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Norwich Sub-Acute And Nursing
93 West Town Street, Norwich, CT 06360
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 889-2614Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norwich
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Reports of horrible food, understaffing, and poor patient to staff ratio.
- Facility described as smelling bad, needing a remodel with peeling wallpaper and old furniture.
- Concerns about inadequate rehabilitation services and lack of home assessments before discharge.
- Complaints about cleanliness, with one individual developing cellulitis after a flu shot administered on-site.
- Issues with staff treatment of new employees and patients, including use of foul language.
- Allegations of misinformation regarding Medicare requirements and charges for basic services.
- Reports of unclean conditions, including dirty bathrooms and unchanged bed linens.
- Complaints about the quality of meals and inappropriate food for diabetic patients.
- Former employee describes the kitchen as unsanitary with raw meat served and presence of rats.
- General dissatisfaction with management and treatment of staff, with a focus on profit over patient care.
Positive Reviews:
- Some reviewers highlight loving and caring staff.
- Positive remarks about the care provided to a resident's father, including good food and activities.
- Recognition of good nursing care despite overall management issues.
Mixed Reviews:
- Mixed feelings about the quality of care, with some acknowledging good care to clients and residents but advising against employment for new CNAs.
- Defensive responses to negative reviews, suggesting they come from disgruntled former employees.
Reviews
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Health
Services
Activities
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-16 | 2023-05-02 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-16 | 2023-05-02 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-03-16 | 2023-05-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-02-18 | 2021-03-05 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-02-18 | 2021-03-05 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-18 | 2021-03-05 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-01-09 | 2019-02-20 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-22 | 2023-06-14 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2023-03-22 | 2023-06-14 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-03-22 | 2023-06-14 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-03-22 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-22 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-22 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2023-03-22 | 2023-06-14 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2023-03-22 | 2023-06-14 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-22 | 2023-06-14 | C | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2023-03-22 | 2023-06-14 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-03-22 | 2023-06-14 | B | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2021-09-16 | 2021-10-01 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-08-10 | 2021-11-12 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-10 | 2021-11-12 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-02-21 | 2020-04-03 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-02-21 | 2020-04-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-21 | 2020-04-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-21 | 2020-04-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-21 | 2020-04-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-01-14 | 2019-02-08 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-06-28 | $650 |
What is in the Neighborhood
- The closest city is Norwich which is 2.4 miles away and has a population of 39,899 (mid sized town).
- The average income is $50,608, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 32
- Average Temperature: 54.2
- Day Breakdown: The area gets 147 days of rain, 25 days of snow and 191 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 6.15 per 100 people which is high compared to other cities.
- Violent Crime: 2.29 incidents per 100 people
- Property Crime: 2.57 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 79.58 years old, which is high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 20.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Stop & Shop
0.7 miles awayRaviraj Grocery
2.3 miles awayS. & A. Market
2.4 miles awayShopRite
2.7 miles awayBig Y
3.4 miles awayNone Found
Bus Stations
Washington at Mohegan
1.2 miles awayWashington at Sachem
1.5 miles awayNorwich Transportation Center
2.2 miles awayLisbon Landing
6.2 miles awayFoxwoods Casino
9.3 miles awayBanks
Dime Bank
0.1 miles awayEastern Savings Bank
0.5 miles awayBank of America
0.5 miles awayChelsea Groton Bank
0.6 miles awayCharter Oak Federal Credit Union
0.6 miles awayHospitals
William W. Backus Hospital
0.8 miles awayDay Kimball Healthcare Center Plainfield
12.5 miles awayWindham Hospital
12.9 miles awaySmilow Cancer Hospital Care Center
13.1 miles awayNatchaug Hospital
13.8 miles awayPharmacies
Utley and Jones Pharmacy
1.1 miles awayWalgreens
2.2 miles awayCVS Pharmacy
2.2 miles awayGreenville Drug Store
2.7 miles awayJewett City Pharmacy
7.2 miles awayDentists
Norwich Aesthetic Dentistry
0.5 miles awayNorwich Periodontal Associates
0.9 miles awayNorwich Oral and Maxillofacial Surgeons
0.9 miles awayRoot Canal Specialists, P.C.
0.9 miles awayEastern Connecticut Dental
1.0 miles awayParks
Norwichtown Green
0.4 miles awayNorwich Little League
0.5 miles awayLowthorpe Meadow Natural Area
0.6 miles awayNorwich Fish & Game Club
0.9 miles awayLuis DePina Recreation Fields
1.2 miles awayPlaces of Worship
Chapel on the Green
14.7 miles awayAbington Congregational Church
21.6 miles awayShopping
Tanger Outlets Foxwoods
8.9 miles awayCrystal Mall
12.4 miles awayEast Brook Mall
13.5 miles awayCulture
The Art House of Norwich
1.3 miles awayConverse Art Gallery
1.5 miles awayChestnut Street Playhouse
2.3 miles awayNorwich Arts Council Gallery
2.4 miles awayThe Cabaret Theatre
4.3 miles awayRestaurants
Uncle D’s Blazin' BBQ
0.3 miles awayPrime 82 Restaurant and Bar
0.3 miles awayIrene's Family Restaurant
0.6 miles awayGolden Dragon
0.6 miles awayIlliano's
0.7 miles awayGet exact pricing & check availability
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