Desert View Senior Living

Barb Willis Maletsky

2018-12-18

My daughter and I took a tour last week of this senior facility. As soon as we walked in, our first impression was how nice it looked. It is a beautiful facility, nice apartment offers, and a good price. I highly recommend it.

Penny T.

2021-02-26

It is hard to write a review in the wake of 2020 but I think the best way to write this review is to do so in the form of a Thank You. Thank you Charlie Wolff. From the first conversation that helped us to actually plan out Dad's transition to his new home and your hopeful support as we worked toward bringing mom to join him. We couldn't have prayed for a more supportive person to guide us through this process as well as the many layers to obtaining VA benefits. I don't know what we would have done without you. Thank you to the nursing and support staff, he would fuss about people checking on him so much but we were able to rest easy knowing that he was receiving the care that WE needed him to receive. He was very proud to be in a facility that honored his service and what it meant to be an "old soldier". Picking him up each week for his appointments was much more settling in his new environment. You all did an fantastic job of caring for our dad when he needed it most and I would say of anyone looking to find quality care in a well organized, professional community, consider Desert View Senior Living ... and if you have questions, ASK them. Don't guess and don't take someone's word for it who just didn't want to pay the bill. The quality of life for someone you love is worth the budgeting. I am glad we have these final memories of him, enjoying a few less burdens of care and enjoying what he could. Thank You.

Holly P.

2020-03-25

Don't entrust your loved ones to this Memory Care unit. I brought my father here from Florida, and had to make a decision on which facility to use in Las Vegas very quickly. After seeing 4-5 places, I made the mistake of choosing Desert View.Within less than a month of arriving, he fell twice in less than 8 hours. Having Alzheimer's, he usually forgot to use his walker. In the middle of the night, he fell while using the bathroom without his walker, hitting the back of  his head on the sink or tile (he didn't recall falling). He was taken to the hospital by ambulance, where they stapled the laceration, and did 2 scans, 6 hours apart, to check for a brain bleed. After both were negative, they took him back to Desert View. No more than 15 minutes after he was taken back to his room, he went to the bathroom again, no walker, and fell a second time, this time hitting his forehead. Why wasn't anyone assigned to watch a 93 year old man, with Alzheimer's, who had already fallen once? At least until he got settled, and assist him to the bathroom? By the way, they told me that "residents have the right not to use their walkers." Sure, I know. But shouldn't you watch them a little more carefully? Another trip in an ambulance, another scan (no staples or stitches needed).After the first fall, I was with him in the ER; he was his normal, forgetful self. After he returned from his second ER visit, he was altered. Our whole family was at Desert View; he was agitated, combative, and his speech was garbled. Nonetheless, the Desert View staff insi insisted on giving him his morning meds. He fought them, so (in front of us all) they shoved them in his mouth, then held the cup to his lips and made him drink. It took several times before he swallowed everything.This was a "Med Tech" using her [questionable] judgement. Desert View doesn't use LPNs to distribute meds. Perhaps someone with professional nursing judgement might have realized that forcing a patient to swallow fluids against their will can lead to aspiration (fluids in the lungs) which can lead to pneumonia. Did I mention that I'm an RN?Because of his altered state, I insisted on his being taken back to the hospital.Where he died two days later.Of aspiration pneumonia. Don't worry, though. Desert View made sure I paid the outstanding amount on his bill.

Angela K.

2018-11-29

My mom moved to Desert View from a facility in Georgia, where other family members lived. She is thriving in Desert View. She is so much happier now. She has friends and stays busy. Of course, the "girls" like to gossip and carry on about small things, but you can tell they are all pretty content. The staff is wonderful and helpful as well. Always friendly faces. I'm happy too, knowing that Mom is taken care of when I can't be with her.

Nicole Hill

2021-10-01

This place is WONDERFUL!!! The staff are super friendly and helpful, and the facility itself is beautiful! The rooms are spacious and very comfortable, not hospital-like at all. My grandfather finally had to be put in an assisted living facility and we were so nervous about how he would be treated and if he would be happy. But this place is great! If you have a loved one that needs to go into an assisted living facility you definitely need to check this place out!

Nancy Barry

2021-06-01

My mom has been a resident in memory care at Desert View Senior Living for the past 3 years. From the very beginning the staff has always shown great care for our mom and our family. We feel like they are our family. I want to give a great big thank you to all the medtechs and everyone at Desert View. There are just too many of your staff that I am grateful for to mention by name. I'm so glad we found you and hope this will encourage anyone looking for a safe, caring, and comfortable place for yourself or your loved one.

Justin Hofer

2021-03-01

This is a company with amazing core values and leadership.

Jordan Baker

2021-03-01

I have had an amazing experience with Desert View. They have amazing staff and great facilities. I would recommend this place to any of my family members going forward.

Mike Trail

2021-01-01

I have experienced the work and living environment at Desert View for the last 90 days. I can honestly say both the staff and residents are in sync with all of the challenges regarding Covid-19. I'm very impressed with the tenacity and patience of all parties. Strongly recommend looking into this community for your Assisted Living and/or Memory Care needs.

Patrick Utley

2021-01-01

Our hospice business has cared for multiple patients at Desert View Senior Living, and have always been impressed with the care provided in their community. The building is clean and safe, and the caregivers and staff are attentive to their residents. I would not hesitate to recommend Desert View Senior Living to my own family. Thanks for all you do.

Charlie Wolff

2021-01-01

It truly is unfortunate that families that don't have an understanding of the regulations for assisted living or ex-employees intent on trying to influence the reputation of any community by posting a negative review are given a public platform that cannot be regulated. Responding with full disclosure would be inappropriate on a public basis.When choosing a community, look at all resources and reviews and get the big picture when making a decision. To help clarify regulations, Assisted Living is regulated by the State of Nevada and are not medical models. For example, they do not do x-rays, cannot diagnose a medical issue, and do not maintain medical files on a resident as those are private issues maintained by the resident and their physician. Assisted Living may facilitate a call to 911 for the resident who may appear to be needing medical assistance but they cannot perform a medical act or prevent a resident from seeking medical attention. It is the right of the individual or their designated Power of Attorney to make any decision pertaining to their health. Assisted Living provides standby-assist only, providing assistance with daily life skills and should not be confused with nursing facility's. In addition, a residents personal health care information is protected by law and we do not disclose information regarding care to any individuals to family member without their consent.

Nicole Dotson

2020-01-01

I work for this company and I thought I was blessed to be recommended but they are far from a blessing managment is always pressuring the caregivers to do better but they do not lead by example they are extremely money consuming they dont really care about the true care or nature of your families who resides there....They are always short of staff out of state regulation the poor people in memory care dont even have options to decent beverages for them they either get sink water with ice or water down juice while the aL side has options to all kind of drinks they never have supplies for the residents in regards to incontinence.... memory care is force to do childish boring activities In memory care they dont ever take them on rides or real adventures...In my 7 months there a total of almost 5 or 6 people quit with even some years with the company...They promise evaluation and raises it will never happen they do not appreciate there employees and they definitely do not appreciate your families whom live there it's all about the money so before you move your family members there consider some where else and they will try and justify why I even gave my opinion but believe me I was inside its facts!!!

Joan Hardesty

2020-01-01

I very disappointed with how they took care of my sister. She asked the nurses several times to check her temperature for she was feeling not well. They ignored her request for 3 days and was taken by ambulance on the fourth day for she had a high fever that almost killed her. Now she has an in infection in her body. She was undergoing chemotherapy and was going on her 4th session. Now she can't have it done because of the infection. I am very very upset. You folks will be hearing from my lawyer. You folks neglect a patients care. I demand her money back for she trusted that your place was a safe place to go and be taken care of. How dare ya folks to ignore the people there . Not only that but I was reported that the food there is low class frozen food and it was not given to the patients it was almost thrown at them on the table. Also going through her room when she wasn't in it. You folks need to contact me or else I see an attorney. Thanks for reading but no thanks on your caregiving. No ratings from me and people that reads this please look closely before sending any member of your family there. The price is way to much also for the care they give. So long.