Auberge At Missoula Valley

Stephanie Montana

2021-01-01

One of the most unprofessional facilities I have ever worked for.

Eric Sayler

2021-09-01

Mind blowing the amount of staff they go through

Misty Warner

2021-08-01

There was a small mix up when scheduling a walk through, but the available staff fantastical stepped up to show me around. Loved what I seen. I would live there if they accepted woman in thier forties. :-)

McKenna Cramer

2021-04-01

The employees are so caring and really seem to love their work!

crystal burrows

2021-04-01

Worse place ever to work especially if u have a pca or cna these people in management think they can push u around. They don't provide proper ppe for staff either. Residents care there is poor as well due to management not providing proper tools for care this is my opinion.

J. E.

2021-01-01

I am so deeply disappointed and disgusted by the lack of professionalism at the Auberge. My mother moved in over a month ago, I live in another state, and I cannot get Auberge leadership to call me back. I've left messages for both Marketing personnel (who very effectively wooed my mother before she signed paperwork) and the Executive Director, and I am shocked and dismayed that neither have called me back. Staff have lied to my mother at least once (over something very minor, so WHY), and fully gaslighted her at least once (over a valid safety concern). I grant them tons of grace for the stress and pressures of the pandemic, and at the same time, what better way to care for their residents than to be in ACTIVE COMMUNICATION with their families? I could have provided them vital information AND HELP for my mother's comfort and quality of life. And what better way to support their community through the extraordinary challenges of 2020 than to foster positive relationships with their residents' extended care networks, namely, their FAMILY MEMBERS? The stress of both my mother and myself could have been *significantly* allayed by simply RETURNING MY CALLS.If I won the lottery I would yank my mother this second. For your loved ones, please do a lot of research and consider every other facility in Missoula before this one.UPDATE: Three weeks after I left this review I heard from the Marketing Director. I'm not sure if this review initiated that contact, but she was appropriately chagrined, and very respectfully fielded ALL of my thoughts, feelings, questions, and feedback with professionalism and full accountability. I want to give her credit for that. We talked for an hour, and I am cautiously optimistic about the care my mother is receiving.

Gabrielle Fought

2020-01-01

I work here and I absolutely love it. Each and every resident makes me smile wider than ever before. This is a job that I don’t dread going to, but a job that doesn’t even feel like a job. I go to work everyday excited to spend time with amazing residents and coworkers, and more importantly, excited to care for each resident. I think The Auberge at Missoula Valley would be a safe, loving, and family-based community that any family member should feel comfortable moving their loved one into. We have fun activities to keep the residents busy and social, and we have the best staff that puts each resident before themselves, every single day. This facility has moved me positively in more ways than one. I’m very thankful to work and participate in a family such as the Auberge community.

Billly Stone

2020-01-01

These people really care.

Mark Johnson

2020-01-01

Our mom is at Auberge and is doing well there. We've found the staff to be very caring and attentive. We're glad mom is somewhere she'll get the care and support she needs when we can't be there!

Chase R.

2020-01-01

The residents there seem to love it. They have plenty of fun activities such as Bingo, Movie Nights, Root beer float days out on the patio, etc. The food here is also based around each resident’s dietary needs and wants. Each concern of the employee’s constantly revolves around making every resident comfortable, happy, and at home. The staff is incredible, they work hard each and every day to not only make sure the residents are getting their basic needs fulfilled, but also their emotional needs taken care of. I recommend any family to put their loved one in this assisted living facility because the people truly, whole heartedly care. 5/5 stars from me.

Debbie Smart

2019-01-01

My mom has been there for a year and absolutely loves it, I can see how it would be a hard place to work but the staff treats the residents absolutely wonderfully.

Lori Williams

2018-01-01

My uncle lives there and is doing very well. He is involved in there resident’s club. He seems happy and well cared for. (I don’t live there so don’t feel right about number of stars, just going by my uncle’s experience.)

Keke Inman

2018-01-01

They are a joke if u would love for ur family member to be neglected go There. The nurses wouldn't take a family member serious and told her nothing was wrong come to find out the member had fallen which they knew and ignored. Come to find out had a broken hip and passed shortly after. And they treat there staff horrible.

Trevor Lotton

2018-01-01

I wouldn't give any stars I'd it was possible. This place sucks so bad. Just fired my friend cause the boss poked her daughter! She of course she's gonna freak out don't touch a girls kid period. She fired me for having fun. But she still has two people that do not call no show and neglects the residents! She is the worst boss I've ever met! Management sucks and I hope they see this. Don't work here unless u wanna get judged or picked on.