Memory Care in Richmond, Virginia

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Sitter And Barfoot Veterans Care Center

1601 Broadrock Blvd, Richmond, VA 23224

This community has 18 total reviews with an average rating of 4.1
Memory Care, Nursing Home, Skilled Nursing


Title: Sitter & Barfoot Veterans Care Center - Quality Care for Virginia's Veterans

Summary: Named in honor of Medal of Honor recipients Colonel Van Barfoot and Colonel Carl Sitter, the Sitter & Barfoot Veterans Care Center (SBVCC) in Richmond, Virginia provides top-quality care to the state's veterans. The center is situated on the McGuire VA Medical Center's campus and operated by the Virginia Department of Veterans Services.

The single-level facility offers 200 single-occupancy rooms across four nursing units: two 60-bed skilled nursing care units, one 40-bed skilled nursing care unit, and one 40-bed secure Alzheimer's dementia unit. These units all feature enclosed courtyards.

All private rooms in the SBVCC are handicap accessible and include private bathrooms with roll-in showers. Other amenities at the care center include a barber/beauty shop, a pharmacy, activity rooms, lounges, a library, a game room, computers with Internet access, a walking trail, and landscaped inner courtyards.

Review Summary

Sitter and Barfoot Veterans Care Center has an average rating of 4.1 stars based on 18 reviews. The facility is described as clean, well-maintained, with friendly and attentive staff. Many residents are happy with their care and some even consider it as the best nursing home. Family members appreciate the compassion and respect shown towards their loved ones by the staff.

However, there are some negative reviews that raise concerns about the quality of care given to the residents. Instances of patients not being watched closely, waiting for hours to receive help, and not being bathed as frequently as they should be have been reported. In one case, a resident was sent to the ICU due to dehydration, malnourishment, low blood pressure, and low oxygen.

Overall, Sitter and Barfoot Veterans Care Center appears to provide good care for most residents and their families, but there are some isolated cases where the quality of care has been questioned. Before making a decision, it's advised to visit the facility and conduct thorough research.

Westminster-Canterbury Of Richmond

1600 Westbrook Ave, Richmond, VA 23227

This community has 137 total reviews with an average rating of 4.3
Assisted Living, Memory Care, Nursing Home


Westminster Canterbury Richmond is an award-winning Life Care retirement community, offering a vibrant lifestyle, engaging activities, and exceptional services on a beautifully landscaped 60-acre campus. The community focuses on providing opportunities for learning, wellness, fun, friendship, and fulfillment, ensuring the security and future planning.

For residents with dementia, Alzheimer's, or cognitive impairments, Westminster Canterbury Richmond emphasizes a focus on their abilities, supporting them with empathy and information for their families. The community also offers chef-inspired menus for a great dining experience.

Entertainment and enrichment options include various events, a performing arts theater, art studios, clay studio, gardens, pond, putting green, 5,000-volume library, billiards, woodworking shop, Montague Chapel, business center, roof terrace, volunteer opportunities, and an on-site Child Development Center.

For physical fitness, residents have access to the Jim Marable Fitness Center, Jane Martin Roberts Wellness Center, Aquatic Center, and Dakim Brain Fitness kiosks. At-home conveniences include utilities, housekeeping, linens, towels, internet, interior/exterior maintenance, and groundskeeping.

Dining options include The Promenade Room, The Canterbury Room, Kathleen's, The Marketplace, take-out options, and catering services. For security, the community offers 24-hour security with guards and cameras.

Additional conveniences at an extra fee include salon services, dry cleaning, a full-service bank, gift shops, transportation, and guest rooms.

Health and well-being services include 24-hour nursing care, on-site clinic, pharmacy, rehabilitation services, laboratory services, medication management, and home/community-based programs.

Review Summary

Westminster-Canterbury of Richmond has received an overall rating of 4.3 out of 5 stars based on 137 reviews. Residents and guests have shared their experiences with the facility, highlighting both positive and negative aspects. Some of their comments include:

Positive aspects:
1. The staff and residents are described as some of the best people one could ever meet in their life, with a focus on the exceptional care provided to patients, especially during the end of life.
2. The facility is praised for offering life-changing experiences and being top-notch in its offerings.
3. Volunteering opportunities are well-regarded and diverse, including activities such as visiting residents with pets, accompanying residents on outings, participating in dances, book sales, job fairs, and other events.
4. The home health team is mentioned as amazing, with several staff members receiving praise for their professionalism, patience, and helpfulness.
5. The facility itself is deemed nice, large, and accommodating.

Negative aspects:
1. Some residents have reported difficulty with walk-in showers and sliding doors, indicating they are not ideal or easy to use for seniors.
2. Concerns are raised over the responsiveness and helpfulness of reception staff during emergency situations and the general availability of staff to monitor the facility.
3. Challenges in communication with social workers and receiving timely callbacks have been mentioned, with instances of confusion about the length of stay and discharge planning.
4. Complaints about a $3 ATM fee and difficulty in contacting administration have been shared.

Overall, Westminster-Canterbury of Richmond has received mostly positive reviews, especially for its staff and care quality. However, there's room for improvement in areas such as communication, facility monitoring, and accommodating the needs of the residents.

The Harmony Collection At Hanover

8227 Meadowbridge Road, Mechanicsville, VA 23116

This community has 42 total reviews with an average rating of 3.63
Independent Living, Assisted Living, Memory Care


The Harmony Collection at Hanover is a senior living community located in Mechanicsville, Virginia, providing a comfortable, elegant, and welcoming environment for its residents. Offering spacious apartments and a diverse range of services and amenities, it aims to help seniors expand their horizons while maintaining their independence.

Key features of the community include beautiful apartments and safe indoor and outdoor areas. Professional caregivers trained in the Reflections Program provide support, and a licensed nurse monitors basic health needs. Other services include medication management, specially designed health and wellness programs, and a state-of-the-art emergency call system. The community also offers 24/7 individualized care support.

Residents of The Harmony Collection at Hanover can enjoy appetizing chef-prepared meals as part of the community's dining experience. Meals are crafted by an executive chef and culinary team utilizing fresh ingredients available in Mechanicsville throughout the year, promoting delicious and nutritious dining. In addition to upscale meals in a sophisticated dining room, residents can enjoy snacks in the bistro after morning exercise classes.

The community facilitates various opportunities for socializing, relaxation, and engagement. These include chair exercises, afternoon art classes, and evening conversations with friends over wine and cheese. Residents have easy access to everything the picturesque city of Mechanicsville has to offer, including beautiful views of Lewis Ginter Botanical Garden and top-notch healthcare at Bon Secours Memorial Regional Medical Center.

The Harmony Collection at Hanover offers independent living, assisted living, and memory care options, catering to seniors with varying levels of needs, ensuring a comfortable and fulfilling experience in a warm, home-like environment.

Review Summary

The Harmony Collection At Hanover has received mixed reviews from its residents and their families, with an overall rating of 3.63 out of 5 stars based on 42 reviews. Many reviewers praised the helpful, caring, and compassionate staff, as well as the beautiful facility and diverse activities offered. The kitchen crew, management team and sales director were mentioned specifically for their great work, and the residents seemed content and well looked after.

However, there were some negative comments as well. A few reviewers mentioned dissatisfaction with the customer service and nursing care. The frequent management team changes and building maintenance issues were seen as problematic. There were also complaints about the lack of attentiveness from the Concierge Desk and difficulties in resolving issues and getting responses from higher-ups.

Overall, the Harmony Collection At Hanover has its pros and cons. Some residents and families are happy with the care provided and the staff's professionalism, but others have reservations about customer service, communication, and the quality of nursing care. Prospective families may need to consider these factors before making a decision about the facility.

Commonwealth Senior Living At Chesterfield

4931 Ridgedale Pkwy, North Chesterfield, VA 23234

This community has 43 total reviews with an average rating of 4.5
Assisted Living, Memory Care, Respite, Respite


Commonwealth Senior Living at Chesterfield is a community designed to support and enrich the lives of senior residents. Recognizing the need for assistance and the desire to maintain an active, fulfilling lifestyle, the community offers a range of services, amenities, and programs encouraging residents to stay engaged and get the most out of every day.

Key features include 24-hour emergency call system, daily activities and social programs, farm-to-table dining, and the award-winning Sweet Memories™ program. Residents receive personalized care with services like assistance with bathing, dining, dressing, and toileting, as well as medication management and individualized care plans.

The facility provides a variety of floor plans and suite options, including private and companion living, and is pet friendly for cats and dogs under 25 lbs. The community is designed to age in place where residents can enjoy landscaped gardens and patios, as well as short-term respite stays when needed.

To ensure quality care, specially trained associates are available on-site 24/7. Residents can also participate in unique programs like the Travel the World Program. With a commitment to providing assistance with dignity and respect, Commonwealth Senior Living at Chesterfield offers seniors a supportive and engaging environment to thrive in.

Review Summary

Commonwealth Senior Living at Chesterfield is highly praised by residents, family members, and visitors for its caring, compassionate, and friendly staff. Many reviewers specifically mentioned the program director Jennifer and staff members like Kavon, Jean, Cynthia, and Stephanie Horrell, who provide exceptional care and create a welcoming atmosphere. The community is described as beautiful, clean, and feeling like home. The food and activities offered receive positive comments, and residents' well-being have significantly improved as a result. With a 4.5 out of 5-star rating based on 43 reviews, Commonwealth Senior Living at Chesterfield is highly recommended for its caring environment, knowledgeable staff, and quality service.

Morningside In The West End

3000 Skipwith Road, Richmond, VA 23294

This community has 32 total reviews with an average rating of 3.7
Assisted Living, Memory Care, Respite, Rehabilitation


Morningside in the West End of Richmond, VA, is a senior living community offering an elegant and warm environment where residents can feel at home. The facility provides tailored services to meet individual needs, including assisted living apartments, memory care, short-term stays, and year-round accommodations. It features the award-winning Bridge to Rediscovery Alzheimer's and dementia care program, which offers personalized attention, recreational and occupational therapy, and engaging activities for residents.

Amenities at Morningside include restaurant-style dining with healthy, nutritious, and flavorful meals designed by a Food Network celebrity chef, a spacious activity center, social and recreational events, and a full-service beauty salon and barbershop. Additionally, the community promotes physical well-being with Ageility Physical Therapy Solutions.

Morningside in the West End strives to create an inviting atmosphere for both residents and their families, offering a variety of services such as assisted living, memory care, rehabilitation, and respite care or short-term stays, ensuring residents have everything they need and love within the community.

Review Summary

Morningside In The West End receives mixed reviews with an overall rating of 3.7 out of 5 stars. Positive aspects of the facility include a friendly staff, cleanliness, and improved communication over time. Praise has been given to the staff for going above and beyond during the COVID-19 pandemic.

However, there are also several negative reviews expressing concerns about the smell of urine in hallways and rooms, untidiness, and poor patient care. Some residents experienced theft at move-in, slow service and poor-quality food in the dining room, and an unresponsive management. The activities offered at the facility are considered unappealing and poorly attended.

While some family members enjoyed a Thanksgiving meal event, others found it to be disorganized and substandard. It is recommended that potential residents and their families visit the facility, experience the environment, and ask questions before making a decision.

Sunrise Of Richmond

1807 North Parham Rd, Richmond, VA 23229

This community has 12 total reviews with an average rating of 4.2
Assisted Living, Memory Care, Respite


Sunrise of Richmond is a senior living community situated in the West End of Richmond, Virginia, offering a relaxed family atmosphere and high-quality care. With experienced management and front-line team members, the community ensures a seamless experience for those seeking assisted living and continuity of care.

Residents can enjoy a variety of fun activities, including home-cooked meals, live entertainment, exercise programs, and visits from Lucy, the rescue cat. The community is conveniently located near shops, restaurants, and cultural attractions.

Sunrise's memory care services cater to the individual needs of those with dementia, including Alzheimer's, providing a safe and stimulating environment. The community places a strong emphasis on diet, with meals made from fresh, local ingredients, and focuses on providing a restaurant-style dining experience.

Amenities include an electronic health record system, various floor plans, wall-to-wall carpeting, TV and cable-ready rooms, an emergency response system, and complimentary transportation. Family members can access an engagement app for updates on their loved one's well-being, and the community is also pet-friendly. Daily life enrichment activities are organized by staff and volunteers, and an ENERGY STAR certification from the Environmental Protection Agency ensures environmental responsibility.

Review Summary

Sunrise of Richmond has received mostly positive reviews with a 4.2 out of 5-star rating based on 12 reviews. Many reviewers praise the facility for its quality care and dedicated staff. One family member mentions that their relative has lived there for 6 years and is happy with the care provided. Another reviewer highlights the caring, kind, and patient staff, and yet another mentions that every change in their mom's memory gets met with respect and an eye towards the highest quality of life possible.

However, some reviewers have raised concerns. One person shared their negative experience regarding their mother not receiving adequate attention, poor communication, and the staff not following correct procedures. Another reviewer mentioned issues with management and a lack of Freedom of Choice for Home Health or Hospice Providers.

Despite the challenges presented by COVID-19, the facility has been able to maintain high spirits among the residents and has kept the number of cases low. The Director's communication has been praised for being very good and reassuring. The facility offers amenities such as a house cat and dog, and the memory care unit provides different life stations for residents. Overall, based on the majority of reviews, Sunrise of Richmond is a well-recommended senior living facility.

Bickford Of Chesterfield

11200 West Huguenot Road, Midlothian, VA 23113

This community has 18 total reviews with an average rating of 3.85
Assisted Living, Memory Care


Bickford Senior Living is a rapidly expanding company that currently operates 65 branches across 11 states, with more branches in development. The company takes pride in its family-oriented approach, referring to its staff of approximately 2,500 employees as Bickford Family Members. These dedicated team members provide loving care and assistance to nearly 3,000 residents living in their communities.

Bickford's comprehensive range of services includes its unique Bread Basket Scratch Kitchen, which actively supports the health and well-being of their residents by providing fresh meals crafted from scratch. They also offer a robust Life Enrichment program that aims to engage and nurture the residents' social and emotional needs through a variety of stimulating activities and events.

In addition to these key offerings, Bickford remains committed to ensuring the safety and comfort of its residents with advanced Resident Call & Security Systems, as well as reliable Transportation Services for medical appointments, shopping, and recreational outings. The presence of Chaplain Services caters to the spiritual needs of the residents, while the Pet-Friendly policy allows them to experience the joy of companionship with their furry friends.

Bickford also provides critical health services such as Medication Management and Assistance with Daily Living to help residents maintain their independence and personal care routines. Their Registered Nurse Care Coordination ensures that each individual receives the appropriate level of support based on their unique health requirements.

Lastly, recognizing the importance of specialized care, Bickford offers a comprehensive Dementia Programming initiative that addresses the specific needs of residents living with memory impairments. This program aims to create a supportive and nurturing environment, allowing residents with dementia to thrive and maintain a high quality of life.

Review Summary

Bickford of Chesterfield, with a rating of 3.85 out of 5 stars based on 18 reviews, has received mixed feedback from residents and their families. On the positive side, many reviewers have praised the facility for its beautiful design and appearance, as well as the caring, compassionate, and attentive staff. They mention that the nurses are professional and kind, the activities provided by Peggy are the best in assisted living, and the director, Nakia, is extremely knowledgeable and an advocate for her residents.

On the other hand, some reviewers have expressed dissatisfaction with the level of care provided, stating that their loved ones experienced neglect that resulted in hospitalization and multiple surgeries. There are also concerns about a lack of proper staff management, the facility's cleanliness, and residents not being cared for as they should be. Despite these issues, some still believe that Bickford of Chesterfield has great potential and could provide a home away from home for their loved ones.

Anthology Of Midlothian

11210 Robious Rd, North Chesterfield, VA 23235

This community has 5 total reviews with an average rating of 5
Independent Living, Assisted Living, Memory Care


Discover Anthology of Midlothian, located in the picturesque surroundings of North Chesterfield and Bon Air. Residents have easy access to the numerous amenities, services, and cultural opportunities in nearby Richmond, Virginia. Chesterfield Towne Center, the region's largest enclosed shopping center, is just over a mile away, offering upscale shopping and dining experiences. The beautiful 53-acre Huguenot Park is located nearby, near the well-regarded Johnston-Willis Hospital.

Anthology of Midlothian is committed to providing compassionate and comprehensive care to individuals with dementia. Their dedicated caregivers offer assistance with daily living activities, medication management, transportation, and ongoing professional oversight of healthcare, behavioral, and cognitive needs. Amenities include spacious private accommodations, alert systems, housekeeping, exercise programs, and gourmet meals prepared by in-house chefs.

The community offers various activities, including cognitive stimulation therapy through Fit Minds™ and Person-Centered Engagement™ through iN2L®. Residents can enjoy thoughtfully designed common areas, beautifully landscaped outdoor spaces, and a range of social, cultural, and recreational activities. Transportation is available for appointments, shopping, and outings.

Their Entice culinary program provides diverse menu options, prepared from scratch by in-house chefs. Residents can enjoy elegant dining rooms, a bistro, and snacks available 24/7. The community features senior-friendly accommodations, activity centers, game rooms, theaters, chapels, and landscaped outdoor areas.

Overall, Anthology of Midlothian offers a supportive, engaging, and protective environment for seniors and their families, ensuring a meaningful continuation of their loved ones' stories.

Review Summary

People are highly impressed with the Anthology Of Midlothian, giving it a perfect rating of 5.0 stars based on 5 reviews. They appreciate the lovely space that the facility offers, specifically designed for assisted living and memory care. The presence of washers and dryers in all assisted living rooms, a theater, exercise area, salon, activity, and community rooms adds to its appeal. The facility is equipped with modern technology such as WiFi-enabled key fobs and call buttons with fall detection, and two elevators for added convenience. Its beautiful courtyards, comfortable patios, high ceilings, and individual HVAC in each room make the living experience highly satisfactory. Moreover, the rooms are equipped with full-sized refrigerators, microwaves, and quartz counters in the kitchenette and bathrooms. People admire the Anthology team's commitment to service, as they have attracted top professionals for their exceptional attention to detail and emphasis on enhancing the resident experience.

Discovery Village At The West End

9801 Harmony Woods Way, Richmond, VA 23233

This community has 42 total reviews with an average rating of 4.1
Independent Living, Assisted Living, Memory Care, Respite, Respite


Discovery Village At The West End is a premier senior living community in Richmond, VA that offers a variety of living options and services in one convenient location. With independent living, memory care, assisted living, and respite care available, the community caters to seniors' present and future needs.

The community features personalized care plans, trained health and wellness professionals, and deluxe amenities including chef-prepared meals, concierge services, numerous activities, and complimentary transportation. The apartment homes boast elegant wood cabinets, granite countertops, top-of-the-line appliances, walk-in closets, and designer flooring patios.

The Grande Clubhouse offers more amenities, including an emergency call system for residents. Memory care support is provided through the SHINE® Memory Care Program, designed to meet the needs of residents with dementia or Alzheimer's disease in a safe, secure, and supervised environment. The Sensations dining room serves gourmet meals that change daily, made from scratch using the freshest ingredients.

Additional features and benefits of the community include professional beauty salon and spa, a movie theater, group fitness classes, on-site therapy, and small pets' acceptance. Weekly housekeeping and concierge services are also provided, along with a professional team available 24/7 and an emergency call response system.

Living options at Discovery Village At The West End include Senior Independent Living, Senior Assisted Living, SHINE® Memory Care, and Senior Respite Care. By offering an inviting, comfortable, and luxurious environment, Discovery Village fosters meaningful friendships and engaging experiences for its residents.

Review Summary

Discovery Village At The West End has an overall rating of 4.1 out of 5 stars based on 42 reviews. The majority of the residents and their families have positive experiences at the facility, praising the level of care, compassion, and communication provided by the staff. Most notably, the director Regina Trent has been specifically lauded for going the extra mile for each resident and being responsive to concerns.

The facility has successfully transitioned a resident from Independent Living to Memory Care, ensuring their physical and emotional needs were met. The staff at Discovery Village have been supportive and accommodating during COVID-19, facilitating window visits and providing love and support when families could not be there in person. Collaboration between hospice care services and the Discovery Village staff has been described as the "best of collaborative care."

On the other hand, a few residents and their families have faced negative experiences with some staff members who appeared rude, uncaring, or unhappy. There were issues regarding medicine dosage and concerns regarding food quality, which was described as cold and tasteless. Despite these drawbacks, many have found that Discovery Village provides a safe and happy environment for their loved ones in comparison to other facilities.

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