Call for pricing and availability: (800) 780-8101

Pacifica Senior Living Green Valley

2620 Robindale Road, Henderson, NV 89074

Based on 67 reviews


Services and Housing Options

Independent Living, Assisted Living, Memory Care, Respite

Estimated Pricing

Studio
Estimated $2,908
One Bedroom
Estimated $3,808
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(702) 802-0796

Find a Senior Community that Best Fits Your Needs

Pacifica Senior Living Green Valley Description

Welcome to Pacifica Senior Living Green Valley, where we offer award-winning assisted living and memory care in beautiful Henderson, Nevada. Our community is dedicated to providing seniors with the best possible quality of life, and our experienced staff is here to provide whatever assistance you may need. Whether you're looking for a place to call home or just needing some extra help, we hope you'll consider us your second family. Pacifica Green Valley is a great place to live for seniors in Henderson. They offer assistance with activities of daily living, dining, and life-enrichment programming. Our innovative community offers tailored care plans and a wide range of services and amenities that provide each resident with a well-rounded experience.

Assisted Living
Your loved one can now live more independently with the care they need at Pacifica Senior Living Green Valley. Our Assisted Living apartments in Henderson, Nevada are the perfect place to call home. With a variety of floor plans to choose from, we have something for everyone. Whether you're looking for a one bedroom or two bedroom apartment, we have just what you need. Our on-site staff is here to provide support and assistance when needed, but also respect your privacy. Come see why our residents love calling us home! Our pet-friendly studios come complete with an ensuite and open floor plan, as well as 24/7 access to our friendly caregivers. If you need a helping hand, your loved ones are here to provide support and encouragement. With this reassurance, they can approach each day with more confidence and self-esteem.

Memory Care
If you're looking for a way to show your loved one how much you care, look no further than Pacifica Senior Living Green Valley. Our dedicated memory loss specialists are here to help in any way they can. This means that every aspect of life here is based on providing your loved one with the support and comfort they need to feel at ease. At Pacifica Senior Living Green Valley, we have social programs and activities to make every day a good day. Our private studio apartments are designed for your comfort, and our 24/7 care means you'll always be taken care of.

Respite Care
When life gets tough and we need a little boost, there's nothing wrong with asking for help. Although being a primary caregiver can be demanding, respite provides an opportunity for alternate care that can be beneficial for both you and the person you are caring for. The Respite Care program at Pacifica Senior Living Green Valley is a great way for families to take a break from the day-to-day caregiving tasks. This option can provide the caregiver with a chance to de-stress, restore energy, or simply find balance in their own life.

Dining
A meal shared with good company is one of life's great pleasures. At Pacifica Senior Living Green Valley in Henderson, Nevada, we understand that mealtime is about more than just simple nutrition; it's a time to socialize and enjoy the company of others. It's a chance for neighbors to get acquainted and forge robust community ties that persist long after breakfast, lunch, and dinner. Our in-house chef works hard to create delicious, healthy meals, snacks and drinks to keep you content and smiling.

Price Comparison

  • Estimated Facility Price: $2,908
  • Average City Price: $3,004
  • Average State Price: $3,004
  • Average National Price: $3,394
  • Ranking

  • Ranking in City: 5 out of 12 communities in Henderson
  • Ranking in State: 76 out of 146 communities in NV
  • Parent Organization

    Pacifica Senior Living Green Valley is a member of a larger group of communities called Pacifica Senior Living

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    Amenities
    Pacifica Senior Living Green Valley provides a range of amenities to its residents, including customized culinary experiences, daily fitness classes, movie theater and church services, yoga and pilates studio, beauty salon and barbershop, activity rooms, library and outdoor grilling areas. Additionally they offer secured walking paths with an onsite pet-friendly area including a dog park for added security as well as a daily check-in system, emergency alert pendant 24-hour security system and keypad entry in secure units.

    Services
    Pacifica Senior Living Green Valley is a personal care facility offering 24/7 assistance with bathing, dressing, medications, and more. Residents can take advantage of a visiting podiatrist every 6 weeks as well as on-call medical staff for health concerns. Hospice care is available if needed and delicious meals prepared by the registered dietitian are served daily to meet individual dietary needs. Care products can be ordered online or via concierge service and in-room dining is offered. Transportation and exercise classes are also provided to keep residents active.

    Health

    hospice available

    bathing & dressing assistance

    memory therapy

    physician services

    personalized care

    visiting podiatrist

    doctor on call

    grooming

    respite care

    personal care

    nurse on staff

    caregiver

    safety and security

    24-hour awake staff

    assistance with medication

    incontinence care

    medication management

    assistance with bathing & dressing

    Activities

    games

    bingo

    physical & occupational therapies

    community events

    regular outings

    arts & crafts

    life enrichment activities

    activities onsite

    social, educational, spiritual, and recreational programs

    daily programs

    activities program

    special events

    music therapy

    daily activities

    exercise

    Dining

    happy hours

    family-style dining

    wine tasting

    three nutritious meals per day

    café

    restaurants

    Services

    2-person transfer assistance

    housekeeping service

    scheduled transportation

    transportation services

    housekeeping and laundry services

    beautician onsite

    housekeeping & laundry services

    complimentary transportation

    Amenities

    walking paths

    elevators

    own kitchen

    library

    beauty shop

    large closets

    parks

    living room

    community center

    community amenities

    secured memory care community

    basic cable

    covered patio

    landscaped grounds

    home-like environment

    on-site wellness center

    spa

    microwaves

    parking available

    gardens

    all utilities

    gated community

    indoor common areas

    beauty salon

    walk-in showers

    resident parking

    Pets

    pet-friendly

    pet therapy

    pets welcome

    Employee Reviews for Pacifica Senior Living in Henderson, Nevada

    2.43 out of 5 stars. Based on 7 reviews

    Employees of Pacifica Senior Living in the Henderson, NV area generally have positive things to say about their experience. Many report that the hours are good and the residents are pleasant and just need love. However, there are some complaints about too many employees not caring to keep the standards of the facility to its best quality. Employees also mention that management needs some work, as there is favoritism and discrimination, and upper management is unfair to its other employees. Additionally, employees report that the pay is the minimum and there is no room for advancement or cross training unless you are of a different ethnicity other than African American. The residents also do not enjoy the food, as they eat the same food every day. On the positive side, employees mention that the residents and families are amazing and the staff are very caring. There is also free lunch provided. Advice to management would be to make better managing skills for resident care and to be more fair and unbiased in their hiring and management practices.

    Employee Reviews for Pacifica Senior Living

    3.18 out of 5 stars. Based on 747 reviews

    The residents are great, and the staff is friendly and helpful. Cons: Management does not take the time to listen to employees and their concerns. Advice to Management: Listen to your employees and take their concerns seriously.

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    The Paradise Area

  • Population: 223,167 (small city)
  • Average Income: $76,422 (45% of the country has a higher median income)
  • Community Distance From City Center: 4.1 miles
  • Healthcare Nearby

    Hospitals

    Saint Rose Dominican Hospital Siena Campus
    3.1 miles away
    Harmon Hospital
    4.1 miles away
    Henderson Hospital
    4.2 miles away
    Desert Springs Hospital
    4.4 miles away
    Kindred Hospital Las Vegas - Flamingo
    4.6 miles away

    Pharmacies

    Walgreen's
    1.4 miles away
    CVS Pharmacy
    1.5 miles away
    Walgreens
    2.3 miles away

    Dentists

    Windmill Family Dental
    1.0 miles away
    Michaela Tozzi Dental Concierge
    1.7 miles away
    Paradise Smiles Dentistry
    3.3 miles away
    Green Valley Dentistry
    3.4 miles away
    Sunrise Dental
    3.5 miles away

    Essentials Nearby

    None Found

    None Found

    Supermarkets

    Vons 2511
    0.6 miles away
    Walmart Neighborhood Market
    1.0 miles away
    Albertsons
    1.1 miles away
    Trader Joe's
    1.8 miles away
    Smith's
    1.9 miles away

    Banks

    Bank of America
    1.8 miles away
    U.S. Bank
    2.1 miles away
    Fidelity Investments
    2.2 miles away
    Wells Fargo
    3.4 miles away
    First Savings Bank
    3.4 miles away

    Things to do in the Area

    None Found

    Parks

    Green Valley Park
    0.3 miles away
    Pecos Legacy Park
    0.7 miles away
    Sunset Park
    0.8 miles away
    Childtime Play Area
    0.9 miles away
    Silver Springs Park
    1.4 miles away

    Shopping

    Galleria at Sunset
    3.4 miles away
    Las Vegas Premium Outlet South
    3.7 miles away
    Las Vegas Outlet Center Annex
    3.8 miles away
    The Shoppes at Mandalay Place
    5.1 miles away
    Boulevard Mall
    5.2 miles away

    Culture

    Henderson Pavillion
    2.4 miles away
    Prince Gallery
    3.4 miles away
    Holbert H Hendrix Education Auditorium
    4.6 miles away
    Judy Bayley Theater
    4.6 miles away
    Artemus W Ham Concert Hall
    4.6 miles away

    Restaurants

    Robertos Taco Shop
    1.4 miles away
    Table Thai
    1.5 miles away
    Black Bear Diner
    1.7 miles away
    Pizza Hut
    1.7 miles away
    IHOP
    1.8 miles away

    Weather

  • High Temperature: 97°F
  • Low Temperature: 47°F
  • Average Temperature: 72.1°F
  • Day Breakdown: 39 days of rain, 0 days of snow and 324 days of sun
  • Precipitation: 0.3 inches a year
  • Google map of Pacifica Senior Living Green Valley

    Licensing

    This community is licensed by the state of NV. It is a large-sized community with 108 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy

    Reviews

    General Staff Rating
    Based on 19 total reviews
    Care Staff Rating
    Based on 25 total reviews
    Food Staff Rating
    Based on 6 total reviews
    Cleanliness Rating
    Based on 4 total reviews
    Activities and Services Rating
    Based on 3 total reviews
    Kevin Blue
    2020-05-18

    5.0 rating


    Hi All... My name is Kevin and I have my mom with Pacifica Senior Living Green Valley. Pacifica has been a blessing of all blessings. The Staff is absolutely Wonderful and the way that they treat their families is truly a reflection of what lies within their Hearts. During these very difficult times they have done everything human possible to care and protect their residents and families. What an Amazing Facility! And May God continue to Bless All The Residents and Staff at Pacifica and us All. In My Love and My Light...

    George McLendon
    2020-04-07

    5.0 rating


    My wife of 51 years suffers from dementia. My sister, who is a geriatric nurse, and I did a thorough search of all available facilities in the Las Vegas valley when it became obvious I could no longer care for my wife alone in our home. We chose and are very pleased with the staff and facility of Pacifica Green Valley. It has been a home with comfort for my wife for over a year now.

    Linda Fontana
    2017-10-28

    1.0 rating


    Several months ago I moved my relative from Pacifica to another care facility. The move was necessary due to ongoing poor conditions experienced at Pacifica. He was at Pacifica approx 2 years. Initially, major problems such as health issues, cleanliness of both he and his room and personal care were not issues. With administration changes, staff overtime was eliminated, number of caregivers was decreased, resident and room cleanliness declined. Resident rooms were extremely warm and not odor free. My relative experienced ongoing dehydration, requiring hospitalization. In addition, ongoing rashes requiring medical treatment. Since his move to a new care facility, he no longer experiences any rashes or dehydration. He and his room are exceptionally clean. He attitude and interaction with others has improved greatly.

    Nicole Dotson
    2017-06-29

    5.0 rating


    I absolutely love working here and the residents are great very supportive families�

    Shannon Haffa
    2016-10-02

    5.0 rating


    Vela Maria Orozco
    2015-10-29

    5.0 rating


    Jackie C.
    2021-03-04

    5.0 rating


    I can't say enough about how lovely Pacifica Green Valley is.  We went for a tour of the place and were shown around by Sharon, the Community Relations Director.  We felt it was time for my mom to go into an assisted living facility.  The place is really beautiful with a very homey feel.  Everyone was friendly and seemed very caring.  Before going in, we actually met someone whose mom has been a resident there for about a year and she said her mother loves it!!   When all was said and done, we felt that we should wait a little longer to uproot mom but when we do, it will definitely be to Pacifica Green Valley!   Special thanks to Sharon for her efforts to help me with my mom's situation. Her kindness and understanding are deeply appreciated!

    Maria M.
    2020-01-06

    5.0 rating


    What a delightful community!  I toured this community (and others) as my Mother will be moving to Vegas soon. I like the concept of the cottages vs. the hotel vibe other communities offer.  Honestly, from the moment I stepped into the receptionist area, I felt comfortable.  Jackie, who gave me a tour, was very sweet and answered all my questions.  I got to meet Ann, who is in charge of activities, she had a huge smile on her face.  Out of all the communities I toured, this one was cozy and felt like home!

    Julie F.
    2019-12-18

    5.0 rating


    This community is wonderful! My Mom has Alzheimer's and I love the transitional concept they have here! Jackie the Community Relations person was so helpful! She took so much time with my Mom to help figure which area is the best fit for her! She is getting great care!! Thank you so much!!!

    Janet L.
    2019-05-10

    5.0 rating


    My mom has been at Pacifica at Green Valley for almost a month.She is 89 and still physically pretty good just no short term memory at all. With her own room and bathroom she has the privacy she wants, with the supervision she requires. Able to go out to the beautiful grounds and not worry about getting lost. Just push the button and they come and guide her home.    The care givers are great at getting her out to activities and eating her meals. It is so nice she still thinks she is out to eat and needs her wallet to pay.     Wonderful you can decorate with their own things to make it really their home. So glad we found them!! Giving the family the peace of mind she is taken care of .

    Sara D.
    2017-11-10

    5.0 rating


    What a beautiful community with wonderful care.  It is obvious that the ED have the residents best interest at heart!  Highly recommend!

    Brenda C.
    2017-10-29

    5.0 rating


    I have visited all the senior living communities in the Las Vegas area and Pacifica Senior Living Green Valley is hands down my favorite. The unique cottage style concept is warm and inviting. The staff are always interacting with the residents and are friendly and welcoming. I would feel very comfortable with having my loved one living here.

    Dee H.
    2017-10-23

    5.0 rating


    Pacifica Senior Living Green Valley is great place for your loved one to live. The staff and residents are amazing; and the setting of this community is uniquely set up.

    Walter L.
    2017-10-23

    5.0 rating


    Beautiful clean property with friendly and helpful staff. Thank you Pacifica for everything you do.

    Mark S.
    2017-10-19

    1.0 rating


    There's plenty of fabulous Senior living facilities around Las Vegas but all should skip this one and let me tell you why. First, let me tell you what I liked about Pacifica Senior Living. I liked the outdoor court. We also like the entertainment director but we do not like it when she isnt there because they are so short-handed and they have to use her to pass out pills to the residents often. I know what everybody's thinking" is the entertainment director qualified to hand out dangerous narcotics/ psych drugs?" Well that's easy to answer. That would be "no" but like she said "she needs a job so she does what she's told." They are extremely short-handed so everybody has to pitch in wherever needed. But hey at least the pills get out to somebody, right?I have heard the residents speak loud and clear unfortunately their  voice falls on deaf ears. So let me speak for the ones that wanted to be heard." Pacifica please,  our family is paying a lot of money to live here. Paying above the other facilities, please, give us a well-balanced, nutritional hot meal. The food that is being served here is not nutritious, it's not hot, it's lukewarm it's extremely salty and most of the food is covered in hot sauce or another type of sauce. Upon arrival  to  Pacifica we were promised tailored meals from chefs. And the food is awful. In my Cottage we call it mystery meat. The cook needs to be replaced with a chef. That's what we were told a chef would be preparing the food and that is what we thought we were  paying for a chef  not a cook. The caregiver  said  she would not eat  1 TBSP of the food because it's low grade, filled with lard and hot sauce. Now let me say something nice the cake was pretty good; it didn't have to be heated.. so good job Pacifica on dessert.The caregivers or caretakers really need training. Every couple days caregivers leave and new ones come in. Employees do not stay long, not even the older teenagers. You would figure they would want some extra money and stay but they leave too. How long was the facility without a R.N. ?( registered nurse) Three weeks or longer. That goes the same for the executive directors that's a pretty fancy name "executive director" I've seen three new executive directors  in six months, Trudy, Susan and now the newest one Kaitlyn.The executive directors drop like flies as well. No consistency. Why do people not want to work here? Is. It that bad? Sure looks like something's wrong.I would like to sum up this very accurate review and say, if they hired qualified people and spent money on them to give the entire staff very basic training,  people would feel better about themselves and not be scared of the residents and the Alzheimer's/ Dementia patients. Some of the younger employees run from them when they yell, because they are scared. They get tough with the elderly people, or like one of the reviews stated, the older caretakers like to act tough and be tough. Everybody that works in that facility should have the training to redirect a patient, Comfort the patient, assist the patient with all their needs. Keep the patient bedsore free. That would be a fabulous start if they just had that basic knowledge. People may stick around for more than a few days. Our elderly population living there in their golden years  would feel knowing that the staff  has the knowledge and experience  to attend to their needs. Pacifica Senior Living you have fabulous marketing tools but the facility as a whole gets an F.Now Pacifica owner is going to read this review and attempt to get it removed like they did to mine and other reviewers alike because it's the truth and it could stop new business. We don't care thier opinion of this review, they are not the ones that live there. They just want to collect the rent. We will always continue to keep it real. And we will always continue to speak up and speak loud for the people that cannot.

    Katie P.
    2017-09-23

    5.0 rating


    Love the concept of this community. Not too big but has all the conveniences of a large community. Great residents and staff too!

    Deb C.
    2017-04-20

    1.0 rating


    I implore you, if you love your parents, find a better place than Pacifica in Green Valley.  My mom has been a resident for 1 1/2 years now.  To a visitor it might all appear very nice.  But I'm the kind of daughter that visits regularly and often.  I see what really goes on and how the residents are treated.My mom had expensive jewelry stolen from her room twice last Fall.  I was assured by the Director that an investigation was underway.  No explanation of how it was being investigated or any word on the outcome was ever offered. I was just expected to drop the subject.  Just recently, one of the caregivers attempted to steal my purse out of my mother's room.  The caregiver was either feeling scared or guilty when she led the Director, crying, to where she had hidden it.  When I expressed concern that this caregiver was a thief and should be dealt with, the Director said the caregivers were good workers and she was not going to accuse them of anything.  When I insisted she deal with this problem, the Director also gave me the same, there will be an "investigation" spiel.  A few days later, I asked the Director how the "investigation" was going.  She said she had mentioned the problem at the staff meeting.  That was the extent of the effort she was willing to put forth.  When I said she needed to deal with the person who stole my purse, the Director laughed at me and said, "No one stole your purse--you have it back."  And now the caregiver in question continues to work at Pacifica in my mom's cottage.Other problems:  since the beginning, communication among supervisors, health care providers, staff, and families has been poor.  Even after families at a town hall-type meeting agreed this was a big problem, nothing has changed.  My mom was supposed to be on a pureed diet.  I walked after dinner time and my mom was sitting alone at the table with a plate of ice-cold food sitting in front of her--not pureed.  Three caregivers were busy doing other things.  When they saw me one was quick to say she had tried to get my mom to eat.  When I told her my mom was supposed to on a pureed diet, she and the other caregivers said they didn't know, and that no pureed food had come from the kitchen.  This is just one of many, many, many examples of the total lack of communication at Pacifica.  Before my mom was on the pureed diet, I was constantly expressing my concern about the food.  My mom, and all of the elderly residents need fiber.  Often, what was considered the "vegetable" on the plate, was a dollop of sauerkraut that came with a bratwurst, or the side of potato salad.  The cooking staff really need a lesson on nutrition at Pacifica.  Elderly people need more fresh, lightly steamed vegetables, and less canned vegetables and sauces.A lesser problem is lack of care for my mom's belongings.  The wheel chair my mom had bought and paid for was lost--put outside in the sun to dry and never seen again. Items have been broken and lost.  There is never an apology or explanation.  You are expected to just drop the subject.  The way laundry is handled shows the same lack of concern.  All clothes are washed together with a harsh detergent.  Then they are hung sloppily on the hangers in the closet.  My mom had several bras, socks, and blouses, and pants ruined by the careless treatment of her clothes.  Some were brand new.  Often, I find clothes belonging to the other residents in my mom's closet.  This makes me wonder what clothes of my mom's are hanging in other people's closets.Why haven't I moved her, you may be thinking?  Because we also had problems at Sunrise on Horizon Ridge.  These two properties are considered to be among the best of the assisted care communities. Also, moving is very hard on my mom, who suffers from Parkinson's and dementia.  But, when it's your mom or dad, and they are paying almost $6,000 per month (which my mom does), you tend to expect better.  It is extremely disappointing.

    Sharon P.
    2017-04-06

    1.0 rating


    --5 Stars AWFUL PLACE!! Had to warn you all about this one. I visted my Aunt at Pacifica Green Valley. What a let down. Their marketing is pretty fancy they claim they have individual plan for each patient that has Dementia/ Alzheimer's quality caregivers, and trained professionals, and most importantly, satisfied residents.Lots of entertainment all day for them Tailored meal plans etc etc,,that is all NOT TRUE. What they do have is a massive employee turn over. They Have Activities But The Residents IN The Memory Care Units Are NOT Invited Because They Are to Much Work to get the resident there and then they want to come back right away as one caretaker told me or she actually said she was a med-tech. There is absolutely no tailored meal plan for any individual resident, as Pacifica claims on their website. They eat the exact same as every other person in that facility. The food is horrendous the night I was there they ate pasta and a  piece of bologna. The caretakers make $9.50 an hour. The med-tech makes $10 an hour when I asked the Med tech about the medication she couldn't even pronounce the name of the medication and I couldn't even understand what she was saying she had no clue what it was. Over the two days I was there I spoke with 3 different caretakers all three of them told me that OSHA would close that place down in a New York second. Not one single person has any kind-of training with Dementia or Alzheimer's patients not one. There is one RN on property and staff says she is miserable and hates her job and complains all day long about the "needy" old residents. I asked to speak to her because I wanted to know where the residents could get drinking water, my Aunt has money but no family close to ascertain drinking water. The RN was not available, the caretaker said she never is all she does is eat and stay clear of the cottages and has the Med Tech do all her work. The caregiver did tell me that they get a chest Full Of Ice And as the ice melts the residence are able to drink that water isn't that water unfiltered and nasty I said? She rolled her shoulders back and said I don't drink it. It definitely is true you get what you pay for most of the caregivers are lazy and low information they could care less about our loved ones you get what you pay for. It's frightening what the future holds if this is what is happening now 2 our elderly people. In the next 20 years there are going to be so many more people that need assistance where do we go including me I am in my fifties? My aunt did tell me at night time she is scared and she is scared to walk out of her room because she might get yelled at to go back and lay down. God forbid if one of those caretakers had to change a diaper or get off the couch and work. The real kicker was is there was a big heavy white woman standing outside smoking a cigarette talking on her cell phone like a truck driver complaining about other lazy employees. The caregiver ended up closing the window so the smoke did not saturate the cottage it was disgusting,, she said that woman is always out there smoking and talking on her cell phone loud and obnoxious instead of selling rooms like she's supposed to I wish I would have caught her name but I didn't the caretaker didn't know her name either because she has only been there a week herself. There are absolutely zero cameras in any of the Cottages I was told I know there were no cameras in the cottage I was in because I searched. So what happens inside those walls with residents and the caregivers that can't remember 2 minutes ago is frightening. Everybody in the cottages are completely defenseless all in diapers and I did not see any of them changed out either including my aunt besides when I helped her.Remember this review you good people that took the time to read this review you must really care. Go find a nice place interview the staff private, talk to the residents and look at the reviews most importantly. We are going to take my aunt out of there over spring break and find her a real legitimate skilled Nursing Facility and it will be nothing like Pacifica.

    Karen F.
    2017-03-26

    1.0 rating


    Called Friday early afternoon to see if we could set up a tour and spoke to Melissa who conducts the tours.  She said she could not see us on Friday since she was moving someone in. We inquired if we could come tomorrow around 1:30pm she said she would see us then. Arrived on Saturday to be told Melissa is off on Saturdays. We then inquired if anyone could give us a tour and were curtly told no. Ok. Thank you for inconveniencing us and showing us what attention to detail and care you would have provided. The kicker was as we were driving off they have a sign in front stating "Tour Today".  Made our decision so easy. No thank you Pacifica Green Valley.

    Sylvia R.
    2016-05-20

    5.0 rating


    Pacifica of Green Valley is the perfect place for your loved one's care.  My uncle was a resident of Pacifica and the care, compassion, friendship and love he received is to be commended!  Thank you Pacifica staff!SRico

    Sharon N.
    2016-04-08

    2.0 rating


    My father lived here for several years.  I do believe that the cottage concept is a good one.  I liked the idea that there was consistency, especially since most residents have memory issues.  This way, he got consistent care with the same caregivers, got to know and feel comfortable with his cottage-mates, and had 24-hour care.  A few of the caregivers were superb.   My father seemed generally content; his biggest complaint was the food, and I have to agree - it was mediocre and usually served lukewarm-to-cold.  HOWEVER, over time, I noticed a lot of employee turnover, and with that, the quality of care greatly diminished.   But the lowest point for me regarding Pacifica was the last 24 hours of his life.  He did not get the care or the dignity that he deserved, and unfortunately, that left me with a lasting impression of a general lack of compassion.  I was upset enough that I reached out to corporate management, as I felt they would want to know what happened, and they never even acknowledged my feedback.

    Bar Fly S.
    2016-02-08

    5.0 rating


    I have been working as a residential realtor in Greenvalley for over 10 years. I recently sold my clients Greenvalley home & was asked to help taxi to a couple of assisted living tours prior to closing her sale. WOW! What en eye opening experience. I have to say that this place far surpassed the competition.  It was so over the top obvious that this place carried a level of dedication and professionalism that has been removed from the other tours we visited.  I was so impressed with their compassion & clarity to all the question we had. I didn't even know I had so many questions prior to this experience . I'm giving them high fives for loving our seniors and doing what no one else does!  Denise was awesome!!!!!!

    Bella P.
    2014-05-01

    1.0 rating


    If I could give it zero stars I would. We took a tour of the facilities and all I could think of was how can we get these people out of there. The cottacges were shabby dark and depressing and the people we saw looked absolutely miserable. They were serving lunch when we toured and it was basically you get what they serve. No choices. I won't even go into the decor on the cottages, must have been a great sale at good will. My heart broke touring the facility and we had to leave. My Mom asked where she could throw up aftgeer we left. No joke. That bad. The only reason I can even think of as to why they even have residents is because the residents kids must live out of state and have never seen it. Never in a gazillion years would I EVER leave my mom there to rot. Sorry, I felt very bad for every single resident that we saw. Shame on their kids for not researching and doing better. Very depressing place.

    Rich Brennan (JustMyVoice)
    2021-12-25

    5.0 rating


    Sharon is a Saint. Not only was she very accommodating with getting dad moved in, Sharon also had the arduous task of dealing with dads previous facility and their incompetent and uncooperative ways in getting anything done; nevermind they were 2700 miles away.Thanks Sharon.

    jf22561
    2021-12-01

    5.0 rating


    My mom has needed assisted living for quite a while now but she's been difficult to accept that fact. My husband and I toured Pacific Green Valley a few months ago and were extremely impressed! Sharon Killian, the Sales Director, took a lot of time with us, graciously answering our 100 questions. It was not the right time to move mom in, but we knew that when the time came, we would move her to Pacific Green Valley.Fast forward 6 months and the time has come for mom to move to assisted living. We contacted Sharon who, once again, made herself available to help us. We took another look around and were just as happy with what we saw. There is so much to do when moving a parent! I found myself emailing Sharon multiple times a day with more questions and she always got back to me immediately, wanting to put my mind to rest and make sure things went as smooth as possible for my mom (and me). She was truly like a guardian angel!Mom is set to move in in a few days and I'm very excited for her. I know she's going to love this place. Her room is lovely and the cottage she's in is adorable! The entire staff is extremely friendly and welcoming. The grounds are very safe and well kept. I will update my review once mom is acclimated which I have the feeling won't take too long!11/15/21 UPDATE: My mother is very happy at Pacifica. She's made friends and is very comfortable in her surroundings. I feel that she's receiving excellent care and I know I made the right choice for my mother! The management and staff are excellent and the welfare of the residents is top priority! Laurie at the front desk is like a ray of sunshine greeting you. Sharon Killian continues to be extremely caring, kind, and can be counted on to help with any question or concern that may arise. My mom and I are very grateful for Sharon and everyone at this wonderful facility!

    Sharon Kilian
    2021-12-01

    5.0 rating


    "Finally, you should know that Sharon was invaluable to my decision to choose Pacifica for mom. Sharon worked tirelessly to help with the selection process, and was even more critical to the successful move of Myrna. Even now, Sharon continues to be mom’s advocate, routinely checks on her, and keeps me apprised of mom’s general happiness. I can’t think of a better example of service in my professional career and can’t say enough good things about Sharon and how she’s made my mom’s, and my, life better. My mom is in a better place in her life because of Sharon. I’m eternally thankful for this.Best,Richard"

    Richard Dryer
    2021-07-01

    5.0 rating


    Excellent and caring staff. The cottage concepts provides a calming environment and continuity for clients. My mother has been here for over two years and I find it to be excellent for her. She is familiar with her surrounding. I would recommend them for their love ones.

    Angie Simerda
    2021-06-01

    5.0 rating


    Locating a safe, clean and compassionate place for a loved one diagnosed with Dementia is never easy. A family member recently needed immediate placement in a memory care facility. We toured several places in the Henderson/Boulder City area and chose Pacifica Senior Living Green Valley. We are SO GLAD we did!!! The staff there is amazing - especially Sharon, she has gone above and beyond to ensure a smooth transition. From the moment we met her we knew this was the place we would choose. :-) She and Ann moved furniture into the room and decorated it to give it a familiar just like home feel. We live out of state so updates via email, text and phone calls are critical and Sharon has been awesome to communicate with us. Sharon you are a true GEM and Pacifica is lucky to have you there to advocate for their residents.

    Scott B.
    2021-03-01

    5.0 rating


    My mother has been living in Pacifica Green Valley since 2016 and as hard as a decision to place her in a care center was, I am so glad that I found Pacifica Green Valley. I have been more than happy with the staff and the living arrangements. The one thing that sold me was that it looks more like a home instead of a hospital. Big kitchen areas as well as large living room area with a large TV. I give this place 5 stars because the staff really care about the residents and I knew my mom was in good hands. As her time draws to a close, it is so wonderful that all the staff have come to me to share their feelings about her. Thumbs up to Pacifica. :)

    Jeff Molle
    2021-02-01

    5.0 rating


    The team at Pacifica Green Valley is one of the most amazing team of directors that I have ever come across! Julie Mason handles every single situation that arises with kindness and compassion! Ann Holman the activity director keeps the residents happy and quite busy even during this National Pandemic

    Digital Celebrity
    2021-01-01

    5.0 rating


    Hi All...My name is Kevin and I have my mom with Pacifica Senior Living Green Valley. Pacifica has been a blessing of all blessings.The Staff is absolutely Wonderful and the way that they treat their families is truly a reflection of what lies within their Hearts.During these very difficult times they have done everything human possible to care and protect their residents and families.What an Amazing Facility! And May God continue to Bless All The Residents and Staff at Pacifca and us All.In My Love and My Light...

    John Krobock
    2021-01-01

    5.0 rating


    Outstanding care, support and dedication to the residents.

    Crystal D
    2020-01-01

    1.0 rating


    I was a former employee. Management don't get involved with residents at all. No clue what's going on! Puts up a huge front for residents family. Takes money from residents and allow mistreatment bc no clue of what goes on. Care givers are taken advantage of too! BEWARE

    Scott Derringer
    2020-01-01

    5.0 rating


    One of the nicest assisted living facilities in the Las Vegas Valley. Pacifica Senior Living Green Valley as cottage style living where each of the residents has their own room in a small cottage with small group Community dining and personalized care. The staff here are very caring and compassionate and provide excellent care to the residents. They specialize in memory care and are very well trained in handling residence with all stages of dementia. I highly recommend this place if you are looking for a home Lake, caring environment for your loved one.

    Magdalena Johnson
    2020-01-01

    1.0 rating


    I worked there as a caregiver and as an advocate for the residents, I believe and feel that as a caregiver, I need to understand their rights, respect them and put my God-given skills and passion to provide the necessary care needed, knowing that I made the decision to apply for the job, and they are paying me...

    Noni Burr
    2019-01-01

    4.0 rating


    Christelle Monique
    2019-01-01

    1.0 rating


    Worst Receptionist ever!!!! As rude as rude can be... WoW... This is not a good first impression. What a turn off!

    Jo crickard
    2019-01-01

    5.0 rating


    Stuart Rotman
    2018-01-01

    5.0 rating


    The company is great the people are really nice and respectful.

    Brenda Leite
    2018-01-01

    5.0 rating


    This is a beautiful warm and welcoming cottage setting. It is very clean and the staff are welcoming and professional.

    KT KT
    2018-01-01

    5.0 rating


    This is a fantastic community! The caregivers and Medtechs are so dedicated to what they do. The management team is responsive and always willing to help solve problems. I would recommend this assisted living/memory care community to anyone looking for an intimate setting for their loved one.

    Darcy Knepfamily
    2018-01-01

    5.0 rating


    Staff is very caring, Great Cottage concept for caring for Memory Care or Assisted Living.

    Sarah Waters
    2018-01-01

    1.0 rating


    I have visited my Best friends father at this place for the past 6 months before his horrible death.I personally felt I had to write a review as the things have witnessed while visiting.From the beginning, we could tell something was wrong because his behavior ( as a dementia patient) changed. We thought maybe it was the environment changing. But then we started noticing fingernail puncture wounds on his arms and legs. Several times we showed up for visiting and he's been sitting in his wet soiled diaper for who knows how long.When they finally "kicked him out" of the home for being "too aggressive" and his dementia had gotten "too advanced" ( even though they are supposed to specialize in this disease) this was the most gentle man I've ever encountered in my life.He died not long after being thrown out.I wouldn't wish this place on my worst enemy and now my best friend had to live with the consequences and forever guilt for trusting these people.I'm actually sick to my stomach even writing this review. And my friend is inconsolable.Please reconsider placing your trust in these monsters.

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