Carson Tahoe Transitional Rehabilitation Center

sandra s.

2020-01-17

Would like to acknowledge tHe staff who cared for my brother Frank Siino. I thanked them on their Facebook page, but wanted to do more.They were kind, caring and went above and beyond the call of duty. He passed on  January 3rd. I've never met a more caring and compassionate group of people.  He went peacefully dues to their diligence and attention to making him as comfortable as possible..You will always be in my heart!Susan SiinoSandra SiinoTina Siino MorteSteve Pruitt (Frankies good buddy)

Robyn S.

2019-07-20

Needed to go to the ER.I have chronic illnesses, so am frequently hospitalized with the complications.I have been a patient in numerous well known hospitals in this country, but none as excellent as Carson Tahoe.The hospital was immaculately clean, well lit, the staff was honestly friendly, and I was treated in a timely manner.Best of all, the treatment was stellar.Kudos to all!

Jenn M.

2019-05-13

Such a big ans beautiful facility! The staff is friendly and accommodating and the kitchen staff and food is better than any other facility I have worked in. The residents and patients there seem to be very happy and enjoy their time there even while healing. There are private rooms and a lot of space for people to have enough room for themselves. They even have Bella Vita inside by the main entrance so you can have a variety of food! I'm recommending Carson Tahoe Care Center to everyone I know that needs a place like this!

Stephanie W.

2019-04-04

I went here again on Thursday, April 4, 2019 for the grand opening. It was a blast!The were celebrities everywhere, from the Mayor of Carson City, to Miss Carson City with her crown and sash, to an awesome signer and violinist. There was an ice sculpture. There were fancy hors d'oeuvres and desserts. There was beer, wine, and water. The head honcho from Prestige Care, which has locations throughout the western US, came here all the way from Washington, I believe it was.. The were so many people I had trouble maneuvering to the front to see the speakers and even get water. The center went all the way to impress people. This event had been advertised for months in the Nevada Appeal. And it was packed. Good thing I came early, as I got the tour, which was quite extensive, out of the way, just in time for the ribbon cutting and speeches.I was exhausted at the end from so much walking. I guess I would compare this to a Yelp Elite event, except I have never been to one since I am (still) not a member of the Yelp Elite Squad. Boo hoo I guess. :-(The unit is a combination of skilled nursing facility (temporary rehabilitation with the goal to go home) with 80 beds (Medicare and Medicaid do cover that), and memory care assisted living with 54 beds (Medicare and Medicaid do not cover that). The memory care unit is a  locked unit, with codes required to access the stairs, exits, or elevators. They take Medicare right now, but have not yet been approved for Nevada Medicaid. Approval is anticipated in a few months.The rooms are either semi-private, with an actual wall separating the two beds in a very large room, "jack-and-jill" rooms, with two rooms connected by a shared bathroom, or private. Some residents rent both jack-and-jill rooms, and use one as a sitting room.Most of the unit is not occupied, but all or almost all private rooms in the memory care assisted living part have been reserved. People come from as far away as Reno to live here, since the facility and staff are top notch.The units features wifi (which does not work yet according to the receptionist, so she would not give me the password--kind of snippy to me); cable TV; a hair salon; music therapy with bluetooth wireless headphones for each resident; a large monitor which is controlled by a tablet which can play videos, music, therapy games, etc.; a cornhole game; lounges, checkers; and a multitude of daily activities. There is a gym for supervised rehabilitation. There are also multiple kitchen and laundry units, but I am not sure if the patients use them or the staff does. All restrooms are gender-neutral. There is also a rooftop covered balcony area with a movable tile floor on wheels, so the individual tiles can expand in the summer without breaking. There are private dining areas should the family wish to dine with the resident.I was a little bothered by the fact there was no regular gym, chapel, library, or computer room. And the rooms did not feature an area for laptops like hotel rooms do. I know, many of the residents are older, but many are computer literate and will not be happy when this amenity is not available, especially in the future as Baby Boomers get older. The exits required a password to access in the memory care unit, which is a fire hazard.Another aspect which I was not thrilled about was the staff appeared mostly white. Not much diversity, but hey, this is northern Nevada.Parking was ample. There are actually two entrances: one on Washington Street by LabCorp, and one on Mountain Street. Last time I went, I did not know of the main entrance off Washington, so I went to the side entrance near Mountain, where no one was, lol. They make everyone exit onto Mountain though, which I don't know why, as there appears to be enough room to exit onto Washington Street.They staff, other than the receptionist at the end, appeared professional and knowledgeable. They have two doctors, which seems like too few for 134 beds.

Mark Hager

2021-12-11

My father was placed here after his stroke he was there approximately two months and they did pretty much absolutely nothing for him. One day while I was there he had an accident I told the nurses at the desk and it took him over an hour to get him changed. The food was pretty much terrible and bland and I live out of state every time I called no one ever called back my phone records prove that I called over 12 times and never received one call back to check on my father. I made a complaint with the state of Nevada elderly abuse people

Andrea Miesen

2021-07-01

After receiving a job offer I moved my family across 1800 miles for this new opportunity.Then a few days before I'm set to work they call me and say I'm not a right fit? Like what? I moved to a different state for this job and now what am I supposed to do?Oh and during orientation the maintenance guy was swearing but that is professional?They could have told me the day after they met me instead of leading me on and taking my money for background checks etc..What a joke but atleast they said sorry. 🙄

shelby musante

2021-02-01

HORRIBLE HORRIBLE FACILITY. My grandmother was transferred here after hip surgery. At the time of transfer we were told she would receive intensive physical therapy with 24 hour care. Well, 24 hours later my grandmother and the rest of my family still couldn't figure out who the employees were or what the procedure for therapy were. To start, they only have 1 nurse on site who "is too busy to answer questions". It generally takes about 2-3 hours to even get through to anyone at the facility. After a couple of days of receiving horrible care and only being checked on a couple of times a day because again "they are busy" my grandmother was asking to come home. When she was sent here the hospital informed us that she could leave whenever she wanted if the therapy wasnt working out, well, at the time of trying to get my grandmother (while she is begging to come home) the facility told us she is not allowed to leave. I could go on about the terrible treatment at this facility but to keep things short I would save your loved ones from ever having to experience this sh*t hole of a treatment facility.

Alex C

2021-01-01

Horrible facility. Inattentive nurses. Front desk doesnt answer calls during business hours sometimes. No one knows the correct information, being given multiple answers from different people. Unfathomable how this facility is rated so high and charges so much money for terrible care. DO NOT RECOMMEND

Jocelyn Wood

2021-01-01

My mother was here for 2 weeks. Her improvement was recognizable and her experience a very positive one. The staff was very helpful including Lindsey, Laura & others whose names I did not get. Thank you!