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Riverside Health & Rehabilitat
745 Main St, East Hartford, CT 06108
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 289-2791Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Riverside Health and Rehabilitation Center highlight a mix of experiences. Many visitors and family members of patients have praised the facility for its cleanliness, professional and friendly staff, and the quality of care provided. Positive experiences include effective communication from the staff, exceptional care for COVID-19 patients, and a welcoming environment for visitors and volunteers.
Specific staff members have been repeatedly commended for going above and beyond in their roles, contributing to the recovery and comfort of patients. The facility has been described as a comfortable and clean environment, with several reviewers expressing gratitude for the attentive and caring nature of the staff.
However, some reviews have raised serious concerns about the facility, including allegations of neglect, unprofessional behavior from some staff members, and incidents that have led to distress and harm to patients. These negative experiences have led to calls for improvements in staff training and facility management.
Overall, while many have had positive experiences at Riverside, highlighting the caring nature of the staff and the quality of the rehabilitation services, there are significant concerns that need to be addressed to ensure the safety and well-being of all patients.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 1, 1976
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 345
Total current residents: 290
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $65202
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-04-30 | 2019-05-02 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-03-14 | 2018-04-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-03-14 | 2018-04-25 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-09 | 2023-03-02 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-02-09 | 2023-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-09 | 2023-03-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-08-27 | 2021-10-08 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-08-27 | 2021-10-08 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-27 | 2021-10-08 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-08-27 | 2021-10-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-27 | 2021-10-08 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-08-27 | 2021-10-01 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-27 | 2021-10-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-27 | 2021-10-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-21 | 2022-06-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-12-30 | 2022-02-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-12-30 | 2022-02-10 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-12-09 | 2022-01-19 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-12-09 | 2022-01-19 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-05-02 | 2019-06-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-02 | 2019-06-03 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-02 | 2019-05-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-11-04 | 2020-11-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-22 | 2020-10-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-03 | 2021-03-04 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-25 | 2021-03-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-01-25 | 2021-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-01-25 | 2021-03-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-03-21 | 2018-04-30 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-03-21 | 2018-04-30 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-03-21 | 2018-04-30 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-03-21 | 2018-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-03-21 | 2018-04-30 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2018-03-21 | 2018-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-03-21 | 2018-04-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-03-21 | 2018-04-30 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-03-21 | 2018-04-30 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-03-21 | 2018-04-30 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-22 | $13,000 |
| 2021-01-25 | $9,750 |
| 2021-08-27 | $9,750 |
| 2023-02-09 | $32,702 |
What is in the Neighborhood
- The closest city is Hartford which is 2.0 miles away and has a population of 124,006 (small city).
- The average income is $43,261, which is very low compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 31
- Average Temperature: 54.3
- Day Breakdown: The area gets 152 days of rain, 29 days of snow and 182 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 6.37 per 100 people which is high compared to other cities.
- Violent Crime: 1.46 incidents per 100 people
- Property Crime: 3.85 incidents per 100 people
- Drug-Related Crime: 0.31 incidents per 100 people
- The average life expectancy in zip code is 79.48 years old, which is high compared to other zip codes.
- Air Quality: Good Days 146.0, Moderate Days 34.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Greenway Market
1.5 miles awayCTown Supermarkets
1.8 miles awayAldi
1.9 miles awayStop & Shop
2.2 miles awayViva Mexico Grocery Store
2.2 miles awayTransportation
Hartford
1.8 miles awayWindsor
5.9 miles awayBus Stations
Bus Stop A
5.3 miles awayBus Stop B
5.3 miles awayDay Hill and Baker Hollow
8.0 miles awayBanks
Hartford Federal Credit Union
1.5 miles awaySantander
1.5 miles awayTD Bank
1.5 miles awayKeyBank
1.5 miles awayBank of America
1.6 miles awayHospitals
Hartford Hospital
1.7 miles awayConnecticut Children's Medical Center
2.0 miles awaySaint Francis Hospital and Medical Center
2.6 miles awaySaint Francis Hospital and Medical Center - Mount Sinai Campus
3.2 miles awayHebrew Senior Care
5.0 miles awayPharmacies
CVS Pharmacy
1.4 miles awayCVS
2.4 miles awayHealth Care Pharmacy
2.7 miles awayKure Rx
2.8 miles awayWalgreens
4.9 miles awayDentists
Tooth and Gumz Dentistry
3.1 miles awayP.S. Dental
3.5 miles awayJohn Printup, DDS
3.6 miles awayDr. Dental
3.9 miles awayGlastonbury Family Dental
4.1 miles awayParks
Riverview Park
0.1 miles awayCenter Park
0.2 miles awayAlumni Field
0.3 miles awayPlaces of Worship
Chapel on the Green
18.3 miles awayShopping
Charter Oak Mall
2.1 miles awayBuckland Hills Mall
5.8 miles awayWestfarms
6.6 miles awayEnfield Square
16.0 miles awayWestfield Meriden
17.0 miles awayCulture
Mortensen Riverfront Plaza Performance Tent
1.1 miles awayHartford Stage
1.5 miles awayXfinity Theatre
1.5 miles awayCharter Oak Cultural Center
1.5 miles awayTheaterWorks
1.6 miles awayRestaurants
Vivo
1.2 miles awayMargaritas
1.2 miles awayThe Capital Grille
1.3 miles awayFront Street Bistro
1.3 miles awayThe Blind Pig Pizza Co
1.3 miles awayGet exact pricing & check availability
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