Call for pricing and availability: (800) 780-8101

Pacifica Senior Living Santa Fe

2961 Galisteo Road, Santa Fe, NM 87505

Based on 23 reviews


Services and Housing Options

Independent Living, Assisted Living, Memory Care, Respite

Estimated Pricing

Studio
Estimated $3,744
One Bedroom
Estimated $4,902
Two Bedroom
Estimated $6,191
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(505) 395-0273

Find a Senior Community that Best Fits Your Needs

Pacifica Senior Living Santa Fe Description

Welcome to Pacifica Senior Living Santa Fe, a luxurious senior living community situated in beautiful Santa Fe, New Mexico. At Fe, we tailor our care to each individual by getting to know them and what they need. We create personalized care plans that are designed to give them the best possible experience. Resort-style living with around-the-clock care? Yes please! Our residents enjoy maintenance-free housing and never have to worry about a thing. Our Assisted Living and Memory Care programs encourage residents to live active, engaged lifestyles as members of our community through life enrichment activities. Our mission at Pacifica Senior Living is to provide compassionate, personalized care services with dignity and respect that we believe in and love.

Assisted Living
If you're looking for a supportive community that can help you with daily activities, look no further than our Assisted Living services in Santa Fe, New Mexico. We pride ourselves on providing the perfect balance of independence and support to all of our residents. Our goal is to make every day special for residents through events that encourage socialization and increase life skills while catering to each individual’s unique interests. At Fe, we strive to cultivate an atmosphere where residents can feel comfortable sharing their stories with one another and developing a sense of community with their peers.

Memory Care
At Memory Care, we provide more than just assistance and security. We create a supportive environment that helps our residents thrive. It's about helping our residents enjoy life to the fullest and maintaining independence for as long as possible. We are passionate about Memory Care and dedicated to providing exceptional services to our residents and their families. Our staff works with each individual to create a personalized plan of care that meets needs and upholds dignity. Our residents enjoy a private room with their own bathroom, as well as access to a variety of amenities and activities that promote wellbeing.

Respite Care
When life gets tough and we need a little boost, there's nothing wrong with asking for help. If you're a primary caregiver, you know how demanding the job can be. Luckily, respite care provides an opportunity to have someone else step in and take over for a while. The Respite Care program at Pacifica Senior Living Santa Fe is a great way for families to take a break from the day-to-day caregiving duties. This option can provide the caregiver with a chance to destress, restore energy, or simply find balance in their own life.

Dining
At Fe, we understand that everyone has different dietary needs. That's why we offer customized dining options to make sure our residents are always satisfied. Whether you're looking for a light snack or a full meal, we've got you covered. Our Executive Chef works closely with each resident to ensure that their dietary restrictions are met and they're getting the best possible dining experience. We've got you covered for all of life's special moments, from holidays to birthdays and anniversaries. We have a variety of meal options for those with special diets, including vegetarianism. We have a variety of snacks and drinks available throughout the day for residents to enjoy in between meals!

Price Comparison

  • Estimated Facility Price: $3,744
  • Average City Price: $3,373
  • Average State Price: $3,373
  • Average National Price: $3,394
  • Ranking

  • Ranking in City: 8 out of 13 communities in Santa Fe
  • Ranking in State: 93 out of 152 communities in NM
  • Parent Organization

    Pacifica Senior Living Santa Fe is a member of a larger group of communities called Pacifica Senior Living

    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Amenities
    Pacifica Senior Living Santa Fe offers a wide range of amenities to its residents. From walking paths and resident parking to a spa/hot tub, outdoor grilling/BBQ stations, theater, game room, pub/cafe/bistro/bar, and fireplaces in common spaces, the facility has something for everyone. The atmosphere of the facility is designed to make residents feel at home and provide them with an environment of relaxation and comfort.

    Services
    Pacifica Senior Living Santa Fe offers an array of services to their residents. These include devotional services, an onsite wellness supervisor, and access to staff 24-hours a day. They also provide transportation, housekeeping, personalized culinary experience, emergency call pendants, laundry and trash removal. All these services are provided in order to make life comfortable and enjoyable for their residents.

    Health

    on-site rns / lpns

    occupational therapy

    medical director

    physician

    doctor on call

    assistance with activities of daily living

    assistance with medication management

    visiting nurse

    dressing

    bathing

    hospice available

    assistance with daily activities

    customized care plan

    safety checks

    reminiscence therapy

    physical therapy

    home health care

    therapists

    memory therapy

    professional trained 24 hour dedicated staff

    grooming

    person-centered care

    24-hour awake staff

    caregiver support

    24-hour care

    visiting podiatrist

    medication care managers / medication technicians

    individualized care plans

    personalized care plans

    wellness checks

    Activities

    walking club

    engaging daily social programs

    card games

    movies

    activities offsite

    live entertainment

    art classes

    community events

    engaging activities

    arts and crafts

    speech

    music entertainment

    outings

    special events

    a variety of activities

    enriching activities

    Dining

    snacks available

    nutritious meals

    cafe / bistro

    café

    restaurant style dining

    pub

    restaurant-style dining

    special diets

    private dining room

    guest meals

    Services

    complimentary transportation

    dedicated concierge

    room service

    housekeeping and laundry

    weekly housekeeping

    full-time activity director

    full-service salon

    personal laundry and linen service

    laundry and linen service, weekly

    Amenities

    bar

    tv lounge

    parking available

    meeting room

    small refrigerator

    piano / organ

    full tubs

    beautiful common areas

    library

    free parking

    parks

    homecare onsite

    game room

    emergency call system

    apartments designed with seniors comfort in mind

    resident parking

    emergency call pendants for all residents

    walking paths

    wifi and cable

    outdoor spaces

    community amenities

    satellite tv

    indoor common areas

    lobby

    wheelchair accessible showers

    dining rooms

    outdoor common areas

    beauty salon

    Pets

    pets

    pet friendly

    pet-friendly

    Religious

    devotional services onsite

    religious services

    visiting chaplain

    Senior Living Videos

    Community Videos

    Parent Organization Videos


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    By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.

    Employee Reviews for Pacifica Senior Living in Santa Fe, New Mexico

    2.14 out of 5 stars. Based on 7 reviews

    Employees of Pacifica Senior Living in the Santa Fe, NM area generally have mixed reviews of their experience. The pros of working there include free meals and the ability to take personal time off if needed. However, there are also several cons mentioned, such as corporate micro-managing, low wages for caregivers, and a lack of support from corporate management. Additionally, employees report a hostile work environment with a lack of respect from management, long hours, and employees who abuse the residents. Furthermore, there is a lack of breaks and the staff is often understaffed.

    Employee Reviews for Pacifica Senior Living

    3.18 out of 5 stars. Based on 747 reviews

    The residents are great, and the staff is friendly and helpful. Cons: Management does not take the time to listen to employees and their concerns. Advice to Management: Listen to your employees and take their concerns seriously.

    Healthcare Nearby

    Hospitals

    Christus Saint Vincent Regional Medical Center
    1.9 miles away
    Emergency Room
    2.0 miles away
    Santa Fe Indian Hospital
    2.3 miles away
    Presbyterian Santa Fe Medical Center
    3.6 miles away
    ER Entrance
    3.7 miles away

    Pharmacies

    Medipharm
    1.9 miles away
    St. Vincent Outpatient Pharmacy
    2.0 miles away
    CVS Pharmacy
    2.1 miles away
    Walgreens
    2.2 miles away
    Pharmaca Integrative Pharmacy
    2.7 miles away

    Dentists

    Just For Grins
    0.9 miles away
    Perfect Teeth
    1.6 miles away
    Dentistry for Kids
    1.9 miles away
    City Different Dentistry
    1.9 miles away
    Santa Fe Modern Dentistry
    2.6 miles away

    Essentials Nearby

    Transportation

    Zia Road
    0.9 miles away
    Train
    South Capitol
    2.7 miles away
    Train

    Bus Stations

    Cerrillos Rd. NS Calle Del Cielo
    2.1 miles away

    Supermarkets

    Albertsons
    1.0 miles away
    Smith's
    1.6 miles away
    Food King
    1.6 miles away
    Elianai Market
    2.0 miles away
    El Paisano
    2.1 miles away

    Banks

    Bank of America
    1.7 miles away
    Wells Fargo
    1.7 miles away
    State Employees Credit Union
    1.7 miles away
    Washington Federal
    1.8 miles away
    Los Alamos National Bank
    1.8 miles away

    Things to do in the Area

    Places of Worship

    Historic San Isidro Catholic Church
    3.2 miles away
    Our Lady of Light Church Historic Site;Nuestra Señora de la Luz Church
    9.8 miles away

    Parks

    Via Berrenda Park
    0.4 miles away
    Galisteo Park
    0.4 miles away
    Ragle Park
    0.6 miles away
    Candelero Park
    0.7 miles away
    Martin Luther King Jr. Park
    0.9 miles away

    Shopping

    Santa Fe Place
    2.6 miles away
    Design Center Santa Fe
    3.6 miles away
    Santa Fe Arcade
    3.9 miles away
    De Vargas Center
    4.0 miles away
    Fashion Outlets of Santa Fe
    4.1 miles away

    Culture

    Art Studios
    1.8 miles away
    Santa Fe Art Institute
    1.8 miles away
    Greer Garson Theatre
    1.8 miles away
    Coe Arts Center
    2.0 miles away
    Healing Garden Medical Art Complex
    2.0 miles away

    Restaurants

    Posa's
    0.3 miles away
    The Double Dragon
    1.0 miles away
    Tibet Kitchen
    1.0 miles away
    Joe's Dining
    1.1 miles away
    Kai Sushi
    1.6 miles away

    Weather

  • High Temperature: 77°F
  • Low Temperature: 34°F
  • Average Temperature: 56.3°F
  • Day Breakdown: 66 days of rain, 28 days of snow and 269 days of sun
  • Precipitation: 0.6 inches a year
  • Google map of Pacifica Senior Living Santa Fe

    Licensing

    This community is licensed by the state of NM. It is a large-sized community with 88 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.

    Reviews

    General Staff Rating
    Based on 13 total reviews from across the web
    Care Staff Rating
    Based on 12 total reviews from across the web
    Food Staff Rating
    Based on 2 total reviews from across the web
    Cleanliness Rating
    Based on 4 total reviews from across the web
    Activities and Services Rating
    Based on 3 total reviews from across the web
    Christine J Miller
    2018-09-17

    5.0 rating


    My grandmother has been loved and cared for by the wonderful staff at Pacifica Senior Living in Santa Fe. She will turn 102 in October 2018 and has lived there for over sixteen years! I live in California and being so far away is difficult, but knowing she is in good hands gives a lot of peace of mind. Thank you to all the staff who help make this place her home!

    Sarah Valdez
    2018-07-03

    5.0 rating


    Pacifica Senior Living staff, thank you for everything you do to care for our loved ones...

    Patty Stearman Roach
    2017-10-06

    5.0 rating


    I have visited there several times. They have a beautiful community with a great team of caring staff!

    maia d.
    2021-07-04

    1.0 rating


    Since some mysterious person from Pacifica left a response on my review, I thought I'd update anyone reading this so you know how things unfolded.The responder apologized 'profusely' and assured me the check was in the mail. It did indeed finally arrive a couple of weeks after I left this review here on Yelp -- but even though I specifically requested that the check be payable to me, the Pacifica corporate office made it payable to my deceased parents. I was not able to deposit this check at my bank. It took yet more of my time to figure out a workaround with my bank, and then I had to go back to Pacifica Santa Fe to have the executive director sign it over to me, so I could then bring it back to the bank.I never did hear anything back from anyone at the corporate level of Pacifica about why this refund was delayed so long (nearly 5 months), despite sending an email and leaving a voicemail with the one name of someone I was given there. Otherwise, my experience was that the entire corporate office was evasive of any responsibility in this matter.

    Pamela G.
    2019-10-24

    4.0 rating


    When my father died, my mother (who has dementia) had to be placed in a care facility.  My brother and I visited every single facility in Santa Fe and decided on Pacifica.  I cannot tell you how happy we are with this choice.  It was a little uncomfortable at first as Pacifica struggled through numerous Executive Directors and Directors of Memory Care, but they have certainly found their core staff now.  Everyone is so kind and caring and my mother is very happy there.  I have been extremely pleased with the level of compassion and attention my mother (and everyone I have observed) receives.  I am grateful our choice turned out to be the right one and encourage anyone who is facing this situation with an aging relative to visit Pacifica and meet Tommy (the E.D).  What a blessing on so many levels.

    Robin O.
    2019-07-06

    4.0 rating


    We transferred my mom to Pacifica From Nevada to be near me as she was no longer able to live on her own.  She was almost 89 years old and up until her fall in December she lived on her own.  The transition was difficult for her as she was leaving an environment that she new.  The staff at Pacifica helped her to make this transition.  Due to her heart condition and just the aging process, etc, she has since passed away but while she was "transitioning", hospice along with the staff was amazing.  The staff still came to her room many times a day to either talk to her, caress her, and even make sure her favorite music was playing.  They made sure that she was as comfortable as could be.For that I am thankful.Robin Schneider

    Max T.
    2016-05-29

    1.0 rating


    To whom it may concern;        May 29th, 2016I will be moving my father Peyton Carnohan (Pat) out of Pacifica Rosemont LLC on Tuesday, May 31st. This action is in response to the poor care he has received at Pacifica in regards to his medical needs and conditions that Pacifica has failed to address which was in violation of the contract with Pacifica for his care.Specifically, these failures have caused his family to take over aspects that were contracted by Pacifica to meet. These failures are as follows:1. Failure to administer doctor-ordered care. For example, after Pat's sinus surgery, his doctor ordered Medi-pot use three times a day using distilled or reverse osmosis water (and not tap water). This special water was supplied by his family for use in his Net-pot but was rarely used. Instead, the staff at Pacifica would either use tap water or not perform the Neti-pot treatment at all. This occurred numerous times, despite his family's complaints that it was either not being done at all or that tap water was used. In addition, the Neti-pot was to be administered by the staff at Pacifica and not left in Dad's room since he was unable to manage its use in a clean way.2. Another example was when Dad was prescribed eye drops for glaucoma and the medicine was left in his room once it was delivered from CVS Pharmacy. Dad thought the drops were eye lubricant, and he used nearly half the bottle in one day, then called me to say that he could not see at all clearly and that his eyes were extremely dry. He thought he had a sudden loss of vision and was going blind. An emergency appointment was arranged with his eye doctor (in Albuquerque because his doctor has two locations and was not in Santa Fe that day). When Pat was picked up for this appointment, the prescription eye drops were discovered half empty, the doctor was called, who told me there was no antidote for overdose and to wait and see what happened. Dad's eyesight eventually returned.3. I visited Dad every other day in April and May to deal with the deficiencies at Pacifica, specifically those elements of his care that were contracted with Pacifica to provide but which were not being met. This includes filling his oxygen concentrator water bottle, which was found to be completely dry 90% of the time, regardless of complaints to the nurse and staff that water in his concentrator was not present on most family visits.4. A humidifier was purchased for Pat to help keep his room humidified as per his doctor's suggestion. The humidifier was left empty on more than half the occasions his family visited, which required filling by his family.5. Failure by Pacifica to keep Dad's expensive hearing aids safe from loss; one of his hearing aids likely was vacuumed up or thrown out in the trash because the staff did not ask him or look to see that he still had them. They cost $2500 each.In summation, I feel that the staff was very polite and well-meaning, and seemed quite personable. But the facts are the facts: my Dad did not receive the care I was promised he would get on many levels; most were quite simple to administer. I will not be giving 30 days notice due to this breach of contract, and if pressed will turn this matter over to my attorney or the state for remediation. I have complete documentation as well as photos I took of the prescription medicine left in his room which he was allowed to administer that could have resulted in blindness.

    Joni Alm
    2021-01-01

    5.0 rating


    Living with a loved one with Alzheimer's is the most difficult thing I've ever done. Eventually there came a point where taking care of my mother-in-law was more than we could handle on our own. Pacifica Memory Care is staffed by really caring, efficient people who SEE each individual person. We had my mother-in-law in two other facilities prior to Pacifica. Both had huge red flags and problems. If you are dealing with such a situation and are looking for a safe place for your loved one, I would highly recommend touring the Pacifica Memory Care unit. It's cheery, comfortable, and much more of a "home" atmosphere. The rooms are spacious and clean. Pacifica is also totally fine with you installing a video monitor in your loved one's room, something I would recommend if your loved one doesn't sleep at night. Other places I toured "strongly discouraged" any sort of monitoring. Also, Pacifica Memory Care is totally OK if your loved one chooses to stay up all night in the living area, watching TV or whatever. Two other places where we placed my mother-in-law for respite care would force her back to bed, which was inappropriate. And finally, Alzheimer's is a fatal condition. The Pacifica Memory Care unit works with transitioning your loved one into hospice care, and they don't have to move to a different room. Because we had the monitor, I saw staff come in and spend extra time with her at night. One even came in and sang to her one night. It still makes me cry to think about it. We will forever be grateful to the Pacifica caregivers for helping us through this terrible disease and for the care they gave to my mother-in-law.

    steven farber
    2020-01-01

    1.0 rating


    It seems to me that people should be aware of what seems to be unfair business and/or billing practices of Pacifica Senior Living. I had made arrangements for my elderly mother to move to Pacifica Senior Living in Santa Fe, NM. She only survived three weeks after moving there. Yet, Pacifica charged for an extra week of their high level care after my mother died. Pacifica also charges and charged a $2,000.00 community fee. Despite my mother only being at the place for three weeks Pacifica only returned $1200.00 of the $2,000.00 community fee. They have to date kept $800 of the community fee (for only a three week stay). Yet, Pacifica received full payment of their other expensive charges. Pacifica was hand delivered a letter of complaint to the Executive Director (and copy also sent to corporate lawyer) and request for refund and Pacifica has failed and/or refused to make the proper refund of care fees and a properly prorated community fee and/or provide an itemized statement justifying proper billing and charges. In addition, after my mother died, and though Pacifica was well aware of her death, Pacifica then improperly electronically deducted more than $5,000.00 from a checking account to pay for the next month and refused and failed to deliver a refund of that improper withdrawal and then sent an inadequate refund via slow mail - claiming it was corporate policy.

    Janine McGrath
    2020-01-01

    1.0 rating


    Fucc Nuts
    2020-01-01

    5.0 rating


    i have only 1 thing to say. there is 1 employee who stands out above every one else who works at this facility. & she deserves a raise. her name is Jasmine. she is thee nicest person on this planet.she is so courteous & attentive to all the residences needs if u ask Marty she will agree that she goes above & beyond the call of duty on a daily basis. please give her a raise she should be making no less than $20+/hr. Thank u.

    Gloria Gonzales
    2020-01-01

    1.0 rating


    Worst place to work! Employees do whatever they want, needs improvement in all areas!!!!

    Rossy D
    2019-01-01

    1.0 rating


    Alicia Mendoza
    2019-01-01

    5.0 rating


    This community is beautiful. I love the outdoor seating in the gazebo. I was pleased with the caregivers that I spoke too. All were very kind, welcoming, and positive. Pacifica is accessible to the rail runner and just down the street from lots of yummy restaurants and shopping.

    Sandy Jefferies
    2019-01-01

    5.0 rating


    I stopped by this community and was pleased with how clean it was!! The staff were very friendly and welcoming they took time to answer my questions. I am pleased with the variety of activities and food options they offered my mom through out here stay!!

    Leanne Lucero
    2019-01-01

    5.0 rating


    I couldn’t be happier with Pacifica. The staff were friendly and thoughtful. The residents I talked to were very pleased with the food, activities, and quality of care. Thank you!

    Dezi Vigil
    2019-01-01

    5.0 rating


    Hello my name is Desauri or Dez and I just love my job here at Pacifica Senior Living of Santa Fe!!! I love my residents here and enjoy helping them with their day to day activities. It's rewarding to me. It fills my heart with happiness knowing that I'm able to make a difference in our residents lives. Also makes happy knowing that they are in a safe environment and have the freedom to enjoy their lives here at Pacifica!!!!

    Carla Aragon
    2019-01-01

    5.0 rating


    From the moment I walked in the door I was welcomed by Priscilla, the receptionist with smile. I met with Executive Director who gave me a tour of the beautiful community. The staff was very friendly towards me and appeared to enjoy their work. The rooms were very spacious with views of the Sango De Chirsto Mountains. I was impressed with the cleanliness and airiness of the general area. Definitely a community that I want to be a part of.

    Sativa Anaya
    2019-01-01

    5.0 rating


    I am a caregiver here, and I love the staff and working with my residents! It's such an honor and privilege to work with such a great generation. Pacifica is definitely a place to call home!

    J Seymour
    2019-01-01

    5.0 rating


    Our mother entered Pacifica three months after her 100th birthday when hospice could no longer care for her at home. It was a sad and difficult decision that she resisted fiercely, but once an assisted living resident, she saw how conscientious and compassionate the staff of Pacifica are. Her worst fears were proven unfounded when she felt the love and attentions of a truly caring, competent and dedicated staff. We could not have been happier with Pacifica, and will enthusiastically recommend this facility to anyone facing a transition to managed care for an elder. If a personal, friendly touch in a familial and collegial atmosphere is what you want for your loved one, Pacifica is an excellent choice.

    Patty Roach
    2018-01-01

    5.0 rating


    This community is beautiful and so is the team! From the moment I walked in and was greeted warmly by the concierge and one of the managers, they made me feel so comfortable. They took time and answered all my questions.

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