📞 Call for pricing and availability: (800) 780-8101

St Mary Home

2021 Albany Ave, West Hartford, CT 06117

Memory Care Nursing Home Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(860) 570-8200

Estimated Pricing

Studio
Estimated $4,377

Price Comparison

  • Average City Price: $4,379
  • Average State Price: $5,353
  • Average National Price: $5,673



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in West Hartford

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in West Hartford


    Community Reviews

    6.2
    St Mary Home
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 12 out of 13 communities in West Hartford
  • Ranking in State: 315 out of 363 communities in CT
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Horrible place with a high turnover and dangerous staffing.
    • Majority of the staff mistreated a resident, with poor communication from the house doctor.
    • Described as a disgrace, toxic, and hostile work environment, especially for employees not of equal backgrounds to the Nursing director.
    • Some staff are only there for a paycheck, showing inattentiveness and rudeness.
    • Reports of residents suffering due to neglect, including a case where a resident was left in respiratory distress leading to death.
    • Understaffed, leading to rushed and ineffective care, with some staff being described as lazy and rude.
    • Facility accused of Medicare fraud two years after a resident's death.
    • High patient to nurse ratio, with reports of staff being on their cellphones instead of attending to patients.

    Positive Reviews:

    • Some staff, particularly a Social Worker, praised for caring and providing updates on residents.
    • St. Mary's has been helpful during the COVID crisis, keeping residents healthy and arranging for supervised visits.
    • Facility described as fairly clean, well-run, and providing top-notch service and care.
    • Staff commended for being very caring, respectful, clean, friendly, polite, and very helpful.
    • Positive work environment for some, with a new employee expressing gratitude for the supportive team.

    Mixed Reviews:

    • Great facility but toxic work environment.
    • Some staff seem to care for residents, while others are less attentive.
    • Facility has changed since being owned by Trinity, leading to different standards of care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    St Mary Home Videos


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Long-term care

    Rehabilitation

    Skilled nursing services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 256
    Total current residents: 176
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $14135


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-10 2022-02-24 E Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2022-01-10 2022-02-24 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-01-10 2022-02-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-01-10 2022-02-24 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-01-10 2022-02-24 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-08-01 2019-09-04 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-08-01 2019-09-04 D Egress Deficiencies Meet other general requirements that are deficient.
    2019-08-01 2019-09-04 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-08-01 2019-09-04 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-08-01 2019-09-04 D Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    2018-08-20 2018-09-21 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.
    2018-08-20 2018-09-21 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-02-16 2022-03-28 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-16 2022-03-28 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2022-02-16 2022-03-28 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-02-16 2022-03-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-02-16 2022-03-28 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-02-16 2022-03-28 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    2022-02-16 2022-03-28 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-07-25 2019-08-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-25 2019-08-30 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-07-25 2019-08-30 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-07-25 2019-08-30 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-06 2021-08-09 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-06-01 2021-07-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-08-23 2018-10-01 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-08-23 2018-10-01 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2018-08-23 2018-10-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-06-28 $650
    2021-06-28 $655
    2022-02-16 $13,480

    What is in the Neighborhood

    General Area Overview
    • The closest city is West Hartford which is 1.8 miles away and has a population of 63,268 (large town).
    • The average income is $192,203, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 30
      • Average Temperature: 53.6
      • Day Breakdown: The area gets 155 days of rain, 31 days of snow and 177 days of sun
      • Precipitation: 2.5 inches a year

    Health and Safety Overview
    • The crime rate is 4.76 per 100 people which is high compared to other cities.
      • Violent Crime: 0.26 incidents per 100 people
      • Property Crime: 3.22 incidents per 100 people
      • Drug-Related Crime: 0.27 incidents per 100 people
    • The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Crown Super Market
    1.0 miles away
    Whole Foods Market
    1.0 miles away
    Paradise Supermarket
    1.3 miles away
    Bravo
    1.4 miles away
    Albany Grocery Store
    1.6 miles away

    Transportation

    Hartford
    2.5 miles away
    Windsor
    6.3 miles away

    Bus Stations

    Winslow Place
    6.3 miles away
    Day Hill and Baker Hollow
    6.5 miles away
    Farmington Ave and Town Farm Rd
    6.6 miles away
    901
    6.9 miles away
    Iron Horse
    7.2 miles away

    Banks

    Santander
    1.1 miles away
    TD Bank
    1.1 miles away
    Bank of America
    1.1 miles away
    Webster Bank
    1.2 miles away
    People's United Bank
    1.8 miles away

    Hospitals

    Hebrew Senior Care
    1.3 miles away
    Saint Francis Hospital and Medical Center
    1.4 miles away
    Saint Francis Hospital and Medical Center - Mount Sinai Campus
    1.8 miles away
    Hartford Hospital
    3.0 miles away
    Connecticut Children's Medical Center
    3.1 miles away

    Pharmacies

    Walgreens
    1.0 miles away
    CVS Pharmacy
    1.0 miles away
    Kure Rx
    1.6 miles away
    CVS
    1.9 miles away
    Health Care Pharmacy
    3.8 miles away

    Dentists

    Tooth and Gumz Dentistry
    1.2 miles away
    Family Dental Practice of Bloomfield
    2.1 miles away
    Dental Implants Solutions of Bloomfield CT
    2.1 miles away
    Bloomfield Dental Care
    2.2 miles away
    Bright Smile America Dental Center
    2.2 miles away

    Parks

    Beach Park
    0.3 miles away
    Elizabeth Park
    0.4 miles away
    West Hartford
    0.6 miles away
    Robert A. Prill Annual Garden
    0.8 miles away
    Elizabeth Park Rose Garden
    0.8 miles away

    Places of Worship

    Chapel on the Green
    22.6 miles away
    First Church of Christ, Congregational
    22.9 miles away

    Shopping

    Westfarms
    4.5 miles away
    Charter Oak Mall
    6.3 miles away
    Buckland Hills Mall
    9.3 miles away
    Enfield Square
    16.2 miles away
    Westfield Meriden
    16.6 miles away

    Culture

    Millard Auditorium
    1.0 miles away
    Alfred C. Fuller Music Center
    1.0 miles away
    Wilde Auditorium
    1.1 miles away
    Mort and Irma Handel Performing Arts Center
    1.1 miles away
    Lincoln Theater
    1.2 miles away

    Restaurants

    Ocho Cafe
    1.0 miles away
    Lox Stock & Bagels
    1.0 miles away
    Koma Japanese Steakhouse
    1.1 miles away
    Backstage Café
    1.1 miles away
    http://www.scottsjamaicanbakery.com/
    1.4 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of St Mary Home

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More