Call for pricing and availability: (980) 890-6880

The Laurels Of Willow Creek

11611 Robious Road, Midlothian, VA 23113

Based on 75 reviews


Services and Housing Options

Independent Living, Memory Care, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $2,921
For Pricing & Availability
(980) 890-6880
To Reach a Resident
(804) 379-4771

The Laurels Of Willow Creek Description

Nestled in the heart of Midlothian, Virginia and just two miles from Johnston-Willis Hospital lies The Laurels of Willow Creek: a 120-bed skilled nursing and rehabilitation center. Nestled in Chesterfield County, our facility offers easy access to Route 288 and the Powhite Parkway. The Laurels of Willow Creek is your one-stop shop for expert, short-term rehabilitation services. We take pride in helping our guests transition back into successful community living. As a rehabilitation guest, you will have the privilege of having access to an esteemed physiatrist – one who is knowledgeable in physical medicine and recovery – that works with your therapists to ensure a speedy transition from hospital back into your home.

Respite Care
Now more than ever, let's take a breather! The Laurels of Willow Creek provides short-term respite care, giving guests and their family or caregivers a much needed break to unwind, revitalize and heal. At The Laurels of Willow Creek, families and caregivers can take a break from the tireless responsibility that comes with caring for seniors or individuals with unique medical needs - 24-hour skilled nursing care is available to provide respite.

Dining
Our exclusive private dining room is the perfect place to celebrate special moments with your loved ones while enjoying a unique and intimate culinary experience during your stay.

Price Comparison

  • Estimated Facility Price: $2,921
  • Average City Price: $3,335
  • Average State Price: $3,335
  • Average National Price: $3,394
  • Ranking

  • Ranking in City: 9 out of 9 communities in Midlothian
  • Ranking in State: 346 out of 400 communities in VA
  • Parent Organization

    The Laurels Of Willow Creek is a member of a larger group of communities called Laurel Health Care Company.

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    Parent Organization Videos


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    By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy

    Amenities
    The Laurels of Willow Creek provides guests with a variety of amenities to make their stay comfortable. Private guest rooms are available for visitors, and the property is wheelchair accessible. Guests can enjoy private dining, as well as a rehab gym, spa, beauty and barber shop, and a garden courtyard. Cable/satellite television hookups and Wi-Fi internet access are also provided, along with a daily newspaper.

    Health

    restorative care

    medicare certified

    orthopedic rehabilitation

    symptom management

    home health services

    skilled nursing & rehabilitation

    respite care

    rehabilitation services

    nursing care

    attending physicians

    long-term care

    short-term rehabilitation

    social worker

    caregiver

    medications

    outpatient therapy

    transitional care

    a registered dietitian

    hospice care

    cardiac recovery

    physiatrist

    in-house therapy team

    palliative care

    social services

    hospice program

    home health care

    Activities

    volunteer opportunities

    daily activities

    music

    speech

    recreational activities

    Dining

    special diets

    fine dining program

    seasonal menus

    in-room dining

    dining experience

    Services

    short-term stay

    short-term respite stays

    Amenities

    elegant dining atmosphere

    dining room

    rehabilitation center

    Information from Centers for Medicare & Medicaid Services

    This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 09/24/91 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 114 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

    Alerts from Centers for Medicare & Medicaid Services

    This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $82,602.00. The facility has had 8 substantiated complaints reported in the last 3 years that resulted in a citation.

    Overall Ratings

    This nursing home, The Laurels Of Willow Creek, has a 1-star overall rating--the lowest possible. It's in the bottom 20% of facilities in terms of overall rating and slightly lower than the state average. Additionally, it has a 1-star health inspection rating--also the lowest possible--and is in the bottom 10% of facilities in terms of health inspection rating. Although these ratings are quite low, its quality rating is 4-stars--the second highest possible--and it's in the top half of facilities in term of quality rating. Its quality rating is slightly higher than the state average.


    Staff Ratings

    The Laurels Of Willow Creek is a nursing home with a 1-star staff rating, the lowest possible. The nursing home is in the bottom 30% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top half of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly lower than the state average. The nursing home is in the top 20% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly higher than the state average.


    Covid Data

    The Laurels Of Willow Creek is a nursing home that is in the top half of facilities in terms of resident vaccination rate. The resident vaccination rate is slightly higher than the state average. The nursing home has a resident vaccination rate of 90.6% which is greater than the state resident vaccination rate of 88.9%. The nursing home is also in the top half of facilities in terms of staff vaccination rate; however, the staff vaccination rate is slightly lower than the state average. The nursing home has a staff vaccination rate of 93.7% which is less than the state staff vaccinated rating 94.9%. Although The Laurels Of Willow Creek excels in vaccinating their residents and staff, they are unfortunately in bottom 10% percent when it comes to covid booster rates; 60% as opposed to 84.9% statewide .


    Quality Measures

    The Laurels of Willow Creek is a nursing home that has a 4-star quality rating the second highest possible. Even though the quality rating is high, the nursing home falls in the bottom 40% of facilities in terms of residents that have one or more falls with a major injury. The number of residents who have had a fall with a major injury is slightly higher than the state average. The nursing home is also in the bottom 30% of facilities in terms of residents whose need for help with daily activities has increased. Again, this number is slightly higher than the state average. However, the nursing home is in the top half of facilities in terms of residents who have depressive symptoms. The number of residents who have depressive symptoms is slightly lower than the state average. Additionally, the nursing home is in the bottom 10% of facilities in terms of residents given Pneumococcal vaccines. The number of residents given this vaccine is way lower than the state average. Furthermore, the nursing home is in the bottom 30% of facilities in terms of residents who received an antianxiety or hypnotic medication. The number of residents who received such a medication is higher than the state average. Lastly, the nursing home is in the bottom 20% of facilities in terms of residents whose ability to move independently worsened. Like before, this number is also higher than the state average.


    Emergency and Hospitalization Quality Measures

    The Laurels of Willow Creek is a nursing home that is in the top 20% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is slightly lower than the state average. The nursing home is also in the top 20% of facilities in terms of outpatient emergency department visits per 1000 days. The outpatient emergency department visits per 1000 days is lower than the state average. Additionally, The Laurels of Willow Creek is in the top 20% of facilities in terms of short-stay residents who had outpatient emergency department visits. The short-stay residents who had outpatient emergency department visits is way lower than the state average. Lastly, The Laurels of Willow Creek nursing home is in the top 40% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. The short stay residents who were rehospitalized after a nursing home admission rate at this facility is lower than the state average.

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    By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy

    The Bon Air Area

  • Population: 16,366 (small town)
  • Average Income: $115,669 (28% of the country has a higher median income)
  • Community Distance From City Center: 3.2 miles
  • Healthcare Nearby

    Hospitals

    Johnston-Willis Hospital
    1.2 miles away
    Bon Secours Saint Francis Medical Center
    4.3 miles away
    Chippenham Hospital
    4.8 miles away
    Henrico Doctors' Hospital
    6.8 miles away
    Saint Mary's Hospital
    6.9 miles away

    Pharmacies

    South River Pharmacy
    0.4 miles away
    Kroger Pharmacy
    0.5 miles away
    Rite Aid
    0.5 miles away
    Walgreens
    1.9 miles away
    CVS Pharmacy
    1.9 miles away

    Dentists

    Tuttle Family Dentistry
    0.8 miles away
    Complete Dental Care of Richmond
    1.1 miles away
    Dr. Tilghman
    1.7 miles away
    Pediatric Dentistry
    1.9 miles away
    Just 4 Kids Dentistry
    2.6 miles away

    Essentials Nearby

    None Found

    Bus Stations

    3711
    7.0 miles away
    1108
    7.3 miles away
    1109
    7.3 miles away
    1095
    7.4 miles away
    1096
    7.4 miles away

    Supermarkets

    Publix
    0.2 miles away
    Kroger
    0.5 miles away
    Aldi
    0.5 miles away
    Costco
    0.7 miles away
    The Fresh Market
    0.9 miles away

    Banks

    SunTrust
    0.2 miles away
    C&F Bank
    0.3 miles away
    Wells Fargo
    0.5 miles away
    BB&T
    0.7 miles away
    First Capitol Bank
    0.7 miles away

    Things to do in the Area

    None Found

    Parks

    Robious Athletic Complex
    0.5 miles away
    Huguenot Park
    0.9 miles away
    Ramsgate
    1.0 miles away
    Greenfield Athletic Complex
    1.2 miles away
    Moody Conservation Area
    1.4 miles away

    Shopping

    Chesterfield Towne Center
    0.8 miles away
    Regency Square
    6.0 miles away
    Short Pump Town Center
    9.2 miles away
    Virginia Center Commons Mall
    13.7 miles away

    Culture

    Funny Bone
    3.1 miles away
    Amphitheater
    4.4 miles away
    Modlin Center for the Arts
    5.4 miles away
    HATtheatre
    5.4 miles away
    Jenkins Greek Theatre
    5.5 miles away

    Restaurants

    Luther Burger
    0.1 miles away
    Outback Steakhouse
    0.2 miles away
    Candela's Pizzeria
    0.3 miles away
    Ruth's Chris Steak House
    0.3 miles away
    The Hard Shell
    0.4 miles away

    Weather

  • High Temperature: 85°F
  • Low Temperature: 40°F
  • Average Temperature: 63.1°F
  • Day Breakdown: 148 days of rain, 9 days of snow and 207 days of sun
  • Precipitation: 2.1 inches a year
  • Google map of The Laurels Of Willow Creek

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy

    Reviews

    General Staff Rating
    Based on 10 total reviews
    Care Staff Rating
    Based on 18 total reviews
    Food Staff Rating
    Based on 3 total reviews
    Cleanliness Rating
    Based on 2 total reviews
    Activities and Services Rating
    Based on 4 total reviews
    Angel H.
    2021-06-05

    1.0 rating


    The customer service here is very terrible! I arrived and honestly me and my grandma were let in by a nice mam and he was very helpful and welcoming! when we got to my grandfather's room, it took almost 30 mins for someone to come and change him, the nurses can be very rude and snippy, i was ignored by one nurse and just very bad communication, didn't feel welcomed AT ALL and if i could i would have my family member somewhere else. DO BETTER, if you dont want to help people, dont be a nurse!

    Donna W.
    2019-04-09

    1.0 rating


    I would not wish this place on my worst enemy. Would rate it zero stars if pissible. People who can't feed themselves would starve if not for family and friends. Aides just drop food on table, quite often out of reach, and leave. Incontinent patients are handled very rough. Don't let the entrance lobby fool you. Walk through the hallways.

    Rosemarie C.
    2019-03-11

    1.0 rating


    This review is about the skilled nursing short-term stay (SNF) at Willow Creek. PROS: There are some genuinely kind, caring, competent, friendly staff and therapists. The activities staff is great, and the activities room is staffed and available on the weekends. Large gym. Fresh cookies at 2:30pm. Has a lot of potential if they put people (their own staff and patients) before profits.CONS: Unacceptable care for incontinent patients and patients who cannot walk, transfer independently, or verbalize their needs. Poor wound management (although they advertise on their website "wound healing and wound prevention program"). My father was there for 5 weeks with a simple wound on his butt, but it didn't heal because they regularly left him in urine-soaked diapers/pants with an uncovered wound, despite discussions with nursing staff about putting him on a schedule to keep him clean and dry. I was there almost daily and often cleaned/changed him and dressed the wound myself because no one was available to do it. Call bells were not answered in timely manner or not at all. My father was initially given a moldy mattress. Then a worn out mattress with a huge dip in the middle. This was finally replaced when I raised a stink with the ADON. Questionable cleaning/disinfection procedures: a previous patient's supplies stayed in the room for over a week despite my telling staff that it was there PRIOR to my father moving in to the room. Understaffed; lack of training of many direct care staff in incontinence management, wound prevention and management, and protecting patient modesty and dignity. Apathetic or no response to these concerns by the Administrator and nursing director. There's more, but I'll stop here. You have a choice of SNFs / nursing homes for yourself or your loved one. Don't make my mistake. Go elsewhere. This facility has been reported.(After a week back home at assisted living, my father's wound is almost healed because they have been keeping him clean and dry. A home health wound nurse is following him.)

    Jeanie C.
    2018-12-27

    1.0 rating


    I wouldnt bring my dog to stay at this place.  If you MUST place your loved one there, due to finances or whatever, find yourself a good ombudsmen in advance - you'll thank me later.

    Beth T.
    2018-04-10

    2.0 rating


    I'll write a more extensive review later.   For now what you to know is don't put your loved ones here here.  Especially if the elderly. A rehab facility they're not they want to be but they're not. You only get therapy 30 minutes that's it.  30 minutes of speech 30 minutes of OT and 30 minutes of Pt. The therapy staff  is wonderful! But if you want real rehab go to Sheltering Arms they know what they're doing and it is no comparison.

    Nancy Tylar
    2021-01-01

    5.0 rating


    I am currently long-term resident living here full-time. I always feel safe and cared for here. The therapy department does an amazing job and works so hard. The aides and nurses really seem to care about us. I love the activities staff and all they do for us and all of the activities they offer. The administrator really shows us he cares about our concerns.

    Matthew K.
    2018-02-10

    1.0 rating


    My mother was here for a short period, while the asst nursing director Deanna was most excellent and many of the Nurses under her were as well, including OT and PT, however, there was only a small handful of CNAs that we're qualified and cared. Watching the others handle my mother leftMe in tears, literally man handling her at times. What's worse is the inability of those who work the weekend shift demanding originals of legal paperwork as it's their policy and then it became law. What really chaps my butt us that they had my mom sign documents in an altered and in fit state to do so. So after the fact I sign it as her atty in fact under the power of attorney.Once my mother passed, I started to receive bills from them, I sent them letters notifying them of my mothers death, included a death certificate and the fact that the estate was at a zero balance and unable to pay this bill, had to do that twice. The third bill, yes you read right! It's now in my name. So some nitwit in billing ILLEGIALLY changed the account to my name!I call and leave messages but they are never available, I'm told they will call back, fat chance! Time to get the attorney involved, not to mention the FTC and any other alphabet agency. Game on Laurels! Batter up!

    Sean D.
    2014-03-28

    2.0 rating


    Not a good overall experience. Rehab exercises were sufficient; however, support services were inadequate. Food was not good. Friendly staff but a fair amount of red tape and hassle to discharge.

    Glen Griffin
    2021-12-01

    4.0 rating


    Just an honest review here. Place is immaculate. Food needs to improve.Weekend care could be better, maybe short-staffing has impacted this somewhat. Where they really excel is in the areas of coordination, communication, and compassion. No doubt at all how much they care about the patients and their families. It was a pleasure dealing with the staff as we tried to navigate all of the issues my mother faced. She is coming home much better than she went in and it is all due to the wonderful staff. Thank You.

    Wade Brumett
    2021-11-01

    1.0 rating


    Don't let your loved ones be put in this awful facility that changes policy and visiting hours daily to cover up who knows what. Shameful.

    Teresa McQueen
    2021-09-01

    1.0 rating


    Don’t go here please in less than 8 days my husband has a UTI SEPTIC PARTIAL COLLAPSED LUNG AND A LUNG INFECTION PLEASE STAY AWAY

    Sara Abrams
    2021-08-01

    1.0 rating


    I was a patient for 10-12 days. The most awful place I could have imagined, with the exception of the PT and OT. The bed was halflf filled with material and seemed.a half mattress on rocks on the forest floor. The assistants (not nurses), were loud at every hour, and would not answer help lights. The nutritionist never could get your food planned. Occasionally a good nurseI pray that I am NEVER SENT THERE [email protected]

    Kathleen Jones
    2021-07-01

    1.0 rating


    My husband stayed at this facility for just a little under a month before we gave them our 5 day notice that I was taking him home. My husband was involved in a serious motorcycle accident and suffered 2 broken legs, pelvis, and other injuries. I choose this place because it was close to the hospital and I got good vibes from their website and from the admissions team but it was probably one of the worst experiences that my husband and I both faced. From the time he was admitted to the time he left was a nightmare. They had none of his pain meds and went well over 12 hours in excruciating pain before the pharmacy delivered them and also didn’t have his insulin and went far too long without it. Along with broken bones my husband also suffered a TBI and has weak muscles in his hands. He dropped a pain pill in front of his nurse and she put no effort into finding it and made him wait another 4 hours before receiving another one. He once dropped his pills on the floor and the nurse was going to pick them back up off the floor and make him take them. That is unacceptable and just disgusting. I’ve been on the phone with my husband for over an hour on many occasions and he had been hitting the call button over and over again and no one would ever come in his room. I had to hang up several times and call up there myself and make someone go check up on him. He is also diabetic and they did a horrible job controlling his sugars. Half the time they either under corrected or over corrected his sugars. It’s pretty sad that I had to get an order from his doctor to keep juice on his bedside table at all times because it takes them 40 minutes to correct a low blood sugar or that I had sneak him glucose shots to have because the nurses took far too long to respond to calls. He would get his meals but hadn’t been given his insulin yet or had his sugars checked. They never washed him and came home absolutely filthy and had a lot of gross crusted stuff around his Catheter. The nurses had horrible bedside manner. PT and OT were probably the only good thing about that place and even then they didn’t do much. I drove 2 hours to do a training session and didn’t do anything and then wanted me to drive another 2 hours to do more training when all of that could have been done the 1st time I was there. My husband would call me bawling his eyes out because of how horrible that place was. His social worker put very little effort into finding him a home health agency to take his case. I was told that she was working hard but the day we left we never heard a single word from her again. It took his primary doctor all of 2 hours to find someone. We left that place with no instructions on how to care for his wounds or his catheter. Thankfully he has a wonderful primary doctor that took care of everything we need. They never gave us back his clothes that I brought to him and even sent him home in another man’s boxers. I spoke to several members of the staff about my concerns but my last email sent to Deanna went unaddressed. She told me she was looking into everything but then not a single word from her since.Please do not send a loved one here. Find somewhere better.

    KIMBERLY DEL Bright
    2021-06-01

    5.0 rating


    Recently my mother had to be medically transported from Florida to the Laurels at Willow Creek for a brief stay. It was a stressful time as our family was deeply concerned about my mother's well-being. The Director of Marketing, Pamela, made sure everything about the transition was smooth from handling the complicated paperwork to ensuring her health care personnel were ready to receive her and help. It was truly a blessing that Pamela was in our life for this time, and we are grateful to all who took such good care of my mother at the Laurels of Willow Creek. Thank you!

    Akeyia Pernell
    2021-06-01

    3.0 rating


    Marlin Griffin
    2021-05-01

    3.0 rating


    The nurses are very nice. Holly in physical therapy is very good. Laura the occupational therapist is always kind.

    Tonya Damon
    2021-05-01

    1.0 rating


    Shannon Bowman (Shay)
    2021-04-01

    5.0 rating


    Cassandra Dority
    2021-04-01

    5.0 rating


    Wonderful facility with compassionate and dedicated staff. They know the residents each as an individual person and really care. Appreciate all they do!

    Caitlin Helton
    2021-01-01

    5.0 rating


    I am so grateful that Laurels of Willow Creek is offering the outdoor visiting now! I have been able to visit with my family member outside during a time that is convenient for me. This has made such a huge difference in my grandmother's attitude, and it reassures me that she is receiving the best care. As someone who has worked in healthcare for almost 20 years, finding a facility that is trustworthy is very important. I am glad I can count on Willow Creek to care for my loved one, especially during this scary time.

    victor young
    2021-01-01

    5.0 rating


    After nearly 6 months at this facility I was wonderfully cared for by AMAZING nurses, aides, therapists and many other hard working people. My stay here was amazing and I would highly recommend this place to anyone!!!

    Ms.Neeva Edwards
    2021-01-01

    3.0 rating


    I work there as a contractor through an agency. its short staff like any other nursing facility and or hospital but the nurses treat the residents well

    Kim Zincone
    2021-01-01

    5.0 rating


    I am a community partner with the team at The Laurels of WIllow Creek. They are easy to work with, compassionate about the care their guests/our patients receive, and are very responsive.

    Elizabeth Couch
    2021-01-01

    5.0 rating


    AT Home Care Home Health and Hospice work very closely with The Laurels of Willow Creek. The community is always clean and the team members are very friendly. My clinical co-workers are very complimentary of the patient care and communication. Whether staying for short-term rehab or long term care, I would recommend The Laurels of Willow Creek.

    Deb Dalla Villa
    2021-01-01

    1.0 rating


    Our family experienced Very frustrating and inadequate nursing for mothers rehab particularly during overnight hours. Physical therapy team was excellent and admissions portrays an overall positive expectation despite cautionary comments from others regarding the care previously received. Some nurses were rude with unprofessional attitude.

    Lexi Wilder
    2021-01-01

    5.0 rating


    Frank King
    2021-01-01

    5.0 rating


    This place is a great establishment. They do a great job bridging the gap between the hospital and home. I am very happy with my stay here and the therapy and care I have received. I would highly recommend this place to anyone. Thank you to all of the staff for everything you have done for myself and my family!

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-30 2022-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2022-03-30 2022-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2019-03-21 2019-05-22 F Construction Deficiencies Use approved construction type or materials.
    2019-03-21 2019-05-22 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-03-21 2019-05-22 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-03-21 2019-05-22 C Smoke Deficiencies Provide properly protected cooking facilities.
    2019-03-21 2019-05-22 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-03-21 2019-05-22 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-03-21 2019-05-22 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-03-21 2019-05-22 B Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-03-21 2019-05-22 B Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-03-21 2019-05-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-24 D D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-03-24 D D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-03-24 D D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-03-24 D D Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2022-03-24 D D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-03-24 E E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-24 D D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-24 E E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-03-24 G G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-24 D D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-24 D D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-03-24 D D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-03-24 G G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-03-24 E E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-03-24 F F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-24 E E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-24 D D Environmental Deficiencies Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    2020-11-23 D D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-30 D D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2019-03-14 D D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-03-14 E E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-03-14 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-03-14 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-03-14 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-03-14 D D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2019-03-14 D D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-03-14 D D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-03-14 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-03-14 D D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-14 D D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-03-14 D D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-03-14 D D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-14 D D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-03-14 E E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-03-14 D D Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2019-03-14 D D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2019-03-14 E E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-03-14 D D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-12-11 D D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-12-11 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-12-11 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-12-11 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-12-11 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-12-11 D D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-12-11 D D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-03-23 D D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-03-23 E E Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2018-03-23 E E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-03-23 E E Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2018-03-23 E E Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-03-23 D D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-03-23 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-03-23 E E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-03-23 E E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-03-23 E E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-03-23 D D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-03-23 D D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-03-23 D D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-03-23 D D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-03-23 D D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-03-23 E E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-03-23 E E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

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