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Touchpoints At Chestnut

171 Main St, East Windsor, CT 06088

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(860) 292-5394

Estimated Pricing

Studio
Estimated $6,352

Price Comparison

  • Average City Price: $6,352
  • Average State Price: $7,083
  • Average National Price: $7,508


  • Touchpoints At Chestnut Description

    Touchpoints At Chestnut is a community that offers nursing care and rehabilitation and is located in the town of Windsor Locks, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.3 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in East Windsor


    Community Reviews

    6.3
    Touchpoints At Chestnut
    Based on My Caring Plan's proprietary scoring, including 21 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in East Windsor
  • Ranking in State: 310 out of 369 communities in CT
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Facility described as too hot, dirty, loud, and having a horrible smell. Staff unhelpful with mobility-impaired residents.
    • Complaints about lack of therapy post-surgery, cold and bland food, delays in receiving medication, and insufficient staff attention.
    • Facility described as filthy, dilapidated, and not conducive to healing. Concerns about it being a "dumping ground" for vulnerable individuals.
    • Issues with reaching loved ones due to limited switchboard hours and no phones in rooms. Reports of rude nursing staff.
    • Patients reportedly left alone for hours, with significant delays in response from nursing staff.

    Positive Reviews:

    • Some residents report acclimating well, with caring and attentive nurses and aides. Family members felt reassured by the quality of care.
    • Staff praised for compassion, love, and professionalism during challenging times, including during COVID restrictions.
    • Recognition of staff efforts under stressful conditions, with calls for better quality food in healthcare facilities.

    Mixed Feedback:

    • While some residents and family members experienced positive interactions and care, others faced neglect, unprofessionalism, and inadequate facilities.
    • Concerns raised about the physical state of the building and the need for improvements.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Electrical stimulation

    Adaptive equipment

    Rehabilitation gym

    Ambulation

    Discharge planning

    Skilled nursing care


    Services

    Laundry

    Dietary services


    Activities

    Exercise

    Daily activities

    Therapeutic recreation

    Social interaction

    Reading

    Music


    Community Amenities

    Rehabilitation gym

    Dining room

    Laundry

    Library

    Medical center

    Piano


    Room Amenities

    Closets

    Televisions

    Kitchen


    Dining

    Dining experience

    Special diets

    Dining room

    Dietary services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 1, 2003
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 60
    Total current residents: 50
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-28 2021-08-09 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-07-28 2021-09-08 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-04-18 2019-07-15 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-04-18 2019-07-15 D Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-04-18 2019-07-15 D Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-04-18 2019-07-15 D Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-04-18 2019-07-15 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2019-04-18 2019-07-15 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-04-18 2019-07-15 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-04-18 2019-07-15 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-04-18 2019-07-15 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2018-04-02 2018-04-09 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-04-02 2018-05-14 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-04-02 2018-04-11 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-30 2021-09-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-30 2021-09-10 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-07-30 2021-09-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-05 2022-02-20 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2022-01-05 2022-02-20 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-01-05 2022-02-20 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-01-05 2022-02-20 D Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2022-01-05 2022-02-20 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-04-18 2019-05-30 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-04-18 2019-05-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-04-18 2019-05-30 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-04-18 2019-05-30 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-04-18 2019-05-30 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2019-04-18 2019-05-30 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-12-03 2021-01-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-04-05 2018-05-17 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-04-05 2018-04-26 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-04-05 2018-05-17 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-04-05 2018-05-17 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2018-04-05 2018-05-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.

    Fines

    Fine Date Fine Amount
    2018-04-05 $6,893

    What is in the Neighborhood

    General Area Overview
    • The closest city is Windsor Locks which is 0.5 miles away and has a population of 12,498 (small town).
    • The average income is $63,959, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 31
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 136 days of rain, 30 days of snow and 197 days of sun
      • Precipitation: 1.2 inches a year

    Health and Safety Overview
    • The crime rate is 4.73 per 100 people which is high compared to other cities.
      • Violent Crime: 0.36 incidents per 100 people
      • Property Crime: 3.2 incidents per 100 people
      • Drug-Related Crime: 0.46 incidents per 100 people
    • The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Geissler's Supermarket
    0.3 miles away
    Big Y
    0.6 miles away
    Walmart Supercenter
    0.7 miles away
    C&S Wholesale Grocers
    1.4 miles away
    Stop & Shop
    2.8 miles away

    Transportation

    Windsor Locks
    0.9 miles away
    Windsor
    5.2 miles away

    Bus Stations

    Day Hill and Baker Hollow
    5.2 miles away
    Mass Mutual
    6.6 miles away
    Longmeadow/Booth (Flag stop - signal driver)
    7.1 miles away
    LONGMEADOW / ENFIELD
    7.1 miles away
    Longmeadow/Lawnwood (Flag stop - signal driver)
    7.2 miles away

    Banks

    People's United Bank
    0.7 miles away
    Webster Bank
    0.8 miles away
    First Suffield Bank
    2.6 miles away
    Bank of America
    2.8 miles away
    First Niagara
    3.1 miles away

    Hospitals

    Saint Francis Hospital and Medical Center - Mount Sinai Campus
    9.4 miles away
    Rockville General Hospital
    9.4 miles away
    Hebrew Senior Care
    10.3 miles away
    Manchester Memorial Hospital
    11.0 miles away
    Saint Francis Hospital and Medical Center
    11.1 miles away

    Pharmacies

    Walgreens
    0.5 miles away
    CVS Pharmacy
    3.0 miles away
    CVS
    4.4 miles away
    Rite Aid
    5.1 miles away
    Kure Rx
    10.7 miles away

    Dentists

    Dr. Dental
    4.8 miles away
    Aspen Dental
    4.9 miles away
    Zubkov Dental
    5.3 miles away
    Rubin Family Dentistry & Associates
    7.8 miles away
    Bloomfield Dental Care
    9.1 miles away

    Parks

    Warehouse Point Park
    0.3 miles away
    Windsor Locks
    0.6 miles away
    Pesci Park
    0.8 miles away
    Prospect Hill Park
    0.9 miles away
    Noden-Reed Park
    1.4 miles away

    Places of Worship

    First Church of Christ, Congregational
    12.1 miles away
    Chapel on the Green
    22.4 miles away

    Shopping

    Enfield Square
    5.0 miles away
    Buckland Hills Mall
    8.9 miles away
    Charter Oak Mall
    10.8 miles away
    Tower Square Mall
    12.2 miles away
    Westfarms
    15.7 miles away

    Culture

    Summerwind Performing Arts Center
    6.9 miles away
    Lincoln Theater
    10.0 miles away
    Alfred C. Fuller Music Center
    10.1 miles away
    Wilde Auditorium
    10.1 miles away
    Millard Auditorium
    10.1 miles away

    Restaurants

    Maine Seafood Market Restaurant
    0.2 miles away
    The Hungry Rhino
    0.6 miles away
    Belvedere of East Windsor
    0.7 miles away
    Cracker Barrel
    0.8 miles away
    H&M Pizza & Giant Grinders
    2.3 miles away

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    Google map of Touchpoints At Chestnut

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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