📞 Call for pricing and availability: (800) 780-8101
The Heights Of Tyler
2650 Elkton Trail, Tyler, TX 75703
For Pricing & Availability
(800) 780-8101To Reach a Resident
(903) 266-7200Estimated Pricing
Price Comparison
The Heights Of Tyler Description
Whatever circumstance has brought you to us, we want you to know we’re going to listen and we’re going to take care of you. Whether you need skilled nursing, long-term care, rehabilitation therapies, memory care, or respite care we’re excited to serve you.
Here at The Heights® of Tyler you’ll experience a comforting, loving community surrounded by a team who works with you to design a plan with your goals and preferences in mind. You’ll also experience engaging, fun activities and comfortable amenities.
As a Touchstone community we value family partnerships, glorify God through our words and actions, and give you the best care possible.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Tyler
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Tyler
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Tyler
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for The Heights of Tyler offer a mixed perspective on the facility's quality of care, staff behavior, and overall environment. Some reviewers have praised the facility for its successful rehabilitation services, compassionate and caring staff, and effective communication, especially during challenging times like the COVID-19 pandemic. They highlight the facility's ability to make residents feel like family and appreciate the attention to detail in care and activities provided.
On the other hand, several reviews express significant dissatisfaction with aspects of care, cleanliness, and staff behavior. Concerns include instances of neglect, such as not providing timely medication, poor hygiene, and unresponsive staff. Some reviewers have encountered rude behavior from the staff and have observed a lack of empathy and professionalism. There are also reports of the facility not meeting dietary needs correctly and failing to maintain a clean and safe environment for the residents.
While some employees and family members of residents have shared positive experiences, noting the friendly atmosphere, clean community, and a range of activities for residents, others have described the working environment negatively, citing issues with management and colleague behavior.
Overall, the reviews suggest that while The Heights of Tyler has the potential to offer a caring and supportive environment for its residents, there are significant areas that require improvement to ensure the well-being and satisfaction of both residents and their families.
Reviews
This place was AWFUL. Brought my 81 year old dad here after he almost died at The Center at Grande and had to complain to the admin constantly because they weren't doing their jobs. They finally got tired of me and released him before he was ready to be released. His cardiologist agreed that he was not ready to be released and so did his PCP who we had video conferences with while there, but they insisted just because I kept complaining. They "forgot" to take him his supper twice during the couple of weeks he was there, would not take medical concerns seriously (showing signs of another cardiac event and the NP didn't even respond till the next morning and none of the "doctors" will talk to family members - my husband refused to leave that night and stayed the whole night with him so he could call 911 if he had to), did not do his PT like they were supposed to (didn't even start it for days after he arrived until I threw a fit), kept changing the sign-in rules for visitors and then would yell if you didn't sign in "right", didn't treat the bedsores he got and they were so bad when he got out that we had to take him to wound care at our local hospital for weeks to have the wounds debrided, missed taking him to his heart doctor appointment and I had to reschedule it and take him myself, left him without toilet paper all day long one day even when he kept asking for toilet paper so he could go to the bathroom, left his toilet clogged one day all day until I came that evening and insisted they unclog it, and there was so much more. Some woman representing administration came in and chewed him out, argued with him even though we had proof, and refused to tell us her name (I voice recorded that conversation - she was very hostile). I kept all of the detailed texts and emails I had to keep sending to the admins. So I have proof and am happy to share that proof with anyone who is questioning leaving their loves one there. I DO NOT RECOMMEND!
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 7, 2010
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 106
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-23 | 2022-10-17 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-05-24 | 2021-07-09 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-03 | 2019-09-20 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-03 | 2019-09-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-03 | 2019-09-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-07-17 | $10,521 |
| 2019-10-31 | $13,905 |
| 2022-02-07 | $658 |
What is in the Neighborhood
- The closest city is Tyler which is 5.6 miles away and has a population of 103,700 (small city).
- The average income is $96,969, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 48
- Average Temperature: 67.9
- Day Breakdown: The area gets 162 days of rain, 1 days of snow and 201 days of sun
- Precipitation: 1.8 inches a year
- The median age is 33.9 years old, low compared to other cities.
- 4.64% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 7.93% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 21% Black or African-American, 17% Hispanic or Latino, and 58% White.
- The crime rate is 6.58 per 100 people which is very high compared to other cities.
- Violent Crime: 1.61 incidents per 100 people
- Property Crime: 3.02 incidents per 100 people
- Drug-Related Crime: 1.31 incidents per 100 people
- The average life expectancy in zip code is 77.34 years old, which is low compared to other zip codes.
- Air Quality: Good Days 165.0, Moderate Days 39.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
FRESH by Brookshire's
0.3 miles awayWalmart Neighborhood Market
0.7 miles awayWalmart Supercenter
1.7 miles awayBrookshire's
2.4 miles awaySuper 1 Foods
2.5 miles awayNone Found
Bus Stations
FlixBus Tyler
12.4 miles awayBanks
Regions Bank
1.9 miles awayCapital One
1.9 miles awaySouthside Bank
2.0 miles awayBank of America
2.0 miles awayAltra Federal Credit Union
2.6 miles awayHospitals
CHRISTUS Mother Frances Hospital - South Tyler
2.1 miles awayBaylor Scott & White Texas Spine & Joint Hospital
4.3 miles awayOlympic Plaza
4.9 miles awayEast Texas Medical Center - Tyler
5.0 miles awayCHRISTUS Mother Frances Hospital - Tyler
5.2 miles awayPharmacies
Walgreens
2.2 miles awayBrookshire's Pharmacy
2.5 miles awayCVS Pharmacy
2.6 miles awayMaxwell Pharmacy
17.9 miles awayLouis Morgan #5
21.2 miles awayDentists
Aspen Dental
3.0 miles awayFresh Dental
5.4 miles awayParks
Faulkner Park
1.9 miles awayNoble E. Young Park
2.4 miles awayIdlewilde Neighborhood Park and Pool
2.4 miles awayLindsey Park
2.5 miles awaySouthside Park
2.5 miles awayNone Found
Shopping
Broadway Square Mall
2.5 miles awayFrench Quarter Shopping Center
2.9 miles awayHawkins Auto And Farm Supply
22.9 miles awayCulture
Bergfeld Park Amplitheater
4.4 miles awayTyler Civic Theatre
4.9 miles awayR. Don Cowan Fine and Performing Arts Center
5.8 miles awayCowan Center
5.9 miles awayThe Oil Palace
6.9 miles awayRestaurants
Jucys Hamburgers
0.3 miles away1836 Texas Kitchen
0.9 miles awayClear Springs Restaurant
1.9 miles awayWalk-On's Bistreaux & Bar
1.9 miles awayTraditions Restaurant & Catering
1.9 miles awayGet exact pricing & check availability
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Disclaimer
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