
Pet
What is in the Neighborhood
- The closest city is Daly City which is 2.9 miles away and has a population of 106,562 (small city).
- The average income is $66,147, which is high compared to other zip codes.
- Weather
- High Temperature: 66
- Low Temperature: 53
- Average Temperature: 59.5
- Day Breakdown: The area gets 88 days of rain and 276 days of sun
- Precipitation: 1.0 inches a year
- The median age is 38.3 years old, high compared to other cities.
- 3.04% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 34.37% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 33% Asian, 5% Black or African-American, 13% Hispanic or Latino, and 46% White.
- The average life expectancy in zip code is 81.79 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 214.0, Moderate Days 29.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
San Bruno Supermarket
0.6 miles awayManila Oriental Market
0.9 miles awayFoodsco
0.9 miles awayGood Life Grocery
0.9 miles awaySmart & Final
1.2 miles awayNone Found
Bus Stations
University Street & Bacon Street
0.0 miles awayFelton Street & University Street
0.1 miles awayUniversity Street & Felton Street
0.1 miles awayFelton Street & Amherst Street
0.2 miles awayUniversity Street & Woolsey Street
0.2 miles awayBanks
Bank of the West
0.6 miles awaySterling Bank & Trust
0.6 miles awayBank of America
0.6 miles awaySterling Bank
1.1 miles awayU.S. Bank
1.1 miles awayHospitals
CPMC Saint Luke's Campus
1.5 miles awaySan Francisco General Hospital
2.0 miles awayLaguna Honda Hospital And Rehabilitation Center
2.6 miles awayUCSF Medical Center at Mission Bay
3.0 miles awayUCSF Benioff Children's Hospital San Francisco
3.0 miles awayPharmacies
Central Drug Store
1.1 miles awayWalgreens
1.2 miles awayCVS Pharmacy
2.5 miles awayCarePlus / CVS
2.7 miles awayTIN Rx Pharmacy
2.9 miles awayDentists
Mission Dental Care
1.4 miles awayDr. E. F. Savio, Dr. C. I. Skelley, Dr. Ted Savio, Dentistry
1.4 miles awayMission Terrace Dental
1.4 miles awayNoe Valley Family & Cosmetic Dentistry
1.6 miles awayMission Street
1.9 miles awayParks
John McLaren Park
0.1 miles awayPortola
0.2 miles awayLouis Sutter Playground
0.2 miles awayPortola Recreation Center
0.3 miles awayJoan's Oasis
0.3 miles awayPlaces of Worship
MisiĂłn San Francisco de AsĂs
2.7 miles awayGrace Cathedral
4.6 miles awaySwedenborgian Church of San Francisco
4.8 miles awaySaint Marys Roman Catholic Church
9.1 miles awaySaint George Serbian Orthodox Church
9.6 miles awayShopping
Stonestown Galleria Mall
3.4 miles awayWestfield San Francisco Centre
4.0 miles awayMetreon
4.0 miles awayEast Mall
4.2 miles awayKintetsu Mall
4.2 miles awayCulture
Jerry Garcia Memorial Amphitheater
0.4 miles awayInclusions Gallery
0.9 miles awayPublic Glass
1.1 miles awayBayview Opera House Ruth Williams Memorial Theatre
1.5 miles awayMission Cultural Center for Latino Arts
1.8 miles awayRestaurants
Imperial Gardens Sea Food
0.6 miles awayRound Table Pizza
0.6 miles awayHoy Sun Restaurant
0.6 miles awayHong Kong BBQ Restaurant
0.6 miles awayAmerican-Chinese Food / Red House Bakery
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a large-sized community with 104 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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