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Missoula Health & Rehabilitation Center
3018 Rattlesnake Dr, Missoula, MT 59802
Based on 16 reviews
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Services and Housing OptionsAssisted Living, Memory Care, Nursing Home, Respite, Skilled Nursing, Rehabilitation
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Missoula Health & Rehabilitation Center DescriptionNestled in a tranquil corner of Missoula, MT, the esteemed Missoula Health and Rehabilitation Center offers quality care to its community. We welcome all with open arms, offering walking paths, gardens and fountains for residents, families and friends to relish in our hospitable environment.
Assisted LivingAssisted Living strikes the ideal harmony between stimulation, involvement, and tranquility. Residents of our communities are encouraged to lead an active, independent lifestyle with a wide range of care services available whenever needed. We aspire to create a realm of abundant options, crafted to nurture your ideal lifestyle. From spick-and-span housekeeping and wholesome meals to cleanliness and healthcare, we work hard to keep you healthy, contented, and looked after.
Memory CareAt EmpRes communities, we create a secure and cozy atmosphere within our care center specifically tailored to the needs of those with mild to moderate Alzheimer's or other dementia-related conditions. Our compassionate care teams strive to provide reliable, secure assistance while cultivating a climate of energy, compassion and insight. By utilizing a person-centered approach and memory triggers, we foster an atmosphere of familiarity. Our programs and events foster a sense of daily community.
Respite CareA variety of circumstances may necessitate a short-term stay in an inviting atmosphere that offers professional nursing services. Our Respite Stay program offers the perfect balance of time away and peace-of-mind knowing your beloved is in a safe, supportive environment.
RehabilitationRehabilitation therapy services strive to propel residents back up to their peak performance. Physical therapy is crafted to soothe aches and invigorate wellness. Occupational therapy helps individuals acquire the right skills and, if needed, custom-made tools to ensure they can perform daily activities like dressing themselves properly, maintaining personal hygiene habits, and cooking their own meals. Speech and Language Pathologists help residents reach a higher quality of life by assessing language, swallowing, and/or cognitive issues.
Skilled NursingNo matter the duration of care you require, our nursing communities are designed to provide superior quality and compassionate rehabilitation in a supportive atmosphere. As a resident, your wants and desires sculpt the experience you have - from what's on the menu to which activities are pursued. We are devoted to aiding you in feeling comfortable, relaxed, and like a part of the family.
DiningResidents can anticipate a smorgasbord of nutritious and delectable meal choices! At our restaurant, we offer an array of choices for breakfast, lunch and dinner - from soup to sandwiches – ensuring that residents have a wide range of delicious meal options. Our mission is to craft nourishing meals that cater to the individual dietary requirements and tastes of every resident.
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Assisted Living Services and AmenitiesAt Missoula Health & Rehabilitation Center, residents are provided with assisted living services and amenities to ensure their safety and comfort. All rooms come equipped with an in-room emergency call system, walk-in showers for optimum safety, large windows, wall-to-wall carpeting, and convenient kitchenettes (refrigerator, sink, microwave). Utilities are also included (except phone and T.V.). This allows residents to enjoy the comforts of home while still receiving the care they need.
Rehabilitation Services and AmenitiesMissoula Health & Rehabilitation Center provides a variety of rehabilitation services and amenities for their patients. Physical Therapy, Occupational Therapy, and Speech and Language Pathology are all offered to help patients recover from injuries, surgeries, or illness. Patients can access these services in order to regain strength and mobility, relearn everyday activities, and improve communication skills. The facility also offers a wide range of amenities such as private rooms, a recreation center with a library and game room, and a spacious dining area.
Skilled Nursing Services and AmenitiesMissoula Health & Rehabilitation Center provides 24-hour nursing care and support services to meet the needs of their post acute care and long-term care patients. Physical, occupational, and speech therapy are available to help improve mobility, strength, coordination, balance, and communication skills. Additionally they offer dialysis, wound care management, intravenous therapies, pain management services and nutritional counseling.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 4 stars on its quality measures rating, and 2 stars on its staffing rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/67 and is run by a for profit organization. It is a large-sized nursing community with 53 nursing beds. Currently, there are 33 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 2 facility incidents reported in the last 3 years that resulted in a citation.
Overall RatingsMissoula Health & Rehabilitation Center is an esteemed nursing home that prides itself with a 4-star overall rating, which is the second highest achievable. Positioned amongst the top 30% of facilities in terms of overall rating, it outpaces the state average, showcasing its leadership and commitment to delivering high-caliber care. Adding to its list of achievements, this nursing home also boasts a 4-star health inspection rating, again making it stand in the top 30% of facilities based on this criterion and outperforming the state average. Lastly, it has been recognized with a 4-star quality rating, placing it comfortably in the top half of facilities in terms of quality. Excelling once again, it surpasses the state average, thereby reiterating the nursing home's unwavering commitment to quality care and service.
Staff RatingsMissoula Health & Rehabilitation Center, a nursing home facility, currently holds a 2-star staff rating, placing it at the second lowest rank available. When it comes to nursing aid staffing hours per resident per day, with 1.6 hours, the home falls into the bottom 10% of such facilities, rendering it lower than the state-wide average of 2.31 hours. Despite this, the facility fares better in terms of LPN staffing hours, being in the top 30% with 1.03 hours per resident per day, exceeding the state average of 0.54 hours. On the other hand, the center's RN staffing hours per resident per day are on the weaker side, coming in at 0.51 hours, less than the state's 0.8 hours, landing it in the bottom half of facilities in this category. Fortunately, Missoula stands strong in licensed staffing hours, being in the top 40% of facilities with 1.54 hours per resident per day, surpassing the state average of 1.34 hours. Equally impressive is the home's provision for physical therapist staffing hours per resident per day. Outranking the state's 0.05 hours with their 0.1 hours, Missoula is in the top 30% of facilities, demonstrating strength in this aspect of care.
Covid DataThe Missoula Health & Rehabilitation Center is renowned for its impressive vaccination rates. The nursing home finds itself in the top 40% of facilities, having a resident up to date with latest vaccination rate of 73.5%, substantially higher than the average state rate of 61.3%. This marks a significant achievement, given the pivotal role vaccines play in safeguarding the health and wellbeing of residents. In addition to their high resident vaccination rates, the Missoula Health & Rehabilitation Center also ranks among the top 20% of facilities in terms of their staff's up to date vaccination rate. Their score of 47.6% is more than double the state average of 21.9%, attesting to the center's commitment to ensuring the health and safety of not only its residents, but also its dedicated staff.
Quality MeasuresThe Missoula Health & Rehabilitation Center is a well-regarded nursing home facility, boasting a 4-star quality measure rating, signifying it as a high achieving establishment. Although it lays within the lower 40% of institutions regarding the proportion of residents provided with the pneumococcal vaccine, its rate of 95.73% outperforms the state average of 92.33%. However, the center falls in the top half for the percentage of residents whose ability for independent motion has deteriorated, presenting 12.53% compared to the state's higher percentage at 17.26%. Despite this, they're part of the superior 10% of establishments due to having no residents experiencing significant weight loss, an outstanding feat compared to the state's 7.84%. The center, unfortunately, falls within the lesser 20% segment concerning residents with a bladder catheter, featuring 3.35% against the state's lower average of 2.78%. It also falls within the lower 40% for residents administered with an antianxiety or hypnotic medication, indicating 20.69% compared to the state's lower level of 15.79%. Despite these figures, the Missoula Health & Rehabilitation Center remains a commendable institution.
Emergency and Hospitalization Quality MeasuresThe Missoula Health & Rehabilitation Center prides itself on its outstanding performance in the healthcare sector, placing in the top 10% of nursing homes nationwide for having just 0.21 hospitalizations per 1000 days—a figure significantly lower than the state average of 1.31. The facility also stands out for its low rate of outpatient emergency department visits per 1000 days, registering at a mere 0.58. Notably, this is less than half of the state's rate of 1.28 and puts the Center within the top 30% of the best performing facilities in this metric. The Missoula Health & Rehabilitation Center's exceptional track record in minimizing hospitalizations and emergency department visits underscores its commitment to providing superior and proactive care for its residents.
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General Staff Rating
Care Staff Rating
Missoula Health and Rehab may not be the most “glamorous” assisted living facility in town. But they have some of the best staff without a doubt. They are kind, caring and compassionate. What they do on the daily is not easy- and keep in mind they also are in the process of updating equipment and living spaces. My father is a resident- and he loves the staff and environment- Karrie and team are on top his appointments and medications. They also call me directly with any questions or concerns. While it may not be the newest and prettiest facility- your loved one will receive quality care from amazing people.
I have worked at MHR for two years as their Social Worker. It has been the most rewarding, challenging, and wholesome place I have ever been employed with. During this nationwide pandemic, our main focus has remained consistent, keeping our residents safe. Every staff member has stepped up, worked extra hours, provided emotional support and tried to fill the void that this vulnerable population has endured while being away from their families. I am more than proud to be a part of this organization.
The staff at MHR do an excellent job meeting the needs of the residents and family. They take time to listen and work as a team to problem solve. They have an experienced nursing team with a large range of specialties that allows them to treat medical conditions from: cardiac, pulmonary, wounds, orthopedics, diabetes and so on. Health Care Services Group does an excellent job keeping the facility clean and the residents enjoy the 1:1 time while they are cleaning rooms. The dietary department enjoys holding special events for residents, families and friends. MHR also has an excellent therapy team covering seven days a week PT/OT/SLP while also providing outpatient therapy to those who have went home.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2023-02-28||2023-04-07||D||Egress Deficiencies||Have correct number of accessible exits for each story.|
|2023-02-28||2023-04-07||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2023-02-28||2023-04-07||D||Services Deficiencies||Install properly constructed and protected linen or trash chutes.|
|2023-02-28||2023-04-07||F||Miscellaneous Deficiencies||To conduct inspection, testing and maintenance of fire doors by qualified individuals.|
|2022-02-07||2022-03-18||E||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2022-02-07||2022-03-18||D||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2022-02-07||2022-02-22||D||Egress Deficiencies||Have correct number of accessible exits for each story.|
|2022-02-07||2022-03-18||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2022-02-07||2022-03-18||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2022-02-07||2022-03-18||D||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2022-02-07||2022-03-18||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2022-02-07||2022-03-18||D||Miscellaneous Deficiencies||Have restrictions on the use of portable space heaters.|
|2021-03-02||2021-04-09||F||Emergency Preparedness Deficiencies||Establish staff and initial training requirements.|
|2021-03-02||2021-04-09||F||Emergency Preparedness Deficiencies||Implement emergency and standby power systems.|
|2021-03-02||2021-04-09||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2021-03-02||2021-04-09||E||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2021-03-02||2021-04-09||F||Egress Deficiencies||Have correct number of accessible exits for each story.|
|2021-03-02||2021-04-09||E||Egress Deficiencies||Have exits that are accessible at all times.|
|2021-03-02||2021-04-09||E||Egress Deficiencies||Install emergency lighting that can last at least 1 1/2 hours.|
|2021-03-02||2021-04-09||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2021-03-02||2021-04-09||E||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2021-03-02||2021-04-09||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-03-02||2021-04-09||F||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2021-03-02||2021-04-09||E||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2021-03-02||2021-04-09||E||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2021-03-02||2021-04-09||E||Miscellaneous Deficiencies||Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.|
|2021-03-02||2021-04-09||F||Miscellaneous Deficiencies||To conduct inspection, testing and maintenance of fire doors by qualified individuals.|
|2021-03-02||2021-04-09||F||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the installation and maintenance of electrical systems.|
|2021-03-02||2021-04-09||F||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
|2021-03-02||2021-04-09||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
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