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Middlesex Health Care Center

100 Randolph Rd, Middletown, CT 06457

Assisted Living Nursing Home Respite Care Skilled Nursing
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(860) 344-0353

Estimated Pricing

Studio
Estimated $2,772

Price Comparison

  • Average City Price: $2,778
  • Average State Price: $3,542
  • Average National Price: $3,754

    • Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Middletown

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Middletown

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Middletown

    Community Reviews

    5.1
    Middlesex Health Care Center
    Based on My Caring Plan's proprietary scoring, including 30 reviews across the web

    Ranking

  • Ranking in City: 7 out of 8 communities in Middletown
  • Ranking in State: 347 out of 363 communities in CT

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers report extremely poor experiences, citing neglect, unprofessional behavior, and critical health issues arising during stays.
    • Communication with staff is described as very difficult, with calls often going unanswered or met with unhelpful attitudes.
    • Incidents of physical harm and negligence leading to serious consequences, including death, have been reported.
    • Concerns about hygiene and food quality are prevalent, with reports of raw and moldy food being served.
    • Some staff members are described as rude, lazy, and disrespectful towards residents.
    • Financial and administrative grievances were mentioned, including mismanagement of patient funds.

    Positive Reviews:

    • A few reviewers acknowledge excellent care from staff, particularly praising specific programs and individuals for their dedication and support.
    • The Ambassador program receives special mention for its effectiveness in addressing residents' needs and concerns.
    • Some family members felt reassured and satisfied with the care provided to their loved ones, highlighting the efforts of nurses and aides.

    Mixed Reviews:

    • While there are instances of positive feedback regarding staff attentiveness and care, these are significantly outnumbered by negative experiences.
    • One review mentions initial communication issues that were eventually resolved, leading to a more confident outlook on the care provided.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

    Middlesex Health Care Center Videos

    Connect with a Free Senior Living Advisor

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    Health

    24-hour supervision

    Caregiver

    Home health care

    Rehabilitation

    Restorative care

    Therapeutic recreation

    Activities

    Recreational activities

    Community Amenities

    Lounge

    Dining

    Dining area

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3

    Nursing Home Overview

    Participation date: Jan. 1, 1972
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 150
    Total current residents: 68
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 26
    Number of payment denials: 1
    Number of fines: 6
    Total cost of fines: $247421

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-11-15 2019-12-20 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-08 2022-12-09 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-31 2022-11-30 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-10-31 2022-11-30 F Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-10-31 2022-11-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-31 2022-11-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-10-31 2022-11-30 F Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-10-31 2023-01-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-10-31 2022-11-30 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-10-31 2022-11-30 E Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2022-10-31 2022-11-30 E Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2022-10-31 2022-11-30 B Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-10-31 2022-11-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-02 2022-01-31 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-12-02 2022-01-31 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2021-12-02 2022-01-31 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-12-02 2022-01-31 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-12-02 2022-03-02 E Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2021-12-02 2022-01-31 D Administration Deficiencies Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    2021-12-02 2022-01-31 D Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2021-12-02 2022-01-31 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2021-12-02 2022-01-31 E Infection Control Deficiencies Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    2021-12-02 2022-03-02 E Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    2021-12-02 2022-01-31 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-12-02 2022-01-18 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2021-12-02 2022-01-31 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-02 2022-03-30 H Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-12-02 2022-01-31 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-02 2022-03-02 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-12-02 2022-01-31 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-12-02 2022-01-31 G Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-12-02 2022-03-02 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-12-02 2022-01-31 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-12-02 2022-03-02 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-02 2022-03-30 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-02 2022-03-02 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-02 2022-03-02 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2022-02-12 2022-03-11 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-02-12 2022-03-11 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-02-12 2022-03-11 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-02-12 2022-03-11 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2022-02-12 2022-03-11 B Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2022-02-12 2022-03-11 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-02-12 2022-03-11 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-02-12 2022-03-11 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-02-12 2022-03-11 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2022-02-12 2022-03-11 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-02-12 2022-03-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-02 2022-01-31 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-08-18 2021-08-17 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-11-15 2019-12-27 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-11-15 2019-12-27 C Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2019-11-15 2019-12-27 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-11-15 2019-12-27 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-11-15 2019-12-27 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-11-15 2019-12-27 E Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-11-15 2019-12-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-15 2019-12-27 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-11-15 2019-12-27 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-11-15 2019-12-27 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-11-15 2019-12-27 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-11-15 2019-12-27 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-15 2019-12-27 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-15 2019-12-27 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2020-10-08 2020-11-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-26 2020-11-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-28 2021-07-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2020-10-01 2020-11-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-10-01 2020-11-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-02-25 2019-03-28 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-02-25 2019-03-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-02-25 2019-03-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-02-25 2019-03-28 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2019-02-25 2019-03-28 D Quality of Life and Care Deficiencies Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    2019-02-25 2019-03-28 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2019-02-25 2019-03-28 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-02-25 2019-03-28 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.

    Fines

    Fine Date Fine Amount
    2020-08-26 $32,690
    2020-08-26 $30,000
    2021-08-18 $13,325
    2021-08-18 $8,661
    2021-12-02 $166,320
    2021-12-02 $15,000
    2021-12-02 $562,210
    2021-12-02 $137,410
    2022-02-12 $15,000
    2022-02-12 $9,750
    2022-10-31 $15,000

    Denials

    Denial Date Payment Denial Days
    2021-12-02 30

    What is in the Neighborhood

    General Area Overview
    • The closest city is Middletown which is 2.6 miles away and has a population of 46,756 (mid sized town).
    • The average income is $69,864, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 32
      • Average Temperature: 54.6
      • Day Breakdown: The area gets 156 days of rain, 27 days of snow and 180 days of sun
      • Precipitation: 2.6 inches a year

    Health and Safety Overview
    • The crime rate is 3.11 per 100 people which is average compared to other cities.
      • Violent Crime: 0.53 incidents per 100 people
      • Property Crime: 2.05 incidents per 100 people
      • Drug-Related Crime: 0.27 incidents per 100 people
    • The average life expectancy in zip code is 80.74 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 108.0, Moderate Days 13.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Indian Grocery Store
    0.1 miles away
    Stop & Shop
    1.3 miles away
    Adam's Hometown Market
    2.4 miles away
    It's Only Natural
    2.7 miles away
    Aldi
    3.2 miles away

    Transportation

    Meriden
    9.6 miles away
    Berlin
    10.4 miles away
    Wallingford
    11.8 miles away
    Chester
    12.4 miles away
    Deep River Landing
    13.9 miles away

    Bus Stations

    Woodford Ave and Mereline Ave
    15.0 miles away
    Woodford Ave and Dallas Ave
    15.2 miles away
    New Britain Ave and Colonial Ct
    15.4 miles away
    State Hwy 372 and New Britain Ave
    15.5 miles away
    Woodford Ave and Kent St
    15.5 miles away

    Banks

    People's United Bank
    1.3 miles away
    Webster Bank
    1.4 miles away
    Seasons Federal Credit Union
    1.9 miles away
    Liberty Bank
    1.9 miles away
    TD Bank
    2.0 miles away

    Hospitals

    Middlesex Hospital Saybrook Road Campus
    0.4 miles away
    Connecticut Valley Hospital
    1.0 miles away
    Albert J. Solnit Children's Center South Campus
    1.4 miles away
    Middlesex Hospital
    2.0 miles away
    Connecticut State Veterans Home and Hospital
    8.3 miles away

    Pharmacies

    Stop & Shop Pharmacy
    1.2 miles away
    Walgreens
    1.5 miles away
    CVS Pharmacy
    1.6 miles away
    Hancock Pharmacy
    2.7 miles away
    The Medicine Centre
    3.0 miles away

    Dentists

    Apollonia Dental
    1.7 miles away
    Gentle Dental
    1.9 miles away
    Waterview Dental Group
    2.4 miles away
    Thalody Family Dentistry
    3.0 miles away
    Drysgula Family Dentistry
    3.4 miles away

    Parks

    Cockaponset State Forest
    0.4 miles away
    Maromas Wildlife Mangement Area
    1.0 miles away
    Owned by Polish Falcons
    1.2 miles away
    Crystal Lake State Access Area
    1.3 miles away
    Ron McCutcheon Park
    1.4 miles away

    Places of Worship

    Chapel on the Green
    20.0 miles away

    Shopping

    Westfield Meriden
    9.8 miles away
    Westfarms
    14.9 miles away
    Charter Oak Mall
    16.1 miles away
    Kings Acres
    16.8 miles away
    Buckland Hills Mall
    19.0 miles away

    Culture

    '92 Theater
    2.4 miles away
    Davison Art Center
    2.6 miles away
    Crowell Concert Hall
    2.6 miles away
    Oddfellows Playhouse Youth Theater
    2.6 miles away
    Center for the Arts Theater
    2.6 miles away

    Restaurants

    China City
    0.1 miles away
    Udupi Bhavan
    0.1 miles away
    Nino’s Pizzeria
    0.1 miles away
    Vero Cucino Rustico
    0.1 miles away
    Rise & Shine Cafe
    0.1 miles away

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    Google map of Middlesex Health Care Center

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