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The Citadel Nassawadox
9468 Hospital Road, Nassawadox, VA 23413
Based on 10 reviews
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Services and Housing OptionsNursing Home, Skilled Nursing, Rehabilitation
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The Citadel Nassawadox DescriptionAccordius Health is committed to providing exemplary medical care which meets and exceeds the highest legal and ethical standards in the field. Our compliance program is designed to help our company stay within the bounds of federal and state law. We take measures to ensure that our residents are treated with only honest and responsible care through education, documentation, and reporting. Our programming is designed to bring people together and build a sense of community because we believe that interaction with others enriches our lives.
RehabilitationThe rehabilitation therapy services at our centers help those who no longer require an in-patient hospital stay but are not ready to go home. Physical Therapy programs help patients to regain the strength, function and mobility needed for a successful return home.
Skilled NursingEach center provides comprehensive skilled nursing services with a professional team of Registered Nurses, Licensed Practical Nurses, Certified Nursing Assistants and others. Care plans that are tailored to each patient's individual needs may include...
DiningThere's nothing more comforting than Mom's cooking or a dish from your homeland that takes you back in time. The menu at our restaurant is full of fresh and flavorful dishes that are all inspired by our location. We've got two delicious entree options for you at every meal, so you can always get the food you crave. That’s why a dietary manager and dietician work together to develop healthy, delicious meals!
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Rehabilitation Services and AmenitiesThe Citadel Nassawadox provides rehabilitation services to help patients restore their abilities. Occupational Therapy programs help patients restore their ability to provide their own self care such as eating, dressing, and bathing. Speech Therapy programs are also available for patients with swallowing and cognitive difficulties. The therapy teams are an important part of the interdisciplinary team at The Citadel Nassawadox and work to provide individualized treatment plans tailored to the needs of each patient.
Skilled Nursing Services and AmenitiesThe Citadel Nassawadox offers skilled nursing services and amenities, including stroke and neurological recovery, pain management, post-surgical care, Alzheimer's/dementia memory care, hospice and palliative care, pharmacy management, mental and behavioral health care, bariatric rehabilitation care, lymphedema care and wound care. The Citadel Nassawadox is dedicated to providing comprehensive care for all its patients.
therapy 7 days a week
skilled nursing care
physical and occupational therapy
transportation to appointments
complimentary laundry & housekeeping, every day
emergency call system with 24 hour monitoring
weekly religious services
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 3 stars on its quality measures rating, and 2 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/01/93 and is run by a for profit organization. It is a large-sized nursing community with 145 nursing beds. Currently, there are 104 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis community has been cited for abuse by The Center for Medicare and Medicaid Services. Either the facility has been cited in inspection reports for abuse that caused a resident harm within the past year or abuse that could have potentially caused residents harm in the past two years. This facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $312,664.28. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has had 20 substantiated complaints reported in the last 3 years that resulted in a citation.
Overall RatingsThe Nassawadox Rehabilitation And Nursing is a nursing home facility that unfortunately holds a 1-star overall rating, which is the lowest rating possible. In terms of the larger perspective, this nursing home ranks in the bottom 20% of all facilities in regards to its overall rating, which also falls below the state average. Furthermore, it has earned a 1-star health inspection rating, placing it in the bottom 10% of all facilities in this category. This health inspection rating, once again, is lower than the state average. Finally, in terms of quality rating, the Nassawadox Rehabilitation And Nursing is in the bottom 40% of facilities, with the quality rating slightly under the state average.
Staff RatingsNassawadox Rehabilitation and Nursing, a nursing home facility, holds a rather underwhelming 2-star staff rating, placing it among the bottom rungs of comparable institutions. It falls within the lowest 20% subsequent to the metric of nursing aid staffing hours per resident per day, with a rate of 1.77 hours, notably lesser than the state's average of 1.94 hours. When scrutinized in the light of LPN staffing hours per resident per day, the institution remains within the bottom 40%, offering 0.74 hours, compared to the state's average of 1.02 hours. The trend persists for RN staffing hours as well, where it lags behind, providing 0.35 hours per resident per day, under the state's average of 0.6 hours, placing it in the bottom 30%. Nassawadox is in the bottom 20% when it comes to licensed staffing hours per resident per day, with the metric standing at 1.1 hours, less than the state's average of 1.62 hours. However, on a positive note, the nursing home shines in the domain of physical therapist staffing hours, standing in the top 40% of similar facilities, oddly though, providing 0.08 hours per resident per day, which is on par with the state's standard.
Covid DataThe Nassawadox Rehabilitation and Nursing Home is considered among the top 40% of facilities when it comes to its residents being up to date with the latest vaccination rate, which is substantially higher than the state average. The impressive figure stands at 74.1%, outperforming the state's figure of 61.9%. However, the facility straggles behind when it comes to the staff vaccination rates, landing in the bottom 40% of facilities in comparison. The staff's up-to-date vaccination rate is a disappointing 11.2%, markedly less than the state average of 25.9%. Therefore, while the facility can be commended on its resident vaccination initiatives, it needs to intensify efforts towards improving staff vaccination rates.
Quality MeasuresThe Nassawadox Rehabilitation And Nursing home has certain areas of concern and some areas where it excels compared to state averages. When it comes to vaccination, the nursing home is in the bottom 20% of facilities, with only 89.58% of its residents receiving flu vaccines, falling short of the state's 94.02%. Weight loss management also falls lacking since it stands in the bottom half of facilities, with 5.7% of residents losing excessive weight, a figure that's still below the statewide 6.79%. However, this nursing home excels in managing depressive symptoms, standing in the top 20% with reported 0.0% of residents experiencing these symptoms, a notable success considering the state's 5.84%. But the management of ulcers presents a concern, as the Nassawadox Rehabilitation and Nursing home is nestled in the bottom 20% of facilities, with 13.4% of residents suffering from this condition, a strikingly high figure against the state's average of 8.3%. Concurrently, it continues to maintain its position in the top 20% of facilities managing depressive symptoms, retaining the effective rate of 0.0%. The institution aims to maintain its positive results while looking into areas for improvement.
Emergency and Hospitalization Quality MeasuresThe Nassawadox Rehabilitation And Nursing home has been noted as falling in the bottom 40% of facilities in terms of hospitalizations per 1000 days, with a rate of 1.9 hospitalizations. This exceeds the state average of 1.49 hospitalizations, suggesting room for improvement. Similar trends can be found in terms of outpatient emergency department visits per 1000 days, wherein Nassawadox Rehabilitation And Nursing has a rate of 1.19, also surpassing the state average of 1.11; hence, it is positioned in the bottom 40% of facilities. Particularly concerning is the fact that the nursing home is placed within the lowest 10% of facilities concerning the percentage of short-stay residents who had outpatient emergency department visits, with a rate of 21.00, significantly greater than the state's 13.11. Furthermore, this nursing home falls in the bottom half of facilities when considering the percentage of short-stay residents who were rehospitalized after a nursing home admission at a rate of 22.88, edging out the state's average, 22.09, pointing to potential areas of focus for resident care improvement.
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General Staff Rating
Care Staff Rating
Food Staff Rating
Went to surprise my mother and the whole place smelled like pee and bowel movement odor. The nurses act like they dont have a job. They just stand around to the desk eating and talking. The phone rung 15 times and 5 nurses stood to the desk talking about their weekend plans. Non nurses do more for the patients then the nurses do. I have seen some ladies who are not nurses go out of their way to help or get them what they need and have a plesant conversation with them. The rooms could be cleaner. What does the maintenance man do? Alot of things dont work in the building. Dont start me on the kitchen help. The food is disgusting and its bland. But you see kitchen help with more carry outs than enough. The front office lets not even discuss them. Having a conversation with them while they are promising your love ones with everything they will get which is all lies. What is going on with this place. That's why I will be moving my mother at home with us.
Wouldn’t take my dog to that place all they are interested in is your money not the patients . My mother went there for a week just to finish up a IV she had to take for pneumonia and to get physical therapy . She never came home. She got a UTI infection cause her kidney to shut down. They never even called the doctor to report that she even had it
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-05-20||2022-06-10||D||Gas, Vacuum, and Electrical Systems Deficiencies||Have generator or other power source capable of supplying service within 10 seconds.|
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