Call for pricing and availability: (800) 780-8101

Westwood Center

298 Main Street, Keene, NH 03431

Based on 9 reviews


Services and Housing Options

Nursing Home, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $9,826

Call for pricing and availability

(800) 780-8101

Westwood Center Description

Welcome to Alpine Healthcare Center. Our facility is equipped with all of the comforts of home and our staff is always available and attentive to all our residents' needs. With cutting-edge medical equipment, a state-of-the-art gym and a full medical staff on call, your loved one will receive the best of care at Alpine.

Westwood Center is located 0.5 miles from Keene, a small town with a population of 23,265. Other nearby cities and towns include Swanzey, Brattleboro, Rindge and Rockingham. The community is in a middle class neighborhood where the average income is $56,872, 57% of the country has a higher median income.

This community provides Nursing Home Care, Respite Care, Skilled Nursing and Rehabilitation and has Studio and Suite apartments available. Studio apartments start at an estimated $9,826 a month, while the average cost of Nursing Home Care is $9,826 in Keene, $10,693 in NH, and $7,090 in the United States. These prices are estimated. Westwood Center is a member of a larger group of communities called Genesis HealthCare. Westwood Center is ranked 4 out of 4 communities in Keene and is ranked 95 out of 96 communities in NH.

Get exact pricing & check availability

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Health

long-term care

hospice care

therapists

dementia care

x-ray

dialysis care

occupational therapy

joint replacement

psychiatric services

long term care

speech therapy

iv therapy

orthopedic rehabilitation

registered nurses

shortstay care

case management

pain management

respite care

podiatry care

ventilator care

personal care

rehabilitation therapy

caregiver

physical therapy

palliative care

audiology care

dietary and nutrition needs management

short-term rehabilitation

skilled nursing

colostomy care

bariatric specialties

medication management

individual treatment plans

wound care

attending physicians

Activities

recreation activities

gardening

sporting events

cultural, educational, religious and social activities

Services

resident council

housekeeping

discharge planning

mail and newspaper service

Amenities

laundry facility on-site

baby grand piano

beauty salon / barber services

cable television

activity room

phone service

courtyard

Pets

pets permitted

pet therapy

Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 3 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 2-star long-stay rating. Additionally, within its staffing rating, this facility received a 4 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/01/96 and is run by a for profit organization. It is a large-sized nursing community with 85 nursing beds. Currently, there are 65 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.

Alerts from Centers for Medicare & Medicaid Services

This facility has had a change of ownership within the last 12 months. This facility has been given 1.0 fine by The Centers for Medicare & Medicaid Services for a total of $650.00. The facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.

Staffing Metrics

This Facility
State Average

Reported Nurse Aide Staffing Hours per Resident per Day

2.56
2.23

Reported LPN Staffing Hours per Resident per Day

0.39
0.84

Reported RN Staffing Hours per Resident per Day

0.87
0.7

Reported Licensed Staffing Hours per Resident per Day

1.26
1.55

Reported Total Nurse Staffing Hours per Resident per Day

3.82
3.8

Reported Physical Therapist Staffing Hours per Resident Per Day

0.03
0.07

Long Stay Metrics

This Facility
State Average

Percentage of high risk long-stay residents with pressure ulcers

9.4
6.18

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

94.69
99.01

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

95.8
98.06

Percentage of long-stay residents experiencing one or more falls with major injury

4.83
4.57

Percentage of long-stay residents who have depressive symptoms

1.63
3.25

Percentage of long-stay residents who lose too much weight

4.82
6.71

Percentage of long-stay residents who received an antianxiety or hypnotic medication

16.67
16.27

Percentage of long-stay residents who received an antipsychotic medication

20.31
15.9

Percentage of long-stay residents who were physically restrained

0
0

Percentage of long-stay residents whose ability to move independently worsened

31.81
30.9

Percentage of long-stay residents whose need for help with daily activities has increased

20.65
20.25

Percentage of long-stay residents with a catheter inserted and left in their bladder

0
1.32

Percentage of long-stay residents with a urinary tract infection

5.43
2.35

Percentage of low risk long-stay residents who lose control of their bowels or bladder

20.59
45.87

Number of hospitalizations per 1000 long-stay resident days

1.16
0.94

Number of outpatient emergency department visits per 1000 long-stay resident days

0.58
0.95

Short Stay Metrics

This Facility
State Average

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

56.05
83.54

Percentage of short-stay residents who made improvements in function

78.05
76.87

Percentage of short-stay residents who newly received an antipsychotic medication

2.52
0.94

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

73.21
84.98

Percentage of short-stay residents who had an outpatient emergency department visit

8.2
10.85

Percentage of short-stay residents who were rehospitalized after a nursing home admission

19.67
19.45

Healthcare Near Westwood Center

Westwood Center is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Cheshire Medical Center which is 1.7 miles away, but there are also other hospitals in the area including Brattleboro Retreat, and Brattleboro Memorial Hospital. Pharmacies close by are Rite Aid which is 0.7 miles away, Right Aid, and Walgreens. One dentist close by is Aspen Dental which is 0.6 miles away.

Surrounding Area

Westwood Center is also close to a range of restaurants, culture and parks. Looking to go out to eat or order takeout? Order pizza at Ramuntos, a burger at Local Burger or a sandwich at Fritz's. Love the arts? Head on over to Redfern Arts Center, Mole Hill Theatre, or Putney Theatre. Looking for a park to relax at? Enjoy the outdoors at Fiske Quad, Harper Acres, or Joyce Athletic Field.

Weather

Weather in the area consists of an average of 127 days of rain, 44 days of snow and 192 days of sun and the total precipitation is around 1.0 inches a year. The region reaches a high of 75°F in the summer and 26°F in the winter, with an average temp of 49.9°F throughout the year. The average humidity is 76.6%, with max winds averaging around 9.0 mph.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Reviews

General Staff Rating
Based on 3 total reviews
Care Staff Rating
Based on 5 total reviews
Harvey Cable
2021-02-01

1.0 rating


Stay away - Far away

Jessica Dragon
2020-01-01

5.0 rating


In the short period of time I have been at the center I have been very impressed by the welcome. The Evergreen Dementia unit has several families that stopped to tell me right away how caring and compassionate the staff are. All the staff are smiling and ask how they can help.

Rachel Duffy
2020-01-01

5.0 rating


Denise Burke
2020-01-01

4.0 rating


It needs work and updates, but the staff was FANTASTIC to mom while she was there. And that is what mattered to us all. They were kind and supportive during her short stay till she passed. Thank you.

Roxanne Karter
2020-01-01

4.0 rating


My mother was a patient at Westwood for six weeks, one week on unit one and five weeks on the dementia unit. She received compassionate, respectful and skilled care. The staff was friendly and helpful. The furniture needs updating, something that could be easily done by Genesis. Finding such wonderful staff is not so easy to do. Thank you for all you you do everyday.

corrine chappel
2019-01-01

1.0 rating


I would like to say that my family and I had a very difficult time when my father-in-law passed away. they had packed up his room and all of his belongings without our permission something that we wanted to do for closure they lost belongings of my my father-in-law's. Faith through personal belongings in the trash which would include my mother-in-law's pendant urn her ashes were found in the dumpster I do not believe they take care and respect for the residence inn families I think that they lack a lot of respect in honesty it is my hope that no other family has to go through the horrific mess that we had to deal with with this nursing facility

Erin Macie
2019-01-01

1.0 rating


Hazel Wilson
2019-01-01

2.0 rating


Some of the patients are rude

Chloe Sullivan
2018-01-01

1.0 rating


I went today and this place was absolutely disgusting. It took nurses 1 hr to respond to the nurse call button and over 20 minutes to respond to the fall alarm. No one was friendly or helpful when trying to navigate the place. I would not trust these people to take care of anything never mind my loved ones! PLEASE IF YOU LOVE YOUR FAMILY SEND THEM ANYWHERE ELSE!

Health and Fire Safety Deficiencies

The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

Scope
Severity of Deficiency Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

Fire Safety Deficiencies

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 D Smoke Deficiencies Provide properly protected cooking facilities.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 E Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 E Gas, Vacuum, and Electrical Systems Deficiencies Meet other general requirements that are deficient.

Survey Date: 2021-06-30

Correction Date Letter Category Description
2021-09-16 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-17 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-17 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-17 D Smoke Deficiencies Install corridor and hallway doors that block smoke.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-17 C Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-17 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

Survey Date: 2018-10-19

Correction Date Letter Category Description
2018-12-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.

Health Safety Deficiencies

Survey Date: 2021-09-07

Correction Date Letter Category Description
NA D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2021-09-07

Correction Date Letter Category Description
NA E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey Date: 2021-09-07

Correction Date Letter Category Description
NA D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey Date: 2021-07-02

Correction Date Letter Category Description
2021-08-05 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.

Survey Date: 2021-07-02

Correction Date Letter Category Description
2021-08-05 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2021-07-02

Correction Date Letter Category Description
2021-08-05 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Survey Date: 2021-07-02

Correction Date Letter Category Description
2021-08-05 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Survey Date: 2021-07-02

Correction Date Letter Category Description
2021-08-05 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Survey Date: 2019-11-22

Correction Date Letter Category Description
2020-01-06 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 B Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Survey Date: 2018-10-23

Correction Date Letter Category Description
2018-12-07 B Environmental Deficiencies Have policies on smoking.

Transportation

Brattleboro
15.1 miles away

Train

Bellows Falls
16.8 miles away

Train

Bus Stops

Transportation Center

0.5 miles away

5 Central Square

0.5 miles away

Library

0.6 miles away

Waterville Plaza

20.3 miles away

Post Office

20.4 miles away

Supermarkets

The Monadnock Food Co-op

0.4 miles away

ALDI

1.1 miles away

Hannaford

1.1 miles away

Market Basket

1.5 miles away

Price Chopper

1.5 miles away

Banks

Savings Bank of Walpole

0.2 miles away

Citizens Bank

0.5 miles away

People's United Bank

0.5 miles away

Bank of America

0.6 miles away

Service Credit Union

0.8 miles away

Nearby Senior Living in Keene

Nearby Senior Living in New Hampshire

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