Villa Court Assisted Living And Memory Care

Angela S.

2021-04-26

Grateful for Villa Court for taking care of my mother during the roughest times of our lives (a stroke during covid) While being on the wait list for the VA center we had our mother stay at Villa Court.  Special thanks to Amber, Stephanie, Tiffany for the extra care they gave to my mother.

Autumn J.

2021-01-23

So nice of Brittany to respond, but no, nothing has changed. Again DO NOT send anyone you know to live here.

Marlene M.

2020-08-21

My mother has been a resident for 14 years. Do the math. 2250 a month for 14 years is a lot of money for a room she shares with another resident!  At the start of Covid we expected changes, it goes without saying, but the changes my mother endured are pure neglect. At one point I asked her when she last showered and she told me, when I showered her. I was able to shower her 1-2 times a week to help lower the already high cost  That means months! I called and complained and she was given a shower. It happened again and I decided I would just have to remind them she need's a shower. My mother is depressed and would like to live with my sister. I told her we could arrange that. She informed certain caregivers that she will be moving out and now she is being harassed. They actually took her call button away from her! Who does that! I've talked to other residents and have heard complaints from them. Do your research if you choose this place. I definitely do not recommend. Too many changes and lots of turnover.

Cristina J.

2019-08-05

Not sure why people are putting negative reviews. My mother has been living at Villa Court for 8 months and we have nothing but great things to say about this place. My mom was living in her own apartment and she was depressed with no one to talk to. She had many falls before we started looking into assisted living. After moving her to Villa Court, I am now able to sleep at night knowing that she is happy and getting the proper Care she needs. If you are looking for a great assisted living place, don't hesitate, come to Villa Court. You will be so glad you did!

Robin A.

2019-06-09

My mother lived here for almost three years before she passed. She had a good life here. The food portions did get smaller since Villa Court took over but the meals were nutritious and tasty. She liked it here because of the activities. Janice does many activities like field trips and entertainment. And of course there's bingo.

Debra Acuna

2021-08-01

Got back to our river abode yesterday and slept for twelve deep sleep hours. I had spent the last five days staying in my mom's room in an amazing assisted living facility. When I first arrived on Sunday, I was grateful she was still alive. She has a full page checklist of health issues and a simple UTI that can be the last check. The reason I am posting today is I need to share with you my new definition of essential worker. The "care givers" bring the word care to a new level. Each and every time they responded to the button (she wears it around her neck and the first two days it was me pushing it) they entered the room with smiles and concern. They gently picked her up and placed her in her wheelchair. The whole process was done with the dignity, professionalism and efficiency that we all hope for our loved ones. This process was completed repeatedly and frequently. When I say that, my mom has advanced dementia and a serious UTI, just for perspective. Never once did I see or hear "again" or “already", even when I was thinking it. The people that prepared, served and cleaned up our meals were just as amazing. During covid-19, all snacks, meals and dessert are served in the rooms. Each day, one of these angels come in and wrote down a detailed list of menu choices that means that each resident has (at least) that amount of control. They not only knew what my mom liked, they knew when, how and how much she liked. They delivered our meals with a kind word and lots of smiles. Because I was staying they went above and beyond to ensure they made me happy. Each meal was tasty, hot and on time. Each time I ventured into the kitchen to get coffee or ice, every person would ask about my mom and take the time to share a tidbit about her. Staff would drop in at random times just to check on her and each time they would hold her hand and tell her she was in their thoughts and prayers. One day, a few came in with balloons and a homemade get well sign that they had all signed. I have two nieces that work at this facility and my sister is also a resident. They all watch over her like momma bears. I am grateful and humbled that my mom is in such loving hands. I will continue to make the trek to see her, but I wake up each day blessed with the peace of knowing, to my toenails, that she is in the best place! Thank you for taking the time to read this.

Judy Jensen

2021-06-01

I have seen the food and it is worst than prison food.They also give small portions. If you are not a Jesus believer the residents and activity personnel will pressure you to go to “Christian” services. There are some professional staff who are also kind and caring. However, I think you should be aware of these negatives. Also, they use nursing more than medical physicians give medical advice to residents.

Cydnie Golden

2021-04-01

I've worked at Villa Court for almost 2 years now and I could not have made a better career decision for myself. The board of directors, staff and residents make coming to work everyday feel like home. 10/10 would recommend.

Kirk Cheney

2021-01-01

What a great community! The staff really care about their residents. They work hard to provide great food, great activities, and a good life for all the residents.

Maria GARCIA

2020-01-01

My mother lives in the memory care unit and it's absolutely amazing staff is warm and friendly. Morning med Tech is absolutely wonderful Very loving and caring, any questions I have or concerns she takes care of right away. Everybody that I have came in contact with is very friendly and patient With the residents. I would absolutely recommend this facility to anybody looking for a memory care or an assisted living.

Johnny Garcia

2020-01-01

My aunt has been at this community for 6 years and says its the best decision we could have made for her. Great place!!!!

lia longoes

2020-01-01

My grandmother is at this facility and it is absolutely wonderful. I love their staff because of how welcoming they are.

Simona Cocea

2020-01-01

Villa Court is a wonderful community!! Great, compassionate staff all around! We are very thankful for Villa Court team and for all that they’ve done since they’ve taken over this community!! The culture is great and they really care about each other and that resonates in the way they take care of their residents!! 🙏🏻🙏🏻🙏🏻😊

Arielle Gold

2020-01-01

WORST ADMINISTRATOR. SAMANTHA IS VERY UNPROFESSIONAL, HAS NO COMPASSION FOR RESIDENTS. KITCHEN IS GROSS, FULL OF ROACHES

M Johnsons

2020-01-01

Tour facility with girl name Sia and was able to get answers to all my questions. Staff was nice.

Autumn Jones

2020-01-01

Do not send your loved ones here!! I have many complaints- please read the whole review!Just recently they have made many cut backs: giving half portions of all meals, making residents pay for their own toilet paper and garbage bags, as well multiple rent increases and many other changes.They also have hardly any activites for residents to do! They DO have daily happy hour however... which is inappropriate that it's a DAILY occurence, the only other activity they do is bingo. Sounds like a blast huh? I bet the activity director has a very busy schedule.The staff is rude and gossipy. Samantha is rude, cold, has no compassion and doesnt mind nickle and diming all the residents who already pay too much for their rent. Almost $3000/mo for 1 room, half portion meals, and nothing to do to occupy their time... does that seem fair?A LOT of residents have left in the last couple months because they are absolutely miserable here.Again, DO NOT live/send anyone to live here!!

Pastor Bob Zangger

2019-01-01

Caring and compassionate staff. My mother is well cared for.

Gerald Belanger

2016-01-01

BE VERY WARY!!! My aunt would HAVE STARVED IF WE LEFT HER HERE. I am in the process of filing a formal complaint to the State of NV Health care and Quality compliance division. We moved an ailing aunt from out of state to Pacifica. From day one, they complained about everything. They LIED and said they could not assist in feeding her because they would be fined by the State if they were caught feeding a resident. After only a month of being there we began the painful process of moving her yet again. The care she was receiving was horrible and family members had to rotate in and out to feed her, do her laundry. We took her out without giving them a 30 day notice and now they have sent a collection agency after us to collection the $2150. If you care about your family member, DO NOT PUT THEM IN THIS FACILITY.

Laura Sheehan

2014-01-01

I toured this facility and was pleased with what I saw. The facility was clean and welcoming, and they had a variety of common areas for the residents, from TV rooms to libraries, etc. There is a piano in one of the common rooms as well as a beautiful aquarium. The outside areas weren't as impressive as some other locations that I visited, but they were fine. What I was most impressed with was their activities. The quantity and diversity of activities provided at Regency Palms was much more impressive than that at other facilities. Many other places only offered gambling type games, such as Bingo and blackjack and other card games, on a regular basis. While Regency Palms offered these types of games, they also offered a variety of other activities as well, and had at least 5 or 6 different activity/events each day. The rooms were also lovely and spacious.