Call for pricing and availability: (800) 780-8101
1900 Lauderdale Drive, Richmond, VA 23238
Based on 28 reviews
Services and Housing OptionsIndependent Living, Assisted Living, Memory Care, Nursing Home, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(804) 740-2900
Find a Senior Community that Best Fits Your Needs
Lakewood Manor DescriptionWe were the third community to open our doors under LifeSpire of Virginia when we opened in 1979 in Richmond, Virginia. We changed our name from Lakewood Manor in 2016 to better reflect who we are and what we value. Our community of loving individuals has only grown stronger with the addition of our 500 newest members. Our faith-based, nonprofit senior living community provides a home for all who need it and we welcome everyone with open arms. At Lakewood, we believe that vibrant living and senior health go hand-in-hand. We offer a wide range of amenities and services to help our residents live their best lives possible. From fitness and wellness programs to social activities and events, we have something for everyone. Come see why Lakewood is the perfect choice for those who want to live an exceptional life!
Assisted LivingWhen you choose our assisted living community in Richmond, Va., you're choosing a lifestyle that is designed by you and for you. Enjoy all the best that life has to offer with plenty of independence thrown in! You'll find the perfect amount of help with activities of daily living, all while receiving the highest levels of kindness and hospitality. No matter what you need help with, our experienced 24-hour care team is here to support you and maintain your dignity.
Memory CareAt Lakewood, you can rest assured your loved one will be in good hands. Our lovely memory support neighborhood in Richmond, Va., provides for residents who are experiencing mild to moderate memory impairments or Alzheimer’s disease. Our wonderful community offers many amenities and activities to keep our residents engaged and enjoying their lives. The Cornerstone Memory Care program is the foundation of our caregiving principles. Self-directed living is supported and empowered by this building block.
RehabilitationAfter recovering from an illness, injury or stroke, you may notice changes in your overall well-being. Why settle for anything less than the best when it comes to your health? Lakewood offers top-of-the-line short-term senior rehab at our Richmond, VA campus. With a long tradition of providing excellent healthcare, you can trust us to get you back on your feet in no time! Our nursing team's longevity further promotes continuity of care, demonstrating our commitment to rehabilitative success. Our team of skilled therapists work together with each resident's doctor and other healthcare providers to create a personalized treatment plan.
Skilled NursingOur award-winning Skilled Nursing facility in Richmond, VA provides excellent care 24/7. Our rehabilitation services have received high marks from the Centers for Medicare & Medicaid Services (CMS), and we're proud of our positive outcomes.
DiningWe understand how difficult it is to choose a Senior Living community for your loved one. Here at Lakewood, we want to make sure you have all the information you need to make the best decision for your family. We know that their dining experience is essential to making sure they — and you — are content with the decision. Cura Hospitality is proud to partner with Lakewood because they share the same values. Cura's award-winning chef-centric, farm-to-table culinary approach is the foundation for the Lakewood dining experience.
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AmenitiesLakewood Manor provides guests with a range of amenities, such as an indoor heated pool and spa, a fitness center with wellness coordinators, group exercise classes like salsa Zumba and Tai Chi, multiple restaurants serving fresh meals overseen by a dietitian, and scenic walking trails.
ServicesLakewood Manor provides a wide range of services and amenities to its residents, including biweekly housekeeping, terraces with fire pits, a library, coffee shop/lounge with pub-style fare, grilling areas, multipurpose lawns and gazebo, fenced dog park, resident garden, putting green, beauty and barbershop, multipurpose auditorium as well as home maintenance and landscaping.
Assisted Living Services and AmenitiesLakewood Manor offers a range of assisted living services and amenities to keep their residents engaged in community life. Residents can take advantage of the chapel, beauty salon, low-impact aerobics and stretching classes, paved walking trails around the lakefront, planned events and trips, and transportation to shopping restaurants and other off-campus activities. The Manor also offers transportation to and from medical appointments, an on-site Bon Secours health clinic and pharmacy, bank, and coffee shop for added convenience.
Memory Care Services and AmenitiesLakewood Manor provides exceptional memory care services and amenities, with a licensed nursing staff on site 24/7 and a high level of staff presence and engagement. Residents enjoy chef-prepared cuisine, housekeeping laundry and flat linen service, as well as on-site physical speech and occupational therapies. An emergency call system with pendant is also available, along with wellness, cultural, social and recreational programs to stimulate mind, body and spirit.
Skilled Nursing Services and AmenitiesLakewood Manor is a skilled nursing facility providing 24/7 staff with licensed and registered nurses, offering emergency response when needed, as well as physician services on call. The facility has wellness programs to stimulate the mind, body, and spirit of its residents, weekly housekeeping and laundry service along with three chef-prepared meals daily in consultation with a registered dietician. Post-surgical care and rehabilitation are also available.
health and wellness
certified therapeutic recreation specialist
focus on wellness
physical and occupational therapists
physical, speech and occupational therapies
a registered dietitian
long-term skilled nursing care
licensed nursing staff
personalized care plan
activities of daily living
group exercise classes
full calendar of activities
social and recreational programs
private dining room
restaurant-style dining room
nutritious chef-prepared meals
flexible dining options
three meals a day
three chef-prepared meals daily
transportation to and from medical appointments
complimentary scheduled transportation
maintenance and landscaping
transportation to shopping
washer and dryer
creative arts studio
urgent call system
state-of-the-art fitness center
patio or balcony
indoor heated pool
wireless internet in common areas
ample closet space
basic cable television
open floor plans
fully equipped kitchens
24-hour security and emergency call system
beauty and barbershop
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and was first approved to provide Medicare services on 04/20/10 and is run by a non profit organization. It is a large-sized nursing community with 96 nursing beds. Currently, there are 81 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $11,076.00. The facility has had 5 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsLakewood Manor is a nursing home that ranks in the top half of facilities in terms of overall rating. Its overall rating is slightly higher than the state average. However, this nursing home has a 2-star health inspection rating—the second lowest possible. Additionally, it ranks in the bottom 40% of facilities in terms of health inspection ratings; itshealth inspection rating is again slightly lower than the state average. On a more positive note, Lakewood Manor boasts a 5-star quality rating—the highest possible. In fact, it ranks in the top 20% of facilitiesin terms of quality ratings; its quality rating is slightly higher than the state average.
Staff RatingsThe Lakewood Manor is a nursing home with a 4-star staff rating, the second highest possible. It is in the top 20% of facilities in terms of nursing aid staffing hours per resident per day and this is higher than the state average. The nursing home is also in the top 10% of facilities in terms of LPN staffing hours per resident per day and this too is higher than the state average. However, it is in the bottom 40% of facilities in terms of RN staffing hours per resident per day and this is slightly lower than the state average. Nevertheless, the nursing home is still in the top 20% of facilities in terms of licensed staffing hours per resident per day and this is higher than the state average. Finally, it is also in the top 10% of facilities in terms of physical therapist staffing hours per resident per day and this too is slightly higher than the state average.
Covid DataThe Lakewood Manor is a nursing home that ranks in the top 10% of facilities in terms of resident vaccination rate. The nursing home's resident vaccination rate of 98.6% is higher than the state average of 88.9%. The nursing home also ranks in the top 30% of facilities in terms of staff vaccination rate; its staff vaccination rate of 98.3% is slightly higher than the state average of 94.9%. However, the Lakewood Manor falls to the bottom 40% of facilities when it comes to covid booster rate; its covid booster rate of 82.2% is lower than the state average of 84.9%.
Quality MeasuresThe Lakewood Manor is a top-quality nursing home, with a 5-star rating. It is in the top 20% of facilities in terms of residents with ulcers, and slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of residents whose ability to move independently worsened, but slightly higher than the state average. The nursing home is in the bottom 20% of facilities in terms of residents given Pneumococcal vaccine, but lower than the state average. The nursing home is in the bottom half of facilities in terms of residents whose need for help with daily activities has increased, but slightly lower than the state average. The nursing home is in the top half of facilities in terms of residents who received an antianxiety or hypnotic medication, but lower than the state average. The nursing home is in the bottom 40% of facilities in terms of residents given Flu vaccine, but higher than the state average. The nursing home is also in the bottom 40% of facilities in terms of residents given Flu vaccine, but again, higher than the state average. Finally, the nursing home is in the bottom half of facilities in terms of residents who have depressive symptoms, but slightly lower than the state average.
Emergency and Hospitalization Quality MeasuresThe Lakewood Manor nursing home is in the bottom 40% of facilities in terms of hospitalizations per 1000 days. The nursing home is in the top 30% of facilities in terms of outpatient emergency department visits per 1000 days. The nursing home is in the top 20% of facilities in terms of short-stay residents who had outpatient emergency department visits. The nursing home is in the top 40% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission.
The Short Pump Area
Things to do in the Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
Donna Anderson and the Clinical Services nursing staff at Lakewood have been very helpful with my Mother and her medical needs. They are truly dedicated to my Mother's health and safety and demonstrate the proper "balance between mission and margin" that I would expect from one of Richmond's finest Life Plan Communities!
So far I’m very pleased with my mother in law’s transition to independent living at Lakewood. And relieved! She moved in a few months after the pandemic started, which had us all nervous. But she has been well taken care of from the time she moved in! The pandemic actually gave her a little bit of time to settle in and get used to the facilities without being overwhelmed, and she has had such great experiences so far with easy vaccine distribution, prompt maintenance, minimal sound - only noticeable if people talking in hallway outside her door but nothing from neighbors, a really great group of neighbors, and quick responsiveness to a concern over construction (they found a solution within a day!). And when the banks were closed due to Covid, she found that there was a bank downstairs in the facility that she could use as well! I feel like she is in terrific hands, and can’t wait to be able to visit. I also hear it’s quite beautiful.
My father fell ill and needed a place to recover after weeks in the ICU. We looked at several options in the Richmond area and chose Lakewood. We couldn’t be happier! My father is enjoying the wide range of foods available, the helpful staff, and is recovering quickly. The rooms are nice, modern, and clean with terrific medical support. The staff are super friendly. A special shout out to Courtney Thompson in their sales department, who has helped us from 3,000 miles away tend to his care, inform us of options, and generally make this trying and stressful experience as pleasant and cheerful as she can.
This community is hands down, the best place to work as an employee! This 5 star rated healthcare community was absolutely an honor to work for. The staff and residents here are awesome! This is a great concept, continuing care throughout the continuum of care/life is the way to go. I would recommend Lakewood to anyone. Whether looking for Independent Living, Assisted Living, or Healthcare services. Their rehab team is awesome! The nursing staffing is by far the best in healthcare for Skilled Nursing and Assisted Living and awesome as well. This community is very inviting and hospitable. Compared to all of the communities and SNFs in the area, region, or nation. Lakewood stands above all. They are continually improving to provide a excellent living experience and also healthcare services to the community of Richmond. Keep up the Great Work!Always a Fan,Kevin Emory.
Beware!! Don't subject your loved one to suffering from the lack of nursing care here. Consistent, unacceptable care "camouflaged" in pretty building and fancy food. My parent has suffered 4 hospitalizations due to infections that staff didn't identify or maybe didn't care about. Despite there being a doctor here, Ive had to manage medical care while I live in a different state, requesting chest x-rays and bloodwork, explaining to nurses his signs of infection, and having them call paramedics. I've met with multiple people in nursing leadership numerous times for hours to try to improve the care of my parent. Exhausting and scary. If you can't stay here with your loved one or hire a private sitter, don't risk coming here. Some aids are also extremely rude and aggressive with the residents and some cannot read English. If you have a complaint, you can report it by completing a form on the Virginia Department of Health website, Division of Facilities Services, for them to come investigate. Most of the good reviews posted are from employees ( including the Director of Assisted Living), NOT the Health Care Centre patients or their families.
My family has made many visits to Lakewood and have always been impressed with the cleanliness of the community and the friendliness of the staff. My grandparents were delighted with their life at Lakewood and enjoyed making many friends. We appreciated all the loving care of the staff. Congrats on your 40th year!
Lakewood is the kind of place where you feel at home from the moment you walk in the door. I first visited nearly five years ago, when I was asked to speak to a women's group there about my experiences overseas. At the time, I had no idea that places like Lakewood existed for senior adults, and I was amazed by the friendliness of the staff, the amenities, and the food. I noticed that the staff knew each resident by name and addressed them with respect. In the years since, I've found that my initial impression matches reality. Lakewood is warm, welcoming and inviting. I highly recommend it.
Very unprofessional. My aunt currently resides at Lakewood and has been there for 9 years. It used to be friendly. Now that new management has moved in it has really gone down. I stopped for a visit there last week and heard 2 female staff members talking about the Activities Director for assisted living performing sexual acts with another staff member on the campus. I dont think that is appropriate conversation for the work place. Food used to been great, but now when I join my aunt for lunch it's horrible. No one says good morning anymore. Not as many people have smiles on their faces. Just the feel of lakewwod has really gone down hill the past couple of years.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-04-06||2021-05-07||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-08-29||2018-11-09||D||Construction Deficiencies||Meet other general requirements.|
|2018-08-29||2018-11-09||D||Construction Deficiencies||Use approved construction type or materials.|
|2018-08-29||2018-11-09||D||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-08-29||2018-11-09||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2018-08-29||2018-11-09||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2018-08-29||2018-11-09||D||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2018-08-29||2018-11-09||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have proper medical gas storage and administration areas.|
|2017-07-18||2017-09-05||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2017-07-18||2017-09-05||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-04-01||D||D||Resident Rights Deficiencies||Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.|
|2021-04-01||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Develop and implement policies and procedures to prevent abuse, neglect, and theft.|
|2021-04-01||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.|
|2021-04-01||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Respond appropriately to all alleged violations.|
|2021-04-01||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, resident’s preferences and goals.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide appropriate pressure ulcer care and prevent new ulcers from developing.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.|
|2021-04-01||G||G||Quality of Life and Care Deficiencies||Provide enough food/fluids to maintain a resident's health.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide for the safe, appropriate administration of IV fluids for a resident when needed.|
|2021-04-01||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2021-04-01||D||D||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2021-04-01||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2021-04-01||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-10-29||D||D||Resident Rights Deficiencies||Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.|
|2020-10-29||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2020-10-29||D||D||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2020-10-29||D||D||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2020-08-27||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2020-08-27||E||E||Resident Assessment and Care Planning Deficiencies||Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.|
|2020-08-27||B||B||Resident Assessment and Care Planning Deficiencies||Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.|
|2018-08-16||D||D||Resident Assessment and Care Planning Deficiencies||Ensure services provided by the nursing facility meet professional standards of quality.|
|2018-08-16||D||D||Quality of Life and Care Deficiencies||Provide appropriate pressure ulcer care and prevent new ulcers from developing.|
|2018-08-16||D||D||Pharmacy Service Deficiencies||Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.|
|2018-08-16||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2017-06-29||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment by a qualified health professional.|
|2017-06-29||D||D||Quality of Life and Care Deficiencies||Provide necessary care and services to maintain or improve the highest well being of each resident .|
|2017-06-29||D||D||Quality of Life and Care Deficiencies||Ensure residents maintain acceptable nutritional status.|
|2017-06-29||D||D||Quality of Life and Care Deficiencies||Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.|
|2017-06-29||F||F||Nutrition and Dietary Deficiencies||Store, cook, and serve food in a safe and clean way.|
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