📞 Call for pricing and availability: (800) 780-8101
Westland House
100 Barnet Segal Lane, Monterey, CA 93940
For Pricing & Availability
(800) 780-8101To Reach a Resident
(831) 658-3737Estimated Pricing
Price Comparison
Westland House Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Monterey
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for various healthcare and rehabilitation facilities, including Westland House, MoGo Monterey, ER CHOMP, and others, present a mixed picture of experiences. Some reviewers express profound gratitude for the compassionate care and support provided to their loved ones, highlighting the dedication, hard work, and kindness of the staff across different services. These positive experiences cover assistance from ambulance services, emergency room care, skilled nursing facilities (SNF), and rehabilitation services, where the staff's professionalism and caring attitudes significantly impacted the patients and their families.
However, there are also accounts of dissatisfaction and concern. One review describes an unprofessional encounter where a family member was asked to feed their elderly, bed-bound parent due to the nurse's other responsibilities, leading to complaints about the lack of attention and care. Another review criticizes the facility for not meeting dietary needs, poor communication regarding visitation policies, and inadequate administration of medication, which negatively affected the patient's recovery and overall experience.
Despite these negative experiences, several reviews praise the facilities for their serene settings, the professionalism of the staff, and the quality of the physical therapy and rehabilitation services provided. The staff's efforts to create a homely feeling and their dedication to patient care are frequently mentioned, with many expressing a desire to return if needed in the future.
Overall, while many reviews reflect positive experiences and gratitude towards the healthcare and rehabilitation staff for their exceptional care, there are notable instances of dissatisfaction that highlight areas for improvement, particularly in communication, personalized care, and adherence to medical needs.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 5
Quality measure rating: 3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 27, 1982
Ownership type: Non Profit
Provider
type: Medicare
Nursing home capacity: 28
Total current residents: 30
Facility is located in a hospital: Yes
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-11 | 2023-05-25 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2023-05-11 | 2023-05-25 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-12-20 | 2020-01-02 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-12-20 | 2020-01-02 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-01-25 | 2019-02-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-08-23 | $650 |
| 2021-08-23 | $655 |
What is in the Neighborhood
- The closest city is Monterey which is 1.4 miles away and has a population of 28,338 (mid sized town).
- The average income is $103,509, which is very high compared to other zip codes.
- Weather
- High Temperature: 68
- Low Temperature: 54
- Average Temperature: 61.0
- Day Breakdown: The area gets 68 days of rain and 296 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 6.0 per 100 people which is high compared to other cities.
- Violent Crime: 1.32 incidents per 100 people
- Property Crime: 2.79 incidents per 100 people
- Drug-Related Crime: 1.12 incidents per 100 people
- The average life expectancy in zip code is 80.84 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 166.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.8 miles awayTrader Joe's
1.2 miles awaySafeway 2841
2.2 miles awaySafeway
2.5 miles awaySmart & Final
2.6 miles awayNone Found
Bus Stations
Shubrick / Mervine
0.2 miles awayGlenwood Circle / Park Lane
0.3 miles awayIris Canyon / Monterey Hospice
0.3 miles awayLeahy / Farragut
0.3 miles awayLeahy / Deakin
0.3 miles awayBanks
Bank of the West
0.8 miles awayUnion Bank
0.9 miles awaySanta Clara County Bank
1.1 miles awayFidelity Bank
1.2 miles awayFederal Credit Union
1.3 miles awayHospitals
Community Hospital of the Monterey Peninsula
1.4 miles awaySalinas Valley Memorial Healthcare System
14.3 miles awayNatividad Medical Center
15.9 miles awayWatsonville Community Hospital
24.2 miles awayPharmacies
Walgreens
1.4 miles awayCVS
1.7 miles awayCVS Pharmacy
2.5 miles awayCarmel Drug Store
2.7 miles awayRite Aid
2.9 miles awayDentists
J Mark Bayless
0.8 miles awayAlta Mesa Family Dentistry
0.8 miles awayDavid Simonsen DDS
2.5 miles awayAccu Dental & Orthodontics
2.9 miles awayLackey Dental Building
3.3 miles awayParks
Iris Greenbelt
0.3 miles awayMonterey
0.3 miles awayDel Monte
0.6 miles awayPlaces of Worship
Mission San Carlos Borromeo de Carmelo
3.2 miles awayShopping
Steinbeck Plaza
2.5 miles awayMonterey Canning Company
2.5 miles awayAmerican Tin Cannery
2.7 miles awayValley Center
13.8 miles awayNorthridge Mall
15.6 miles awayCulture
Golden State Theatre
1.3 miles awayForest Theater
2.6 miles awayAmsterdam
2.7 miles awayCreason
2.7 miles awayWeston
2.7 miles awayRestaurants
LALLA Grill
0.5 miles awayDametra Fresh Mediterranean
0.6 miles awayCalifornia Pizza Kitchen
0.8 miles awayChopsti Restaurant
0.9 miles awayCrazy Horse Restaurant
0.9 miles awayGet exact pricing & check availability
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