Call for pricing and availability: (800) 780-8101
Touchpoints At Chestnut
171 Main St, East Windsor, CT 06088
Based on 8 reviews
Services and Housing Options
Nursing Home, RehabilitationEstimated Pricing
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Touchpoints At Chestnut Description
I am delighted to introduce you to Touchpoints at Chestnut! Our care center offers a variety of clinical programs to meet your individual needs. We're proud to have been rated Five Stars by US News and World Report for three years in a row (2018-19, 2019-20 and 2020-21). Our 60 bed facility is designed to reflect the charming atmosphere of a Victorian bed-and-breakfast. Our rehabilitation unit includes top-of-the-line HD televisions, private phones, recessed closets, and newly redone floors.Rehabilitation
Touchpoints at Chestnut is your one-stop shop for all of your Physical, Occupational, Speech, and Language Therapy needs! We're open seven days a week to serve you better. Our Rehabilitation Department is equipped with a wide range of services to tailor to the needs of each individual patient.Dining
Touchpoints at Chestnut knows that a good meal is about more than just nutrition; it's about quality of life. Our residents deserve the best dining experience possible. The rehabilitation experience is enhanced by having high quality, healthy food options available. One way to promote a healthy lifestyle and accelerate the recovery process is by avoiding the pitfalls of institutional types of food and optimizing each individual’s nutrition.Price Comparison
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Services
Touchpoints At Chestnut provides a wide range of services for their patients, including Congestive Heart Failure Rehabilitation, a Touchpoints Rehab Signature Program. They also offer Pulmonary Rehabilitation Program consultation by Board Certified Pulmonologists, Sleep Medicine Specialists and Respiratory Therapists. Additionally, Respite Care Services are available for caregivers who need a restful break or vacation. Touchpoints At Chestnut is committed to providing comprehensive and supportive care for their patients and their families.Rehabilitation Services and Amenities
Patients and families at Touchpoints At Chestnut can access a range of rehabilitation services and amenities, including patient and family education, wheelchair positioning experts, cardio/pulmonary rehabilitation, and low vision rehabilitation services. The facility's experienced staff is dedicated to helping individuals achieve the highest level of functioning, while ensuring they have the necessary resources and support to be successful in their recovery.Health
electrical stimulation
skilled nursing care
diabetes management
total parenteral nutrition
palliative care
outpatient therapy
personalized care
cardiac recovery
pulmonary rehabilitation
nursing staff
social services
tracheostomy care
wound care
surgical recovery
post-surgical orthopedic care
behavioral health services
dietary services
transitional care
physician
pain management
customized care planning
joint replacement
case management
physical, occupational and speech therapies
outpatient rehabilitation
respite care services
iv therapy
medical director
medical center
long term care
wound management
physical therapy
short term rehab
pulmonary program
health and wellness
skilled nursing services
rehabilitation services
physical and occupational therapists
family caregiver support
physical, occupational and speech therapy
Activities
exercise
therapeutic recreation
patient and family education
daily activities
reading
social interaction
music
activities of daily living
Dining
dining experience
special diets
Services
ambulation
discharge planning
specialty services
laundry
Amenities
adaptive equipment
closets
rehabilitation gym
dining room
televisions
library
piano
kitchen
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/01/03 and is run by a for profit organization. It is a large-sized nursing community with 60 nursing beds. Currently, there are 46 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
The facility has also had 1 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 1 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Touchpoints At Chestnut nursing home has a 5-star overall rating, the highest possible. The nursing home is in the top 10% of facilities in terms of overall rating. The overall rating is slightly higher than the state average. This nursing home has a 4-star health inspection rating, the second highest possible. The nursing home is in the top 30% of facilities in terms of health inspection rating. The health inspection rating is slightly higher than the state average. This nursing home has a 5-star quality rating, the highest possible. The nursing home is in the top 20% of facilities in terms of quality rating. The quality rating is slightly higher than the state averageStaff Ratings
The Touchpoints at Chestnut is a nursing home that is in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 40% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. However, the nursing home is in the top 30% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly higher than the state average. Moreover, the nursing home is in the top 40% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is slightly higher than the state average. Lastly, the nursing home is in the top half of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.Covid Data
The Touchpoints At Chestnut nursing home is in the top 20% of facilities in terms of resident vaccination rate. The nursing home has a 96.6% resident vaccination rate, which is slightly higher than the state average of 93.2%. In terms of staff vaccinations, however, The Touchpoints At Chestnut falls into the bottom 30% of facilities. The nursing home's staff vaccination rate is 78.6%, way lower than the state average of 96.8%. When it comes to covid boosters, The Touchpoints At Chestnut is in the top 30% of facilities with a booster rate of 96.4%. This is slightly higher than the state average covid booster rate of 92.3%.Quality Measures
The Touchpoints At Chestnut nursing home has a 5-star quality rating, the highest possible. The nursing home is in the top half of facilities in terms of residents given the Pneumococcal vaccine. The residents given the Pneumococcal vaccine is way higher than the state average. The nursing home is also in the top half of facilities in terms of residents with ulcers. The residents with ulcers is slightly higher than the state average. However, the nursing home is in the bottom half of facilities in terms of residents whose ability to move independently worsened. The residents whose ability to move independently worsened is slightly lower than the state average. Additionally, The Touchpoints At Chestnut is in the bottom 40% of facilities in terms of residents whose need for help with daily activities has increased. The residents whose need for help with daily activities has increased is slightly lower than the state average. But, on a positive note, The Touchpoints At Chestnut nursing home is in the top 30% of facilities in terms of residents that have one or more falls with a major injury. Lastly, The Touchpoints At Chestnut is in the top 20% of facilities in terms of residents who have depressive symptoms which is lower than the state average. Consequently, overall, this nursing home seems to be provide quality care for its residence except for a few areas that could use improvement.Emergency and Hospitalization Quality Measures
The Touchpoints At Chestnut nursing home is in the bottom half of facilities in terms of short-stay residents who had outpatient emergency department visits. The short-stay residents who had outpatient emergency department visits is slightly lower than the state average, but the nursing home is in the bottom 20% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. The short stay residents who were rehospitalized after a nursing home admission is way higher than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
My dad just got placed there yesterday and we are sueing them. The place is way too hot. Dirty, too loud and has a horrible smell. They told my dad to do it himself when he had to use the bathroom when he CLEARLY CANT WALK.
I was there for days after had hip replacement surgery..I was greeted warmly..brought to my room.it was nice.when there to get some therapy..never got ..I ended up basically doing my own therapy in my room..then the food was always cold and blend..had problem getting my meds ..had a problem breath .the food lady can told her I was having problem breathing. Said she would tell the nurse.buzzed the buzzer.no reply sat there 25mins.then opened my door and yelled down the hall page 25mins ago having problems breath..nurse finally showed said I need my inhaler..said ok .finally got it.which I should of had when I first got there.because it's an emergency inhaler..then some of the staff did not really check in on me.they opened the door stuck there head in and left..I was told by someone it's because of c 19..I understandBut just bc they didnt want to suit up everytime. Lazyness....there were a couple nice staff members..the lady that worked over nite and checked in on me the rite way..very friendly and helpful. And the other was a young lady that helped me clean up and got me basic self maintenance for personal hygiene and showersVery grateful for these 2 ..I'm glad I left after 4 days..was not happy at all...will not return to this place or any rehabilitation if i can help it
Had to make the heart-wrenching decision to place Mom in a nursing home.This place was recommended by a good friend who works for TouchPoints. To my great surprise, Mom has acclimated better than I could have hoped for. The nurses and aides are so good to Mom, and they all love her. I visit frequently, and Mom never has any complaints. I would recommend this place without hesitation.Only reason for 4 stars is that the building could use some sprucing up. But from what I understand, they cannot get funds from the state to make that happen.Knowing that Mom is comfortable there helps me sleep at night.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-28 | 2021-08-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-07-28 | 2021-09-08 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-04-18 | 2019-07-15 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-04-18 | 2019-07-15 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-04-18 | 2019-07-15 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2019-04-18 | 2019-07-15 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2019-04-18 | 2019-07-15 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-04-18 | 2019-07-15 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-04-18 | 2019-07-15 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-04-18 | 2019-07-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-04-18 | 2019-07-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2018-04-02 | 2018-04-09 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-04-02 | 2018-05-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-04-02 | 2018-04-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-09 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-09 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-30 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-30 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-07-30 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-03 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-04-18 | B | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-04-18 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-04-18 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-04-18 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-04-18 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2019-04-18 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-05-22 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-04-05 | D | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-04-05 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-04-05 | D | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
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