📞 Call for pricing and availability: (800) 780-8101
Watercrest - Richmond
5500 Woolridge Road, Moseley, VA 23120
For Pricing & Availability
(800) 780-8101To Reach a Resident
(727) 359-9845Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Sept. 25, 2023. Here's a detailed breakdown:
Pricing and Cost
Our prices start at $4,195 in assisted living and can go on up to like a two bedroom, two bath is $7,595. And our memory care starts at $5,400. All this is also on our website. We provide a very detailed on our website with the floor plans and pricing.
Yes. And then we have care levels. If you're in assisted living, our care levels begin at $250 a month on up to $1,600 depending on their care needs.
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Sept. 25, 2023. Here's what we learned:
Overview of Staff and Care
Watercrest Richmond ensures residents receive attentive care by conducting checks every two hours and responding to pendant calls for assistance. A personalized plan of care is developed for each resident, detailing their bathing preferences and required assistance. Staff undergo an orientation process and are mentored within the community to maintain high standards of care.
Resident Safety Measures
The community is designed with safety in mind, featuring well-lit areas with natural lighting, wide hallways, and minimal thresholds. Regular apartment inspections are conducted, and residents are advised on safe furniture placement. On-site therapy provides orientation and safety tips, and the community's design minimizes potential hazards.
Assistance with Moving
Residents are provided with recommendations for moving companies experienced in in-house transfers or community moves. The facility is equipped with two elevators, protective pads, and carts to facilitate the moving process.
Transportation Services
Watercrest Richmond offers transportation seven days a week, including medical appointment days on Tuesdays and Thursdays within a 15-mile radius, with exceptions for veterans traveling to the VA hospital. A Mercedes car is also available for those who prefer not to use the 16-passenger bus, which is wheelchair-accessible.
Dining Experience
The community provides all-day dining with wait staff and up to 30 menu options. Residents can dine anytime between 7 AM and 7 PM, choosing meals that fit their schedules and preferences.
Handling Resident Complaints
Complaints are addressed by determining the relevant department and involving the appropriate managers. If resolution is not achieved, the executive director or home office team can be consulted. For unresolved issues, residents are directed to the local ombudsman. Residents can approach the concierge or any open-door manager for immediate concerns.
Levels of Medical Care
Watercrest Richmond offers assisted living and memory care with five levels of care in assisted living. Care plans are individualized based on assessments by nursing staff. The community has round-the-clock nursing and care managers, and partners with in-house physicians. They adhere to state guidelines for certain medical conditions that may not be supported within the community.
Communication with Residents' Families
The community engages with residents and their families through resident council meetings, town hall meetings, newsletters, and social events. Managers are accessible via business cards with contact information for any concerns or inquiries.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Moseley
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Moseley
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Moseley
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Watercrest has received a variety of reviews highlighting its exceptional care, beautiful surroundings, and dedicated staff. Many reviewers have praised the facility for its expert care in memory and assisted living, with special mentions of staff members like Christine for their kindness and professionalism in welcoming new residents and facilitating transitions. The community is described as beautiful, with wide hallways, a variety of activity rooms, and amenities such as all-day dining, a spa, music, art rooms, and even a unique air purifying moss wall and salt room.
Visitors and family members have noted the friendly atmosphere, with smiling faces among both staff and residents. The community is appreciated for its organization, systems in place for good care, and the genuine care displayed by everyone towards the well-being of the residents. The facility is also recognized for its luxury, offering more amenities than other facilities and being designed with sensitivity and dedication to person-centered senior living. Personal living spaces are spacious, with beautiful views and amenities that ensure safety, security, and independence.
However, one review highlighted concerns regarding the treatment of staff, mentioning low pay for CNAs and high expectations for staff to manage care across multiple floors with a significant number of residents. This contrasted with the otherwise positive feedback about the community's environment and care quality.
Overall, Watercrest is celebrated for its beautiful community, both inside and out, with a leadership team full of compassionate professionals. It has been described as a wonderful place to call home, offering a variety of services and amenities that promote fun, happiness, health, and comfort for all residents. The community's engagement with the local area, including partnerships with neighboring schools, has also been positively noted.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
What is in the Neighborhood
- The closest city is Woodlake which is 1.1 miles away and has a population of 7,319 (very small town).
- The average income is $130,300, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 41
- Average Temperature: 63.8
- Day Breakdown: The area gets 150 days of rain, 8 days of snow and 205 days of sun
- Precipitation: 1.9 inches a year
- The average life expectancy in zip code is 78.98 years old, which is high compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 8.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
1.8 miles awayAldi
2.1 miles awayWalmart Supercenter
2.2 miles awayFood Lion
2.5 miles awayKroger
3.3 miles awayNone Found
Bus Stations
3711
13.1 miles away253
13.4 miles away337
13.6 miles away315
13.8 miles away3630
13.8 miles awayBanks
Call Federal Credit Union
2.1 miles awayVirginia Credit Union
2.1 miles awaySona Bank
2.5 miles awayWells Fargo
2.8 miles awayBank of America
2.9 miles awayHospitals
HCA - Swift Creek Emergency Center
1.9 miles awayBon Secours Saint Francis Medical Center
3.3 miles awayJohnston-Willis Hospital
8.0 miles awayChippenham Hospital
11.0 miles awayHunter Holmes McGuire Veterans Administration Medical Center
13.3 miles awayPharmacies
Rite Aid
2.1 miles awayWalgreens
2.4 miles awayCVS Pharmacy
2.5 miles awayCVS
3.1 miles awayMidlothian Apothecary
5.9 miles awayDentists
Brighter Smiles
2.1 miles awayMonument Eye Care
2.6 miles awayHood E. Biggers DDS
3.2 miles awayDavis Dental
5.7 miles awayCosmetic Dentistry
5.7 miles awayParks
Woodlake Athletic Complex
1.3 miles awayBarnes Spring
2.3 miles awaySunday Park
2.5 miles awayJubilee Park
2.5 miles awayClover Hill Park
2.7 miles awayNone Found
Shopping
Chesterfield Towne Center
7.3 miles awayRegency Square
13.9 miles awayShort Pump Town Center
16.3 miles awayVirginia Center Commons Mall
21.6 miles awayCulture
Funny Bone
11.0 miles awayCultural Center of India
12.2 miles awayAmphitheater
12.3 miles awayHATtheatre
12.6 miles awayModlin Center for the Arts
13.2 miles awayRestaurants
Zhang Garden
1.6 miles awayFest Restaurant
1.7 miles awayShanghai Buffet
2.0 miles awayVinny's Restaurant
2.0 miles awayCrazy Greek
2.0 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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