📞 Call for pricing and availability: (800) 780-8101
The Citadel Winston Salem
1900 W 1St St, Winston-Salem, NC 27104
For Pricing & Availability
(800) 780-8101To Reach a Resident
(336) 724-2821Estimated Pricing
Price Comparison
The Citadel Winston Salem Description
A 230-bed skilled nursing facility located in the scenic suburb of Winston Salem, North Carolina, The Citadel Winston Salem is a warm and intimate center celebrating 75 years of passionate — and compassionate — care. We offer stellar short and long-term care, with a team of full-time therapists who specialize in rehabilitation.
At The Citadel Winston Salem, we truly believe in providing meaningful programming that enhances the quality of life for the young at heart in each of our communities.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Winston-Salem
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Winston-Salem
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Winston-Salem
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some expressing severe dissatisfaction while others praise the staff and environment.
- Several reviews criticize the facility for poor hygiene, unprofessional staff behavior, and a lack of care for residents. Complaints include difficulty in transferring residents to other facilities, toxic work environment, and negligence towards residents' needs.
- Some employees and relatives of residents have reported a high turnover of administrative staff, unattended residents, and a general lack of compassion and professionalism from the staff. There are also allegations of mistreatment and neglect, with one review specifically advising legal action against a nurse.
- On the positive side, there are reviews that commend the facility for its cleanliness, compassionate staff, and improvements in management and care. New staff members in management and nursing are credited with making significant positive changes.
- Several reviewers express satisfaction with the care their loved ones received, highlighting the dedication and hard work of the staff. They appreciate the interaction between staff and residents, and some have recommended the facility based on their positive experiences.
- There are also positive remarks about the facility's environment, with mentions of a great team of professionals, a caring and compassionate approach to healthcare, and an effective activities director and staff who significantly improve residents' quality of life.
In summary, while there are serious concerns raised by some reviewers regarding the care and management of the facility, others have had positive experiences, praising the staff and the improvements made. Prospective residents and their families may want to consider these mixed reviews carefully.
Reviews
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Health
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 1, 1973
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 230
Total current residents: 198
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 64
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $315273
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-16 | 2022-08-30 | D | Construction Deficiencies | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. |
| 2022-06-23 | 2022-07-22 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-06-23 | 2022-07-22 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-06-23 | 2022-07-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-23 | 2022-07-22 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2022-06-23 | 2022-07-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-06-23 | 2022-07-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-05-24 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-05-13 | 2021-05-13 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-05-13 | 2021-05-13 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2019-08-27 | 2019-10-10 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-08-27 | 2019-10-10 | D | Smoke Deficiencies | Have properly sized and located compartments to protect residents from smoke. |
| 2019-08-27 | 2019-10-10 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-26 | $2,663 |
| 2019-02-07 | $22,006 |
| 2020-06-09 | $6,500 |
| 2020-11-30 | $9,750 |
| 2021-02-19 | $15,267 |
| 2021-02-19 | $14,918 |
| 2022-05-24 | $179,446 |
| 2022-05-24 | $167,658 |
| 2022-10-28 | $22,940 |
| 2022-10-28 | $107,665 |
| 2023-01-17 | $3,145 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-10-28 | 37 |
What is in the Neighborhood
- The closest city is Winston-Salem which is 1.6 miles away and has a population of 241,218 (small city).
- The average income is $121,904, which is very high compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 41
- Average Temperature: 62.8
- Day Breakdown: The area gets 159 days of rain, 7 days of snow and 198 days of sun
- Precipitation: 2.3 inches a year
- The median age is 34.7 years old, average compared to other cities.
- 6.02% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 10.07% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 32% Black or African-American, 14% Hispanic or Latino, and 51% White.
- The crime rate is 12.0 per 100 people which is very high compared to other cities.
- Violent Crime: 3.4 incidents per 100 people
- Property Crime: 5.43 incidents per 100 people
- Drug-Related Crime: 1.15 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Publix
0.2 miles awayHarris Teeter
0.4 miles awayTrader Joe's
0.6 miles awayChef Smart
1.1 miles awayWalmart Neighborhood Market
1.4 miles awayNone Found
Bus Stations
040
1.7 miles away041
1.7 miles away114
2.4 miles away073
3.3 miles away116
5.9 miles awayBanks
Coldwell Banker
0.6 miles awayWells Fargo
0.7 miles awayBank of America
0.9 miles awaySouthern Community Bank and Trust
0.9 miles awayTruliant Federal Credit Union
2.5 miles awayHospitals
Wake Forest Baptist Medical Center
0.3 miles awayNovant Health Medical Park Hospital
1.7 miles awayForsyth Medical Center
1.8 miles awayOld Vineyard Behavioral Health
2.8 miles awayOld Vineyard Behavioral Health Services
2.8 miles awayPharmacies
CVS
1.5 miles awayAndrews Apothecary
1.8 miles awayCVS Pharmacy
2.5 miles awayWalgreens
3.0 miles awaySouth Park Family Pharmacy
3.8 miles awayDentists
KidSmiles
2.5 miles awayW.R. Warren, D.D.S. General Dentistry
3.5 miles awayWinston Salem Family Dental Care
3.8 miles awayWinston-Salem Dental Group
6.6 miles awayClemmons Family Dental
7.5 miles awayParks
Joe White Tennis Center
0.5 miles awayMiller Park
0.8 miles awayArdmore Park
1.1 miles awayWinston-Salem
1.2 miles awayWinston Square Park
1.3 miles awayPlaces of Worship
Wait Chapel
2.7 miles awayShopping
Marketplace Mall
2.0 miles awayHanes Mall
2.2 miles awayReynolda Manner Shopping Center
3.6 miles awayGateway Center
11.6 miles awayGateway Plaza
11.6 miles awayCulture
Salem College Elberson Fine Arts Center
1.9 miles awayJoel W. Farlow Center for Excellence
16.9 miles awayCarolina Theatre
18.9 miles awayAmphitheater
20.3 miles awayamphitheater
20.5 miles awayRestaurants
Grecian Corner
0.4 miles awayFirst Street
0.5 miles awayZoe's Kitchen
0.5 miles awayThe Quiet Pint Tavern
0.5 miles awayBagel Station
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a very large-sized community with 230 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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