Acacia Springs

Lori N.

2016-07-06

The people that work here are wonderful! My Mom has lived here for a little over a year and I have visited her quite often. During these visits I have had the opportunity to meet some of the cleaning staff, the servers in the restaurant as well as the front desk staff and the ladies that run the place. Everyone is great especially Penny L. and Lori. The only complaint I have is the same complaint the majority of the residents have. The food. On Holidays it is great but the rest of the time it leaves a lot to be desired. I have eaten there a few times and listened to stories about the meals they have on a regular basis and it isn't good. Dry, no flavor, over/under cooked, the quality in general is just below par. You would think that having your meals included in your rent would be a plus but not when you still have to go out and buy your own food if you want something edible. If you are going to charge them for the food PLEASE improve it so they want to eat there. Also, I don't understand why you pay to get a parking spot, especially when it isn't even covered. Any apartment I have ever lived in he parking spot is included.

Lynn Hunter Wingrove

2017-08-05

I work with a resident. She is very sweet. The staff here are wonderful. I've made several friends here.

James Brimer

2016-01-11

My mother was here when she was still alive at 90 years old. She said had she known how happy she was there she would have moved in five years earlier! Enjoyed her freedom to come and go at will, free transportation and friendly neighbors! Great staff!!

Verna Houston

2015-11-06

Ok I felt that they have a very nice facility that looks after the elderly and also has plenty of activities and supervision.

Toni N.

2015-11-25

My relative has lived there several months.  The staff and most residents are friendly and nice.  Activities varied & fun.Even though there are choices in the dining room, some 'just home cooking' would be preferred by many residents instead of fancy named dishes that leave much to be desired.  Fewer items better prepared would be lovely.  The staff is very accommodating with requests by residents or guests who visit. Seasonal decorations liven up the hallways and public spaces clean in a inviting.  The staff is easy going and nice to work with and the van drivers very nice.It would be nice if a link available for family to download schedules and weekly menus.  Thanks much.

Lacey M.

2014-09-30

Moved my grandmother in this week. They are reasonably priced and have amenities like bingo, game room, library,  putting green, movie theater and shuttle for trips. They just remodeled lobby and dining room for a more upscale feel.Staff is wonderful. So far so good but parking is a challenge as all spots are marked reserved so have to park on street to visit her. Only complaint is food...they only have two choices for lunch or dinner per day. They also have another menu of anytime options but surprised that there is not more fruit choices. Pretty bland so I guess they don't cook with many spices. Apartments are cute and perfect for my grandmother.  They have laundry and cleaning service available too. I hope they keep up the customer service...so far I am pleased.

Brant Grimes

2021-12-18

My father recently became a resident at Acacia Springs and we couldn't be happier with the experience so far. The staff has been very welcoming and have done a great job helping my father get settled in. Along with that the other residents have been extremely friendly which has helped with the transition. We both are very happy with the decision and I'd recommend Acacia Springs to anyone considering independent or assisted living facilities for a loved one.

dawn stewart

2021-08-01

With dads previous Independent place closing down, he was offered a place at Acacia Springs. The staff went beyond service, to assist him move and get set up! Everyone is so friendly and helpful.My 91 year old pop is now thriving in this community. Staff know him by name, and their is always someone who can assist with dads questions. He is getting exercise and is eating so much better. He loves his dessert.There is a real community at Acacia. There are many activities, the bus drivers are caring and helpful , when dad goes for his appointments.With me living in Canada , I am grateful to know that he is well looked after. All the staff are amazing.Thank you. This is the best home for dad to be in. Don’t hesitate to place a parent or friend at Acacia Springs.

Christi Carl

2021-07-01

This is where my parents are and they seem to like it. They have a heated pool. Inside Jacuzzi with showers and restrooms, a work out facility with all the latest equipment, they even have a massage therapist. They also allow dogs, and they even have a dog walk on site. A cherry wood library that is really very nice and luxurious. A recreation room with a slot machine that doesn't take quarters, that is good if your parents like to gamble. They have a billiard room that is exceptional. It is a very upscale luxurious senior assisted living apartment complex that is totally up to date with all the latest security equipment. No one gets in or out without signing in and they have a machine that you sign in on and that takes your picture, it even takes your temperature, for safety precaution against covid-19. This is an extra safety feature that is very handy and easy to use, which facial recognition. They even have an open bar with beer and wine on tap. That is really cool. Full service meals and restraunt with just about everything you could ever want they even deliver to your room. My parents seem to like it. As long as my parents are happy that is really all that matters to me.

Susan Costa

2021-04-01

Our dad, Frank Costa, has lived at Acacia Springs for ten years. He recently turned 103 and we believe it is due in large part to the fantastic care and social connections he has made there. Acacia is home to him.All of the staff, from the front desk to the kitchen, to the aids and the management are all a part of his family. He initially moved in with our mom as they had difficulty taking care of their daily needs (cooking, house cleaning, etc.). We were so grateful that they made that decision. When she passed away several years ago, being settled in at Acacia made that transition much better for him. He was surrounded by loving friends and staff and didn't feel alone.The staff listens to the resident's concerns and addresses them promptly, making them feel heard and respected.The way they handled the pandemic was second to none. They followed all protocols while trying to keep the resident's spirits up during lockdown. This kept him safe and Covid-free.We initially looked at a number of assisted living facilities and Acacia Springs was far superior in appearance, cleanliness, quality and atmosphere.We, as a family, have developed relationships with the staff which is comforting as we live in another state. It brings us peace to know that he is so well taken care of.We highly recommend Acacia Springs.

Frank Costa

2021-04-01

My father has lived at Acacia Springs for the last 10 years. He has thrived living here due to the many friends he has made, the great care he has received and all the activities that have been available to him. The staff is always available, courteous, supportive, professional, and provide for any and all needs for my father and our family. The facilities are very clean and the food is very good which are extremely important. Overall we could not ask for a better place for our father to ensure he is comfortable and has all his needs taken care of.(Note: the name on this review is father’s as I couldn’t change it.)

Larry Stutheit

2021-04-01

My very very favorite senior living in Vegas. Professional, clean, modern, and everyone is so friendly!

Warren Hughes

2021-04-01

I visited 8 facilities in Las Vegas, in the past week. Acacia springs is the best! Roomy, very comfortable, frendly happy residents, very pleasant staff. It is a good home! Stacey is the best. Excellent foods and most complete facility.

Kim Huwe

2021-04-01

Before moving my folks into Acacia Springs I came to check it out 4 different times. Different days of the week and time of day.Everyone was more than helpful and sincerely kind. Not just the staff but also the residents I spoke to.The staff has an incredible memory for remembering the names of the residents and there preferences.After you move in they make sure you’re assigned to another resident who can help them show the ropes and answer any questions that might arise.And I’d like to mention the custodial and maintenance staff - absolutely wonderful !Can’t say enough good things about Acacia Springs ! Love the place, people, and the environment !Sincerely, Kim Huwe

iman

2021-03-01

I can't say enough about acacia springs. My friend of 40 years moved there about a year ago right before the pandemic, and she was very hesitant going there because she had always been a home body. Since she moved to acacia springs I can barely get her on the phone because of all the activities going on and she tells me "i gotta go i'll call you tonight its time for happy hour." Hearing that from her every day i'm in proccess of selling my house, I hope and pray everything goes well. Acacia will be my next home when everything goes through. I just wanna say thank you to all the people who helped her come out of her shadow.

Lori Levin

2021-03-01

My mother lived here for a few years, first on the independent side, then as her Parkinson's worsened, she effortless tranfered to the assisted living side. It is great that they have both living situations in one facility and the residents/ staff interact with each other, so the move is not another traumatic change for them. My mother passed away a year ago, yet I still keep in touch with some of her friends children... My mother would tell everyone," I feel like I am living on a cruise ship with all the activities/ entertainment there is to do...' "I mentioned to Hoden that I missed the opera, and to my amazement she set it up as an activity,, I am so happy here" All the staff were wonderful with an open door policy, going above and beyond to meet her needs...I am grateful to everyone for how they treat the residents, like it is their family member....I highly recommend Acacia Springs

Chris Mirando

2021-03-01

My friend has lived there for years and loves it there. I can't think of a better place in Vegas. Directors have been there for a long time which she loves. It's like a big family. Strongly recommend.

Jamie Waters

2021-03-01

The best place ever! My granddad lives there and he is very happy with everything there. He's happy that dining is open again since they got their Covid shots. He loves the people who work there and the activities that they have. He would never leave. Seeing him happy makes us happy!

Susan DeFrino

2021-03-01

Have been here for 9 months. Was a good decision to come here. Management doing excellent job of handlingcovid rules and regs. Staff is verygood.

Jean Bales

2021-03-01

I moved into Acacia Springs last March (2020). Within a week Penny Munn, Executive Director, advised that we would be locked down for an unknown amount of time due to Covid. During every community meeting we had, Penny did her best to make this transition as smooth as possible and to the best of our liking. We were locked in here for nine months. Penny did everything possible to keep us safe but Covid went through Acacia like wild fire. I too had it during Christmas time. I have lost 8 or 9 dear friends. I am only moving out because I see them everywhere in the building. Penny needs a gold star for doing her best to minimize the effects/ threats Covid poses against our community. She was a great leader and never gave up.

Josh Gates

2021-01-01

What can I say this place has been kind to my grandfather. I was not to sure about leaving my pops in just any place but I have to say, if he says he loves it that means a lot coming from him. Whatever you guys are doing keep up the good work!!!

April Da Veiga

2021-01-01

I am absolutely horrified of how my parents have been treated there !! DO NOT Move in this place ! I had to take my parents out of this place due to how they have been treated!! the elderly are very vulnerable and need to be treated with extra care . Whoever is managing this company has no idea what’s really going on !

Ezequiel Fernandez

2021-01-01

They wont let the residents leave for absolutely any reason and treating them, like prisoners.

Robert Pincus

2021-01-01

I have been so impressed with the skill, compassion and kindness of the staff at Acacia Springs. The care and concern they have given my mother is truly exceptional. So glad she is there.

Justin Gentile

2021-01-01

Acacia Springs is such a great place! My grandma is a resident here and she truly enjoys it. She has made a lot of friends and participates in a lot of their activities. The staff is very caring and attentive to my grandmother's needs. I recommend Acacia Springs to anyone looking for a facility for their loved one.