Call for pricing and availability: (800) 780-8101

Spanish Hills Wellness Suites

5351 Montessouri Street, Las Vegas, NV 89113

Based on 50 reviews

Services and Housing Options

Nursing Home, Skilled Nursing, Rehabilitation

Estimated Pricing

Estimated $5,992
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(702) 637-1001

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Spanish Hills Wellness Suites Description

Spanish Hills Wellness Suites is a top-notch, 144-bed healthcare and rehabilitation center that provides first-rate care in Las Vegas, Nevada. Our goal is to provide the best possible care for our guests and work with them to see if returning to their old living situation is a possibility. We provide the necessary resources to support a healthy long term living environment where long-term care is more appropriate. Spanish Hills Wellness Suites is a top-notch, 144-bed healthcare and rehabilitation center that provides world-class care in Las Vegas, Nevada.

At our motivational therapy gym, skilled clinicians provide individualized therapy and treatment. Our brand new facility is designed with the latest and greatest therapy assessment, monitoring, and treatment modalities! No two people are the same, so our rehabilitation strategy is tailored to the individual. We create a home-like environment to help those in our care feel comfortable and at ease.

Skilled Nursing
At Spanish Hills Wellness Suites, we provide around-the-clock skilled nursing care. Our nursing staff is experienced and committed to providing the best possible care. They work tirelessly to ensure that each and every patient receives the individualized attention they need and deserve.

Price Comparison

  • Estimated Facility Price: $5,992
  • Average City Price: $6,274
  • Average State Price: $6,274
  • Average National Price: $7,090
  • Ranking

  • Ranking in City: 72 out of 74 communities in Las Vegas
  • Ranking in State: 139 out of 144 communities in NV
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    Senior Living Videos

    Community Videos

    Spanish Hills Wellness Suites offers guests a variety of amenities to enjoy. Onsite activities are available for guests to enjoy, as well as offsite activities. Devotional services are also available onsite for those wishing to participate. Outdoor common areas provide a peaceful space for guests to relax and take in the scenery. Indoor common areas are also available for guests to use. In addition, Spanish Hills Wellness Suites provides free cable satellite tv and free WiFi for all its guests.

    Spanish Hills Wellness Suites offers a wide range of services to meet the needs of their guests. They provide long-term care, rehabilitation, nutrition support, short-term care, skilled nursing, and wound care. Their team of professionals are dedicated to providing the best care possible for each individual they serve. They strive to ensure that all guests have access to the highest quality of care in a comfortable and supportive environment.


    individualized care plan


    social services

    nursing staff

    medical supervision

    long-term care

    24-hour skilled nursing care

    24-hour nursing care

    medication management

    24-hour nursing availability

    health and wellness

    wound care

    physical, occupational and speech therapies

    physical, occupational, and speech therapy


    community events


    activities offsite

    activities of daily living

    activities onsite

    shopping trips


    daily activities


    restaurant-style dining

    assistance with meals


    room service


    rehabilitation center

    free wi-fi



    satellite tv

    therapy gym

    outdoor common areas

    free wifi

    beautiful grounds

    indoor common areas


    devotional services onsite

    religious services

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    Information from Centers for Medicare & Medicaid Services

    This nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 12/15/15 and is run by a for profit organization. It is a large-sized nursing community with 144 nursing beds. Currently, there are 126 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

    Alerts from Centers for Medicare & Medicaid Services

    The facility has had 18 substantiated complaints reported in the last 3 years that resulted in a citation.

    Overall Ratings

    Spanish Hills Wellness Suites is a top-of-the-line nursing home, boasting a 4-star overall rating, the second highest achievable score, placing it within the top 30% of facilities in regard to overall rating. This commendable score surpasses the state average, demonstrating the home's superior level of service. With regards to health inspections, Spanish Hills Wellness Suites proudly sits in the upper half of institutions, with a rating slightly above the state average. A crucial aspect setting this nursing home apart is its 5-star quality rating, the highest possible grade, situating it amongst the top 20% of facilities in terms of quality rating. This outstanding score is above the state average, kickstarting the wellness journey of its inhabitants on a positive note.

    Staff Ratings

    Spanish Hills Wellness Suites nursing home ranks unfavorably in the bottom 10% of facilities for nursing aid staffing hours per resident per day, with only 1.56 hours compared to the state average of 2.29 hours. However, the facility demonstrates impressive staffing in other areas. Its LPN staffing clocks 1.33 hours per resident per day, surpassing the state's average of 1.01 hours and placing it in the top 10% of facilities. Though its RN staffing hours per resident per day is 0.62, slightly under the state figure of 0.83, it still ranks in the top half of facilities. Spanish Hills Wellness Suites shines in its provision of licensed staffing hours and physical therapist hours, ranking in the top 20% of facilities. It provides 1.95 licensed staffing hours and 0.14 physical therapist hours per resident per day, which are both higher than the state's respective averages of 1.84 and 0.11.

    Covid Data

    The Spanish Hills Wellness Suites is a nursing home that significantly lags behind in terms of vaccination rate among both its residents and staff. The nursing home ranks in the bottom 20% of all facilities for its resident vaccination rate, which stands at merely 29.8%, far below the state average of 51.3%. It's a similar case for the staff up-to-date vaccination rate - Spanish Hills is in the bottom 40% of all facilities, with a vaccination rate of just 8.0%, much less than the state average of 27.9%. This apparent gap in vaccinations raises considerable health and safety concerns for the individuals residing and working within the facility.

    Quality Measures

    The Spanish Hills Wellness Suites is a top-rated nursing home with a 5-star quality measure rating, the highest possible. It ranks among the top 20% of facilities when it comes to the percent of residents that have one or more falls with a major injury, having a low rate of only 0.55, compared to the state's average of 2.62. It sits in the top 30% of facilities in terms of residents who received an antianxiety or hypnotic medication, boasting a rate of 13.61, which is well below the state average of 20.0. However, in terms of mobility, it is located in the bottom half of facilities, with its rate of residents whose ability to move independently worsened being 15.14, which is still under the state average of 18.42. The residence falls in the bottom 40% of facilities in terms of depressive symptoms, with a rate of 4.62, exceeding the state average of 2.93. Lastly, with respect to vaccinations, Spanish Hills is in the lower 20% of facilities, with only 75.34% of its residents being given a pneumococcal vaccine, compared to the much higher state average of 89.72%.

    Emergency and Hospitalization Quality Measures

    The Spanish Hills Wellness Suites, a nursing home located in an unspecified state, records healthcare statistics that noticeably deviate from state averages. It ranks in the top 50% of care facilities for hospitalizations per 1000 days, with 1.64 hospitalizations compared to the state average of 1.36. Remarkably, the nursing home falls in the top 30% of all facilities in terms of outpatient emergency department visits per 1000 days, ensuring only 0.62 visits versus the state's higher rate of 0.78. The facility also performs better in catering to its short-stay residents; it is among the top 20% of facilities in ensuring that only 6.08% of these residents require outpatient emergency department visits, a significant improvement when compared to the state's higher percentage of 9.95%. However, Spanish Hills Wellness Suites lags in the rehospitalization of its short-stay residents after a nursing home admission, falling in the bottom 30% of facilities and demonstrating a higher percentage of 27.37% as opposed to the state's lower figure of 20.68%.

    Healthcare Nearby


    Spring Valley Hospital
    0.3 miles away
    Montevista Hospital
    1.9 miles away
    Mountain's Edge Hospital
    2.0 miles away
    St. Rose Dominican San Martín Campus
    2.5 miles away
    Southern Hills Hospital
    2.8 miles away


    1.7 miles away
    CVS Pharmacy
    2.4 miles away
    Smith’s pharmacy
    3.9 miles away


    Vegas Budget Dental
    2.5 miles away
    toothfairy children's dental
    3.8 miles away
    4.4 miles away
    Alan L. Ozaki D.D.S.
    4.7 miles away
    Apsolute Dental
    4.8 miles away

    Essentials Nearby

    None Found

    None Found


    1.4 miles away
    La Bonita Supermarkets
    1.6 miles away
    Sprouts Farmers Market
    1.7 miles away
    Walmart Supercenter
    1.8 miles away
    Sam's Club
    1.8 miles away


    Bank of America
    1.4 miles away
    Town & Country
    1.9 miles away
    2.0 miles away
    Wells Fargo
    2.4 miles away
    Nevada State Bank
    2.5 miles away

    Things to do in the Area

    None Found


    Paul Meyer Park
    1.0 miles away
    Ravenwood Park
    1.3 miles away
    Laurelwood Park
    1.4 miles away
    Spring Valley Community Park
    1.7 miles away
    Guinn School Park
    1.7 miles away


    Spring Valley Town Center
    1.4 miles away
    The Shoppes at Mandalay Place
    4.0 miles away
    The Crystals
    4.2 miles away
    4.3 miles away
    The Forum Shops at Caesars
    4.3 miles away


    Mandalay Bay Events Center
    3.8 miles away
    Mandalay Bay Theater
    4.0 miles away
    House of Blues
    4.1 miles away
    4.2 miles away
    Bellagio Gallery of Fine Art
    4.2 miles away


    Bachi Burger
    0.6 miles away
    Mister Mama's
    1.3 miles away
    1.4 miles away
    Pepe's Tacos
    1.5 miles away
    Forte Tapas
    1.5 miles away


  • High Temperature: 96°F
  • Low Temperature: 49°F
  • Average Temperature: 72.2°F
  • Day Breakdown: 46 days of rain, 0 days of snow and 318 days of sun
  • Precipitation: 0.3 inches a year
  • Google map of Spanish Hills Wellness Suites


    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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    General Staff Rating
    Based on 16 total reviews
    Care Staff Rating
    Based on 26 total reviews
    Food Staff Rating
    Based on 3 total reviews
    Cleanliness Rating
    Based on 2 total reviews
    Activities and Services Rating
    Based on 3 total reviews
    Jessie F.

    1.0 rating

    This place is just flat out scary !! It's so disheartening to see such neglect and lack of organization with the staff in this Facility I honestly don't understand how this place is still open and operating without social services investigating and shutting them down .I had a good friend in this place and also a family member recently check himself out against doctors orders because the conditions were so horrid .These are people In their worst days and some in their last  days they need to be treated with love and compassion and deserve adequate medical care in my opinion this place is providing minimum if  any of that ..Spanish Hills wellness you need to do better!!!!

    Shayna C.

    1.0 rating

    Never will come back here. Worst experience at a rehab facility, I don't care if COVID is going around. Would not give me the correct dosage of pain meds after a tota l hip replacement, not to mention timing is meds. Was going to make me quarantine for 2 weeks even though I didn't need to be here for that long. Not allowed to smoke for 2 weeks while I'm quarantine. Would not give me my anxiety meds. The CMAs were great but the whole experience just stressed me more out than I was and I feel my recovery has gone backwards. I am getting out ASAP. ASK QUESTIONS TO THEM PRIOR TO EXCEPTING THIS PLACE AS YOUR REHAB.

    clay t.

    1.0 rating

    Thank God I was only there for a few weeks. Food was hit or miss,but powdered eggs and unseasoned food made breakfast a 100% terrible.  The nurses didnt want to help and would say they would get a CNA. The CNA would then be hours sometimes before showing up to change dirty diapers/sheets/etc. I'm not going to completely blame the nursing staff. It seemed as though they were just always understaffed. The only 2 shining stars were physical therapist Bob and activity director Joanne "Joe Joe". They were incredibly helpful. The incompetence of the other staff members continued all the way up until release day (which was pushed back a day because they failed to schedule a ct scan I needed) They didn't/forgot to take my iv out until my family had been waiting 20 minutes to pick me up,and finally they sent me home ,BUT WITH ANOTHER PATIENT'S PRESCRIPTIONS. Thank God my Mom was checking my meds or I would have taken them. All in all....stay away

    Lydia B.

    1.0 rating

    I am so mad today this all happen: my mom was transferred on Thursday night less than 6 days ago, while my mom was at dialysis she check her out we got no calls from anyone at the hospital informing of this info. And  spoke with Reva Myers who said they don't have to call anyone I was outraged, my mom was left in front the the dialysis center on her hospital bed with no clothes as they did not give a shit what happen the there patients health or wellbeing, please don't send your love ones to this place if I could give it's place any star I Would gove it (-100) ***STAY AWAY*** I am calling the Heath department on the place today

    James L.

    1.0 rating

    horrible, absolutely dispicable.  they will be shut down. they are disorganized, no management, they do not care about human life. they are negligent and total disregard to human life.  they are uneducated, liars, incompetant and have no rns. the admistrator is there to collect a check and the personnel are not trained, uneducated and not capable to take care of patients.  do not even take your worse enemy here. it is horrible and when i am done with them they will be closed.  noone deserves the abuse torture and the doctors are idiots. they need to be taken to the board and their license stripped that will be done.  noone there needs to be in this business they should be in prison for elder abuse.

    Steve Prow

    1.0 rating

    Best tip to avoid stress is to avoid this place. My wife was sent here after being hospitalized for heart problems. This morning I picked her up to get our second Covid vaccine and when we returned they just handed me bags of her belongings and would not allow her back in because it had taken her too long. She's now back in the emergency room with chest pains. Thanks a lot, Spanish Hills.

    Stacie M.

    1.0 rating

    My mom was taken to this hell hole place Thursday  night around 8pm on 12-17-20 , I did not get a call letting me know anything about the place she was going to, never received a phone call nothing! I would call every morning,noon and night checking to see how she was doing after having the phone ring for 20 to 30 min and as always the answer was she's not eating a lot not drinking alot and  and low blood pressure; 3 different  times ask if I could do a  video call with her told you need to set up an appointment in the day time, can I come see her through her window, you need to set up and appointment, can I come feed her cause she is not eating and need assistance, I will ask and someone will call you well guess what no one call ever called about anything! Then I received 3 phone calls telling me that she is doing great she is responding BP is much better, she ate a little drank a little last call was at noon I went by 2 1/2 hrs later and while I was there dropping of so clothes for her I hear code blue *** code blue ***  room number and that was for my mom! After being their 3 1/2 days she mysterious passed away!! Please I beg you please get your love ones out of that hell hole! If it's the last thing I do I will find out what happen and they will pay! I would even give it 1 star cause there is no telling what really happened to her, may she rest in heaven.

    Melissa O.

    1.0 rating

    I would not recommend this facility even to my worst enemy; my grandma has been there over a week she is 84 years old and just got out of the hospital for flu and a surgery that required a blood transfusion. You would think the staff would know how to care for a human, Ive had to call the police- my grandma asked at 2pm to be flipped over to her side- no one came until 11pm once they did the one of the staff member yanked her arm hard. Not to mention she is as in the same pull up for 6 hours they hadn't changed her. I dropped off my grandma checks for her to sign for her bills 6 days went by they never gave them to her I called 4 times asking them to and I was always told that I would get a call back. That never happen. I went there today to demand that she gets released we found a new facility for her and they told me they will have a staff meeting about it in the morning. My grandma has called me up several times begging for help-- this place needs to be shut down. It's inhuman how they are treating her.

    Daniel F.

    1.0 rating

    I live in the community next-door to this place and it seems very sketchy from the experience i had today. we noticed an elderly woman in a wheelchair riding around in my community for at least an hour maybe two but i figured she lived here and was just getting in some excersize or fresh air, she waved at me and my daughter when we were playing, so she seemed okay just alone, but when i went to leave my neighborhood, I saw that the elderly woman had fallen out of the wheelchair into the street in front of the gate at the entrance of the community. I jumped out of my car and helped with another stranger in my community get her into the wheelchair while we called the ambulance. another neighbor called this place, who claimed her and asked her to just bring her back to them. the person on the phone with 911 said they said not to, because the ambulance had to come and make sure she didn't get hurt. The girl was out of it and didn't really know too much besides her name and I was conversing with her about the weather and to try to see if she could tell me what happened, but she had nothing to say besides she was walking, she fell, and her knee hurt. i got her a water bottle because she had been riding around for hours with nothing to drink, so she was very thirsty. when we imformed Spanish hills that the ambulance said not to bring her and that they were going to check her out and then take her, 4 nurses from there walked over to my neighborhood to speak with the ambulance. they lied and said she had only been missing for an hour at that point, (she had been riding around my neighborhood for 3 hours at this point) and they also stated that they walked the other way, way down the street looking for her but didnt come looking this way.  am I the only one that's concerned that they did not try to contact the police or anybody when this lady was missing for hours, just looked for her for a bit and then when someone called and told them they found her they just wanted her back, without getting checked up or anything? and then lying to the ambulance to not seem like it was so bad? what a joke. her name was cindy. and she was a very nice sweet woman. if this is how people get treated there if they come up missing, thats horrible and i would not recommend this place at all.

    Pancho S.

    5.0 rating

    Love this place nursing staff is great ive been here for 6 months the last place i went to was horrible but spanish is a very good environment. I would recommend this place to everyone if you need rehab or skilled nursing needs. Admissions team ( Jennifer and Aijha ) is especially helpful with anything i need. Also the Director of Nursing ( Suzanne ) is so helpful and listens to the patients needs. So happy i choose to come here. Also thanks to Becky unit clerk, mike administrator, and Angel asisstant director of nursing for making my stay here a good one.

    Hank M.

    1.0 rating

    My grandmother was here for 2 years. It was always about money with management. My grandmother is 95 and was sent to centennial hospital with bed sores, pneumonia, hardly breathing. Suffice to say, my grandmother is dying at UMC right now because of their lack of care.

    Tawny C.

    1.0 rating

    COVERING up an injury! S-H-A-M-E on this company! My mother has full onset Alzheimer's and she's in the last stages... My father & my sisters have been caring for her for 8 years. My mother just got setup on hospice a month ago...but she has no idea what's going on.My mother is allowed to stay in a facility for respite care for up to 5 days every once in awhile. We were referred this place for my mom to stay. They sent her home after 5 days in a wheelchair with a bandage around her foot and said it was a blister!?!? What the actual f@&k!? No way! She was hurt and injured with no explanation. We are going to seek legal action for the neglect. My mother had no sores or scratches on her prior to going to this facility. She's never been to a nursing home before. Do not let your Alzheimer's parent stay here! The nice reviews are from people who are of sound mind... my mother is not.

    Pedro Z.

    1.0 rating

    This is THE worst place to leave any family member. My mom transferred here from Sunrise Hospital so she can complete here breathing therapy. As soon as she got here her mood and health dropped drastically! The nurses here do not care nor try to help the patients here... at least my mom. They don't know the medication that they're giving my mom. My mom needs to walk around since she's laying down all day and the only way my mom is allowed to walk around is only by being assisted by a nurse that is NEVER available. I'm mean this from the bottom of my heart, DO NOT leave your loved ones here, EVER! I hope this post helps someone.

    Eric W.

    4.0 rating

    I have been in Spanish Hills for 15 consecutive weeks and for the most part, the stay has been as pleasant as possible. The Nursing staff is very attentive and on time with medications. The few issues I've had were addressed and handled quickly and to my satisfaction. Unfortunately, places like this are a landing spot from hospitals for people with issues not 100% health related, thus the drug addict claiming his pain is a 10 while walking around effortlessly to someone with a mental disorder who got violent with staff. The conditions the LPNs and CNAs work under is stressful under normal circumstances and these make it worse.I would have trusted this place with my Mother, enough said.

    Michele J.

    1.0 rating

    There is nothing "well" about this facility with the exception of Henrietta (LPN) and Brian (an aide). Otherwise, the quality of care delivered was sub-standard on all fronts. I should have heeded the other reviews and not had my husband transferred there upon his hospital discharge. If you care about your loved one (and frankly any human being), do NOT place them at Spanish Hills Wellness Suites.

    Howard S.

    1.0 rating

    This is by far the worst rehabilitation facility in the entire state of Nevada. Although the  building looks nice from the outside that's were it stops  once you get beyond the walls  you will experience rude inconsiderate untrained unprofessional staff members that could care less about your well being. I urge anybody who thinking about this place to check the state's website for the numerous complaints against this facility that's only been open a short time. I found this place to be threatening understaffed. The state should close this place down. it is a deprimit to the community. There are far better  Skilled nursing Facilities in Las Vegas then this joke that calls itself a skilled nursing facility the only skill they possess is sucking money from your insurance company what a joke sad that our community has allowed this place to exist shame on the state for not shutting them down.  also be aware of the doctors that are connected with this facility they must have  received there medical degrees from a Box of cracker jacks . #  Close it down. We don't need dangerous places like this are community

    Angela M.

    1.0 rating

    I was transferred to Spanish Hills from Spring Valley Hospital after surgery to repair a broken leg and wrist. I arrived soaked in sweat from being left on a gurney in the back of a transport van that didn't have sufficient a/c. I was roughly plopped onto a bed. I asked for cold water, help in cleaning the sweat off me and a clean gown. The male CNA walked into the bathroom and returned with a wet bath towel, suddenly ripped off my gown leaving me completely naked and roughly wiped me down and handed me a fresh gown and left. Around midnight a man came in telling me he was my nurse. I asked about pain medication because I was less than 24 hours post op and hadn't had any meds for about 8 hours. I was told it would take a couple hours for them to get my meds from their pharmacy. I received it at 2:00 a.m. I take blood pressure, thyroid and heart meds. I never got the correct doseage of thyroid meds. I take 137 mcg. and was being given 50 mcg. It took a couple of years working with my endocrinologist, some trial and error and a lot of lab tests to find the correct doseage. They didn't seem to care.My room shared the wall on the back of the nurses station so every few minutes throughout the night someone slammed a heavy door which I later found out was a medication room. The head of my bed was against this wall. There was no effort to keep the nurses station or the hallway quiet at night. Quite the opposite. The noise level skyrocketed at night. I could hear every word said at the nurses station, a nurses 2 hour long personal cell phone conversation on speakerphone, alarms and call buttons going on for hours on end, the patient in the next room yelling for help all night and the female dementia patient down the hall who had night terrors screaming like they do in horror films. Add to that a big screen t.v. in the nearby lounge area on very loud while the nurses and a male patient laughed, clapped, howled at late night t.v. comedians every night. The one time I politely asked for them to be a little quieter so I could sleep I was greeted with a frown and offered a sleeping pill. Then 2 people stood in my doorway having a lengthy conversation about their shoes at 2:00 a.m.My room and bathroom was cleaned once when I first arrived then not again for 17 days. The garbage was rarely emptied. I would bag it up and place it at the doorway hoping they would remove it. They just stepped around or over it. After several days my friend brought 3 containers of Clorox wipes and we cleaned the entire room and bathroom. We even did the floor. The wipes were black with filth. I cleaned the surfaces that I could reach from my bed or wheelchair every day because I was afraid of contracting some kind of an infection. My room was not cleaned again by staff until day 18 and 19. It was done at 5:00 a.m. preventing me from sleeping yet again. The person used a very strong disinfectant to mop the floor, which was good, but the fumes were so strong that the next time a nurse walked in she started coughing and said we needed to air out my room.A wound care nurse came on the 2nd day I was there and checked my incisions and told me the nursing staff would be cleaning and redressing my wounds each day.  I would ask about it every day and was told it would be done "later." It was cleaned a total of 3 times in 19 days.I asked each day for nine days straight for someone to help me bathe. I was usually told one of two things: "I'll be right back." or "I will help you later." Then I would never see that person again and then the new shift would arrive. On day 10, using my wheelchair, I finally dragged the potty chair from my bedside to the shower so I could use the frame and seat. I undressed, transferred myself from my wheelchair to the potty chair seat and frame and started showering. People came from everywhere yelling, "You can't take a shower!"  and "Why didn't you ask for help!?" I finally snapped. I screamed at them to get out and told them off. From that point on I got up every morning and took my own shower. I told them to bring me several towels and fresh gowns. There were no washcloths for some reason so my friend brought some for me to use. The bathroom was not totally wheelchair friendly. There was an angular wooden decoration under the sink that prevented me from approaching the sink straight on and the sink was mounted on the wall too high for wheelchair users and someone with a broken leg and arm wearing stabilizers.The food wasn't healthy, nutritious or even appetizing. One evening I opened the lid to my dinner and saw a square breaded fish patty, 4 or 5 baby carrots and about 2 tbs. of some kind of yellow rice. My friend brought me fruit, peanut butter, bottled water and crackers. That's mostly what I ate for the duration of my stay.In my opinion this place is an unclean and unhealthy environment for anyone who is postop. Your home would be much cleaner and safer.

    Tamara P.

    1.0 rating

    My sister was in this facility for a week. We will never get that week back. The reviews are all right in regards to the place looking beautiful, the nurses not communicating with other shifts. Patients not getting properly medicated. The hospitals here have to find a opening and it is not easy finding a rehabilitation hospital in Las Vegas with a three star or above. All the rehabs are pretty much the same, understaffed, under paid professionals. Patients who leave the hospital are in dire need of aftercare, that's why they go to these hospitals, so it is unacceptable to simply lay there and be forgotten. The last day my sister was in this facility the doctor finally came in only to tell the nurse to call 911. Needless to say my sister passed less than two days later. If your loved one is any facility make sure you have someone check on them daily and if you don't get answers get ahold of case management and have the patient transferred.

    Sandy P.

    1.0 rating

    I cannot in good conscious give this facility a GOOD rating.  My experience with this facility began in early evening of December 31,2017.  On December 26, I had major back surgery at UMC.  Staff at UMC stated that I was doing well and I chose to go home.  My insurance company stated that they wanted me to go to a rehab facility for a few days before returning home.My opinion of Spanish Hills Rehab is very negative.  I was taken to my room and was told that I could not have any of my medications, which included pain pills, until the facility doctor came within 24 hrs. of my admission.  I had severe abdominal pains which I thought might be a bladder infection from being catheterized during surgery.  I had a fever and understood their rule of waiting to be seen by the doctor, before medication could be given to me.  Therefore I asked to be given 2 Tylenol tablets.  I was yelled at by the night nurse, and told once again I could not have anything until  seeing their on call doctor the next day.   I was shocked to be treated this way and felt that she had no compassion or empathy for someone in her care, when performing nursing duties, This happened at 2:30 AM.  Although I tried to push the call button many time in the next five hours no one came into my room until around 6:30 AM.  The abdominal pain had lessened but I still had a fever, severe pain in my back at incision site.  Due to having a fever my entire bed, sheets and hospital gown were soaked.I called my husband in tears the morning of January 1, 2018, and although he expected to be there by noon he left a lot earlier to be with me.  We complained to numerous people on staff including nurse on duty that morning, the doctor who finally came to see me that day and a few therapists.I have previously dealt with rehab facilities for my mother and mother-in-law, but never experienced this process for myself.  I have to state that between the negative attitude, yelling, rolling of eyes when I asked for help, and muttering under their breath, I was made to feel inconsequential and demeaned.In conclusion I must state that if asked for my opinion of this facility my recommendation would be, DO NOT GO TO THIS REHAB FACILITY OR ALLOW ANYONE YOU LOVE OR CARE FOR STAY HERE!

    veronica carmona

    1.0 rating

    This place is horrible!!! Avoid at all cost 😡 my mother in law has been in there for 3 days now and hasn’t gotten the care or therapy that is needed, any time she pushes the nurses button there is no response. It took her calling my husband to call the facility and request that she need assistance. She has been laying in bed this whole time and hasn’t had any assistance to get up and move around not to mention, according to her the food is HORRIBLE! Due to “covid” we can not go in and see her because she is under quarantine, although she is sharing a room with someone else.

    Jill Jacks

    1.0 rating

    I worked here as a nurse in management a little while back & the center is really nice & it wouldn’t have been a bad place to work if it wasn’t for the frequent inappropriate harassment from one of the male corporate level people that was always coming by. When I mentioned it to my director, I was told to save my breath because he is a “best buddy” of the company president. I chose to quit before my husband came to the place & made a scene after hearing me discussing the problem with a coworker.

    Sol Mendoza

    1.0 rating

    Este lugar es el más horrible al que ha ido mi esposo sufrio dos derrames cerebrales y fue ahi para recuperacion. Sin hablar y sin moverse. Nunca lo rasuraron. Su herida en su parte trasera crecio enorme..una infecion de riñon con sangre no fue tratada ..por un mes no me.dejaron verlo . Cuando llamaba las enfermeras tenian un trato grosero la unica que fue amable fue una mujer llamada joana. Y enrique. Anoche 5 de agosto lo sacaron a un hospital ahora el esta entre la vida y la muerte gracias a este horrible lugar entie do porque existe lugares asi donde solo el dinero les importa ..yo los invito a que denuncien este tipo de lugares y creo que no solo fui yo ..por fabor esta es la antesala de la muerte y.NUNCA NUNCA SE PAREN AQUI y no voy a parar por esto .

    Lois Billo

    5.0 rating

    The rep were extremely helpful and patient with a 98 yr lady. I really think your customer service is a model for all companies

    CT Katt

    1.0 rating

    This place doesn't deserve 1 ⭐ I couldn't be more upset I got as a rehabilitation patient on a Fri from 7 pm to today 7:59 pm I haven't received any of my medications waiting on the Dr . So I've been sitting here in severe pain , I even called My PHARMACY to deliver medications and print out all of the. I'm in the bed same shape still haven't seen my Dr and No never followed up . I asked for management Nothing. looks nice but cold as hell I also explained my ears are draining so the Cold in bad all around..... Nevada Health Care is Horrible .

    M Turner

    1.0 rating

    This facilities staff does NOT answer calls. Phone has rung 300 times and no hears it. The doctor does NOT return calls. They do not groom your loved one. When you tell these so called medical personnel, they are so surprised they are NOT doing their job! Need to go out of business!!

    Lorri Valenzuela

    1.0 rating

    First day here mom wants to leave. No one has you. Waiting over 3 hours to talk to someone about moms care.

    loscipespera Concepcion

    1.0 rating

    Leia Martin

    1.0 rating

    Tried to contact the administrator a few times over concerns. I am a member of the healthcare field and I have left a few messages and my calls have not been returned by the administrator! My mom has a big wound and needs certain care for that wound that has not been given!

    Wai Chuen Li

    5.0 rating

    Thank you very much for all the nurses, case manager and social workers whom take care my Mom in Spanish Hill Wellness and Caring Professional Hospic service. I am very appeciated.My mom had been there for one and a half month until she passed away. When my Mom need hospital care, My Mom's doctor contact me and discuss the situations. then they just send her to the hospital acoss the street right away. When my Mom's health getting worse, her doctor talking to me about hospic service. They introduce Caring Professional Hospic for my Mom. Both Spanish Hill Wellness and Caring Professional Hospic employees are very professional and polite. The case manager in Spanish Hill explain to me what is a hospic care and the cost of it. They help me to make a good decision.Thanks again and wish everyone Healthy.

    Crystal Standard

    1.0 rating

    I had my Love one sent there for a rehab for a head injury. We weren’t able to make sure that he was oof to a great start due to COVID-19, however my uncle wasn’t there a full 48 hours before he was sent back to the hospital. Their reason was because he was looking for an exit and couldn’t be redirected. I called them and they wouldn’t give me any information and I’m the one in charge of all of his care! They were rude! His nurse wouldn’t even get on the phone! They had no reason at all to send him out! They did it because they didn’t want to watch him because he wanders! Sent him to the hospital for psychological evaluation! This was the worse experience ever!


    1.0 rating

    My sister was taken there from hospital. Arrived at 6 30. At 9 one even welcome her...she sat on couch and fell asleep. They continued to walk pass her and didn't even acknowledge her presence. All residents is horrible. Very unprofessional.

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-12 2023-02-15 E Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2023-01-12 2023-02-15 E Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2023-01-12 2023-02-15 E Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2023-01-12 2023-02-15 E Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2023-01-12 2023-01-30 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-01-12 2023-01-30 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-01-12 2023-02-15 E Smoke Deficiencies Construct fire resistant interior walls.
    2023-01-12 2023-01-30 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-12 2023-01-25 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-01-12 2023-02-15 D Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2023-01-12 2023-02-15 E Miscellaneous Deficiencies Meet Health Care Facilities Code mechanical requirements.
    2023-01-12 2023-02-15 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-12 2023-02-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2020-01-17 2020-02-14 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2020-01-17 2020-02-14 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2020-01-17 2020-02-14 C Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2020-01-17 2020-02-14 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-01-17 2020-02-14 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2020-01-17 2020-02-14 E Smoke Deficiencies Provide properly protected cooking facilities.
    2020-01-17 2020-02-14 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2020-01-17 2020-02-14 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-01-17 2020-02-10 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-01-17 2020-02-14 E Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2020-01-17 2020-02-14 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2020-01-17 2020-02-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-17 2020-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-01-17 2020-02-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-01-30 2019-03-08 F Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-01-30 2019-03-08 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-01-30 2019-03-08 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-01-30 2019-03-08 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-01-30 2019-03-08 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-01-30 2019-03-08 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-01-30 2019-03-08 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-01-30 2019-03-08 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-01-30 2019-03-08 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-01-30 2019-03-08 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2019-01-30 2019-03-08 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-01-30 2019-03-08 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-01-30 2019-03-08 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

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