Village Green Of Bristol

zeek 376

2021-12-01

I’ve leaving from genesis/ Village Green & it was an amazing experience. From the administrators down to the housekeeping , I’d like to thank the nurse, kitchen safe, therapist mental & physical great job

MaryAlice Mills

2021-10-01

This place saved me! It's a home setting for those who have no place to go. The people are respectful. The care here is great! Now I get to go home to my family and I'm so grateful.

Victoria Karmel

2021-09-01

My father stayed here for rehabilitation and the care that he received was phenomenal!!! He came to VG and was unable to provide any type of care for himself, from a long stay at St Francis with pulmonary issues & weakness. He left to return home he was walking, providing most of his care and only needing very minimal assistance!!Prior to that, he was at the Pines which was deplorable and tbt I was on guard expecting the same experience. The first day at Village Green, they showed me that there was no need to be worried.Between nursing care, physical therapy, dietary and housekeeping, I couldn’t ask for better staff!!!Nursing staff truly cared about his pain management, his health and his happiness. His meds were given on time every time, call lights were answered promptly. My father was VERY happy with the care he was provided!!! They would even help him call us because he was very confused. Which meant multiple times coming in for the same exact thing within mins of the last time they were there. They never shown any type of annoyance towards him and were all very sweet.His nurses gave me daily reports and admissions and PT gave me weekly progress reports via phone meetings and always kept me in the loop. When he was having issues with his Medicare covering his stay, they helped us every way they could by offering different services, contacting the right departments and helped me step by step through the appeals.If it was not for all the staff I honestly don’t know what would have become of him. Even the shift supervisor was checking in on him daily to make sure he had everything he needed. They allowed me to visit him during the end of the pandemic which was not allowed at the other nursing home he was at. They were sooo good with communicating with me and letting me know what was going on and how he was that day.Even the receptionists were helpful and the sweetest. And I called a lot to be directed to his room.I can never express my gratitude to all the staff there and how much I appreciate each and every one of the nurses and aides. Their entire team of staff are compassionate and friendly and have a great attitude while performing their duties. Not once was I worried and knew that he was in good hands. The nursing staff are very knowledgeable and experienced at what they do. Thank you everyone and if he ever has to go into rehabilitation again (I hope he doesn’t), this will be the only facility I would ever feel comfortable placing him in.

Dee M

2021-06-01

My father was admitted at Village Green for 2 months and a half at the end of 2020. He developed severe Guillain-Barre syndrome at the beginning of 2020 and at that time was ventilator dependent for more than 8 months, requiring the vent for close to 24h/day. He was also bed bound, barely able to sit with assistance by the side of the bed and was not able to talk, feeding was mostly through PEG tube. The physical therapist and the whole PT/OT team was amazing, as well as speech therapy. At discharged he was able to walk with assistance from the car to the house and go up a few stairs. He was eating soft food, PEG tube was removed and he was speaking well enough to carry on conversations with us. The respiratory therapists team was also great, we were able to work with them and at discharge he was ventilator free for weeks, trache had been removed and only requiring oxygen at night. Now, several months later, he is continuing to improve. We have at some point during last year given up hope, and are now extremely grateful to the respiratory team and the PT/OT/ST teams at Bristol Village Green, through their hard work and dedication they brought our father back to a functional life.

Nancy Metzger

2021-05-01

We just transferred my brother from Brockton MA to Village Green of Bristol. Getting him settled was no easy feat since there has to be coordination with the VA in CT. John has special needs relating to his mental status and we can not say enough about how caring the staff has been. They really went above and beyond to make sure the transition was seamless for him. We had an appointment yesterday at the Newington VA and they sent out Mark to make sure John was not alone there- Mark was very kind and knowledgeable regarding the Va and how to maneuver ourselves from clinic to clinic. He was wonderful to my brother. The social worker and admissions director have also been so patient with us and understanding. Top notch, caring staff! Thank you!

Jess Walsh

2021-02-01

Very disappointed in the lack of patience and care they gave my mother. They failed to take care of her while going to the bathroom and made her bleed from how hard they wiped her. Unqualified and incompetent is an understatement. If I could give zero stars I would. Please avoid this place at all costs your loved ones deserve much better.

Donna Wofford Red sox

2021-01-01

Stayed at the Village Green for Pulmonary Rehabilitation after a hospital stay. I was very happy with the care I received there. There was always either a Doctor or APRN on duty everyday who was there for your care and communicated your care and plan to you. The staff was extremely nice, the rooms were kept very clean, respiratory personnel also worked around the clock. Respiratory Rehabilitation class was good also. Definitely a facility I would consider in the future if I ever needed it.When reading my review please keep in mind that prior to staying here I was also in another rehabilitation center for my lungs and there was a lack of communication between the medical team and patients and staff and employees. There was hardly any medical attention at the other one also, one Doctor once a month and one APRN out of two on at a time for a much bigger facility. I went untreated for a lung infection for 18 days in that facility including another 7 days untreated at the hospital. They didn’t react to it until I came down with a fever then they put me in the hospital again. They were going to send me home in two days when that happened.So please keep in mind the medical attention available is extremely important and the Village Green did a great job.

Carmella Roberts

2021-01-01

I stayed at Village Green of Bristol ..after being hit by a car ..the crew they have for physical therapy got me walking again ..Shannon Wilson very helpful in making sure I had the care I needed..the staff was awesome..very clean and efficient staff..thank you again for everything..CCC..only downside was the food horrible

Evan Doyon

2021-01-01

My grandfather had to stay here for a couple weeks after breaking his hip. The staff was very good to him and our family, especially during Covid where everything was different. He loved his nurses and said they made the experience and healing process that much better. On top of that is was a very clean and professional environment. To anyone looking to send a family member here, I definitely recommend it.

Balkrishna Parasnath

2021-01-01

Great Nursing Home and Rehab Center.

Katie L

2021-01-01

I stayed at VG for nearly a year. I love the staff... very caring. Activities daily and fun events with live entertainment. I volunteer there now because the residents and staff have become my family.