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Westside Care Center

349 Bidwell Street, Manchester, CT 06040

Based on 14 reviews


Services and Housing Options

Memory Care, Nursing Home, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $5,246
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(860) 647-9191

Find a Senior Community that Best Fits Your Needs

Westside Care Center Description

Welcome to Westside Care Center! We are so glad to have you here with us. Our caregivers are dedicated to making a positive impact in the lives of those we serve. We want to help anyone that comes through our doors. We understand that it can be difficult to place a loved one in an advanced care setting and our goal is to use our knowledge and personal touch to support you however we can. At Westside, compassion is woven into the fabric of our culture and permeates every level of the organization. I am an Administrator who is always willing to help others in whatever way possible.

Memory Care
The Westside Care Center is a top-notch memory care center located in the Greater Hartford area. Our dementia care team at GHMCC is here to guide and support you and your family members through this transition. We're with you every step of the way. When residents are admitted to our program, we assess their specific needs and identify lifestyle patterns that need to be addressed. We then create an individual care plan for each resident.

Rehabilitation
At Westside Care Center, we provide Physical, Occupational, Speech, and Language Therapies seven days a week. The Rehabilitation Department at our facility is equipped with the latest tools and technologies to help residents regain their independence and improve their quality of life. We offer a variety of therapy services that are designed to meet each individual's needs, so they can return to living their best life possible.

Skilled Nursing
Westside Care Center is a skilled nursing facility that provides care in a variety of sub-acute specialties.

Dining
Westside's rotating meal system provides residents with a variety of menu options on a daily basis. If you have a passion for food and want to help shape our menu, then the monthly Menu Committee is perfect for you! All residents are encouraged to participate and share their ideas on what new dishes or items they would like to see. Dietitian-led counseling can help you achieve your nutritional and lifestyle goals. We offer a Fine Dining experience to our residents each month, in addition.

Price Comparison

  • Estimated Facility Price: $5,246
  • Average City Price: $5,938
  • Average State Price: $5,938
  • Average National Price: $5,492
  • Ranking

  • Ranking in City: 3 out of 5 communities in Manchester
  • Ranking in State: 268 out of 296 communities in CT
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    Services
    Westside Care Center offers a variety of services to its clients. The Greater Hartford Memory Care Center provides personalized dementia care in a safe and comfortable environment. Skilled nursing and sub-acute specialty programs are available as well as Touchpoints Therapy - Rehabilitation Services, Food Service and Dietary Program, Social Services and Discharge Planning, and Therapeutic Recreation Programs. The center's staff is committed to providing the highest quality of care to each individual.

    Memory Care Services and Amenities
    At Westside Care Center, residents in need of memory care can benefit from a full-time Program Director and specially-trained supportive staff, as well as comprehensive therapeutic activities. Psychiatric coverage is available, and the facility provides a comfortable, quiet, safe, and secure environment. An enclosed outdoor area is also provided for relaxation and fresh air.

    Rehabilitation Services and Amenities
    Westside Care Center offers a variety of rehabilitation services and amenities for its patients. Ambulation training is offered to help improve the patient's walking ability. Cognitive retraining helps improve memory, reasoning, and problem solving skills. Activities of daily living are also available to help with independence and self-care. Endurance training can help increase physical stamina and energy. Cardio/pulmonary rehabilitation helps improve breathing ability and circulation. All these services are available to help patients regain their independence and quality of life.

    Skilled Nursing Services and Amenities
    Westside Care Center offers a range of skilled nursing services and amenities to meet various healthcare needs. Their specialized care includes orthopedic/musculoskeletal rehabilitation, post surgical recovery, stroke and neurology rehabilitation, cardiac recovery, skin and wound management, dialysis/renal care and management, pulmonary care, diabetes management and teaching, dietary/nutritional IV therapy (PICC & Central Lines), wound management respite services CAPD/renal care hospice pain management. Westside Care Center is dedicated to providing the best quality of care for their patients.

    Health

    social services and discharge planning

    medications

    dietitian

    caregiver

    therapeutic activities

    skilled nursing care

    outpatient therapy

    diabetes management

    nursing staff

    personalized care

    pulmonary rehabilitation

    cardiac recovery

    therapists

    therapy services

    surgical recovery

    dietary services

    transitional care

    physician

    pain management

    respite services

    outpatient rehabilitation

    respite care services

    dementia care

    iv therapy

    medical director

    medical center

    long term care

    physical therapy

    wound management

    care planning

    counseling

    ileostomy care

    rehabilitation services

    physical and occupational therapy

    physical, occupational and speech therapy

    social worker

    Activities

    therapeutic recreation

    bingo

    dancing

    crafts

    reading

    activities of daily living

    music

    Dining

    fine dining

    dining experience

    menu committee

    Services

    ambulation

    specialty services

    Amenities

    adaptive equipment

    outdoor area

    safe and secure environment

    library

    kitchen

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    Information from Centers for Medicare & Medicaid Services

    This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 03/01/76 and is run by a for profit organization. It is a very large-sized nursing community with 162 nursing beds. Currently, there are 121 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

    Alerts from Centers for Medicare & Medicaid Services

    This facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $197,149.00. The facility has also had 3 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 3 facility incidents reported in the last 3 years that resulted in a citation.

    Overall Ratings

    The Westside Care Center, a nursing home, unfortunately has a rather poor overall standing with only a 1-star rating, which is the lowest possible. This rank places it in the bottom 20% of all facilities, a rating that is lower than the state average. Additionally, the nursing home's health inspection rating is also dismal, with only a 1-star rating. This places it among the bottom 10% of facilities in terms of health inspection, a score that falls below the state average. However, it's worth noting that the Westside Care Center has an above average 4-star quality rating, which is the second highest achievable. This high mark places it in the top half of facilities for quality rating, a level that is marginally higher than the state average.


    Staff Ratings

    Westside Care Center, a local nursing home, holds a less than satisfactory 2-star staff rating, placing it amongst the lower ranked facilities. In the area of nursing aid staffing hours, it falls within the bottom 40% of facilities, only providing 1.93 hours per resident per day, unfortunately falling below the state's standard of 2.14 hours. However, it fares better in the domain of LPN staffing hours, reaching above the state’s average at 0.88 hours per resident per day, against the state's 0.82, positioning it in the top half of similar care centers. Despite this, the care center lags in the areas of RN staffing and licensed staffing hours per resident per day, falling into the bottom 20% of facilities for both areas, providing only 0.31 RN staffing hours (below the state's 0.72) and 1.19 licensed staffing hours (below the state's 1.55) respectively. Lastly, their physical therapist staffing hours per resident per day are 0.04, which is also lower than the state's average of 0.09, placing the Westside Care Center in the bottom 40% for that category.


    Covid Data

    At the Westside Care Center, a nursing home, the vaccination rate prompts concern as it substantially lags behind the state average. In fact, it performs in the bottom 20% of facilities with a resident vaccination rate of just 40.7%, significantly lower than the state average of 68.5%. Furthermore, this facility is also underperforming in terms of staff vaccination rates, being ranked in the bottom 40% of nursing homes. The staff vaccination rate stands at a paltry 10.3%, as opposed to the state average of 24.1%. This low rate signifies that both residents and staff are under-vaccinated compared to other facilities, leaving them at potentially higher risk of disease transmission.


    Quality Measures

    The Westside Care Center has been recognized with a 4-star quality measure rating, placing it among the top tier nursing homes. It's noteworthy, however, that the Center falls into the bottom 40% with regards to residents experiencing one or more major injury-causing falls, with a rate of 4.13% which is slightly higher than the state average of 3.44%. On a positive note, the Center performs exceptionally in managing weight loss among residents, boasting a slim 3.54% of residents losing too much weight which places it in the top 30% and is well below the state average of 7.02%. Similarly, it falls within the top 30% for its lower-than-average antipsychotic medication administration, with a rate of 8.31% as opposed to the state's 16.09%. While their 96.91% flu vaccine administration rate is higher than the state's 92.71%, it still places them in the lower half when compared to other facilities. They also fall into the bottom 40% when considering the proportion of residents whose need for assistance with daily activities has grown to 17.27%, which slightly surpasses the state's rate of 16.95%.

    Healthcare Nearby

    Hospitals

    Manchester Memorial Hospital
    1.7 miles away
    Hartford Hospital
    6.8 miles away
    Connecticut Children's Medical Center
    7.0 miles away
    Saint Francis Hospital and Medical Center
    7.9 miles away
    Saint Francis Hospital and Medical Center - Mount Sinai Campus
    8.0 miles away

    Pharmacies

    CVS
    1.3 miles away
    CVS Pharmacy
    4.6 miles away
    Health Care Pharmacy
    7.3 miles away
    Kure Rx
    7.9 miles away
    Walgreens
    9.8 miles away

    Dentists

    Dr. Dental
    1.4 miles away
    ManchesterbFamily Dental
    1.4 miles away
    Great Expressions
    2.6 miles away
    Addison Village Dental
    3.3 miles away
    DiStefano Family Dentistry
    4.3 miles away

    Essentials Nearby

    Transportation

    Hartford
    7.1 miles away
    Train
    Windsor
    8.1 miles away
    Train
    Windsor Locks
    11.4 miles away
    Train

    Bus Stations

    Bus Stop B
    3.1 miles away
    Bus Stop A
    3.2 miles away
    Day Hill and Baker Hollow
    11.1 miles away

    Supermarkets

    Grocery Outlet
    1.3 miles away
    ShopRite
    1.3 miles away
    Stop & Shop
    1.4 miles away
    Coventry Farms
    1.5 miles away
    BJ's Wholesale Club
    2.4 miles away

    Banks

    Webster Bank
    1.4 miles away
    KeyBank
    1.4 miles away
    Bank of America
    1.4 miles away
    ATM
    1.5 miles away
    Santander
    3.1 miles away

    Things to do in the Area

    Places of Worship

    Chapel on the Green
    13.1 miles away

    Parks

    Manchester
    0.4 miles away
    Baldwin Park
    0.7 miles away

    Shopping

    Charter Oak Mall
    3.0 miles away
    Buckland Hills Mall
    3.1 miles away
    Westfarms
    11.5 miles away
    Enfield Square
    16.3 miles away
    East Brook Mall
    17.8 miles away

    Culture

    Manchester Community College Band Shell
    0.7 miles away
    Little Theatre of Manchester at Cheney Hall
    0.9 miles away
    Mortensen Riverfront Plaza Performance Tent
    6.3 miles away
    Xfinity Theatre
    6.5 miles away
    Charter Oak Cultural Center
    6.7 miles away

    Restaurants

    cosmic omelette
    0.4 miles away
    Hartford Road Cafe
    0.5 miles away
    CW Chops & Catch
    0.6 miles away
    Hartford Road Pizza
    0.7 miles away
    Husky Pizza
    0.9 miles away

    Weather

  • High Temperature: 79°F
  • Low Temperature: 31°F
  • Average Temperature: 54.3°F
  • Day Breakdown: 152 days of rain, 29 days of snow and 182 days of sun
  • Precipitation: 2.4 inches a year
  • Google map of Westside Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.

    Reviews

    General Staff Rating
    Based on 5 total reviews
    Care Staff Rating
    Based on 7 total reviews
    Food Staff Rating
    Based on 4 total reviews
    Cleanliness Rating
    Based on 2 total reviews
    Activities and Services Rating
    Based on 1 total reviews
    Diane G.
    2018-04-30

    5.0 rating


    Management went out of their way to help get my son there on a Friday. The team there have all been excellent and have been great at there jobs. This I Care establishment is one that I would recommend to anyone looking for a rehab place to get the service they need to help them recover. Also the grounds are well kept and the interior of the building is very cheery. Nice place to recuperate.D.G.

    Brandon R.
    2015-07-12

    1.0 rating


    This place is an embarrassment to healthcare! As a patient I was forced to go to the bathroom in a trash bag because they have no way to clean bed pans. I have both legs broken. One arm broken and a broken back. Bedside manner is non existent. The food is boiled (steamed). You share a room with people who are a little crazy. I'm already on a transfer list. There are flies everywhere. Cleanliness is non existent. You can hear everyone's shoes sticking to the floor. My friends and family refuse to use the bathroom here. If all you want are drugs shoved down your throat this is the place for you. DO NOT COME HERE!!!!

    Elba Figueroa
    2021-04-01

    5.0 rating


    Wally Rivera
    2021-01-01

    1.0 rating


    This place is Not good!! Is like being in a Jail.

    Gary Nelson
    2021-01-01

    5.0 rating


    I spent 1 1/2 months here after I had a motorcycle accident. I was given better care than I thought I could get. The therapy department was wonderfulThank you

    Jennifer Taylor
    2021-01-01

    1.0 rating


    Run!!!!! Filthy facility, extremely lazy staff, the entire environment mimics a halfway house run by highschool dropouts. Not anyplace you would want your loved ones.

    Alan Coker
    2020-01-01

    4.0 rating


    Friendly staff

    Daniel Toomey
    2019-01-01

    2.0 rating


    I was in this facility for 2.1 weeks. Wonderful staff except for physical therapy; That was reason I was there. Since I left and took responsibility for myself I am doing great. No cane. Need a doctor, good luck. I developed a rash and will now after 2 months will need emergency appointment with a dermatologist.Doctors are expensive and this place is owned by a corporation, the bottom line comes before patient and hard working nurses etc(The exception being non existent physical therapy department.)

    Laura Griffiths
    2019-01-01

    1.0 rating


    Do NOT send ur loved ones here, the staff r all lazy and can't b bothered to do anything, they treat clients like children, the food is disgusting and not cooked half the time!! They just don't "care"

    Ronald Pettit
    2019-01-01

    2.0 rating


    I at west side it's not that good the food not good at all my dog wont eat it I have phot of the raw food

    Janet McCann
    2019-01-01

    2.0 rating


    My Gram lived here. Everyone must be vigilant about visiting and watching the care your elderly receive.

    thomas job
    2018-01-01

    5.0 rating


    I found the facility, although somewhat aged, always clean and well-kept. The meals are tasty, nutritous and individually customized for each patient's dietary needs. The entire staff of Westside is first-rate; friendly, caring, patient and professional at all times. The nursing staff and physical therapy staff both earn high marks for making patients feel right at home. I highly recomend Westside Care Center to anyone considering assisted living and/or post-operation rehab.

    Elizabeth Coulombe
    2018-01-01

    1.0 rating


    The pictures posted on the web are extremely polished and do not properly show the current condition of this facility. It's extremely rundown and does not appear to be a rehab but rather a place for people to be forgotten about. I highly recommend not sending your loved ones here.

    Janet La Forest
    2018-01-01

    3.0 rating


    Check the unit that your family member is going on. Ask alert patients if they like the place they live in.

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-12 2022-06-16 E Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2022-04-12 2022-06-16 F Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2022-04-12 2022-06-16 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-04-12 2022-06-16 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-04-12 2022-06-16 E Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-04-12 2022-06-15 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2022-04-12 2022-06-16 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-04-12 2022-06-16 E Smoke Deficiencies Have an alternate power supply for its alarm system.
    2022-04-12 2022-06-16 F Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2022-04-12 2022-06-16 E Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-04-12 2022-06-16 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-04-12 2022-06-16 E Services Deficiencies Meet other general requirements that are deficient.
    2022-04-12 2022-06-16 F Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    2022-04-12 2022-06-16 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-04-12 2022-06-16 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-04-12 2022-06-16 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-04-12 2022-06-16 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2022-04-12 2022-06-16 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-04-12 2022-06-16 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-04-12 2022-06-16 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-27 2019-08-27 D Egress Deficiencies Have exits that are accessible at all times.
    2018-07-25 2018-10-12 D Emergency Preparedness Deficiencies Establish an Emergency Preparedness Program (EP).

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-02 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-02-02 D D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2023-02-02 D D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-02 J J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-02 D D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-04-19 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-04-19 B B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-04-19 D D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-12-13 D D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-12-13 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-12-13 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-12-13 G G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-08-30 D D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-08-30 D D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-08-30 B B Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2019-08-30 D D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-08-30 B B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-08-30 D D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-08-30 D D Resident Assessment and Care Planning Deficiencies Provide care by qualified persons according to each resident's written plan of care.
    2019-08-30 D D Quality of Life and Care Deficiencies Honor each resident's preferences, choices, values and beliefs.
    2019-08-30 D D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-08-30 D D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-08-30 D D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2019-08-30 B B Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-03-15 B B Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2021-03-02 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-03-02 D D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-03-02 D D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2021-03-02 D D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-01-27 D D Resident Rights Deficiencies Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
    2021-01-27 D D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2018-07-27 D D Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2018-07-27 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2018-07-27 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2018-07-27 D D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-07-27 D D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-07-27 G G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-27 D D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2018-07-27 D D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2018-07-27 E E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-07-27 D D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.

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