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Riverside Health & Rehabilitation
1301 East Broadway, Missoula, MT 59802
Based on 5 reviews
Services and Housing OptionsNursing Home, Hospice, Skilled Nursing, Rehabilitation
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Riverside Health & Rehabilitation DescriptionRiverside Health & Rehabilitation is the perfect place for anyone looking for comfort and peace of mind. We've been part of the Missoula community for years, delivering a lifestyle of care, value and wellbeing in a beautiful setting. Here at our community, you will find many different types of residents from all walks of life who are enjoying outstanding senior living. Our commitment is to help each resident lead a purposeful life and provide the highest quality of service possible. When you enter Riverside Health & Rehabilitation, you'll immediately feel at ease knowing that you're in good hands.
RehabilitationWe want you to feel better as soon as possible, which is why our on-site rehabilitation services are top-notch. You'll receive individualized physical therapy, occupational therapy and speech therapy so that you can rest, recover and become your best self again. At our facility, we focus on what's best for the individual. Whether that means providing personal training to help them regain balance, preparing delicious meals tailored to their taste, or offering engaging social programs. If you need anything during your stay, our team members are here to help. We create personalized care plans to help you achieve your wellness goals. We closely monitor your progress and make adjustments to ensure that you are getting stronger, healthier and more resilient.
Parent OrganizationRiverside Health & Rehabilitation is a member of a larger group of communities called The Goodman Group
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AmenitiesRiverside Health & Rehabilitation offers a variety of amenities to its residents. These include a lounge, life enrichment room, outdoor courtyard and gazebo with river views, and scheduled transportation. Residents can relax in the lounge, join in activities at the life enrichment room, enjoy nature in the outdoor courtyard and gazebo with its beautiful river views, and take advantage of the scheduled transportation for outings.
ServicesRiverside Health & Rehabilitation provides its residents with exceptional service and amenities. Three chef-inspired meals are served daily, and life enrichment and spiritual care programs are offered to encourage holistic well-being. Housekeeping, laundry and linen services are provided, as well as all utilities (excluding telephone). Complimentary Wi-Fi is available, and a 24-hour emergency call system with 24-hour on-site staffing ensures the safety and security of all guests.
Rehabilitation Services and AmenitiesRiverside Health & Rehabilitation provides its residents with a wide range of rehabilitation services and amenities. The skilled nursing care, personalized service offerings, three chef-inspired meals per day, therapeutic diets, social services, housekeeping laundry and linen services, maintenance, 24-hour on-site staffing and Life Enrichment programs ensure that residents receive the highest quality of care. All of these services are provided in a comfortable and supportive environment to help each resident reach their goals and improve their overall health.
individualized treatment plans
skilled nursing services
physical, occupational and speech therapies
activities of daily living
church on sundays
Employee Reviews for The Goodman Group in Missoula, Montana
2 out of 5 stars. Based on 6 reviewsEmployees who have worked for The Goodman Group in the Missoula, MT area have had largely negative experiences. They report a toxic environment with the worst morale of any company they have experienced, poor management, backstabbing, drama-ridden, and underpaid wages compared to other employers in town. They also report outrageously expensive health insurance. Employees feel that the higher ups in regional operations and some of the facility management need to be replaced with people who have better people skills and a sense of accountability. They suggest that the company foster a community of teamwork instead of backstabbing and throwing others under the bus. They also suggest that the company encourage new ideas and feedback from employees and be more competitive with their pay. Employees feel that the residents suffer in this toxic environment and that there needs to be massive changes for the company to get back on track.
Employee Reviews for The Goodman Group
3.53 out of 5 stars. Based on 66 reviewsAdvice to Management: Get rid of the "old guard" that have been there forever and bring in fresh ideas and new blood. Listen to your employees and make changes that will benefit them. Respect your employees and show them that you value their hard work and dedication.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 12/13/88 and is run by a for profit organization. It is a large-sized nursing community with 72 nursing beds. Currently, there are 64 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $36,660.00.
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Care Staff Rating
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Activities and Services Rating
Suzette Summers has this to say about Riverside Health and Rehabilitation as she has experienced Hillside rehabilitation center as well. The layout of this building deems it greatly approachable. The people that work here have patience beyond bounds, helpful and all are aimiable.The problem with riverside is all the medical personnelle are spread way too thin, thus patients are not receiving the care they need. People are not properly taken care of because caretakers do not have time. People that are dying are not comforted, simply because personnel does not have the time in their schedules to cover the floors and all the people.I was here 5 years ago after open heart surgery. I value the comparison and things appear to be different. The quality of certain services is lacking. The food is one of them and I realize budgets play a great part in this. Riverside’s name is floundering, Village’s name is questionable, Hillside’s name is becoming dirt and I have no experience regarding Hamilton’s facilities.Beforehand I thank you for you considering into these matters.Respecfully submitted,Suzette Summers
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-09-19||2022-10-31||F||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2022-09-19||2022-10-31||E||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2021-07-14||2021-08-20||F||Emergency Preparedness Deficiencies||Develop and maintain an Emergency Preparedness Program (EP).|
|2021-07-14||2021-08-20||F||Emergency Preparedness Deficiencies||Develop a communication plan.|
|2021-07-14||2021-08-20||D||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2021-07-14||2021-08-20||E||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2021-07-14||2021-08-20||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-07-14||2021-08-20||F||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2021-07-14||2021-08-20||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2021-07-14||2021-08-20||D||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the installation and maintenance of electrical systems.|
|2021-07-14||2021-08-20||E||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure proper usage of power strips and extension cords.|
|2019-09-25||2019-10-24||F||Emergency Preparedness Deficiencies||Provide emergency officials' contact information.|
|2019-09-25||2019-10-24||E||Egress Deficiencies||Keep aisles, corridors, and exits free of obstruction in case of emergency.|
|2019-09-25||2019-10-24||E||Egress Deficiencies||Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.|
|2019-09-25||2019-10-24||E||Egress Deficiencies||Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.|
|2019-09-25||2019-10-24||D||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2019-09-25||2019-10-24||E||Smoke Deficiencies||Properly select, install, inspect, or maintain portable fire extinguishes.|
|2019-09-25||2019-10-24||D||Gas, Vacuum, and Electrical Systems Deficiencies||Meet requirements for the installation and maintenance of electrical systems.|
|2019-09-25||2019-10-24||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.|
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