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Grandview Rehabilitation And Healthcare Center
55 Grand Street, New Britain, CT 06052
Based on 81 reviews
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Services and Housing Options
Memory Care, Nursing Home, Skilled Nursing, RehabilitationEstimated Pricing
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Grandview Rehabilitation And Healthcare Center Description
Memory Care
At Grandview, we provide a safe haven for residents requiring extra special attention. Through personalized activities and staff development, we can provide your family members with the highest caliber of care by providing them with the devotion they deserve. At Grandview, Memory Care is tailored to each resident's individual abilities; embracing their strengths and celebrating them. Each individual in the program is provided with a tailored care plan that's regularly evaluated to ensure their changing needs are met.Rehabilitation
Subacute rehabilitation acts as a vital link between hospital and home, providing support to patients on their journey of recovery from injury, illness or surgery. Our holistic rehabilitation program melds therapeutic and nursing practices, with physical, occupational and speech therapies to promote a complete recovery. Our board-certified physical medicine physician oversees a vast selection of supplemental services to meet your needs.Price Comparison
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Amenities
Grandview Rehabilitation And Healthcare Center offers its residents many amenities to make their stay as comfortable and enjoyable as possible. Residents can take advantage of free wifi, a beauty & barber salon, spiritual activities, housekeeping services, laundry services, entertainment programs, an emergency call system, social and physical activities, and home cooked meals.Services
Grandview Rehabilitation and Healthcare Center offers a variety of services to meet the needs of their patients. They offer Therapy Services, Wound Care, Long Term Care, Recreation, Cultural Services, and Memory Care. Patients can receive comprehensive care from the highly trained professionals at Grandview to help them with their individual health needs. With a focus on providing a warm and welcoming environment, the staff at Grandview strives to ensure that all patients receive the best possible care.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Information from Centers for Medicare & Medicaid Services
This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/14/67 and is run by a for profit organization. It is a very large-sized nursing community with 180 nursing beds. Currently, there are 110 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This community is a special focus facility a classification given by The Center for Medicare and Medicaid Services. These facilities have a history of serious quality issues or are included in a special program to stimulate improvements in their quality of care. This community has been cited for abuse by The Center for Medicare and Medicaid Services. Either the facility has been cited in inspection reports for abuse that caused a resident harm within the past year or abuse that could have potentially caused residents harm in the past two years. This facility has been given 17 fines by The Centers for Medicare & Medicaid Services for a total of $729,219.12. The facility has also had 8 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 8 facility incidents reported in the last 3 years that resulted in a citation.Staff Ratings
Grandview Rehabilitation and Healthcare Center, a nursing home, is unfortunately ranked among the lowest 30% of facilities concerning nursing aid staffing hours per resident per day, providing only 1.87 hours - lower than the state's average of 2.14 hours per day. However, when it comes to LPN staffing hours, Grandview excels, falling into the top 40% of facilities, supplying 1.02 hours per resident per day, which surpasses the state's average of 0.82 hours. Similarly, Grandview falls into the top half of establishments in respect of RN staffing hours, despite providing 0.58 hours per resident per day, less than the state average of 0.72 hours. With licensed staffing hours per resident per day, the center does well with 1.6 hours, putting it in the top 40% of facilities and beating the state's average of 1.55 hours. Nonetheless, it falls into the bottom 40% for physical therapist staffing hours, offering 0.03 hours, less than the state's average of 0.09 hours per day.Covid Data
The Grandview Rehabilitation And Healthcare Center is currently surpassing expectations in keeping its residents up to date with the latest vaccinations. According to recent statistics, the nursing home falls within the top 40% of facilities, boasting a resident vaccination rate of 76.3%, which is significantly higher than the state average of 68.5%. However, when it comes to staff vaccinations, Grandview Rehabilitation and Healthcare Center lags behind, falling into the bottom 10% of facilities. They have a staff vaccination rate of just 0.8%, which is drastically lower than the state average of 24.1%, creating an area that is in dire need of improvement.Quality Measures
Grandview Rehabilitation And Healthcare Center, a nursing home, has documented some concerning statistics regarding the health management of its residents. With only 73.48% of residents receiving flu vaccines, this facility falls in the bottom 10% compared to other nursing homes. This number is also substantially behind the state average of 92.71%. This trend continues in the area of weight management as 8.31% of residents have experienced substantial weight loss, exceeding the state's average of 7.02% and placing the facility in the lower 30% percentile. Also in the area of vaccinations, only 40.53% of Grandview's residents have been given the pneumococcal vaccine, compared to 83.32% statewide, placing it again in the bottom 10%. However, in relation to catheter use, Grandview enters the top 40% of facilities. Even though its rate of 0.5% is beneath the state average of 1.22%, it demonstrates that this care practice is used more sparingly than at other places.Emergency and Hospitalization Quality Measures
The Grandview Rehabilitation And Healthcare Center is falling behind other facilities in several key areas of patient care. It ranks in the lower 30% of nursing homes due to its higher rate of hospitalizations per 1000 days, tallying 2.16 compared to the state's lower average of 1.93. Furthermore, it falls within the bottom 10% of facilities regarding outpatient emergency department visits per 1000 days, scoring 2.61, significantly higher than the state's average of 0.96. This nursing home also has a high rate of short-stay residents who require outpatient emergency services, posting an alarming 20.98% as opposed to the state's 12.34%, positioning it in the lowest 10% of all facilities in this regard. Though it falls in the top half when comparing the percentage of short-stay residents rehospitalized after a nursing home admission – with its 22.4% figure less than the state's average 23.58% – it's evident that Grandview is facing challenges in its care standards.Healthcare Nearby
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
I am well acquainted with this facility and am very impressed by it. It has excellent staff who are caring.
Horrible service, the staff is horrible and unprofessional. There are maybe three staff members that actually show they care. The patients there are not being treated fairly and the social workers do not call back and show that they even care. I would never recommend this place.
Am presently a patient. STAY AWAY. ROOMS ARE COLD AND DIRTY. CARE IS NONEXISTENT. FEEL LIKE A PRISONER
Went to visit my husband at Grandview on Grand Street in New Britain I wouldn't even put my dog in that place it was so nasty and so disgusting there was s*** all over the floor all over the toilet it was nasty the nurses and CNAs are very polite but that place is disgusting and they don't even come check up on their patients I went there the other day and one patient beside my husband was almost on the floor like I said I will give this review a 0 don't even put your dog in there
Your license is at risk working here! I have know idea how this facility has 4 stars.
This is an amazing facility with excellent staff and care. Would recommend it to anyone looking for a great experience.
enormous
The staff at Grandview have always been straightforward with me regarding my parents care I love this place .
I was thrilled to find out my aunt was staying her because it was so close to the hospital and in the New Britain area.
During my visit to Grandview Rehabilitation the staff was very responsive and gave great support making it very easy for me to get what I needed done in the time I was there.
The food portions very small, can't get info about patient care,don't follow through on taking care of patients clothing and personal items when they go to the hospital, they come back and everything is gone, I spent 350.00 on clothing and personal stuff for my sister, it's gone, a ring missing, therapy not followed through, cuts have bandages left in for more than a week, I can't get her out of there not next of kin
It was a miracle that my mother in law was nursed back to health and was able to go home and live independently. The nurses were informative and compassionate. The facility was very clean.
If it wasn’t for the dedicated nurses and cnas this place would not be open. Nurses and cnas truly do care for residents. I would not advise anyone to apply to be an employee here unless you want be disrespected by Admin ,DNS and ADNS . Grandview does not value their employees. Pay is terrible. Administrator does not know how to run a building, changes a Director of nursing every year and no positive changes have been made. If you have a choice please send your loved one else where. Not enough staff to provide adequate care. Nurses and cnas are often over worked and working short. Cnas work 1:30 at times with no help. Nurses do not have support from supervisors or dns when in need of help putting their nursing license at risk.
The staff was attentive,though they were stretched thin .The food was good. Activities were not thriving due to Covid, but cleanliness was key.
Mom was sent here after a fall and is now a hospice patient. Advanced Medical Directive was given to them and they still asked if we wanted a hospice patient to have a flu shot. Unthinkable!! No reason to prolong Mom’s life when she is ill and bedriddenAlso billing is all screwed up. Paid for the room and board at $4750 and was not credited with paying. Now I had to find my canceled check as proofStay far away from this place. They are certainly not to be trusted with medical or paperwork / administration (billing) issuesSend your loved one someplace better. Do place them here.
My husband has been in Grandview for the past 7/8 months and he loves the Aides and nurses. Therapy seems to be working. Thank you
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-22 | 2022-11-23 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-08-12 | 2021-09-27 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-08-12 | 2021-09-27 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-08-12 | 2021-09-27 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-08-12 | 2021-09-27 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-08-12 | 2021-09-27 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-11-14 | 2019-11-30 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-14 | 2019-11-25 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-11-14 | 2019-11-22 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-22 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-08 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-11-23 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-23 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-08-02 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-02 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-10-12 | D | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-10-12 | B | B | Resident Rights Deficiencies | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. |
| 2022-10-12 | E | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-10-12 | E | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-10-12 | C | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-10-12 | C | C | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-10-12 | C | C | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-10-12 | D | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-10-12 | E | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-10-12 | C | C | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-10-12 | D | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-10-12 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-10-12 | F | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2022-10-12 | E | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-10-12 | C | C | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2022-10-12 | B | B | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2022-10-12 | E | E | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-10-12 | J | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-10-12 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-10-12 | C | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-10-12 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-10-12 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-12 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-09-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-09-14 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-14 | D | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2021-09-14 | E | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-09-14 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-09-14 | E | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2021-09-14 | D | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-09-14 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-09-14 | J | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-14 | G | G | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-09-14 | J | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-09-14 | J | J | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-09-14 | H | H | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-09-14 | E | E | Administration Deficiencies | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| 2021-06-25 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-06-25 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-04 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-06-04 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-04 | E | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-06-04 | E | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-04-22 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-19 | D | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-12-09 | B | B | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-12-09 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-12-09 | B | B | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2019-12-09 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-12-09 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-12-09 | E | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-12-09 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-09 | B | B | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2019-12-09 | E | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
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