The Wentworth Of Las Vegas

Bruce G.

2021-03-21

I moved my Aunt and Uncle from an assisted living in Spring Valley to the Wentworth several months ago.  A little more money but well worth the extra cost.  This place is top notch from the staff to their delicious food.  I highly recommend a visit if your in the market.

Job J.

2020-11-15

This place is a complete joke. Totally incompetent employees and management. Caught care givers falsifying records. Found our loved one totally unresponsive due to severe dehydration. Management is a revolving door. In the two years our family member was a resident they went through four directors, several managers and a VP of Oper

Linda M.

2020-08-20

The reception staff is completely incompetent.   Mail properly addressed to residents is returned.  Candy delivered is apparently taken by the staff as it doesn't get to the residents.  Visits are difficult in normal times but during the pandemic, they have not even helped residents receive telephone calls.  My dear friend is a 96 year old resident in the Memory Care unit.  She doesn't understand why her friends can't visit.  Yesterday was her birthday and 3 friends went to visit through her window.   The receptionist kept telling them "give me 2 minutes."   They waited 45 minutes and then left.   The staff did take in the cake and cards but who knows if they were received.

Justin O.

2020-06-16

This place is terrible.   Should be called The Wentworthless.   Low level staff is horrible.      Their response to a full diaper is to double diaper.      My mother has been to the hospital more than once due to their negligence.         Truly a terrible company.      Not to mention they have rampant Covid.     This place is so dirty.      Please if you care about your loved one, do not bring your family member here.

Marla C.

2020-01-29

We are very happy with The Wentworth from the minute you walk in the door and throughout the complete facility. The staff is wonderful. Our father has lived there for a couple of years and has some challenges and everyone there looks outs for him as if he were their own family. Armando the head of med techs is a pleasure to work with and helps us out as unfortunately we live in another state and we are the primary care for our father. We highly recommend The Wentworth.

Al D.

2019-12-10

My girls and I were so blessed to be invited last week to an event at the Wentworth to visit with the staff, residents, and Santa Claus. Everyone was amazing and we were also treated to some pizza, sandwiches and refreshments. I want to thank you all for an amazing evening. From my family to your Happy Holidays!!!

R.W. W.

2019-12-07

I toured Wentworth many months ago and again this week. The building is beautiful and in a quiet location, as it always was, but there was a new and very welcome positive change and feel to the place.  New staff and leadership clearly have genuine concern and care for the residents.  I truly believe this will be a wonderful place for my father.

Steve T.

2019-10-16

If you plan on moving your loved one to the Wentworth Las Vegas, you might want to think again in my opinion. My mother has been at the Wentworth Las Vegas for the past 4 years, over that time period we have seen 4 executive mangers come and go.  Each time a new one comes on board, they try to make changes to justify their position in my opinion. They started with wanting to move my mom from her private room to a shared room after many phone calls and meetings they decided to leave her in the room she had been in since day one. Than the next new manger wanted to move her to the memory care unit when her doctor said she only had early stages of dementia and didn't need to be in memory care yet, so after a long battle they dropped that Idea.  Then about 8 months ago they got another new manager and she moved my mom to the memory-care side without informing the family first, so we were not able to be there to make the transition less stressful and confusing for her. In my opinion this really messed with my mothers mind and well being. If we could of been there  to help with the transition it would of made a world of difference, since then my mom has been very confused always talking about her room upstairs it seem to cause her to start to feel helpless like she did something wrong, this move seemed to cause her to be very sad but by the time we found out it was too late they moved all her stuff and bed so to move her again would only confuse her worse so we decided to keep her in the memory care side and just increase the amount of times we visit her each week and we hired a care taker to come in the middle of the week when we are all working.  By the way the person that made that rash decision is no longer with the company.  Now we have a new manager and her decision is to EVICT my 86 year old mother because they said they can't take the risk that she might want to return to her ways of wanting to go for a walk and push on the memory care door until it opens and alarms, or I should use their terms to wonder outside. She is in the memory care side of the Wentworth they are locked in but they take her into the main lobby once and a while for group functions and she remembers her old ways of going for a walk and wants to go outside, this has been very confusing for her but yet they say she is a wonder and a risk to the manager loosing her license so they say they are going to serve an eviction notice.What kind of place is this? My mother isn't the only one that wants to go for a walk or the only one suffering from memory loss. I am upset with myself thinking the Wentworth had my moms best interest in mind and letting them treat her as they have over the past 4 years. FYI, Most of the care takers are amazing people with great skills I just wish that had some say so in managements decision. We have had multiple care takers say they would take my mom to their own homes if they could, they all seem to love her.  Update after just talking to one of the VP's they have decided to stick with evicting my mother but after going to look at other facilities I WANT TO THANK THEM FOR EVICTING HER if it wasn't for this I would of newer know how many other great facilities are here in Las Vegas with measures in place to deal with keeping my mom safe without evicting her. My mistake for being lazy and thinking she was in the best place I wish I would of talent the time to tour some of these other great facilities we have here. Thanks for listing I will you the best if you have an elderly loved one that you are trying to find a place for.

Claudine S.

2019-07-25

My Grandma lived here until she passed, she live at the Wentworth for almost 2 years, the staff was wonderful with her, and our entire family, I would highly recommend the Wentworth.

Janet N.

2019-05-15

Our family toured the Wentworth and had decided to place our loved one in the memory care unit.  Joelle was welcoming during the tour, and after.  always greeted us with "Hello Friend."  We gave a deposit, paperwork, a doctor's physical and then, later on,  found a better fit in a family style Alzheimer's Association approved group home.  I emailed her to let her know we were going a different route.  Instead of emailing me back, I had to call, and was curtly told, "Your paperwork is in a folder here for you"  I did not get transferred to Joelle, as I asked.  Then, when finding that the doctor's physical was NOT in the folder, I was, again, curtly, directed to Erin, the executive director, who told me I could  not have it as my father was not a resident! I am the one that supplied it, and I could not have it back!  I insisted I was shown her 'shredding it."  The staff is nice until you take away the $1500 deposit and the future $4300 a month for a shared room, and then, they won't return an email or greet you.  Glad we chose a different location.

Barbara R.

2019-01-09

This facility was quite nice when my mother moved in, unfortunately, it started going down hill.  The food has not been good.  A fruit cup consisted of 2 strawberries.  Fresh salad is rare and portions keep getting smaller.  My mother's room has not been cleaned for 3 weeks and I washed her sheets.  For almost $3000.00 a month I think we should expect more for her money.  The activities have been reduced to almost nothing and the bus takes them to very few places.  I could never recommend anyone move there.

Jj S.

2018-10-21

I placed my mother in this facility in 2016. At the time I was very impressed with the facility. It had recently been renovated and overall is a beautiful facility. The staff was very attentive and caring. And the medical director, Gio was a tremendous resource in getting my mother settled as well as assisting with getting her seen in-house. At the time, my mother was still able to participate in the activities which she loved. Unfortunately my mother's health and dementia deteriorated. After a short stay in a rehab unit, I moved her to a group home as I could not afford the expense of memory care. I did however keep up with some of the staff, most of whom have been let go or moved on. I have heard the reorganization and changes in staffing has not gone well and am horrified to hear some of the stories from staff as well as reviews. If you are considering the Wentworth, or any assisted living facility for your loved one, please do your due diligence and make regular visits to the facility to check up on them.

Dick J.

2018-09-08

My relative lived there for just over a month when it became clear this facility was unsafe. The suite they showed was different than the suite you move into. The halls smelled so strong of urine I physically gagged every time I'd visit. I brought this to the attention of the Executive Director who swore this issue would be dealt with and it wasn't. Likely because they do not regularly clean their residents. The food is not edible and served to the residents cold. None of the other residents looked happy. Not enough staff and I pressed the emergency button and it took over 20 minutes for someone to come. This was after the bathroom had crap all over it. We chose this facility after looking at all the positive reviews which we now question who wrote them. Our loved one was forgotten about for meals and he smelled so bad he developed bed sores. We brought all sorts of issues to their attention and promised things would get better. They didn't and we are fortunate we found a 5 star facility elsewhere. So the experience was not just our perspective. This facility should be shut down it's that unsafe. They also charged upwards of $3,700 a month. The menu often is not followed through by their cooks who think soggy sandwiches and cold nuggets are acceptable. Some of their staff have very bad attitudes and should not be care aides. The doctor they hire also had very questionable billing practices. I called the doctor to find out why we were paying $800 in one month for prescriptions and the office refused to return our call. They also said my loved one could not walk down to the dining room. We hired a physiotherapist who they recommended who said there was nothing wrong with him which proved the point they were not doing their job. They would rather wheel residents down then to give them exercise. All this place cares about is money at the expense of the happiness of residents.

melissa t.

2018-07-10

On April 1st I participated in a paid event as a vendor. I was told to leave an invoice and had previously filled out vendor paperwork including a W-9 form as requested. To this date I have never been paid for services rendered. I have had to provide 3 W-9 forms and now I am not even getting calls returned. I have  turned it over to their corporate office in another state. I'm not giving up. I have worked with 3 separated business managers,  2 directors and 3 activity directors. I provide services for assisted living facilities all over the valley, and this is the first one to not pay their bill. I personally would not put a loved one in this place. If you cannot keep your staff, and you don't pay your bills- what kind of good service can yu provide the people that live there.

Kimberly Livers

2021-11-01

Beautiful

Donnabelle Logan

2021-01-01

I love The Wentworth! Clean community, friendly staff, and one of the most recommended ALFs in Las Vegas. Happy residents means happy families! I highly recommend! Love it and love them!

Brandt Peterson

2021-01-01

My wife and I travelled a long distance not knowing we could not visit my sister at Wentworth due to COVID 19. After explaining our situation the to the Executive Director Trina Anderson, she was able to make a special accommodation for our visit. We had to follow all the COVID 19 protocols which was fine with us. My sister was very happy to see us and although not very happy not being able to receive guests under the COVID 19 rules, she was glad we were able to visit with her under the circumstances. She said the living conditions were nice and the food was very good. We were pleased with the cleanliness of Wentworth and the staff was very kind in all respects. We considered this to be a safe place for her and pleased she is receiving excellent care.

Julie McIntosh

2021-01-01

As a healthcare professional, I visit communities around the valley, and have made many visits to the Wentworth over the years. The building is beautiful, and has gone through extensive renovations recently. I've known and worked with their Executive Director, Trina, for many years and have always been impressed with her dedication and care for her residents and staff. She has the highest standards of care, and her residents always seem happy and very well cared for. The team has done a great job during the pandemic to go above and beyond in keeping their residents safe!

Jenerie Navarrete-Pak

2021-01-01

I am one of the providers that have patients at the facility. I am very satisfied with the care my patients receive at Wenthworth. The place is clean, organized and currently with the pandemic, the facility had taken all necessary CDC guidelines/precautions to keep the residents, staff and essential workers safe . The Director of Health and Wellness and the techs work well as a team addressing issues that comes up regarding my patients. Family of patient tells me that they are routinely updated with status of their patient's health. The family are engaged by the staff to be part of the patient care. The My patients have been receiving quality care from the staff which impacts my patients outcomes.

Mrs. Towner

2021-01-01

My profession takes me in and out of many assisted livings facilities and this is one of my FAVORITE places to visit. The Wentworth is a beautiful five-star community that provides outstanding care. The residents are amazing, and the care staff is dedicated and loving. I’ve truly enjoyed being a community partner with The Wentworth. ROCK STAR TEAM!!!

Fernando Sanchez-Valdez

2021-01-01

Vendor at Wentworth, ever since I started working here I realize that the staff is very friendly and takes really good care of all the residents. The place looks great and Trina the Executive Director has put a lot of effort so it keeps it's high standards. Pleased to work here and form part of the team.

michelle avila

2021-01-01

This is a very nice building. I have know the administrator Trina Anderson for the past three years. I met her when I was a nurse case manager at a skilled nursing facility here in Vegas. I had one of her residents who were ready to discharge and return back to the assisted living. We started talking, she knew the medications the patient was taking, her sleep patterns, likes and dislikes. I was extremely impressed when she told me she was the admistrator of her building. She is involved with all aspects of her building and expects nothing but quality care for her residents. I trust her 100% with my patients and continue to refer patients and families to her facility.

card express

2021-01-01

The Wentworth seems to be a very good choice, as the staff are considerate and attentive to the residents needs.Made an impression on us.

Cheryl Ippoliti

2021-01-01

Very nice clean place. Residents are well cared for . Staff members are courteous and engaging. Great place to consider for your loved ones.

Ronald Villacis

2021-01-01

I have the privilege of working with a bright and caring community team at Wentworth of Las Vegas. No one could have foreseen the unknown with this pandemic but this team continues to work to protect each and every resident and look after each other. I appreciate their dedication and positive attitude - that’s what will always set this community apart from the rest. Thank you, Team Wentworth!

Fareley Gallegos

2021-01-01

Staff are pleasant and friendly, clean and well kept community. Great amenities. You get your money's worth.

Joann Little

2021-01-01

Wentworth is a beautiful place to live. I toured the community and I loved it. My loved one lives there and receives great care. The Staff is really friendly. Moreover, ALL of the Staff are Caring, show Compassion and Great Customer Service.

marcia bursky

2021-01-01

Cena the Med Tec takes excellent care of my sister in the Memory Care section. She deserves all the accolades she can get. She knows my sister like a book and is very respectful of her needs. I can't say enough about her, she's always available if I need her, and she is a wonderful and beautiful person.

Trina Anderson

2021-01-01

I am the new Executive Director at The Wentworth of Las Vegas. I have been here for 2 months and love it here. The atmosphere and team is amazing! Elegance's standard of care is high and our team is going above and beyond for our residents. I have been blessed to get to know our residents and families. I am so proud of our team at Wentworth Las Vegas.

Thelma Moore

2021-01-01

Anna the Med Tech at swing shift usually text me if my husband vitamins , allergy med ,pull-ups, wipes are kind a low. She is very attentive of Harvey's needs. And also Robert the swing shift caregiver also cut Harvey's hair. Actually all of the caregivers in the dementia care are very attentive to my husband needs. In fact I know all the caregivers name, and they work so hard and very dedicated. : AJ; Sina; Nicole; Lem; Jasmin; Martha; Menen; Linda; Sondra; Anna; Robert; & TD. They treated my husband Harvey with dignity and respect and they should be all rewarded equally.

Brad Titzer

2021-01-01

Amazing staff and tour. We had lunch and it was delicious. We are choosing this place for mom.

Heather Toner

2020-04-12

The staff is but stop saying that you can’t come my apartment I have restrictions the make angry and very frustrated and disappointed in you I do not have restrictions HEather Denise toner apt 226

Al Deleon

2019-12-04

I was invited with my family to attend an event with the residents and Santa Claus yesterday at Wentworth Las Vegas. My kids were given gifts by Santa and were treated to pizza and sandwiches. It was a great turnout and the staff as well as the residents were amazing. The property is in great condition and we want to thank you all again for a great night. From our family to your Happy Holidays!!!

Miles Nay

2019-10-06

my 86 year old grandma with dementia, has been living there for 4yrs. Now all of a sudden they just gave her a 3 month notice to leave. Mt grandmother needs help and they are denying her the help. Shame on Wentworth.

Pat Cichocki

2019-10-06

are mother-in-law has dementia Giovanna Thomas no with no apparent plausible reason to present to the state of Nevada you have evicted her and have left her family with a burden because you abandoned her which means one little old lady is beyond your control