📞 Call for pricing and availability: (800) 780-8101

Sunterra Springs Riverview

3550 West Americana Terrace, Boise, ID 83706

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(208) 615-4940

Estimated Pricing

Studio
Estimated $6,970

Price Comparison

  • Average City Price: $6,981
  • Average State Price: $7,280
  • Average National Price: $7,508



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Boise


    Community Reviews

    7.7
    Sunterra Springs Riverview
    Based on My Caring Plan's proprietary scoring, including 15 reviews across the web

    Ranking

  • Ranking in City: 34 out of 46 communities in Boise
  • Ranking in State: 152 out of 207 communities in ID
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Patients have had successful recoveries from various conditions, including ankle surgery and broken hips, with significant improvements noted.
    • The staff is frequently described as kind, dedicated, professional, and compassionate, providing respect and kindness to patients.
    • Facilities are praised for being impressive, with some rooms offering beautiful views that enhance the patient's experience.
    • Food quality is generally good, with accommodations made for food allergies and the option for family or friends to bring in food items.
    • Several reviewers expressed heartfelt thanks for the care provided to their loved ones, noting that it significantly improved their quality of life or recovery process.

    Negative Reviews:

    • There have been instances of communication issues and administrative errors, leading to confusion and frustration for patients and their families.
    • Some patients felt pressured about their discharge or recovery progress, with reports of being asked to leave prematurely.
    • One review mentioned the facility being dirty and old, with inadequate care that allegedly contributed to a patient's decline.
    • Food quality, while generally acceptable, was criticized by some for not meeting personal or family expectations.
    • There were complaints about the professional behavior of some staff members, including not listening to patient requests and being rude.

    Mixed Reviews:

    • While many reviews praise the staff and care provided, there are significant concerns about administrative practices, communication, and specific instances of care that did not meet expectations.
    • The facility's environment and amenities receive mixed feedback, with some appreciating the views and facilities, while others criticize the upkeep and cleanliness.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 5
    Staffing rating: 3
    Quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 21, 2013
    Ownership type: For Profit
    Provider type: Medicare
    Nursing home capacity: 30
    Total current residents: 29
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $8875


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-06-05 2019-07-22 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-05 2019-07-22 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-05 2019-07-22 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-06-05 2019-07-22 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    2018-06-05 2018-06-21 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2018-06-05 2018-06-21 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-06-05 2018-06-08 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2017-05-01 2017-06-05 F Construction Deficiencies Use approved construction type or materials.
    2017-05-01 2017-06-05 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2017-05-01 2017-06-05 F Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2017-05-01 2017-06-05 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-05-01 2017-06-05 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2017-05-01 2017-06-05 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2017-05-01 2017-06-05 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-01-09 2020-02-14 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2020-01-09 2020-02-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-09-27 2018-10-22 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-09-27 2018-10-22 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-09-27 2018-10-22 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-09-27 2018-10-22 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-11-20 2021-01-15 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-20 2021-01-15 F Infection Control Deficiencies Report COVID19 data to residents and families.

    Fines

    Fine Date Fine Amount
    2020-11-20 $8,875

    What is in the Neighborhood

    General Area Overview
    • The closest city is Garden City which is 0.8 miles away and has a population of 11,550 (small town).
    • The average income is $90,187, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 30
      • Average Temperature: 53.8
      • Day Breakdown: The area gets 91 days of rain, 35 days of snow and 238 days of sun
      • Precipitation: 0.9 inches a year

    Demographic Overview
    • The median age is 34.9 years old, average compared to other cities.
    • 7.33% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.14% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 4% Asian, 1% Black or African-American, 8% Hispanic or Latino, and 84% White.

    Health and Safety Overview
    • The crime rate is 4.18 per 100 people which is average compared to other cities.
      • Violent Crime: 0.94 incidents per 100 people
      • Property Crime: 1.63 incidents per 100 people
      • Drug-Related Crime: 0.96 incidents per 100 people
    • The average life expectancy in zip code is 79.92 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 147.0, Moderate Days 35.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Smart Foodservice
    0.2 miles away
    Ocean Beauty Seafoods
    0.9 miles away
    Albertsons
    0.9 miles away
    Trader Joe's
    1.0 miles away
    Grocery Outlet
    1.3 miles away

    None Found

    Bus Stations

    Americana & Albertson Park NWC
    0.2 miles away
    Americana & Ann Morrison NEC
    0.2 miles away
    Americana & Shoreline SWC
    0.2 miles away
    Americana & Shoreline SEC
    0.2 miles away
    Fairview & 27th SWC
    0.3 miles away

    Banks

    U.S. Bank
    0.3 miles away
    Idaho First Bank
    0.9 miles away
    Idaho United Credit Union
    0.9 miles away
    Idaho Trust Bank
    0.9 miles away
    Sunwest Bank
    1.0 miles away

    Hospitals

    St. Luke's Boise Medical Center
    1.5 miles away
    Saint Alphonsus Regional Medical Center
    1.5 miles away
    Boise Va Medical Center
    1.5 miles away
    St. Luke’s Rehabilitation Hospital
    1.6 miles away
    Intermountain Hospital
    2.2 miles away

    Pharmacies

    Customedica Pharmacy
    0.8 miles away
    Rite Aid
    0.9 miles away
    Sav-on Pharmacy
    1.0 miles away
    Medsync Healthmart Pharmacy
    1.4 miles away
    Walgreens
    1.7 miles away

    Dentists

    Boise Downtown Dental
    0.9 miles away
    Value Dental
    2.5 miles away
    Taylor Family Dentistry
    3.1 miles away
    Northwest Dental Center
    3.1 miles away
    David W Cutler DDS PA
    3.1 miles away

    Parks

    Kathryn Albertson Park
    0.1 miles away
    Idaho Fallen Firefighters Memorial Park
    0.1 miles away
    Ann Morrison Park
    0.1 miles away
    Shoreline Park
    0.3 miles away
    Ayres Park
    0.3 miles away

    None Found

    Shopping

    Boise Towne Square
    2.6 miles away
    The Village at Meridian
    6.2 miles away
    Karcher Mall
    18.8 miles away

    Culture

    Boise Creative Center
    0.7 miles away
    Boise Contemporary Theater
    0.9 miles away
    Stage Coach Theatre
    0.9 miles away
    Gallery 601
    1.0 miles away
    Visual Arts Collective (VAC)
    1.0 miles away

    Restaurants

    Tepanyaki Japanese Steak House
    0.4 miles away
    Sushi Joy
    0.5 miles away
    Americana Pizza
    0.5 miles away
    The Shed
    0.8 miles away
    Smoky Mountain Pizzeria & Grill
    0.8 miles away

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    Google map of Sunterra Springs Riverview

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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