📞 Call for pricing and availability: (800) 780-8101
Manorcare Health Services-Richmond
2125 Hilliard Road, Richmond, VA 23228
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 266-9666Estimated Pricing
Price Comparison
Manorcare Health Services-Richmond Description
Located on Hilliard Road in Richmond, VA, ProMedica (formerly ManorCare) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Richmond
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews highlight an unprofessional environment, with complaints about low pay for the amount of work, and a high turnover rate across departments.
- Concerns about patient care are prevalent, with multiple reviewers stating that their loved ones experienced neglect or a decline in health during their stay.
- Communication issues are frequently mentioned, including long wait times for interviews, difficulty in getting updates from nursing staff, and unreturned phone calls.
- However, there are positive reviews as well, praising the facility for its caring staff, effective rehabilitation programs, and the overall pleasant experience provided to some residents and their families.
- Specific compliments were given to the housekeeping staff and certain members of the nursing team for their dedication and hard work.
- Several reviewers expressed dissatisfaction with the facility's cleanliness, the quality of food, and the general state of the building, describing it as old and run-down.
- One review detailed a particularly negative experience with the social services department, citing a lack of support and abrupt discharge planning.
- There are mentions of improvements in the appearance of the building and positive changes under new management, suggesting some efforts towards betterment.
- However, a significant number of reviews call for oversight from regulatory bodies due to concerns over patient safety and care standards.
Overall, the reviews present a mixed picture, with several accounts of poor patient care and management issues, alongside stories of positive experiences and commendable staff members.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 15, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 194
Total current residents: 172
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 13
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-03 | 2022-07-19 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-06-03 | 2022-07-19 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-06-03 | 2022-07-19 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-06-03 | 2022-07-19 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-06-03 | nan | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-06-03 | nan | E | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-06-03 | nan | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-06-03 | 2022-07-19 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-06-03 | 2022-07-19 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-06-03 | 2022-07-19 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-06-03 | 2022-07-19 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-06-03 | 2022-07-19 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-05-07 | 2019-07-18 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-05-07 | 2019-07-18 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-07 | 2019-07-31 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-05-07 | 2019-07-18 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-05-07 | 2019-07-18 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-07 | 2019-07-18 | D | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-05-07 | 2019-07-18 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2019-05-07 | 2019-07-18 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-05-07 | 2019-07-18 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-05-07 | 2019-07-18 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-05-07 | 2019-07-18 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-05-07 | 2019-07-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-05-07 | 2019-07-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-04-13 | 2018-05-13 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-09 | $3,250 |
What is in the Neighborhood
- The closest city is Lakeside which is 0.6 miles away and has a population of 11,849 (small town).
- The average income is $47,902, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 40
- Average Temperature: 63.1
- Day Breakdown: The area gets 148 days of rain, 9 days of snow and 206 days of sun
- Precipitation: 2.1 inches a year
- The median age is 33.6 years old, low compared to other cities.
- 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.
- The crime rate is 7.22 per 100 people which is very high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 4.74 incidents per 100 people
- Drug-Related Crime: 0.24 incidents per 100 people
- The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
- Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Neighborhood Market
1.3 miles awayWalmart Supercenter
1.3 miles awayFood Lion
1.3 miles awayInternational Market and Bakery
1.4 miles awayEl Parasio Latino Market
1.5 miles awayTransportation
Richmond Staples Mill Road
1.4 miles awayBus Stations
2044
3.5 miles away2043
3.5 miles awayFlixBus Richmond
3.6 miles awayGRTC - Bus Stop
3.8 miles away1109
3.8 miles awayBanks
Wells Fargo
0.9 miles awayBank of America
1.4 miles awaySunTrust
1.4 miles awayFranklin Federal Savings Bank
1.5 miles awayBB&T
1.5 miles awayHospitals
Chiropratic Health and Wellness Center
2.4 miles awayRichmond Nephrology Associates
2.6 miles awayMedical Society of Virginia
2.7 miles awayVirginia Blood Services Emerywood Parkway
2.8 miles awayDoctors' Parham Hospital
2.9 miles awayPharmacies
CVS Pharmacy
0.8 miles awayWalgreens
1.4 miles awayCVS
2.2 miles awayLafayette Pharmacy
3.4 miles awayWestwood Pharmacy
3.4 miles awayDentists
Dr. Boone, DDS
0.8 miles awayFamily Dentist
0.8 miles awayAdventure Dental
1.3 miles awayAffordable Dentures
1.6 miles awayGlen Allen Dentistry
2.0 miles awayParks
Lewis Ginter Botanical Garden
0.1 miles awayBelmont Park
0.3 miles awayFour Seasons Garden
0.4 miles awayHealing Garden
0.4 miles awaySunken Garden
0.4 miles awayNone Found
Shopping
Virginia Center Commons Mall
4.1 miles awayRegency Square
5.2 miles awayShort Pump Town Center
8.3 miles awayChesterfield Towne Center
10.4 miles awayCulture
Midtown Design Gallery
2.1 miles awayThe Children's Theatre at Willow Lawn
2.7 miles awayThe Estates at Horsepen Amphitheater
2.9 miles awayStudio Two Three
3.2 miles awayThe Cultural Arts Center at Glen Allen
3.9 miles awayRestaurants
Virginia Barbeque
0.1 miles awayTops China
0.9 miles awayAmerica's Best Wings
0.9 miles awayFox’s Pizza Den
0.9 miles awayPhoenix Garden Vegetarian Restaurant
0.9 miles awayGet exact pricing & check availability
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