The Veraden

Kat T.

2020-02-03

Was hoping this would be a great place. It's pretty on the inside with no administrative staff. No planning for a new person moving in. You just move in and hope someone comes to see if you are there. No one greeted us no one brought a welcome packet no one took medical information. No one  delivered medication. It's weird. No staff in kItchen or waitresses in dining you wait forever for food service. I'll update more next weekGetting worse day 4Moved out day 5. They didn't dispense medications and my uncle went downhill. We had to take him home with us. Terrible service that you are paying for! We were warned about this place but didn't listen to former staff thinking they were just burned. This place is awful such a shame. No staff wants to work here.

Bettye Mullins

2021-12-30

This is a very nice facility, apartments are well designed and maintenance is very good. Dining experience, internet and TV service should be improved.

Brenda Osiek

2021-12-29

I am the daughter of a resident. I have been very impressed with the care my dad has received. Although he is depressed about the recent loss of his wife of 62 years, the Veraden has been a great support to keep him engaged in life. There are lots of opportunities for him to interact with others. The Veraden does a good job of keeping track of him while allowing him to be independent. He absolutely loves the food and the dining experience. His room is the perfect size for him. I highly recommend the Veraden.

James Melton

2021-07-01

The facility is very modern and beautiful, but don’t let that fool you like it did us. The care and treatment here is horrible. If you or your loved one needs any kind of assistance in care, you should look elsewhere. The staff have an attitude of being annoyed when they have to tend to a resident and don’t even try to hide it. We had our dad there for just 4 months before finally getting fed up and getting him into a new place with much better care.

The Football Avenue

2021-06-01

Horrible service. Nurses don’t care. Especially head nurse, Debbie. Lying to get patient kicked out with no evidence or witnesses.

Michelle Howard

2021-06-01

Never have I been more wrong about a place than the Veraden. Save yourself the trouble and look elsewhere for Alzheimer’s care for a loved one. They ARE NOT even remotely close to staffed to handle the care needed foe these type of residents.

Ashley Chase

2021-06-01

If you are having to make the incredibly difficult position of finding assisted living for your loved ones, please consider a different place. You will hear a lot of "we are understaffed" here, but apparently that's just code for, we don't really want to take care of our residents. I would encourage you to find a place that takes pride in actually providing care for the $5,000 a month they charge.

David Hurst

2021-03-01

Mom has been at Veraden for about 2 years now. We saw it coming on for a couple of years, and Veraden Edmond was one of the places we were considering. When the time came for mom needing memory care, we were so fortunate a room was available. The facilities were nice and well maintained. One of the features that attracted us was the outdoor courtyard area available to the residents. It is exclusive for the memory residents. In the spring and summer it is a comfortable area for mom to sit or walk, while being safe and secure. The care and concern shown for mom by the aides and managers is comforting. There's nothing easy about Alzeimers, but having a nice home for mom at Veraden made the transition much easier. There are new faces periodically among the workers, but almost anywhere in the facility as we are walking the halls, the workers know mom by name. The workers make an effort to encourage mom to participate in activities, because I believe they care about her. Veraden has been an answer to prayers during this challenging journey. I believe the memory administrator sets a high bar of service, and is able to balance a healthy sense of humor with care for "our people". I recommend Veraden of Edmond.

Rebekah Vieth

2021-01-01

I love working with The Veraden team to best serve our senior community. Patti is such a ray of sunshine to the community and especially the memory care!

Rhonda Harvey

2021-01-01

Beautiful community!! Wonderful team and the sweet residents are exceptional!!!

Leslie Stone

2020-01-01

Beautiful community!

David St Clair

2020-01-01

This was written in early Sept., 2019I have been an IL (Independent Living) resident since the facility opened in January 2017. The decorating is especially impressive. The IL Dining room makes the place. The IL activities director, Ryan Dixon, is full of energy and provides many activities. Some residents organize their own activities. The driver, (Warren Gately) for the courtesy car for those who don’t drive is excellent.By far the biggest, and for many IL residents the only, problem is with food and food service. No one is starving go death, but there is unhappiness. If you arrive at the end of dinnertime you may find the featured item is no longer available. Occasionally they are simply out of something they should NEVER be out of. Happily many items are still available. Normal accoutrements need to be requested and are often forgotten. Experienced residents learn, over time, what is prepared to their liking and what is not. Food service time routinely can be up to an hour in IL. Residents should learn to not all show up at the same time, but that isn’t going to happen. The servers vary from excellent to the opposite. If the dining room were a restaurant, it is unlikely you would ever return. But then, who would go to any senior living facility specifically to eat! It is a great opportunity to show your sense of humor and enjoy your new friends!There is a lesser problem which bothers only some of us, and that is with the way information is conveyed (or not conveyed) to and among IL residents. The grapevine is active, but not all residents are in the vineyard, and the information gets distorted as it spreads. A bulletin board for use by residents was requested but it became a bulletin board for management, and it is located in a hall where few routinely go. Residents are allowed to post there, if approved by management, but that just doesn’t happen.Neither the food nor the information shortcomings are reasons for not joining us. Just be prepared for things being the way they are. Would they be any different somewhere else? It is a great place to be, for the price.

Helen Kenny

2020-01-01

I am disappointed to read some of the reviews of the Assistant Living Area. Our experience has been in the Independent Living Section. We enjoy a lovely 2 bedroom/2 bath apartment with a patio that opens onto a large green area - which is great for our dog. We moved to the area from Texas.The Activities Department staff is terrific. Director Ryan Dixon oversees a small staff that offers everything from exercise, bridge, bingo, Bible Study,games, puzzles and more. Regular optional outings offers tours, fine dining, casinos, and many other entertainment opportunities. Weekly outside entertainment is excellent. All of this encourages resident participation which is one of the highlights of our time here.Any negativity would have to be the dining. The dining room is visually beautiful but the food and service does notmatch that of 5 Star dining . The menus always sound interesting but the finished product sometimes is unrecognizable.Almost every meal experience involves long waits for service. Dinner on many nights takes as long as 2 hours. Many nights they run out of the main entree, salad, bread, dessert, salad dressing and more.Its hard to know where changes need to be made; but the Independent residents would be much happier with improvements in the kitchen and dining room. The monthly rent should demand better service in this area and 3 meals a day would be appropriate. The prospects of a rate increase has everyone looking around for new "digs"The dining room is visually beautiful but the food and service does notmatch that of 5 Star dining .Helen and Larry KennyIndependent Living #1104

Merilee Nelke

2020-01-01

My grandmother is in assisted living and is so loved and happy. Wonderful nursing care and activities are awesome. Best in Edmond!!

Julie Wiley

2020-01-01

My Mother has lived at The Veraden for the past year. It is a very nice facility. The staff is excellent and very caring. They offer many activities throughout the day that she truly enjoys. The residents are able to be part of committees to help improve life at The Veraden. I love this feature, but it has not improved the problem of the meals in the dining hall. She has been the head of the culinary committee for a year and hasn't seen much improvement. We really do love The Veraden, but the biggest complaint we have and continue to hear from other residents is the food. This facility could easily be a 5 star facility if the Administration would listen to the residents and improve the meals.

Aaron Matlock

2020-01-01

Great team and wonderful care. Beautiful community!!!

Aaron Matlock

2020-01-01

Great team and wonderful care. Beautiful community!!!

Michelle Puett Howard

2021-05-11

They will sell you on their expertise in dealing with memory care but when push comes to shove they don’t back that up with action. I have never been so disappointed by a company in my lifetime.

Jennie Martin

2020-07-03

I just started working here! It’s a great place! I’m happy to join the team!

Keven Brewster

2020-01-14

The staff are wonderful caring people who have loved my family and become our family! Thank you all!

Melody Stormes Wilson

2019-09-01

It is a beautiful place with friendly employees and the best food.

Patti Palin James

2019-03-20

What an elegant and welcoming place to be. Beautiful community, great activities program, very well managed, beautiful food service, neighborly residents. North Okc/Edmond area, check it out.

Jason Clevenger

2019-01-31

I’ve worked at The Veraden for 17 months it is by far the best job I have ever had. The building is clean and beautiful. The associate are great, they work hard and take good care of the residents and the building. I can say this if you do your job , and have a good attitude you can stay ,and go along ways ! The management team is top notch! We get along great ,and try our best to accommodate everyone and make things enjoyable here. It takes everyone working hard to make a place great ! I’ve worked at a place that went through 10 ED’s in under a year. We have had the same one for over a year now. This means a lot to me. It shows stability , and dedication. I cannot say enough about our management team . Our ED has done every job in this building when she had to - serving in the dinning room! - Maintenace - nursing - cleaning - you name it when there is a need she steps right up. Our new nursing top notch . Just the other day we had a issue at the building and I wasn’t here it was about 6:30 pm. Our new nurse called me and said “you want me to check it out?” I said “yes please “ after thinking about it I realized she may not have been at the building I called her back and she was at home putting her shoes on to come up to the building for me. It completely blew me away that she was willing to do that! I could go on for ever about the team work we have here .This is a great place come visit us anytime !

Robye Kay Jackson

2018-06-26

Mom and dad have been here for a year now and they love it! Lots of fun activities that keep them active. “I never expected to have the opportunity to make new friends at this stage in life.” Loved hearing dad say this, and mom shares his sentiment. �

Ruth Bloss Knous

2017-11-28

My parents John and Helen Bloss have lived at the Veraden since January. Today, we laid our father to rest. It’s been an emotionally draining time for all of us, but leaves us especially worried about Mom without Dad. The staff have been exceptional to Mom and all of us, offering support from every angle imaginable. They have gone above and beyond to care for both Mom and Dad, and have become what I would consider great friends as well. I trust them with my Moms care now that Dad is gone and know they will look after her like their own mom or grandmother. Thank you especially to Kim, Anna, Catherine, Maria, Nikita, Measha, and so many others. You are part of our family! This place goes way beyond whether the food is good or the floors are clean. This is about truly loving and caring for people who deserve it most. Thank you.

Donna Sue Berry

2017-06-01

Our Mother has been at the Veraden for just over a month now...and basically, she has come back from the dead. There were lots of issues coming from a hospital stay and extended rehab, and then when we moved her into memory care here at the Veraden, we were afraid it was not going to be for very long. Under the care of the team in the Memory Care Unit things are so different today than a month ago. Our thanks to Wendy, Kelsey, and so many others in Memory Care. The Veraden has our deepest and sincere gratitude for your excellent nurses, staff, and programs. Our family cannot say enough!! EXCELLENT!!

Mary Leehan-Ashlock

2017-05-27

I rate this place a 10! Its amazing! Thanks so much for your wonderful care for our Momma!

Michele Evans

2017-05-04

I have been a CNA/CMA for 20 years. This is by far the best place I have ever worked. The facility is beautiful, the food is wonderful and the staff love the residents. The administration have gone over and beyond for me. They truely care about their residents and staff. Some of the best people I have ever worked with.

Jonathan Van Joseph Hicks

2017-01-04

Residents First Philosophy, Practice, Operations Core Values: Commitment Communication Empowerment Excellence

Don N Marita Barnett

2015-08-23

Looks really great so far, we are looking forward to the finish