Oakmont Of The Lakes

j d.

2020-09-24

We took our mom out because their response to covid was to trap her in her room with no contact with anyone and no plan on how to change things. They refuse to answer questions about the steps that they are taking to make the facility safe. Shame on them. When you ask, they get defensive and raise their voices.

Lisa M.

2020-07-16

IHighly recommend Oakmont.  Had a family member live here for almost 2 years.  My family member was always well cared for which gave me peace of mind. . Elizabeth, the director is very responsive, even on her days off! Caregivers were always respectful and  cared about the well being of the residents. Place is newly updated as well.

Hayden B.

2019-05-28

This property has a great courtyard and looks great from the outside. The dining room is always very understaffed which leads to the residents being ignored or given attitude by the serving staff. It is a very expensive place, they could probably stand to hire a few more people in the kitchen and dining room. I'm sure that isn't the only place they're lacking in staff, but it's what I've observed quite a few times

Ken G.

2019-02-20

Team is nice and friendly.  The place is clean and beautiful and I understand that is going to have a renovation, so it should be even better!!!  Food quality has gotten a lot better since the change as they have added food prepared to order made with fresh ingredients.  Definitely a place to check out if you are looking for a loved one in need of Assisted Living.

Jeff M.

2019-01-25

This past Monday, I tagged along on a tour of the Oakmont property with my nephew while searching out an assisted living place for my uncle. On arrival, it looks like your average facility but once you are actually in the building that's when it really stands out as a really nice place. The staff is very friendly and and the property is well kept. We were told, while on the tour, that there are many activities for the tenants that they are always mentally and physically occupied. We toured the courtyard which was very nice and the banquet room was really nice. I'm not too sure what the plan is for my uncle, that's up to their family but I came away with a strong impression of the campus. My parents are still strong, independent and working, so this isn't the place for them but I would definitely recommend Oakmont to any of my other friends looking for a senior community for a relative

Marci L.

2019-01-23

This is a beautiful place! And what truly makes it beautiful are people there. I went to visit my childhood best friend's grandma (she's like my own gramma) at Oakmont and I am so impressed with what's going on there. There's activities, children from other families were there engaging and visiting with other tenets. We laughed, we ate, and we had a wonderful time. And the staff!!! So friendly and professional!! I spoke with the marketing director, Melissa, and she is wonderful! Gramma is truly happy there. And for that, I am so grateful. Thank you Oakmont of West Las Vegas.

Rob P.

2019-01-18

Atria Sunlake is now called Oakmont. If you love your parents or the elderly DO NOT LET THEM LIVE HERE!! The rent here has gone up from $3700 in 2016 to $5000 beginning 2019. And truthfully the services and attention to details especially the food has gone down. We had dinner with her last week and it was inedible.  Many of the seniors leave the dining room hungry because the food is tasteless.  We now have to take our mom out for a meal that she enjoys and that's bad!! Some of the people at the front desk are rude and snarky. My mom and others living there call it "The Prison".  Most of the residents there are afraid to speak out for fear of retribution in some way or another. We are currently looking for better and less expensive facilities.

Janet Rodriguez

2021-11-01

Gorgeous clean community and a wonderful caring staff at Oakmont of the Lakes! Would highly recommend.

Alex Saitta

2021-10-01

Oakmont of the Lakes is by far the best assisted living in the Valley. Not only is the community absolutely beautiful, it is clean and the residents and staff seem truly happy. From the moment you step inside you can feel the love. I would highly recommend Oakmont.

Orlie Co

2021-03-01

Oakmont is absolutely the best assisted living home in las Vegas. The staff are amazing and caring. I like how residence looks so happy and engaged. Will definitely recommend this place if you are searching for a good home.

Em Wax

2021-02-01

Oakmont is a beautiful community to work for and to live in. The staff is phenomenal and the management team works hard to make sure everything is perfect. The executive director, Elizabeth Hernandez truly cares and it shows when you enter the community. The activities, even during the Covid pandemic, are far above any other community. Residents are engaged and happy! Just check out the Facebook page to see the amazing desserts and specialties that the activity director comes up with! I loved my time at oakmont and you will too!

Claudia Miller

2021-01-01

My mother became a resident of Oakmonts assisted living in March of 2020. It was a year that changed our world and made life challenging in ways we never could have imagined. Especially for seniors. My mom had Alzheimers and had no clue as to the reasons for rapid shut down of her new world. But as soon as it was safe to do so Elizabeth allowed me to visit with my mom out front. As my moms disease progressed she became one of Oakmonts Memory Cares first residents. Emily the Memory Care director and her amazing staff along with hospice gave compassion and wonderful care that surpassed that of a family member. They WERE her family and will always be part of mine. When her passing became imminent Emily called me and told me I could spend the day and nite and or however long i needed to or wanted to. on the day my mom passed away i was at her side along with Oakmonts amazing teams loving arms. When its my turn to move to assisted living i wont need to look anywhere else.

lauren wert

2021-01-01

Absolutely the best senior living facility in Las Vegas! It is such a comfort to know my grandmother is in a place that feels like home. I never have to worry if she is receiving the right care or not.The staff (especially Valerie and Burt) go above and beyond to make sure every day has something for their residents to enjoy! The upgraded interior of the building is especially impressive.Thank you Oakmont for caring for the residents like family!

Louis Manchester

2021-01-01

Where do I begin:Oakmont is a sales driven company. They do not care about the senior community. Oakmont of The lakes has had a sign out front of the community since COVID-19 started saying that they are offering virtual tours during COVID-19 but COVID-19 has not stopped the Executive Director, Elizabeth Hernandez from and the sales department from bringing in tours. They have no idea who they are bringing into the community for tours and what they have been exposed to, that makes no difference to them, anything for a sale. They put the residents who have been living there and staff members at risk for exposure.A letter was sent out notifying Residents and Family Members that a new employee tested positive for COVID. The letter stated that the employee was behind close doors during her first week of training which is a lie. The employee received a tour through the entire community from corporate staff, which I may add, the corporate staff travels back and forth from California to Las Vegas and spends a couple of days in the building. These people traveling do not quarantine for 14 days after they arrive. So who know what they are exposing residents to. The new employee who tested positive was in all common areas, around residents and most of the directors. Why was that new employee not tested before he/she began working at Oakmont of the Lakes? And if he/she was tested why didn't Elizabeth wait for results before allowing that employee to begin working? The directors who were in direct contact with the infected employee did not quarantine, knowing that they had been exposed continued to go to work around the residents and staff members. Other employees who may have been exposed, non-director employees are forced to quarantine so why shouldn't directors who have been exposed have to quarantine?Elizabeth picks the "essential visitors" that she allows in the community. I see and hear other family members entering the building and Elizabeth saying that they are essential but other family members are not? I over hear Family members saying they are essential because they have to set up their mom or dads medications for the week or month! Isn't that against state regulations to allow a family member to set up a family members medications who lives in assisted living? I was under the impression that residents had to be able to know what they take and how many times they take it in order to do they're own medications...at least that's what was explained to me when I moved my loved one into the Lakes. Like I said Elizabeth allows some people to to break the rules and others can't. I want to see my loved one everyday but not at the risk of exposing other residents and staff members but there are some family members that don't care, they want to sit all day with their mom or dad to keep them company during COVID, all of us would like to do that so why can only some family members be allowed in the community for that and not others?I love the Med techs and caregivers who take care of my loved one, they do such a great job. I never see Shanita or Elizabeth helping the Care staff. I don't even know what Shanita's purpose is, the med techs, caregivers and Donna are always are the ones to help me and my loved one when we need it. I can almost never reach Shanita, I don't believe that she checks on the residents the way she should. From speaking with other family members who have had they're loved ones decline, seems like there is no nurse in the building. The care staff can only do so much.The culinary department tries so had to please my loved one and all residents from what I can see.The activities director is very negative, I have heard her on more than several occasions putting down other staff members/departments. I have heard her mistreat residents, very disrespectful and rude at times.Elizabeth is a terrible Administrator. I am looking to place my loved one some where else.

Andrew A.

2021-01-01

Oakmont of The Lakes has to be the best Assisted living in Las Vegas. I've seen other places but there is no comparison out there. There team is so professional and friendly and they make that lasting impression. Especially the Manager Elizabeth Hernandez, she will be the main reason i will be bringing my father there to retire soon. I would definitely recommend Oakmont to anyone looking for there family or friends a place to call home.

debra young

2021-01-01

WOW......I thank my lucky stars I found Oakmont of the Lakes. I relocated my Mom from New York to Las Vegas (scary). My family researched Assisted Living Facilities for WEEKS and visited over a dozen places. OAKMONT stood out like the SUN in the sky. It was the only place I felt secure and comfortable with. After seeing the newly renovated property (which is GORGEOUS...I should know, I am an Interior Designer) and meeting the team members, it felt like home with family. I'd give it TEN STARS if that were possible. The staff (team members) are ALL the most CARING and KIND people I've EVER met and I mean EVERYONE from the Director to the Maintenance Department, HouseKeeping, Kitchen, Activities and Reception. THEY ARE TRULY "THE BEST"..........Thank you Oakmont

Amanda Aydin

2021-01-01

Best place in town! Beautiful renovations, attentive staff, and wonderful activities.

Grace Gonzales

2021-01-01

Great place to live at the staff is always happy and smiling

Brenda Pennington

2020-01-01

My dear Mom has made Oakmont her home for the last 2 years! It was a difficult adjustment after losing her soulmate after 68 years together! The Oakmont community has become her family. At almost 90 she keeps very busy with the numerous activities every day. She loves doing two exercise classes each day and fits in crafts, word games and story sharing. I can’t say enough about Valerie and her dedication to the residents. Every holiday is over the top with decorations and special fun activities. Sometimes my Mom complains that she is too busy. Ha! She thrives on the social interaction! The live entertainment and cocktails twice a week are great! With none of her 4 children living in Nevada, Oakmont treats us like family too when we visit almost monthly. We stay with my Mom, eat meals in the dining and join her in the many activities! The transition has been much easier for my Mom because of the Oakmont staff. I will be there for Christmas! I know the chef will create a wonderful feast as he always does for holidays! Thank you!

Linda Johnsen

2020-01-01

Our parents were married for 68 years when my father died. Mother did not want to move out of their beautiful home because of all the memories they shared there. Oakmont was an answered prayer!Our mother moved to Oakmont two years ago and has been SO happy with the decision. The entire staff is friendly and caring. They all know mom’s name and genuinely care about her well-being. Mother loves all the awesome daily activities! The many activities keep our mom engaged and connected with her friends. My siblings and I travel from out-of-state to visit Mom and are always made to feel welcome. In fact, because of the friendly staff, varied activities, exceptional entertainment and great food, our Mom proudly calls Oakmont “Home”.

Luis Bergman

2020-01-01

5 Stars! Great Place!!

Dede Herman

2019-01-01

I would definitely recommend Oakmont if you are looking for a beautiful home for a loved one.Everyone from the Executive Director Elizabeth and her entire "TEAM" are always so friendy and positive.Great activities! Food is fantastic just an allaround great feeling in the building when you walk in.Oakmont cares about their residents and it shows!Keep up the great work:)

Barry Bozonier

2019-01-01

I love the feeling when you walk through the door. Beautiful, clean and the residents and staff are happy and always friendly.Oakmont will be the home of my grandma in the future!