Silvercrest Health And Rehabilitation Center

The reviews for the senior living facility present a mixed picture, with many highlighting the caring and helpful nature of the staff, while others point out significant areas of concern.

• Several reviewers praise the staff for being kind, helpful, and going above and beyond in their duties, particularly in rehabilitation and nursing care.
• Positive remarks also include the facility being clean, well-maintained, and having a no-hassle check-in process. The food generally receives good feedback, with some exceptions.
• However, there are notable complaints about the timeliness and quality of care, including delays in medication administration, inappropriate staff behavior, and lack of attention to residents' needs.
• Specific criticisms include a nurse described as unhelpful and insensitive, issues with the quality of meals prepared by one of the cooks, and a family's distressing experience leading to an emergency hospital visit due to perceived neglect.
• One review highlights a heartwarming story of the facility accommodating a couple to stay together in the same room, showcasing a high level of compassion and personalized care.
• Despite some negative experiences, many reviewers recommend the facility, citing the dedication of the staff and the overall positive environment.

In summary, while there are areas that need improvement, particularly in staff responsiveness and some aspects of care, the facility is generally appreciated for its compassionate staff, clean environment, and the quality of its rehabilitation services.