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The Springs At Missoula
3710 American Way, Missoula, MT 59808
Based on 19 reviews
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Services and Housing OptionsIndependent Living, Assisted Living, Memory Care
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The Springs At Missoula DescriptionExperience the beauty of Missoula, Montana each day by making The Springs at Missoula your home - situated near where five mountain ranges meet. Experience the dynamic energy of a warm, welcoming community here with our supportive staff ready to provide assistance in your daily endeavors if needed. Discover the beauty and adventure of the Northwest, all while enjoying Independent Living with us. Should your needs change over time, our Assisted Living and Footsteps Memory Care® program are always available to you.
Assisted LivingIf you or a cherished one require some support with everyday tasks, the compassionate and friendly team at The Springs of Missoula is here to provide aid. Maintaining your autonomy is achievable with a personalized care plan tailored to fit your individual requirements. No matter the task—from dressing to bathing, completing chores or managing medications and transportation safely–our professional caregivers and health services staff are ready to offer discreet assistance with whatever you need.
Memory CareFootsteps® Memory Care at The Springs of Missoula has crafted a special plan for seniors with Alzheimer's and other forms of dementia, designed to meet their individual needs. Our knowledgeable squad accompanies families along the winding path of memory impairment, providing progressively more assistance as your beloved one's talents and capabilities shift. At The Springs at Missoula, we strive to create a warm and secure atmosphere where everyone is valued with the utmost honor.
DiningNothing beats the bliss of gathering around a delectable spread with beloved family, friends and neighbors to exchange meaningful conversation. The Springs at Missoula's talented chefs have embraced The Art of Delicious as their philosophy and guiding principles, enabling them to bring the great pleasure of dining to life! From selecting the choicest regional components, designing delectable dishes, and deciding on recipes to adorn your plate with artistry; from creating a comfortable atmosphere in the room to setting up each table with care - we pay attention to every nuance.
Parent OrganizationThe Springs At Missoula is a member of a larger group of communities called The Springs Living
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Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
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AmenitiesThe Springs At Missoula offers a variety of amenities to its residents, including a 9-hole putting green with water features, an elegant dining room, Fancho's Cafe, Bear Creek Billiards Salon & Barbershop, a fitness center with workout classes, a courtyard with walking paths, organized games arts & crafts, and on-site laundry facilities. Additionally, this pet-friendly community welcomes small dogs and cats.
Assisted Living Services and AmenitiesThe Springs At Missoula offers an array of assisted living services and amenities to meet the individual needs of its residents. Health services staff is on-site 24/7 to provide customized personal care services, such as grooming, dressing, mobility and medication management. Care coordination is overseen by registered nurses and scheduled transportation is provided to appointments, shopping and entertainment. Nutritious chef-inspired meals are served daily and housekeeping, maintenance and concierge services are available.
Memory Care Services and AmenitiesThe Springs At Missoula provides specialized Memory Care services for those living with Alzheimer’s or dementia. The House within Our House Feature creates a secure and home-like atmosphere, and health staff are available 24/7 using the CARES approach endorsed by the Alzheimer's Association. Medical care is easily accessible through on-site physician visits, and personalized care services such as grooming, dressing, mobility assistance and medication management are also provided.
Independent Living Services and AmenitiesResidents of The Springs At Missoula have access to a variety of independent living services and amenities, such as housekeeping maintenance, concierge services, covered parking (limited), scheduled transportation for medical appointments and outings, utilities (including cable TV and WiFi) in the rent price, common areas like a fitness center, salon/barbershop, putting green and laundry facilities on each floor.
coordination with medical providers
care coordination overseen by registered nurses
health services staff on-site 24/7
assistance with activities of daily living
assistance scheduling appointments
personal assistance bathing, dressing and grooming
wellness and social activities
arts and educational events
group fitness classes
nutritious, chef-inspired meals
personal laundry service
scheduled transportation to medical appointments
utilities, including basic cable tv and wifi
individual air comfort control
complimentary laundry rooms w/ laundry soap on each floor
restaurants and shopping
all utilities, including basic cable tv
fully equipped kitchen
monitored emergency call system
independent & assisted living
emergency response system
Employee Reviews for The Springs Living in Missoula, Montana
2.77 out of 5 stars. Based on 30 reviewsEmployees of The Springs Living in the Missoula, MT area generally have positive things to say about the residents, culture, and mission of the company. They appreciate the hardworking co-workers and the beautiful community. However, they are unhappy with the high turnover, low wages for caregivers, and the current executive director who is said to inspire paranoia and division. Employees have reported that she belittles them in front of their peers and ignores complaints against her favorites. Advice to management includes listening to and appreciating nurses and caregivers, having faith in the management team, and treating employees with respect.
Employee Reviews for The Springs Living
3.45 out of 5 stars. Based on 440 reviewsOverall, employees have a generally positive view of working for The Springs Living. They appreciate the friendly staff, flexibility with vacation time, and the meaningful work they do. However, they also feel that the pay is not up to industry standard, there is too much gossip and rumors, and management is not listening to their concerns. Employees suggest that the company should increase base employee pay, allow more opportunities for growth, and live up to the values they preach.
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I came in believing this place was the most beautiful yet to ever see or step foot in. I thought the people I first meet as co workers were even more lovely than any I've ever met. I took time in my previous position as a training lead Server to perfect my outline on the residents I've come to know. I loved every one of them. It was a short time I was employed but, just enough time to feel like each and every resident was like a loved one to me. Which made me love my job more. However, after all of my efforts and hard training I was unfortunately let go, due to unjustified reasons without warning prior to my termination. Not only that my boss was aggressive at the scene and made me feel unwanted, taken advantage of and misunderstood poorly. In some way I feel cheated, lied too, and used. I came in with a smile every day. Said hello as I always did. Greeted each and every resident and did my job as I could even if I was sick or sore or depressed. I tried my hardest and I was still taken for granted for my efforts into trying harder to better myself in the position I was previously given. I didn't even get to say goodbye to the residents, and felt like I lost my family. My point being is that the management I knew was secretly shaded, which is very unprofessional. Didn't take the time to discuss my flaws that lead to a unjustified and unprofessional termination. The aggressiveness my boss had towards me was uncalled for because I have him no reason to be overly assertive the way he was towards me. Yes I thought about appealing in court against the matter but, happen to be a more decent person than this situation it's really not worth my time. I was extremely overwhelmed and hurt, and devastated to see that my bosses didn't care enough to try and show me how to do better or learn more on the job. Simply went by camera observation or by word of the mouth of others instead of confronting me first. It's very unprofessional to assume than resolve by step by step rules than quickly fire wrongfully. Thx for opportunity I hope the next individual doesn't get what I was dealt right before Christmas. Without real explanation.
I'm in my second week at The SPRINGS in Missoula Montana.I love my 2 bedroom 2 bath place.I love the food.They have an excellent chef.The STAFF has been so helpful and pleasant and I appreciate each person.They clean my room and make or change my bed as I desire. 🙌The courtyard is lovely with lots of mature trees and bushes.The place is CLEAN.There are tons of activities in which to participate.Did I mention the food...yum!It's peaceful in my room.There's more to say ... but I'm off to play Rumikube.TTFNA grateful & happy residentDee Gould
Is it worth the expense? Ask questions; how much experience and training do the van drivers get, what training do nursing assistants get? Are they state certified or do they learn on the job? Ask about their staffing turnover and why,m. Then call around and compare notes. Call your local ombudsman and find out what residents are really saying about current leadership. Dig deeper before making the decision to move your love one to The Springs. This is not the only place where staff have big hearts and will love your family member.
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