📞 Call for pricing and availability: (800) 780-8101
The Hillcrest Of North Dallas
18648 Hillcrest Rd, Dallas, TX 75252
For Pricing & Availability
(800) 780-8101To Reach a Resident
(972) 517-7771Estimated Pricing
Price Comparison
The Hillcrest Of North Dallas Description
As you start the process and inquire about our community, we understand each future resident's needs are unique and different. At The Hillcrest of North Dallas, helping each resident achieve his/her personalized goals is a top priority and we aspire to improve and enhance every step of the healing process.
The Hillcrest of North Dallas a healthcare and rehabilitation center in North Dallas, Texas. We offer 120 beds of skilled nursing care and our facility is equipped to provide both short-term rehabilitation and long-term care. Our staff consists of licensed therapists, nurses, social workers, and independent physicians. Our goal is to provide our residents with the highest level of care to assist them attain their highest level of function.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Dallas
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Hillcrest of North Dallas has received a mix of reviews from residents and their families. Positive feedback highlights the caring and patient staff, with specific mentions of staff members going above and beyond in their duties, including staying past hours and providing updates on residents' conditions. The therapy team, in particular, has been praised for their exceptional care, helping residents regain mobility and independence. The facility's cleanliness, pleasant environment, and responsive administration have also been commended.
However, there are serious concerns raised by some reviewers, including allegations of neglect, medication errors, theft, and inadequate response to COVID-19, leading to a rapid increase in cases within the facility. Complaints about high staff turnover, poor maintenance, and lack of amenities have been noted. Some reviews describe the facility as dirty, with rude staff, and accuse the administration of incompetence. There are also reports of residents being mistreated and personal items being stolen.
Despite these criticisms, many reviews express satisfaction with the level of care provided, the cleanliness of the facility, and the friendliness of the staff. The facility's aesthetics and the variety of activities available for residents have been positively mentioned. The admissions director and management team have been praised for their dedication to the residents and families, creating a supportive and positive environment.
In summary, while The Hillcrest of North Dallas has received commendation for its staff's friendliness, effective therapy team, and clean environment, it also faces serious allegations of neglect, mismanagement, and inadequate care. Prospective residents and their families are encouraged to consider these reviews carefully.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: June 18, 2012
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 1
Number of fines: 7
Total cost of fines: $88179
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-15 | 2023-04-13 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-15 | 2023-04-13 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-03-15 | 2023-04-13 | F | Miscellaneous Deficiencies | Meet Health Care Facilities Code mechanical requirements. |
| 2022-02-08 | 2022-03-11 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-02-08 | 2022-03-11 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-02-08 | 2022-03-11 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-02-08 | 2022-03-11 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-02-08 | 2022-03-11 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-02-08 | 2022-03-11 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-02-08 | 2022-03-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-02-08 | 2022-03-11 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2021-05-05 | 2021-05-06 | D | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-13 | $13,905 |
| 2020-10-05 | $42,304 |
| 2020-12-15 | $9,750 |
| 2021-04-19 | $650 |
| 2021-05-07 | $9,750 |
| 2021-05-07 | $15,000 |
| 2021-06-21 | $975 |
| 2022-02-09 | $15,000 |
| 2022-02-09 | $9,750 |
| 2023-03-17 | $15,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-10-05 | 30 |
What is in the Neighborhood
- The closest city is Addison which is 4.0 miles away and has a population of 15,518 (small town).
- The average income is $114,518, which is very high compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 48
- Average Temperature: 69.0
- Day Breakdown: The area gets 147 days of rain, 1 days of snow and 215 days of sun
- Precipitation: 1.6 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.16% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 25.14% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 18% Black or African-American, 30% Hispanic or Latino, and 47% White.
- The crime rate is 8.1 per 100 people which is very high compared to other cities.
- Violent Crime: 2.16 incidents per 100 people
- Property Crime: 4.69 incidents per 100 people
- Drug-Related Crime: 0.76 incidents per 100 people
- The average life expectancy in zip code is 80.55 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 169.0, Moderate Days 38.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.6 miles awaySam's Club
0.7 miles awayTom Thumb
0.7 miles awayCentral Market - H-E-B
1.0 miles awayCentral Market
1.1 miles awayTransportation
Galatyn Park
4.4 miles awayArapaho Center
4.5 miles awayBus Stations
Route 883
2.4 miles awayUTD Shuttle
2.9 miles awayBus Stop Route 347 Northbound
3.3 miles awayDart Bus Route 347 Southbound
3.3 miles awayParker at Custer
3.8 miles awayBanks
Comerica Bank
0.7 miles awayBank of Texas
0.9 miles awayWells Fargo
0.9 miles awayPrimeLending
1.0 miles awayVeritex Bank
1.1 miles awayHospitals
Baylor Scott & White Medical Center - Plano
0.6 miles awayThe Heart Hospital Baylor Plano
0.8 miles awayMedical City Plano
1.3 miles awayPlano Specialty Hospital
1.4 miles awayHEALTHSOUTH Plano Rehabilitation Center
2.2 miles awayPharmacies
Medscript Pharmacy
0.6 miles awayWalgreens
0.8 miles awayDermRX Pharmacy
1.0 miles awayCVS Pharmacy
1.7 miles awayMarket Street Pharmacy
1.7 miles awayDentists
Preston Smiles Family Dentistry
0.7 miles awayArbors Modern Dentistry
0.9 miles awayFamily First Dentistry
1.1 miles awayPlano Pediatric Dentistry
1.1 miles awayKososki Dental
1.1 miles awayParks
Highland Creek Manor
0.2 miles awayFrankford Park
0.3 miles awayOld Renner Park
0.7 miles awayBentwood Park
1.1 miles awayEldorado Park
1.1 miles awayPlaces of Worship
Saint Emmanuel Missionary Baptist Church
24.3 miles awayShopping
Willow Bend Shopping Center
3.3 miles awayCollin Creek Mall
4.0 miles awayGalleria Dallas
5.5 miles awayShops At Granite Park Three
6.3 miles awayStonebriar Centre
6.6 miles awayCulture
Plano Children's Theater
2.8 miles awayWatertower Theatre
4.0 miles awayAddison Improv
4.4 miles awayEisemann Center
4.5 miles awayMarshall Family Performing Arts Center
5.5 miles awayRestaurants
Lezzet Cafe
0.5 miles awayLalo's
0.8 miles awayGiovanni's Mediterranean and Italian
0.8 miles awayKabayan Filipino Store & Cafe
0.8 miles awaySushi Yokohama
0.8 miles awayGet exact pricing & check availability
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