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University Hills Health And Rehabilitation
10040 Hillview Road, Pensacola, FL 32514
For Pricing & Availability
(800) 780-8101To Reach a Resident
(850) 474-0570Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Pensacola
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Pensacola
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Pensacola
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this facility present a concerning picture, with numerous negative experiences shared by visitors and family members of residents. Complaints include:
- Poor management and lack of proper care, with reports of inadequate meals and insufficient medical treatment.
- Significant miscommunication and a lack of responsibility among staff, leading to severe health issues such as the worsening of bed sores.
- Difficulty in communicating with the facility from afar, with calls being left unanswered and a lack of transparency about the facility's conditions.
- Comparisons to prison in terms of the quality of food and care provided.
- Reports of the facility being dirty and infested, with unprofessional behavior from the staff, including drug use and neglect of patients.
- Concerns over the handling of finances and personal belongings of residents.
- Legal issues and citations against the facility, with advice to research thoroughly before considering placement.
- Instances of retaliation against family members who reported issues, leading to restricted visitation rights.
However, there are a few positive comments about the facility, mentioning:
- Some staff members being caring and professional.
- A clean environment and satisfactory care experienced by a visitor's grandmother.
Overall, the majority of reviews strongly advise caution and thorough research before choosing this facility for a loved one, highlighting a general dissatisfaction with the management and care provided.
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 3, 1984
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 105
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $55642
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-14 | nan | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-06-14 | nan | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-06-14 | nan | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2023-06-14 | nan | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2021-06-21 | 2021-08-02 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-22 | 2023-03-09 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-12-22 | 2023-01-26 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-12-22 | 2023-01-26 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-12-22 | 2023-03-09 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-08-16 | 2022-09-15 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-08-16 | 2022-09-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-06-15 | nan | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2023-06-15 | nan | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-06-15 | nan | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-02-03 | 2022-03-05 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-01-14 | 2021-02-14 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-01-14 | 2021-02-14 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-01-14 | 2021-02-14 | D | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
| 2021-01-14 | 2021-02-14 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-21 | $11,261 |
| 2019-04-19 | $97,110 |
| 2019-09-18 | $12,942 |
| 2019-09-18 | $9,214 |
| 2021-01-14 | $9,080 |
| 2021-01-14 | $9,081 |
| 2022-10-24 | $3,145 |
| 2022-10-24 | $3,169 |
| 2022-12-05 | $6,340 |
| 2022-12-05 | $6,293 |
| 2022-12-22 | $17,890 |
| 2022-12-22 | $35,459 |
| 2022-12-22 | $23,048 |
| 2022-12-27 | $2,818 |
| 2022-12-27 | $2,797 |
| 2023-04-06 | $17,210 |
| 2023-04-06 | $11,187 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-04-19 | 10 |
| 2019-09-18 | 24 |
What is in the Neighborhood
- The closest city is Ferry Pass which is 2.1 miles away and has a population of 28,921 (mid sized town).
- The average income is $53,484, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 54
- Average Temperature: 72.2
- Day Breakdown: The area gets 176 days of rain, 0 days of snow and 188 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 0.02 per 100 people which is very low compared to other cities.
- Violent Crime: 0.01 incidents per 100 people
- Property Crime: 0.01 incidents per 100 people
- Drug-Related Crime: 0.0 incidents per 100 people
- The average life expectancy in zip code is 75.15 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 129.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
0.8 miles awayWalmart Neighborhood Market
1.1 miles awayEver'man Cooperative
1.7 miles awayGrocery Advantage
2.2 miles awayBJ's Wholesale Club
3.0 miles awayNone Found
Bus Stations
Village West
0.1 miles awayVillage East
0.2 miles awayWUWF
0.3 miles awayBuilding 77 & 78
0.3 miles awayBuilding 82
0.3 miles awayBanks
Wells Fargo
2.8 miles awayHarvesters Federal Credit Union
2.9 miles awayWhitney Bank
3.0 miles awayHancock Bank
3.0 miles awayGulf Winds Federal Credit Union
3.1 miles awayHospitals
West Florida Hospital
1.5 miles awaySacred Heart Hospital of Pensacola
4.1 miles awayAscension Sacred Heart at Nine Mile Road
5.0 miles awayBaptist Hospital
7.6 miles awayNaval Hospital Pensacola
10.8 miles awayPharmacies
CVS Pharmacy
2.1 miles awayWalgreens
2.1 miles awayPublix Pharmacy
6.9 miles awayStephen's Landing
11.9 miles awayDentists
Aspen Dental
0.8 miles awaySouthern Dental Associates: Trammell Jr Andrew E DMD
5.0 miles awayPine Forest Family Dentistry
6.1 miles awayParks
Multipurpose Fields
0.4 miles awayCannon Green
0.6 miles awayPace-Argo Park
0.7 miles awayCamellia Garden
0.7 miles awayEscambia River Wildlife Management Area
1.1 miles awayNone Found
Shopping
Cordova Mall
4.4 miles awayBellview Plaza
7.3 miles awayCulture
Amphitheater
8.7 miles awayVinyl Music Hall
8.8 miles awaySaenger Theatre
9.0 miles awayArtel Gallery
9.1 miles awayQuayside Art Gallery
9.1 miles awayRestaurants
Shanghai Buffet
0.9 miles awayVooDoo BBQ & Grill
0.9 miles awayVillage Inn
0.9 miles awayI Heart Bento
1.8 miles awayLa Hacienda
2.3 miles awayGet exact pricing & check availability
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Disclaimer
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