Assisted Living in Winston-Salem, North Carolina

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Program of All-Inclusive Care for the Elderly (PACE)

The Program of All-Inclusive Care for the Elderly (PACE) is a managed care program for older adults. This program features a comprehensive service delivery system and integrated Medicare and Medicaid financing.


  • Enrollment in PACE is voluntary.
  • The PACE organization’s Interdisciplinary Team (IDT) completes a comprehensive needs assessment.
  • If an individual elects PACE, an Enrollment Agreement is signed that contains the participant’s:
    • demographic data
    • description of benefits
    • effective date
    • explanation of policy regarding premiums
    • emergency care protocol
    • rights and responsibilities
  • PACE enrollment will continue until the participant's death regardless of changes in health status.
  • PACE enrollment will end if the:
    • Participant voluntarily disenrolls, or
    • PACE organization involuntarily disenrolls the participants for strictly defined reasons.

Eligibility and Enrollment:

To participate in PACE, an individual must:

  • Be enrolled in Medicaid only
  • Be enrolled in Medicare only
  • Be enrolled in Medicare and Medicaid (dually eligible)
  • Have the ability to privately pay

To receive PACE services, an individual must:

  • Be 55 years of age or older
  • Be determined to need the level of care required under the state Medicaid plan for coverage of nursing facility services
  • Reside in the PACE organization's service area
  • Be able to live in a community setting when enrolled without jeopardizing health or safety
  • Meet program-specific eligibility conditions imposed under the respective PACE agreement

PACE Services:

PACE Centers include a primary care clinic, an adult day health program, areas for therapeutic recreation, restorative therapies, socialization, personal care, and dining that serves as the focal point for coordination and provision of most PACE services.

A PACE organization can be a public or private entity primarily engaged in providing PACE services. A PACE organization must:

  • Have a governing board that includes community representation
  • Be able to provide the complete service package regardless of frequency or duration of services
  • Have a physical site to provide adult day services
  • Have a defined service area
  • Have safeguards against conflict of interest
  • Have demonstrated fiscal soundness
  • Have a formal Participant Bill of Rights

All PACE organizations are approved by Centers for Medicare and Medicaid Services (CMS) and NC Medicaid. Federal and state agencies are required to consistently monitor PACE organizations and ensure that they comply with state and federal regulations and provide quality care and services.

Each PACE organization must define its service area, which must be approved by NC Medicaid. The final approval is granted by CMS.

Personal Care Services (PCS) and Home and Community Based Service (HCBS) Waivers

Personal Care Services (PCS) provides personal care services to individuals residing in various living arrangements such as private homes, residential facilities, combination homes, and group homes. These services benefit individuals who require assistance with activities of daily living (ADLs), including eating, dressing, bathing, toileting, and mobility. Eligibility for the PCS program is determined by an independent assessment conducted by NC Medicaid, and services are provided according to an individualized service plan.

Home and Community Based Service (HCBS) Waivers pay for long-term care goods and services that help North Carolina Medicaid recipients who require a Nursing Facility Level of Care to remain living "in the community" instead of moving to a nursing home. These waivers cover some long-term care services but do not cover mortgage payments, rent, utilities, or food expenses. Unlike Nursing Home Medicaid, HCBS Waivers are not an entitlement, meaning that eligible applicants are not guaranteed to receive benefits if enrollment spots are full. North Carolina seniors can receive HCBS Waiver benefits through the Community Alternatives Program for Disabled Adults Waiver.

How to Pay for Assisted Living in Winston-Salem

Summary: Other Ways to Pay for Assisted Living in Winston-Salem

There are various methods to finance assisted living costs in Winston-Salem, such as utilizing Veterans Benefits, which include several pension programs. Long-term care insurance is another option, as it covers long-term care expenses, including those for assisted living. Finally, reverse mortgages enable seniors to access their home equity to pay for assisted living, with a federally insured program available through the U.S. Department of Housing and Urban Development.

Assisted Living Requirements in Winston-Salem

Assisted Living Residences in North Carolina

The term assisted living residences (ALRs) in North Carolina covers two types of long-term residential care settings: (1) adult care homes (ACHs); and (2) multi-unit assisted housing with services facilities. The North Carolina Division of Health Service Regulation licenses ACHs based on size, with family care homes for 2-6 residents and ACHs for seven or more residents. A license indicates that this is the population to be served. Facilities may provide respite services, but provision of this service is not a condition for licensure. Multi-unit assisted housing with services settings are not licensed but are required to register with the Division of Health Service Regulation and provide a disclosure statement.

ACHs must provide specific information in writing to a resident upon move-in, including house rules and facility policies, discharge criteria, residents’ rights, and grievance procedures; and specific information in the resident contract, including accommodation and service rates, and rate change and refund policies. They may not admit or retain residents who meet the state’s eligibility criteria for nursing home care, or individuals with certain conditions or treatment needs.

Services provided by ACHs include 24-hour staff monitoring and supervision, and assistance with scheduling personal needs, as well as transportation, activities, and housekeeping services. ACHs must assess each resident within72 hours of admission using a state-provided or approved form and complete a functional assessment of each resident within 30 days after admission, as well as at least annually thereafter, using a state-provided or approved assessment instrument.

Multi-unit assisted housing with services facilities must screen prospective residents to determine if they need an in-depth assessment by a licensed home care agency, and if the facility has the capacity and legal authority to meet the prospective resident’s needs.

Medication provisions for adult care homes include orientation to medication policies and procedures for staff responsible for medication administration prior to their administering or supervising the administration of medications. Residents are permitted to self-administer medications as long as they are competent, physically able to do so, and have a physician’s order to do so. In addition, specific instructions for administering medications must be written on the medication label.

Apartment-style units and private rooms are not required in ACHs. In ACHs licensed after July 1, 2004, a bedroom may not be occupied by more than two residents. If licensed prior to that date, a bedroom may not be occupied by more than four residents. Bathroom and toilet facilities are shared with a minimum of one toilet and sink for every five residents and a tub or shower for every ten residents.

Special training and staffing requirements apply to dementia care staff. Prior to establishing an SCU, the administrator must document receipt of at least 20 hours of training specific to the population to be served for each SCU to be operated and must have in place a plan to train other staff assigned to the unit. Facility requirements for SCUs include providing direct access to a secured outside area and avoiding or minimizing the use of potentially distracting mechanical noises.

Inspection and monitoring of all licensed ACH facilities are subject to inspections at all times and are inspected on an annual basis. County Departments of Social Services monitor ACHs at least quarterly, investigate complaints, and accompany the state inspection teams for annual surveys. The Medicaid State Plan pays for personal care provided to eligible residents in ACHs.

Somerset Court At University Place

1635 E. 5Th Street, Winston-Salem, NC 27101

This community has 4 total reviews with an average rating of 5
Assisted Living, Respite


Somerset Court of University Place is a top-tier senior living community situated in Winston-Salem, North Carolina. This exceptional facility is dedicated to providing personalized care and ensuring residents are comfortable and well-supported. Recognized for its compassionate staff and commitment to going the extra mile, the community fosters a familial environment among both residents and team members.

Offering round-the-clock assistance, Somerset Court specializes in personal care services such as medication management, transportation, and help with daily tasks. The amenities and services in this community are designed to create a fulfilling and enjoyable experience for all residents, including:

- Full-service housekeeping
- A variety of floor plans tailored to personal needs
- Beautiful common areas for socialization
- On-site beauty salon, barber shop, and private spa
- All-inclusive pricing to ensure affordability

To keep residents engaged and entertained, the community offers a fun activity program that features live and virtual entertainment, technology-based engagement, group and one-on-one activities, and special occasion celebrations. Additionally, Somerset Court provides life enrichment services, assisting with daily tasks, dedicated 24/7 caregivers, on-call physician services, enhanced security features, and special diets as needed.

Overall, Somerset Court of University Place offers superior quality senior living, providing residents with the perfect balance of care, support, and engagement in a welcoming and friendly atmosphere.

Review Summary

Somerset Court at University Place is a highly regarded assisted living facility, earning a 5.0 out of 5 stars rating based on four glowing reviews. Residents and guardians alike praise the wonderful staff, peaceful atmosphere, and variety of activities available at this "forever home." The team is commended for their professionalism, warmth, and genuine care for each individual, even when faced with challenging behavior or situations.

Cleanliness is a top priority, as is providing a fun and engaging environment for residents. The facility often hosts parties, invites church choirs to serenade their guests, and plays old rock and roll and soul music for everyone's enjoyment. Trips to Walmart are organized for those who are able to partake, and the staff completes all the laundry for their residents.

During the Covid-19 pandemic, Somerset Court at University Place has maintained the safety and health of residents and staff by following proper guidelines and taking a proactive approach towards prevention. Their commitment to high-quality care and genuine compassion for their residents sets Somerset Court at University Place apart as a top-notch assisted living facility.

Forest Heights Senior Living Community

2500 Polo Ridge Court, Winston-Salem, NC 27106

This community has 8 total reviews with an average rating of 3.8
Assisted Living, Memory Care, Respite, Respite, Rehabilitation


Forest Heights Senior Living Community in Winston-Salem, North Carolina, provides a welcoming environment for residents seeking assisted living, memory care, rehabilitation, and respite care. Surrounded by lush trees, greenery, and peppermint aroma, this community offers exciting senior living experiences, including bowling, arts and crafts, walking clubs, and more.

The Forest Heights team, who have been providing care and support for decades, understand the need for personalized attention and dependable care. They offer various activities tailored to different interests, exercise classes, and onsite medical resources like Ageility therapy, weekly housekeeping, and linen services. 24/7 front desk concierge and nursing staff are also available.

Residents enjoy three delicious meals daily, served in a comfortable environment with tableside service by the fireplace. The community also features a beauty salon/barbershop, library, movie theater, and private dining room. With plenty of socializing opportunities, Forest Heights Senior Living Community is an excellent place for seniors to call their home.

Review Summary

Forest Heights Senior Living Community has received mixed reviews, with a rating of 3.8 out of 5 stars based on 8 reviews. Many residents and visitors express satisfaction with the love, care, and attention provided by the administrator and staff members, describing the atmosphere as friendly, helpful, and with an "at-home feeling." The dining experience is praised for its hot, fresh, and delicious food served with a smile.

However, concerns have been raised about the facility's COVID-19 safety procedures, with reports of staff members and MedTech contractors not wearing masks or Personal Protective Equipment (PPE) consistently until July 2020, despite the facility being under lockdown since March 2020. This inconsistent adherence to safety protocols is a cause for worry among some people. Additionally, there are complaints about the air conditioning not working properly during high temperatures and dissatisfaction with the quality of food served relative to the cost of living at the community.

There are also positive remarks about the helpfulness of the Director of Nursing, the politeness of staff members, and the genuine care shown towards residents. Despite the concerns raised, some residents have had overall positive experiences and highly recommend Forest Heights for its caring and knowledgeable staff.

Brighton Gardens Of Winston-Salem

2601 Reynolda Road, Winston-Salem, NC 27106

This community has 17 total reviews with an average rating of 4.15
Assisted Living, Memory Care, Respite, Respite


Brighton Gardens of Winston-Salem, NC, is an assisted living community dedicated to championing quality of life for all seniors. The beautifully decorated community offers round-the-clock relationship-based care and Individualized Service Plans, all while treating residents and their families with dignity and kindness. The facility provides a wide range of activities for mind, body, and spirit, including a '50s diner-themed bistro and community outings to nearby shopping, dining, and The Grand 18 Movie Theater.

Assisted living at Brighton Gardens is designed for older adults who value their independence but require assistance with daily tasks such as bathing, dressing, transportation, and medication reminders. Residents can live in private suites or with a companion and enjoy maintenance-free living, including housekeeping, trash removal, and laundry services.

Personalized care at Brighton Gardens includes the creation of an Individualized Service Plan (ISP) for each resident, as well as scheduled family meetings and social and educational programs. The facility also offers daily physical fitness programs and provides trained 24-hour staff support, monthly wellness visits from a licensed on-staff nurse, and medication coordination.

Dining at Sunrise is an integral part of the personalized care process, with a focus on crafting delicious meals from the freshest ingredients, enabling choice and preserving the dignity of the residents. Brighton Gardens also has a resident community cat and dog, creating a comfortable and enjoyable experience for all. Overall, the Winston-Salem team is dedicated to providing empathy, support, education, and comfort to residents in their assisted living community.

Review Summary

Brighton Gardens of Winston-Salem has received an average rating of 4.15 out of 5 stars from 17 reviews. Many reviewers praise the care and compassion of the staff, as well as the clean facility and enjoyable food. Several family members share positive experiences regarding the care their loved ones have received, particularly in the memory care area, and appreciate the efforts made by staff during the COVID-19 pandemic.

However, there are some negative comments regarding the management and training of staff, and claims of issues being overlooked. Nevertheless, the facility is commonly described as welcoming, accommodating, and a genuinely great place for residents.

Verra Spring At Heritage Woods

3812 Forrestgate Drive, Winston-Salem, NC 27103

This community has 39 total reviews with an average rating of 4.1
Independent Living, Assisted Living


Heritage Woods Senior Living is a tranquil, full-service Independent Living and Assisted Living rental retirement community nestled among beautiful trees and flowers on a private road in the heart of Winston-Salem, North Carolina. The community offers a grand, stylish living experience with both indoor and outdoor activities that cater to residents’ hobbies and interests, including bird watching, gardening, stargazing, and various classes.

The simple life at Heritage Woods focuses on providing residents with the freedom to live the life they desire while receiving the support they need. The community offers numerous services and amenities, such as anytime beverages and snacks, medication management, 24-hour staffing and emergency assistance, personalized care plans, assistance with daily activities, and on-site physician visits.

Residents also enjoy freshly prepared meals served thrice daily in the dining room, with special dietary requests accommodated. Families and guests are welcome to join residents in their meals or celebrate special occasions on-site. The Heritage Woods community aims to provide a vibrant, fulfilling life for its residents, with the choice to live as busy or carefree as they prefer.

Review Summary

Heritage Woods boasts a rating of 4.1 out of 5 stars based on 39 reviews, with most residents and their families sharing positive experiences. The facility is praised for its friendly and helpful staff, who go beyond their duties to provide personal assistance. Director Mary is mentioned frequently for her accommodating and compassionate approach.

The community offers a bright and well-kept environment, featuring large apartments that can accommodate personal furniture and belongings. A full schedule of activities and entertainment is available, and the dining room serves a varied menu with excellent food and service.

Health care is a priority, with several reviews mentioning the presence of physical therapists and healthcare providers regularly assisting residents. Couples are satisfied with the level of care and services provided, and appreciate the hands-on approach of the management team.

However, there is a single negative review with the word "horrible" but without elaboration on their experience. Overall, Heritage Woods receives high marks for their dedication to resident well-being, safety, and comfort – including their COVID-19 response. As a result, both current and former residents highly recommend Heritage Woods for independent and assisted living.

Homestead Hills

3250 Homestead Club Dr., Winston-Salem, NC 27103

This community has 88 total reviews with an average rating of 4.35
Independent Living, Assisted Living, Memory Care, Nursing Home, Respite, Respite, Skilled Nursing, Rehabilitation


Homestead Hills, located in Winston-Salem, North Carolina, aims to provide seniors with a fulfilling and independent lifestyle through its extensive range of amenities and services. Situated on a 37-acre property near Wake Forest University, the community offers independent cottages and apartments as well as various senior care living options.

With a focus on promoting longer, healthier, and happier lives, Homestead Hills provides industry-leading care services, a wide array of social events, a national award-winning wellness program, and exquisite dining experiences in their clubhouse restaurants. Members can enjoy flexible dining dollars, which roll over each month and can be cashed out, making it one of the best dining programs in the industry.

Assisted living at Homestead Hills is centered around creating an engaging lifestyle with personalized care while offering assistance in daily tasks. Services include medication management, wellness classes and programs, personal transportation, a 24-hour emergency call system, and professional hair care salon.

Homestead Hills' all-inclusive, transparent pricing model makes it easy for families to understand and plan long-term, while the on-site continuum of care services eliminates the need for future moves. The community champions several key aspects such as independence, wellness, affordability, safety, security, maintenance-free living, fine dining, and a vibrant social life.

To learn more about Homestead Hills and its offerings, interested individuals can explore their website or contact a lifestyle advisor to schedule a community tour.

Review Summary

Homestead Hills is a highly-rated senior living community with a 4.35 out of 5 stars based on 88 reviews. Residents and former employees have high praise, mentioning the beautiful facility, variety of activities, and excellent exercise programs. The community provides a secure, stress-free environment with friendly neighbors.

Great staff, management, and residents make Homestead Hills a top recommendation for both employment and living situations. Despite the pandemic, residents have felt safe and well-cared-for, with top-notch services such as housekeeping, maintenance, the wellness center, and activities. Physical therapy is also available on campus.

However, one reviewer mentioned issues with property maintenance and housekeeping. Overall, Homestead Hills has a positive reputation as a lovely place to live, with updated homes and villas, friendly residents, and a responsive staff. The community offers a safe and enjoyable environment, even during challenging times.

Brookdale Reynolda Road

2980 Reynolda Road, Winston-Salem, NC 27106

This community has 12 total reviews with an average rating of 3.65
Assisted Living


Brookdale Reynolda Road is a luxury assisted living community located in Winston-Salem, North Carolina, offering a vibrant and active lifestyle for its residents. The community provides an ever-changing activity calendar, private apartments for personal space, and delicious home-cooked meals served restaurant-style. Residents enjoy access to numerous amenities, including a game room, beauty/barber shop, Wi-Fi, landscaped grounds, community kitchen, and pharmacy.

The focus at Brookdale Reynolda Road is on maintaining residents' independence while offering assistance with daily care needs. The culinary team ensures that meals are nutritionally balanced and can accommodate special dietary requests, such as low sodium or diabetic-friendly dishes. A well-trained staff is available 24/7 to offer support and attend to emergencies, ensuring residents can focus on pursuing their interests and enjoying a fulfilling lifestyle.

By joining Brookdale Reynolda Road, residents become part of a community that encourages living life to the fullest, fostering an atmosphere of joy, laughter, and ambition. With various activities, classes, and amenities available, residents can fully pursue their passions and hobbies while knowing their care needs are met in a supportive environment.

Review Summary

Brookdale Reynolda Road has received mixed reviews, with an overall rating of 3.65 out of 5 stars based on 12 reviews. Many residents and their families have expressed satisfaction with the warm, welcoming, and knowledgeable staff. They describe the community as a family and praise the caregivers for their genuine care and expertise. The facility has been commended for its cleanliness and maintaining a COVID-free environment throughout the past year. The family atmosphere, activities, and social opportunities have led to increased happiness and wellbeing amongst the residents.

However, there is a negative review about a resident being unable to return after a hospital visit, suggesting that potential residents should be cautious about leaving the facility unless it's an emergency. Overall, Brookdale Reynolda Road appears to be a generally-positive option for assisted living with a caring and committed staff.

Arbor Ridge At Stanleyville

350 Arbor View Lane, Winston-Salem, NC 27105

This community has 21 total reviews with an average rating of 4.9
Independent Living, Assisted Living, Respite


Arbor Ridge at Stanleyville is a welcoming Independent Living community located on a beautiful 12-acre property in north Winston-Salem. Designed to feel like home, it offers a range of support services and amenities to cater to residents' needs while still allowing them to enjoy the many social and physical activities available in the community. Some nearby attractions include historical sites, gardens, and a variety of city amenities.

The community features comfortable and spacious room options with fully-equipped, handicapped-accessible bathrooms. Each apartment has a wireless emergency response system for added safety. Residents can enjoy three restaurant-style meals daily in the elegant dining room and have 24-hour access to personalized care services.

A full-time social director plans diverse daily social activities, such as wellness programs, card clubs, and outings to area attractions, restaurants, and community events. Weekly housekeeping and laundry services are provided for the residents' convenience. Utilities, such as electricity, water, and Wi-Fi, are included at no extra charge, and in-house maintenance services are also available.

Seasonal, dietitian-designed menus cater to individual needs, ensuring residents receive personalized meal options. Transportation to professional services like physician, dental, therapy, specialist, and optometrist appointments is also available.

In summary, Arbor Ridge at Stanleyville is a welcoming Independent Living community in Winston-Salem that offers a range of services and amenities to support residents' needs while preserving their independence and enjoyment of social and physical activities.

Review Summary

Arbor Ridge at Stanleyville is a highly-rated senior living community with a 4.9 out of 5 stars based on 21 reviews. The community is commended for its great staff, fantastic location, and cleanliness. Residents enjoy the option of independent and assisted living, with spacious rooms that have kitchenettes, sitting areas, and large bathrooms. Many reviewers describe it as a gorgeous and inviting place. The staff members are known to be very friendly, helpful, and respectful towards residents. There are a variety of great activities available, and the food and service are praised by guests. Arbor Ridge at Stanleyville is recommended for those looking for retirement or assisted living options in a caring and respectful environment.

Clemmons Village Ii

6441 Holder Road, Clemmons, NC 27012

This community has 43 total reviews with an average rating of 4.6
Assisted Living


Clemmons Village I & II are two unique assisted living facilities offering a home-like atmosphere for seniors near Winston Salem, NC. With over four decades of experience, these communities strive to provide a safe, caring, and engaging environment that feels like a family. Residents can enjoy various levels of physical and medical assistance, tailored to their individual needs.

The facilities feature beautifully maintained outdoor areas, including a Koi pond, resident dogs and birds, and a tranquil courtyard. Inviting amenities such as spacious common areas, an on-site beauty salon and barbershop, and community dining spaces create a comfortable and stimulating atmosphere. Engaging resident events and planned activities, such as scheduled outings, group gatherings, and scenic strolls through the serene surroundings, ensure an active and fulfilling experience.

Clemmons Village I & II offer a range of services and features, including life enrichment activities, transportation, pet-friendly accommodations, WiFi, campus chapel, and elegant dining spaces. A skilled staff of Registered Nurses and Certified Medication Technicians ensure residents receive person-centered care.

Contact Clemmons Village I & II to learn more about their welcoming assisted living communities and the enriching experiences they provide for seniors in the Clemmons area.

Review Summary

Clemmons Village II is a highly-rated assisted living facility, with a 4.6 out of 5 stars rating based on 43 reviews. Residents, visitors, and family members consistently praise the loving and caring staff, who are described as welcoming, compassionate, and attentive. The facility has a pleasant, happy atmosphere, and offers a variety of engaging activities for residents.

Clemmons Village II provides a safe and clean environment, with staff seen constantly cleaning and sanitizing throughout the day. The food is noted to be of good quality, and the rooms are described as spacious and well-kept. The facility's management and staff are recognized for their commitment to treating residents like family, creating a close-knit community where seniors can thrive.

People are confident leaving their loved ones in the care of Clemmons Village II, knowing they are well taken care of and supported. While staff and management face daily demands, their dedication to the well-being of the residents is continuously appreciated. Overall, Clemmons Village II is highly recommended for those seeking quality assisted living for themselves or their loved ones.

Arbor Ridge At Kernersville

1237 Masten Drive, Kernersville, NC 27284

This community has 2 total reviews with an average rating of 4
Independent Living, Assisted Living, Respite


Arbor Ridge at Kernersville is a welcoming Independent Living community designed to cater to residents' various needs and provide a home-like atmosphere. Situated in the heart of the business district, it offers easy access to local churches, shopping centers, and medical facilities. The community ensures supportive services tailored to individual requirements, allowing residents to enjoy intentional care and engaging outings, while maintaining an active social and physical lifestyle.

The living space features comfortable and spacious rooms equipped with full, handicapped-friendly bathrooms, and a wireless emergency response system installed in each apartment. Residents can enjoy three restaurant-style meals every day in the elegant dining room, prepared according to seasonal menus designed by dietitians and personalized to accommodate individual needs.

The community offers 24-hour access to personalized care services and a wide range of daily social activities led by a full-time social director. These activities include wellness programs, card clubs, and excursions to local attractions, restaurants, and events. Additionally, Arbor Ridge at Kernersville provides weekly housekeeping and laundry services, ensuring a convenient and worry-free living experience.

All utilities, including electricity, water, and Wi-Fi, are included at no extra cost. In-house maintenance services are available to address any issues promptly. Moreover, the community provides transportation to professional services, such as physician, dental, therapy, specialist, and optometrist appointments.

Review Summary

Arbor Ridge at Kernersville is a well-regarded assisted living facility with a rating of 4.0 out of 5 stars based on two reviews. One happy resident's family member praises the facility for providing their elderly relative with a comfortable place to stay, complete with quality food, a variety of engaging activities, and ample opportunities for socialization. They also commend the staff for their exceptional service and care. However, there is a concern regarding the poor Internet network connection within the facility, with residents consistently complaining about it. Overall, Arbor Ridge at Kernersville seems to be a great option for seniors, but it would significantly benefit from an improvement in its Internet services.

Kerner Ridge Assisted Living

250 Hopkins Rd, Kernersville, NC 27284

This community has 3 total reviews with an average rating of 3.7
Assisted Living, Memory Care, Hospice, Respite


Kerner Ridge is a dedicated Assisted Living and Memory Care community located in the heart of the Piedmont Triad, offering personalized care programs that cater to the individual needs of residents. The community is just minutes away from the bustling city life of Greensboro and Winston-Salem, providing an ideal balance between a quiet, homely atmosphere and easy access to city amenities.

Key features of Kerner Ridge include:
1. Personalized care plans developed with residents and their families.
2. Assistance with daily activities, such as bathing, dressing, and medication management.
3. Maintenance-free living with housekeeping and laundry services.
4. Comfortable and spacious room options with fully-equipped, handicapped-accessible bathrooms.
5. Wireless emergency response systems in each apartment.
6. Elegant in-house dining with three restaurant-style meals served daily.
7. 24-hour access to personalized care services.
8. A wide range of daily social activities planned by a full-time social director, including wellness programs, clubs, and outings to local attractions.
9. All-inclusive utilities (electricity, water, Wi-Fi) with no additional charges.
10. In-house maintenance services.
11. Seasonal menus designed by dietitians to cater to individual dietary needs.
12. Transportation to professional services like medical, dental, and optometrist appointments.

At Kerner Ridge, residents can enjoy the benefits of intentional care and engaging activities while maintaining their independence and participating in a vibrant, social community.

Review Summary

Kerner Ridge Assisted Living has an overall rating of 3.7 out of 5 stars based on three reviews. The experience of some residents and their families has been overwhelmingly positive, with the staff being commended for their kindness, helpfulness, and commitment to keeping family members informed. The environment is said to make loved ones feel safe and cared for, and it comes highly recommended from those who've had positive personal experiences there.

However, there are concerns about the facility being understaffed for the number of residents. One reviewer mentioned an incident where their relative was given the wrong medication and had to visit the emergency department, causing them to question the facility's competence in caring for their loved ones.

On the other hand, another review comes from an employee (a Certified Nursing Assistant) who loves working at Kerner Ridge, which possibly indicates a positive work environment within the facility. Overall, Kerner Ridge has received mixed reviews, highlighting both its dedicated staff and some areas requiring improvement.

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