Call for pricing and availability: (800) 780-8101
1900 Lauderdale Drive, Richmond, VA 23238
Based on 28 reviews
Services and Housing OptionsIndependent Living, Assisted Living, Memory Care, Nursing Home, Skilled Nursing, Rehabilitation
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Lakewood Manor DescriptionWe were the third community to open our doors under LifeSpire of Virginia when we opened in 1979 in Richmond, Virginia. We changed our name from Lakewood Manor in 2016 to better reflect who we are and what we value. Our community of loving individuals has only grown stronger with the addition of our 500 newest members. Our faith-based, nonprofit senior living community provides a home for all who need it and we welcome everyone with open arms. At Lakewood, we believe that vibrant living and senior health go hand-in-hand. We offer a wide range of amenities and services to help our residents live their best lives possible. From fitness and wellness programs to social activities and events, we have something for everyone. Come see why Lakewood is the perfect choice for those who want to live an exceptional life!
Assisted LivingWhen you choose our assisted living community in Richmond, Va., you're choosing a lifestyle that is designed by you and for you. Enjoy all the best that life has to offer with plenty of independence thrown in! You'll find the perfect amount of help with activities of daily living, all while receiving the highest levels of kindness and hospitality. No matter what you need help with, our experienced 24-hour care team is here to support you and maintain your dignity.
Memory CareAt Lakewood, you can rest assured your loved one will be in good hands. Our lovely memory support neighborhood in Richmond, Va., provides for residents who are experiencing mild to moderate memory impairments or Alzheimer’s disease. Our wonderful community offers many amenities and activities to keep our residents engaged and enjoying their lives. The Cornerstone Memory Care program is the foundation of our caregiving principles. Self-directed living is supported and empowered by this building block.
RehabilitationAfter recovering from an illness, injury or stroke, you may notice changes in your overall well-being. Why settle for anything less than the best when it comes to your health? Lakewood offers top-of-the-line short-term senior rehab at our Richmond, VA campus. With a long tradition of providing excellent healthcare, you can trust us to get you back on your feet in no time! Our nursing team's longevity further promotes continuity of care, demonstrating our commitment to rehabilitative success. Our team of skilled therapists work together with each resident's doctor and other healthcare providers to create a personalized treatment plan.
Skilled NursingOur award-winning Skilled Nursing facility in Richmond, VA provides excellent care 24/7. Our rehabilitation services have received high marks from the Centers for Medicare & Medicaid Services (CMS), and we're proud of our positive outcomes.
DiningWe understand how difficult it is to choose a Senior Living community for your loved one. Here at Lakewood, we want to make sure you have all the information you need to make the best decision for your family. We know that their dining experience is essential to making sure they — and you — are content with the decision. Cura Hospitality is proud to partner with Lakewood because they share the same values. Cura's award-winning chef-centric, farm-to-table culinary approach is the foundation for the Lakewood dining experience.
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AmenitiesLakewood Manor provides guests with a range of amenities, such as an indoor heated pool and spa, a fitness center with wellness coordinators, group exercise classes like salsa Zumba and Tai Chi, multiple restaurants serving fresh meals overseen by a dietitian, and scenic walking trails.
ServicesLakewood Manor provides a wide range of services and amenities to its residents, including biweekly housekeeping, terraces with fire pits, a library, coffee shop/lounge with pub-style fare, grilling areas, multipurpose lawns and gazebo, fenced dog park, resident garden, putting green, beauty and barbershop, multipurpose auditorium as well as home maintenance and landscaping.
Assisted Living Services and AmenitiesLakewood Manor offers a range of assisted living services and amenities to keep their residents engaged in community life. Residents can take advantage of the chapel, beauty salon, low-impact aerobics and stretching classes, paved walking trails around the lakefront, planned events and trips, and transportation to shopping restaurants and other off-campus activities. The Manor also offers transportation to and from medical appointments, an on-site Bon Secours health clinic and pharmacy, bank, and coffee shop for added convenience.
Memory Care Services and AmenitiesLakewood Manor provides exceptional memory care services and amenities, with a licensed nursing staff on site 24/7 and a high level of staff presence and engagement. Residents enjoy chef-prepared cuisine, housekeeping laundry and flat linen service, as well as on-site physical speech and occupational therapies. An emergency call system with pendant is also available, along with wellness, cultural, social and recreational programs to stimulate mind, body and spirit.
Skilled Nursing Services and AmenitiesLakewood Manor is a skilled nursing facility providing 24/7 staff with licensed and registered nurses, offering emergency response when needed, as well as physician services on call. The facility has wellness programs to stimulate the mind, body, and spirit of its residents, weekly housekeeping and laundry service along with three chef-prepared meals daily in consultation with a registered dietician. Post-surgical care and rehabilitation are also available.
health and wellness
certified therapeutic recreation specialist
focus on wellness
physical and occupational therapists
physical, speech and occupational therapies
a registered dietitian
long-term skilled nursing care
licensed nursing staff
personalized care plan
activities of daily living
group exercise classes
full calendar of activities
social and recreational programs
private dining room
restaurant-style dining room
nutritious chef-prepared meals
flexible dining options
three meals a day
three chef-prepared meals daily
transportation to and from medical appointments
complimentary scheduled transportation
maintenance and landscaping
transportation to shopping
washer and dryer
creative arts studio
urgent call system
state-of-the-art fitness center
patio or balcony
indoor heated pool
wireless internet in common areas
ample closet space
basic cable television
open floor plans
fully equipped kitchens
24-hour security and emergency call system
beauty and barbershop
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and was first approved to provide Medicare services on 04/20/10 and is run by a non profit organization. It is a large-sized nursing community with 96 nursing beds. Currently, there are 72 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has not been given a health inspection within the last 2 years. This facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $17,576.00. The facility has had 5 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsLakewood Manor is a nursing home that carries a 2-star overall rating, placing it in the bottom 40% of facilities based on this metric and falling below the state average. The nursing home's health inspection rating, the lowest possible at 1-star, further casts a shadow over its reputation, since it ranks in the bottom 10% of facilities in this regard, again underperforming compared to the state average. However, amidst these shortcomings, Lakewood Manor shines in one important dimension - its quality rating. Boasting a perfect 5-star score, the highest possible, the nursing home finds itself in the esteemed top 20% of facilities based on the quality of care. This rating also surpasses the state average, making Lakewood Manor an exceptional place in terms of its service quality.
Staff RatingsLakewood Manor is a highly rated nursing home with a 4-star staff rating, placing it amongst the top end of care facilities. It stands in the top 20% of facilities for nursing aid staffing hours, providing an impressive 2.7 hours per resident per day, significantly above the state average of 1.94 hours. In terms of LPN staffing hours, the nursing home ranks in the top 10% of facilities, ensuring a commendable 1.44 hours per resident per day, compared to the state's 1.02 hours. Lakewood Manor also ranks in the top half of facilities for RN staffing, providing 0.63 RN staffing hours per resident per day, slightly higher than the state average of 0.6. The nursing home proudly sits in the top 10% for licensed staffing hours at 2.07 hours per resident per day, over the state's 1.62 hours. Furthermore, it is also in the top 30% for physical therapist staffing, maintaining an admirable 0.1 hours per resident per day, a bit more than the state's 0.08 hours. These high ratings and consistent staffing numbers reinforce Lakewood Manor's commitment towards providing quality care for all its residents.
Covid DataLakewood Manor, a nursing home, ranks unfavorably in terms of vaccination rates for both residents and staff. It falls in the bottom 30% of facilities relative to its resident vaccination rate and bottom 40% for its staff vaccination rate. The nursing home's resident vaccination rate of 42.2% is significantly lower than the state average of 61.9%. Similarly, the staff vaccination rate also lags behind the state average; only 8.6% of Lakewood Manor staff are up-to-date with the latest vaccinations, far less than the state staff average of 25.9%. This positions Lakewood Manor way below the norm for vaccination rates in both categories.
Quality MeasuresLakewood Manor is a notable nursing home with a 5-star quality measure rating, the highest possible benchmark on the scale. However, it falls into the bottom 20% of facilities in regards to the percentage of residents who received an antipsychotic medication, with a figure of 21.74% which is significantly higher than the state's percentage of 14.04%. On a positive note, it's ranked in the top 40% of facilities where residents have received an antianxiety or hypnotic medication, showcasing a measure of 13.69%, which is lesser than the state's figure of 19.87%. Disappointingly, Lakewood Manor is in the lower 20% tier for the percentage of residents given the pneumococcal vaccine, with the percentage of 84.05% being less than the state's percentage of 88.02%. It's commendable that the home is in the top 20% of facilities concerning the percentage of residents who lose too much weight, with only 1.84% compared to the state's higher 6.79%. The report on the use of antianxiety or hypnotic medication remains the same, reflecting a positive medication management trend within the facility.
Emergency and Hospitalization Quality MeasuresLakewood Manor, a reputable nursing home, ranks among the top 40% of facilities in terms of the low rate of hospitalizations per 1000 days, at 1.3 instances. This is demonstrably less than the state's average of 1.49 as per same measurement. However, the nursing home is in the lower 40% of facilities when considering outpatient emergency department visits per 1000 days, reporting a higher rate of 1.33 compared to the state's average of 1.11. Lakewood Manor stands in the upper half of nursing homes as regards to the percentage of short-stay residents who had outpatient emergency department visits, though their figure of 10.41% is below the state's average of 13.11%. Furthermore, Lakewood Manor scores within the top 40% of facilities relative to the percentage of short-stay residents who were rehospitalized after nursing home admission, exhibiting a rate of 19.93%, which is commendably less than the state's average of 22.09%.
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
So far I’m very pleased with my mother in law’s transition to independent living at Lakewood. And relieved! She moved in a few months after the pandemic started, which had us all nervous. But she has been well taken care of from the time she moved in! The pandemic actually gave her a little bit of time to settle in and get used to the facilities without being overwhelmed, and she has had such great experiences so far with easy vaccine distribution, prompt maintenance, minimal sound - only noticeable if people talking in hallway outside her door but nothing from neighbors, a really great group of neighbors, and quick responsiveness to a concern over construction (they found a solution within a day!). And when the banks were closed due to Covid, she found that there was a bank downstairs in the facility that she could use as well! I feel like she is in terrific hands, and can’t wait to be able to visit. I also hear it’s quite beautiful.
My father fell ill and needed a place to recover after weeks in the ICU. We looked at several options in the Richmond area and chose Lakewood. We couldn’t be happier! My father is enjoying the wide range of foods available, the helpful staff, and is recovering quickly. The rooms are nice, modern, and clean with terrific medical support. The staff are super friendly. A special shout out to Courtney Thompson in their sales department, who has helped us from 3,000 miles away tend to his care, inform us of options, and generally make this trying and stressful experience as pleasant and cheerful as she can.
This community is hands down, the best place to work as an employee! This 5 star rated healthcare community was absolutely an honor to work for. The staff and residents here are awesome! This is a great concept, continuing care throughout the continuum of care/life is the way to go. I would recommend Lakewood to anyone. Whether looking for Independent Living, Assisted Living, or Healthcare services. Their rehab team is awesome! The nursing staffing is by far the best in healthcare for Skilled Nursing and Assisted Living and awesome as well. This community is very inviting and hospitable. Compared to all of the communities and SNFs in the area, region, or nation. Lakewood stands above all. They are continually improving to provide a excellent living experience and also healthcare services to the community of Richmond. Keep up the Great Work!Always a Fan,Kevin Emory.
Beware!! Don't subject your loved one to suffering from the lack of nursing care here. Consistent, unacceptable care "camouflaged" in pretty building and fancy food. My parent has suffered 4 hospitalizations due to infections that staff didn't identify or maybe didn't care about. Despite there being a doctor here, Ive had to manage medical care while I live in a different state, requesting chest x-rays and bloodwork, explaining to nurses his signs of infection, and having them call paramedics. I've met with multiple people in nursing leadership numerous times for hours to try to improve the care of my parent. Exhausting and scary. If you can't stay here with your loved one or hire a private sitter, don't risk coming here. Some aids are also extremely rude and aggressive with the residents and some cannot read English. If you have a complaint, you can report it by completing a form on the Virginia Department of Health website, Division of Facilities Services, for them to come investigate. Most of the good reviews posted are from employees ( including the Director of Assisted Living), NOT the Health Care Centre patients or their families.
Donna Anderson and the Clinical Services nursing staff at Lakewood have been very helpful with my Mother and her medical needs. They are truly dedicated to my Mother's health and safety and demonstrate the proper "balance between mission and margin" that I would expect from one of Richmond's finest Life Plan Communities!
My family has made many visits to Lakewood and have always been impressed with the cleanliness of the community and the friendliness of the staff. My grandparents were delighted with their life at Lakewood and enjoyed making many friends. We appreciated all the loving care of the staff. Congrats on your 40th year!
Lakewood is the kind of place where you feel at home from the moment you walk in the door. I first visited nearly five years ago, when I was asked to speak to a women's group there about my experiences overseas. At the time, I had no idea that places like Lakewood existed for senior adults, and I was amazed by the friendliness of the staff, the amenities, and the food. I noticed that the staff knew each resident by name and addressed them with respect. In the years since, I've found that my initial impression matches reality. Lakewood is warm, welcoming and inviting. I highly recommend it.
Very unprofessional. My aunt currently resides at Lakewood and has been there for 9 years. It used to be friendly. Now that new management has moved in it has really gone down. I stopped for a visit there last week and heard 2 female staff members talking about the Activities Director for assisted living performing sexual acts with another staff member on the campus. I dont think that is appropriate conversation for the work place. Food used to been great, but now when I join my aunt for lunch it's horrible. No one says good morning anymore. Not as many people have smiles on their faces. Just the feel of lakewwod has really gone down hill the past couple of years.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-04-06||2021-05-07||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-08-29||2018-11-09||D||Construction Deficiencies||Meet other general requirements.|
|2018-08-29||2018-11-09||D||Construction Deficiencies||Use approved construction type or materials.|
|2018-08-29||2018-11-09||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2018-08-29||2018-11-09||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2018-08-29||2018-11-09||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2018-08-29||2018-11-09||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2017-07-18||2017-09-05||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
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