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Crestfield Rehabilitation Center & Fenwood Manor

565 Vernon Street, Manchester, CT 06040

Assisted Living Nursing Home Respite Care Skilled Nursing
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(860) 643-5151

Estimated Pricing

Studio
Estimated $3,229

Price Comparison

  • Average City Price: $2,826
  • Average State Price: $3,542
  • Average National Price: $3,754


  • Crestfield Rehabilitation Center & Fenwood Manor Description

    Crestfield Rehabilitation Center & Fenwood Manor is a community that offers assisted living, nursing care, respite care and skilled nursing and is about 2.5 miles outside the town of Manchester, Connecticut. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.7 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Manchester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Manchester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Manchester


    Community Reviews

    5.6
    Crestfield Rehabilitation Center & Fenwood Manor
    Based on My Caring Plan's proprietary scoring, including 28 reviews across the web

    Ranking

  • Ranking in City: 4 out of 6 communities in Manchester
  • Ranking in State: 334 out of 369 communities in CT
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Crestfield Rehab:

    • Several reviews report negative experiences, including rough treatment of patients, poor food quality, unprofessional staff behavior, and inadequate care leading to discomfort and distress.
    • Some reviewers express dissatisfaction with the facility's management and environment, describing it as more of a nursing home with unpleasant smells and subpar patient care.
    • Issues with COVID-19 visitation policies and staff behavior during visits were highlighted as problematic, impacting the quality of communication and privacy for families and patients.
    • Conversely, a number of reviews praise the facility for its friendly and attentive staff, clean environment, and effective rehabilitation services. Positive experiences include good physical therapy, supportive care, and satisfactory communication with families.
    • Several personal stories of recovery and rehabilitation at Crestfield Rehab mention appreciative experiences with the physical and occupational therapists, as well as the overall supportive attitude of the nursing and administrative staff.
    • While some reviewers recommend Crestfield Rehab based on their positive experiences, others strongly advise against it due to concerns over patient care, facility conditions, and management practices.

    Note: The reviews present a mixed perspective on Crestfield Rehab, with experiences varying widely among patients and their families. Prospective clients are advised to consider both the positive and negative feedback.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Crestfield Rehabilitation Center & Fenwood Manor Videos


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    Health

    24-hour supervision

    Caregiver

    Home health care

    Individualized care

    Rehabilitation center

    Restorative care


    Room Amenities

    Comfortable lounges


    Dining

    Dining area

    Registered dietitian



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 155
    Total current residents: 70
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $9750


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-04 2023-02-17 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-01-04 2023-02-17 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-04 2023-02-17 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2020-03-10 2020-04-21 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-01-16 2019-04-25 E Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-01-16 2019-04-25 D Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-01-16 2019-04-25 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-01-16 2019-04-25 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-01-16 2019-04-25 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-10 2023-02-18 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-01-10 2023-02-18 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-01-10 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-01-10 2023-02-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-01-10 2023-02-18 D Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2023-01-10 2023-02-18 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-10 2023-02-18 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2023-01-10 2023-02-18 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-01-10 2023-02-18 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-09-23 2021-10-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-23 2021-10-21 D Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2020-03-12 2020-10-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-03-12 2020-10-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-03-12 2020-10-23 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2020-03-12 2020-10-23 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-03-12 2020-10-23 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-03-12 2020-10-23 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-01-22 2019-02-21 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-01-22 2019-02-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-01-22 2019-02-21 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-01-22 2019-02-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-01-22 2019-02-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-01-22 2019-02-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-01-22 2019-02-21 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-01-22 2019-02-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-01-22 2019-02-21 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2019-01-22 2019-02-21 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-12-04 $10,000
    2018-06-12 $7,150
    2020-03-12 $20,000
    2020-03-12 $20,971
    2021-09-23 $15,000
    2021-09-23 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Manchester which is 2.5 miles away and has a population of 30,577 (mid sized town).
    • The average income is $64,373, which is high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 31
      • Average Temperature: 54.3
      • Day Breakdown: The area gets 152 days of rain, 29 days of snow and 182 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The crime rate is 6.44 per 100 people which is high compared to other cities.
      • Violent Crime: 1.7 incidents per 100 people
      • Property Crime: 3.34 incidents per 100 people
      • Drug-Related Crime: 0.48 incidents per 100 people
    • The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Big Y
    1.3 miles away
    Stop & Shop
    1.8 miles away
    Walmart Supercenter
    2.4 miles away
    Highland Park Market
    2.5 miles away
    Aldi
    2.7 miles away

    Transportation

    Windsor
    8.6 miles away
    Hartford
    10.2 miles away
    Windsor Locks
    10.4 miles away

    Bus Stations

    Bus Stop B
    3.4 miles away
    Bus Stop A
    3.4 miles away
    Brown Building
    9.9 miles away
    Longley Building
    10.0 miles away
    Clean Energy
    10.0 miles away

    Banks

    Bank of America
    1.9 miles away
    ATM
    2.8 miles away
    KeyBank
    2.8 miles away
    Webster Bank
    2.9 miles away
    Finex Credit Union
    5.2 miles away

    Hospitals

    Manchester Memorial Hospital
    2.2 miles away
    Rockville General Hospital
    4.7 miles away
    Hartford Hospital
    10.1 miles away
    Saint Francis Hospital and Medical Center - Mount Sinai Campus
    10.3 miles away
    Connecticut Children's Medical Center
    10.4 miles away

    Pharmacies

    CVS
    3.0 miles away
    CVS Pharmacy
    8.6 miles away
    Kure Rx
    10.7 miles away
    Health Care Pharmacy
    10.9 miles away
    Walgreens
    11.0 miles away

    Dentists

    ManchesterbFamily Dental
    2.8 miles away
    Great Expressions
    3.3 miles away
    Bolton Lake Dental
    3.3 miles away
    Rubin Family Dentistry & Associates
    3.6 miles away
    Dr. Dental
    4.9 miles away

    Parks

    Manchester Open Space
    0.3 miles away
    Kennedy Road Soccer Complex
    0.3 miles away
    Manchester Open SPace
    0.4 miles away
    Bishop Drive Parklet
    0.4 miles away
    Scott Drive Parklet
    0.4 miles away

    Places of Worship

    Chapel on the Green
    11.9 miles away
    First Church of Christ, Congregational
    21.1 miles away

    Shopping

    Buckland Hills Mall
    2.7 miles away
    Charter Oak Mall
    6.3 miles away
    Enfield Square
    14.0 miles away
    Westfarms
    15.0 miles away
    East Brook Mall
    15.6 miles away

    Culture

    Little Theatre of Manchester at Cheney Hall
    3.3 miles away
    Manchester Community College Band Shell
    4.6 miles away
    Arts Center of Tolland
    7.8 miles away
    Xfinity Theatre
    9.3 miles away
    Mortensen Riverfront Plaza Performance Tent
    9.5 miles away

    Restaurants

    Elmo's Dockside
    1.2 miles away
    Shady Glen
    1.2 miles away
    Tomato Joe's
    1.3 miles away
    Kumar's South Indian Restaurant
    1.4 miles away
    Denny's
    1.6 miles away

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    Google map of Crestfield Rehabilitation Center & Fenwood Manor

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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