The Phoenix At Union Hill

Sara Stephenson

2021-12-06

The Phoenix is a DISASTER. From less than adequate care of residents to the facility flooding at Thanksgiving. I’m appalled that a corporation who profits from the care of elderly can’t manage to change, bathe and get residents their medication.

Sandy Schwolgin

2020-09-24

We are so pleased to have chosen The Phoenix at Union Hill for mom's new home. The facility is beautiful, bright and with all the conveniences and amenities anyone could wish for. Mom's new home is a lovely one bedroom in Independant Living with a great porch for her to enjoy the outdoors and her many pots of plants. She has a lovely view out across the nearby farm field. Indoors she has plenty of space to stretch out and enjoy with her kitty. She's got a full sized stainless steel fridge (not all senior living apartments have this!)with water and ice in the door, microwave, range, disposal and dishwasher. She loves having a separate space with closable doors that hold the full sized washer & dryer units. Hard flooring in all the living areas and a short nap carpet in the bedroom are all stylish to meet her taste and SAFE to make us feel confident about her safety. There's light housekeeping included weekly to allow her to have the clean home she has always prided herself on without the physical challenges of scrubbing and pushing about a vacuum - both a big deal we never consider as we age. Two meals per day are included in her rent and the food in the restaurant is so yummy that we often make specific arrangements to visit and have lunch or dinner with her. More than any THING though is the staff. Every single person working at The Phoenix at Union Hill is personable and caring. From the front desk concierge, to the housekeeping and kitchen staff, to the maintenance guys and Josh the Executive Director, they work hard to ensure the residents are safe and happy every day - and they always do it with a smile on their face. Special shout outs to Melissa, Bailey, Emily, Blake, Teresa, and Jose who come in contact with mom most days and who have helped me feel confident that she will be able to live here safe and happy for as long as possible.

sandra brandes

2021-01-01

We are so pleased to have chosen The Phoenix at Union Hill for mom's new home. The facility is beautiful, bright & with all the conveniences & amenities anyone could wish for. Mom's new home is a lovely one bedroom in Independent Living with a great porch for her to enjoy the outdoors and her many pots of plants. She has a lovely view out across the nearby farm field. Indoors she has plenty of space to stretch out & enjoy with her kitty. She's got a full sized stainless steel fridge (not all senior living apartments have this!)with water and ice in the door, microwave, range, disposal and dishwasher. She loves having a separate space with closable doors that hold the full sized washer & dryer units. Hard flooring in all the living areas & a short nap carpet in the bedroom are all stylish to meet her taste & SAFE to make us feel confident about her safety. There's light housekeeping included weekly to allow her to have the clean home she has always prided herself on without the physical challenges of scrubbing & pushing about a vacuum-both a big deal we never consider as we age. Two meals per day are included in her rent & the food in the restaurant is so yummy that we often make specific arrangements to visit and have lunch or dinner with her! More than any THING though is the staff. Every single person working at The Phoenix at Union Hill is personable and caring. From the front desk concierge, to the housekeeping & kitchen staff, to the maintenance guys and Josh the Executive Director, they work hard to ensure the residents are safe and happy every day-and they always do it with a smile on their face. Special shout outs to Bailey, Emily, Blake, Teresa, and Jose who come in contact with mom most days and who have helped me feel confident that she will be able to live here safe and happy for as long as possible.

Lindsey Young

2021-01-01

We moved my in-laws in a couple months ago. The staff is so caring and such a family atmosphere. They have done so much to make them feel welcomed and comfortable in their new home. The activities are great and they even have a great room for the grandkids when they visit. So happy we chose The Phoenix at Union Hill!!

Rob Gilliam

2021-01-01

Although the Phoenix at Union Hill offers assisted living and memory care, my wife and I live in the independent living section of the facility. We moved in on June 1 within a few days of when they opened and from day one everyone on the staff here has been nothing short of fantastic! Josh, the executive director, has done a fantastic job of selecting members of the staff. His main criteria for selecting staff was whether they had a fantastic attitude toward their job and the people they serve and he could not have done a better job of doing that. We have been amazed that no matter what their normal function is, anytime you have contact with a staff member they always ask whether there’s anything they can do for you, and regardless of whether it’s what they normally are assigned to do they will do it. They are always pleasant and extremely helpful. The facilities here are absolutely beautiful. The chefs prepare terrific meals and the servers are all outstanding! There are many activities for the residents here. There are facilities such as exercise rooms, game rooms, outdoor activities, etc. for those who want to participate, and an entertainment director who is quite spectacular! We moved here from another state to be closer to one of our children and his family, but we have also gained a lot of friends with the other residents here. We are not sure what else we could have hoped for in selecting a place to live. The Phoenix at Union Hill is truly fantastic!

Michelle C Ragsdale

2021-01-01

I searched several facilities while I was in a panic to move my Mom from the hospital. I was told by her doctor that her dementia was getting worse and we needed to find a facility that had memory care. The Phoenix at Union Hill was so accommodating. They allowed my mom to live her first month in one of their respice rooms until we could get all of her stuff transitioned over to her new apartment. We just got her moved in her new apartment this week. She loves it there! They have bingo, trivia, movie night, music, and art. It is set schedule every day. This is great for her dementia. Finally, the staff that works there are like family. They are all so caring and go out of their way to help my mom. I am so glad we found The Phoenix at Union Hill :)

Shannen Yauger

2021-01-01

Absolutely beautiful facility, wonderful staff, and such a caring place for my mother-in-love! We moved her in recently and she’s happy as a clam. Wonderful activities, she loves the food, and her apartment in assisted living is perfect for her.

Bonnie G.

2021-01-01

While there are many options in Canton for Assisted Living communities, for those in the market, it's crucial to look for a community that is operated by an Executive Director who is experienced, well-versed in the needs of the residents and knows full well how to successfully operate an Assisted Living community. Josh of Union Hill is all of the above. I was more than impressed.