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Windsor Monterey Care Center
1575 Skyline Drive, Monterey, CA 93940
For Pricing & Availability
(800) 780-8101To Reach a Resident
(831) 373-2731Estimated Pricing
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Monterey
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- One review strongly criticizes the facility, urging readers to refer to a previous negative review they posted.
- A Nursing Home Administrator with nearly 20 years of experience praises Windsor Monterey Care Center for its caring environment, professional staff, and the safety and happiness of its residents.
- Another review compliments the facility for its compassionate staff and great team.
- A former resident recounts a negative experience from 2013, describing poor medical care, inadequate food, and overall dissatisfaction with their stay.
- The final review expresses concern and disappointment over the facility losing track of a resident, questioning the care provided.
Reviews vary significantly, with some highlighting the caring nature of the staff and the quality of the environment, while others raise serious concerns about the level of care and management.
Reviews
There are currently no reviews that were left on My Caring Plan
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Windsor Monterey Care Center Videos
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Health
Services
Activities
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 1, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 78
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 12
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $6923
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-27 | 2023-01-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-07-11 | 2019-09-24 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-07-11 | 2019-09-24 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-07-11 | 2019-09-24 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-07-11 | 2019-09-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-07-11 | 2019-09-24 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-07-11 | 2019-09-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-07-11 | 2019-09-24 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-08 | 2018-05-29 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-05-08 | 2018-05-29 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-08 | 2018-05-29 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-05-08 | 2018-05-29 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-05-08 | 2018-05-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-03-21 | 2017-05-04 | E | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2017-03-21 | 2017-05-04 | D | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2017-03-21 | 2017-05-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2017-03-21 | 2017-05-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-22 | 2023-07-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-06-19 | 2023-07-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-06-19 | 2023-07-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-05-15 | 2023-06-02 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-12-30 | 2023-01-31 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-12-20 | 2022-12-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-05-03 | 2019-06-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-05-03 | 2019-06-07 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-05-03 | 2019-06-07 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-05-03 | 2019-06-07 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-05-03 | 2019-06-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-03 | 2019-06-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-05-03 | 2019-06-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-05-03 | 2019-06-07 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-05-03 | 2019-06-07 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-05-03 | 2019-06-07 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-05-03 | 2019-06-07 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-07-27 | 2022-08-17 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-10-01 | 2021-10-13 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2018-03-30 | 2018-04-20 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-03-30 | 2018-04-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-03-30 | 2018-04-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-03-30 | 2018-04-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-03-30 | 2018-04-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-03-30 | 2018-04-20 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-03-30 | 2018-04-20 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-03-30 | 2018-04-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-03-30 | 2018-04-20 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2021-07-14 | 2021-07-23 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-15 | 2021-05-04 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-12-14 | 2021-01-01 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2017-03-10 | 2017-04-09 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2017-03-10 | 2017-04-09 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2017-03-10 | 2017-04-09 | D | Quality of Life and Care Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2017-03-10 | 2017-04-09 | D | Quality of Life and Care Deficiencies | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
| 2017-03-10 | 2017-04-09 | D | Quality of Life and Care Deficiencies | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
| 2017-03-10 | 2017-04-09 | D | Pharmacy Service Deficiencies | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| 2017-03-10 | 2017-04-09 | D | Quality of Life and Care Deficiencies | Develop policies and procedures for influenza and pneumococcal immunizations. |
| 2017-03-10 | 2017-04-09 | D | Nutrition and Dietary Deficiencies | Hire a qualified dietician. |
| 2017-03-10 | 2017-04-09 | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2017-03-10 | 2017-04-09 | D | Environmental Deficiencies | Have a program that investigates, controls and keeps infection from spreading. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-17 | $12,655 |
| 2021-04-15 | $6,923 |
What is in the Neighborhood
- The closest city is Monterey which is 1.4 miles away and has a population of 28,338 (mid sized town).
- The average income is $103,509, which is very high compared to other zip codes.
- Weather
- High Temperature: 68
- Low Temperature: 54
- Average Temperature: 61.0
- Day Breakdown: The area gets 68 days of rain and 296 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 6.0 per 100 people which is high compared to other cities.
- Violent Crime: 1.32 incidents per 100 people
- Property Crime: 2.79 incidents per 100 people
- Drug-Related Crime: 1.12 incidents per 100 people
- The average life expectancy in zip code is 80.84 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 166.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.9 miles awayTrader Joe's
1.0 miles awayWhole Foods Market
1.1 miles awayLucky
1.2 miles awayAndronico's
1.9 miles awayNone Found
Bus Stations
Skyline Dr / Forest Ridge
0.0 miles awayMar Vista / Via Ladera
0.1 miles awaySkyline Dr / Mar Vista
0.1 miles awayVia Gayuba / Mar Vista
0.3 miles awayVia Gayuba / Walter Colton
0.4 miles awayBanks
Wells Fargo
1.0 miles awayUnion Bank
1.0 miles awayBank of the West
1.2 miles awayChase
1.2 miles awaySanta Clara County Bank
1.3 miles awayHospitals
Community Hospital of the Monterey Peninsula
0.8 miles awaySalinas Valley Memorial Healthcare System
15.6 miles awayNatividad Medical Center
17.1 miles awayWatsonville Community Hospital
23.9 miles awayPharmacies
Rite Aid
1.2 miles awayWalgreens
1.3 miles awayCVS Pharmacy
1.8 miles awayCentral Avenue Pharmacy
2.0 miles awayCarmel Drug Store
2.5 miles awayDentists
David Simonsen DDS
0.9 miles awayAlta Mesa Family Dentistry
1.4 miles awayJ Mark Bayless
1.4 miles awayLackey Dental Building
1.9 miles awayAccu Dental & Orthodontics
4.1 miles awayParks
Quarry Park
0.3 miles awayHuckleberry Hill Nature Preserve
0.3 miles awayVeteran's Memorial Park
0.4 miles awayVia Paraiso Park
0.6 miles awayWhispering Pines Park
0.9 miles awayPlaces of Worship
Mission San Carlos Borromeo de Carmelo
3.4 miles awayShopping
Steinbeck Plaza
1.9 miles awayMonterey Canning Company
1.9 miles awayAmerican Tin Cannery
1.9 miles awayValley Center
15.2 miles awayNorthridge Mall
16.7 miles awayCulture
Golden State Theatre
1.4 miles awayTrotter Galleries
1.9 miles awayHauk Fine Arts
2.0 miles awayPacific Grove Art Center
2.0 miles awayArtisana Gallery
2.1 miles awayRestaurants
Mai Thai Cuisine
0.9 miles awayLos Amigos Restaurante
0.9 miles awayTaste Cafe & Bistro
0.9 miles awayTTO Bong EE
0.9 miles awayMezzaluna Pasteria
0.9 miles awayGet exact pricing & check availability
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