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The Phoenix At Union Hill
9651 Union Hill Road, Canton, GA 30115
Based on 9 reviews
Services and Housing OptionsIndependent Living, Assisted Living, Memory Care, Adult Day Care, Respite, Respite
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The Phoenix At Union Hill DescriptionExperience the utmost in senior living at The Phoenix of Union Hill, nestled within Canton's affluent suburbs. Our compassionate and attentive staff is devoted to providing you with premier care options. Our opulent community provides the finest lodgings in a welcoming atmosphere. At Union Hill, the Phoenix encourages each resident to embrace life and make every moment count. A single trip to The Phoenix at Union Hill will make it clear that we recognize the deepest yearning of all: a longing for love.
Assisted LivingAssisted living provides all the amenities of independent living, plus assistance with everyday tasks. We strive to provide personalized assistance that meets each individual's needs, including personal care services such as bathing, dressing and grooming support, along with medication management. Assisted living is tailored to make life simpler and more secure, allowing you or a cherished one the opportunity to cherish every moment of each day.
Memory CareAt The Phoenix at Union Hill, we provide a secure and encouraging atmosphere for those living with Alzheimer's or other forms of dementia to call home. Residents have the opportunity to make their own suites feel like home with personal touches and decorations. Our memory care neighborhood is fortunate to have caregivers with a wealth of knowledge in dementia care, and who are proficient at navigating the unpredictable terrain associated with memory loss.
Respite CareWe believe in promoting overall health and wellbeing for both our seniors and their caretakers. Respite Care provides a much-needed break for family caregivers, allowing them to refresh and restore their minds and bodies. Be confident that your beloved is being lovingly nurtured, and will continue to blossom in our warm, compassionate atmosphere. At our inviting abode, we go above and beyond to ensure those who are recovering from surgery or a recent hospital stay receive the best possible care by working closely with medical professionals and attending to their personal needs.
Parent OrganizationThe Phoenix At Union Hill is a member of a larger group of communities called Phoenix Senior Living
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AmenitiesThe Phoenix At Union Hill offers a wide range of amenities for its senior living residents, such as the Live Love Learn program providing assistance with grooming and dressing, an on-site game room and arts & crafts studio to keep residents engaged and active, emergency call systems in each resident's room for added security, medication management and individualized care plans, plus complimentary transportation for group activities and doctor appointments. In-house physical therapy is also available.
ServicesThe Phoenix at Union Hill, owned and operated by Phoenix Senior Living, offers a range of services to meet the needs of its residents. These include assistance with grooming, bathing and dressing through the Live Love Learn Program; an on-site game room, arts and crafts studio and in-house physical therapy; emergency call systems in each resident's room for safety; medication management; individualized care plans; and complimentary transportation for group activities and doctor appointments.
health and wellness assessments
assistance with daily activities
certified dementia practitioners
specialized memory care
daily events and activities
arts and crafts
restaurant style dining
Employee Reviews for Phoenix Senior Living in Canton, Georgia
2.5 out of 5 stars. Based on 2 reviewsPhoenix Senior Living in the Canton, GA area has received mixed reviews from employees. While some have praised the lovely residents, they have also noted a toxic work environment with managers and employees talking behind each other’s back, false promises being made, and a two-sided approach to dealing with issues. Additionally, some employees have noted that residents pay thousands to live there but receive poor care from staff. Overall, the reviews have resulted in a rating of 2.5 out of 5 stars.
Employee Reviews for Phoenix Senior Living
2.97 out of 5 stars. Based on 155 reviewsOverall, employees have a positive experience working for Phoenix Senior Living. They appreciate the supportive team from upper management, the flexible hours, and the great atmosphere and team. They enjoy helping the residents and appreciate the family-like atmosphere. Employees also appreciate the company's commitment to continuing their staffs education and the understanding management. However, some employees have experienced immature coworkers, bad management, and lack of people management and organization. They also suggest that the company should focus on what they have and not on growing too quickly, improve communication downwards towards communities, and provide more hands on training.
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We are so pleased to have chosen The Phoenix at Union Hill for mom's new home. The facility is beautiful, bright and with all the conveniences and amenities anyone could wish for. Mom's new home is a lovely one bedroom in Independant Living with a great porch for her to enjoy the outdoors and her many pots of plants. She has a lovely view out across the nearby farm field. Indoors she has plenty of space to stretch out and enjoy with her kitty. She's got a full sized stainless steel fridge (not all senior living apartments have this!)with water and ice in the door, microwave, range, disposal and dishwasher. She loves having a separate space with closable doors that hold the full sized washer & dryer units. Hard flooring in all the living areas and a short nap carpet in the bedroom are all stylish to meet her taste and SAFE to make us feel confident about her safety. There's light housekeeping included weekly to allow her to have the clean home she has always prided herself on without the physical challenges of scrubbing and pushing about a vacuum - both a big deal we never consider as we age. Two meals per day are included in her rent and the food in the restaurant is so yummy that we often make specific arrangements to visit and have lunch or dinner with her. More than any THING though is the staff. Every single person working at The Phoenix at Union Hill is personable and caring. From the front desk concierge, to the housekeeping and kitchen staff, to the maintenance guys and Josh the Executive Director, they work hard to ensure the residents are safe and happy every day - and they always do it with a smile on their face. Special shout outs to Melissa, Bailey, Emily, Blake, Teresa, and Jose who come in contact with mom most days and who have helped me feel confident that she will be able to live here safe and happy for as long as possible.
We are so pleased to have chosen The Phoenix at Union Hill for mom's new home. The facility is beautiful, bright & with all the conveniences & amenities anyone could wish for. Mom's new home is a lovely one bedroom in Independent Living with a great porch for her to enjoy the outdoors and her many pots of plants. She has a lovely view out across the nearby farm field. Indoors she has plenty of space to stretch out & enjoy with her kitty. She's got a full sized stainless steel fridge (not all senior living apartments have this!)with water and ice in the door, microwave, range, disposal and dishwasher. She loves having a separate space with closable doors that hold the full sized washer & dryer units. Hard flooring in all the living areas & a short nap carpet in the bedroom are all stylish to meet her taste & SAFE to make us feel confident about her safety. There's light housekeeping included weekly to allow her to have the clean home she has always prided herself on without the physical challenges of scrubbing & pushing about a vacuum-both a big deal we never consider as we age. Two meals per day are included in her rent & the food in the restaurant is so yummy that we often make specific arrangements to visit and have lunch or dinner with her! More than any THING though is the staff. Every single person working at The Phoenix at Union Hill is personable and caring. From the front desk concierge, to the housekeeping & kitchen staff, to the maintenance guys and Josh the Executive Director, they work hard to ensure the residents are safe and happy every day-and they always do it with a smile on their face. Special shout outs to Bailey, Emily, Blake, Teresa, and Jose who come in contact with mom most days and who have helped me feel confident that she will be able to live here safe and happy for as long as possible.
We moved my in-laws in a couple months ago. The staff is so caring and such a family atmosphere. They have done so much to make them feel welcomed and comfortable in their new home. The activities are great and they even have a great room for the grandkids when they visit. So happy we chose The Phoenix at Union Hill!!
Although the Phoenix at Union Hill offers assisted living and memory care, my wife and I live in the independent living section of the facility. We moved in on June 1 within a few days of when they opened and from day one everyone on the staff here has been nothing short of fantastic! Josh, the executive director, has done a fantastic job of selecting members of the staff. His main criteria for selecting staff was whether they had a fantastic attitude toward their job and the people they serve and he could not have done a better job of doing that. We have been amazed that no matter what their normal function is, anytime you have contact with a staff member they always ask whether there’s anything they can do for you, and regardless of whether it’s what they normally are assigned to do they will do it. They are always pleasant and extremely helpful. The facilities here are absolutely beautiful. The chefs prepare terrific meals and the servers are all outstanding! There are many activities for the residents here. There are facilities such as exercise rooms, game rooms, outdoor activities, etc. for those who want to participate, and an entertainment director who is quite spectacular! We moved here from another state to be closer to one of our children and his family, but we have also gained a lot of friends with the other residents here. We are not sure what else we could have hoped for in selecting a place to live. The Phoenix at Union Hill is truly fantastic!
I searched several facilities while I was in a panic to move my Mom from the hospital. I was told by her doctor that her dementia was getting worse and we needed to find a facility that had memory care. The Phoenix at Union Hill was so accommodating. They allowed my mom to live her first month in one of their respice rooms until we could get all of her stuff transitioned over to her new apartment. We just got her moved in her new apartment this week. She loves it there! They have bingo, trivia, movie night, music, and art. It is set schedule every day. This is great for her dementia. Finally, the staff that works there are like family. They are all so caring and go out of their way to help my mom. I am so glad we found The Phoenix at Union Hill :)
While there are many options in Canton for Assisted Living communities, for those in the market, it's crucial to look for a community that is operated by an Executive Director who is experienced, well-versed in the needs of the residents and knows full well how to successfully operate an Assisted Living community. Josh of Union Hill is all of the above. I was more than impressed.
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