The Gardens at Arlington Heights

Reviews of various senior living communities highlight a range of experiences, from highly positive to concerns about care and management changes. Many reviewers praise the caring and attentive staff, clean and modern facilities, and the range of activities available for residents. Families feel reassured by the level of care their loved ones receive, noting the staff's professionalism and the welcoming atmosphere of the communities.

Positive feedback includes stories of staff going above and beyond, such as facilitating daily FaceTime calls when in-person visits were not possible, and treating residents like family. The importance of a cozy and loving environment is a recurring theme, with many reviewers feeling at home in the communities. Activities such as group exercises, art projects, and family get-togethers are highlighted as key aspects of the vibrant community life.

However, some reviews express concerns, particularly regarding changes in management and ownership. These changes have led to perceived declines in the quality of care, with some families noting a lack of skilled nursing staff or a decrease in the overall attention to residents' needs. Issues with billing and communication have also been mentioned, alongside dissatisfaction with the food quality and concerns about the community being overpriced for the services provided.

Despite these concerns, many reviewers recommend visiting the communities to see if they are a good fit for their loved ones. The sense of community, the range of activities, and the dedication of many staff members are frequently cited reasons for considering these senior living options.