📞 Call for pricing and availability: (800) 780-8101
Douglas Manor
103 North Road, Windham, CT 06280
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 423-4636Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Windham
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Windham
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Staff is described as kind, caring, friendly, professional, hardworking, and responsive.
- Facility cleanliness and organization are highly praised.
- Residents seem to enjoy activities like bingo and have access to outdoor spaces.
- Family members appreciate the care their loved ones receive, noting improvements in happiness and well-being.
- The facility is noted for its safety, cleanliness, and welcoming atmosphere for both residents and visitors.
- Automation and modern amenities are positively highlighted.
- Special mention of the dining options, with alternatives available and an attractively decorated dining room.
- Visitors appreciate the comfortable temperature and neatness of the rooms and hallways.
Negative Feedback:
- One review advises against working at the facility, but does not provide specific reasons.
Overall Impression:
Douglas Manor receives overwhelmingly positive reviews for its staff's kindness and professionalism, the facility's cleanliness and organization, and the quality of care provided to residents. Visitors and family members note the welcoming atmosphere and the positive impact on their loved ones' well-being. While there is a singular negative comment regarding employment, it does not detract significantly from the otherwise favorable impressions shared by most reviewers.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: April 8, 1976
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 90
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $37577
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-06 | 2023-04-21 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-06 | 2023-04-21 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-06 | 2023-04-21 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2023-03-06 | 2023-04-21 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2020-02-04 | 2020-02-11 | D | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2018-12-06 | 2019-01-09 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-13 | 2023-04-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-13 | 2023-04-24 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2023-03-13 | 2023-04-24 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-13 | 2023-04-24 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-03-13 | 2023-04-24 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-13 | 2023-04-24 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2023-03-13 | 2023-04-24 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-03-13 | 2023-04-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-03-13 | 2023-04-24 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-13 | 2023-04-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-13 | 2023-04-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-13 | 2023-04-24 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-03-13 | 2023-04-24 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-03-13 | 2023-04-24 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-03-13 | 2023-04-24 | E | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2023-03-13 | 2023-04-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-13 | 2023-04-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-03-13 | 2023-04-24 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-03-13 | 2023-04-24 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2023-03-13 | 2023-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-13 | 2023-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-01-19 | 2022-03-02 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-19 | 2022-03-02 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-02-05 | 2020-03-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-02-05 | 2020-03-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-05 | 2020-03-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-05 | 2020-03-18 | B | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2020-02-05 | 2020-03-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-05 | 2020-03-18 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-01-14 | 2021-02-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-05 | 2021-04-15 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-06 | 2019-01-17 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-12-06 | 2019-01-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-12-06 | 2019-01-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-12-06 | 2019-01-17 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-12-06 | 2019-01-17 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-12-06 | 2019-01-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2018-12-06 | 2019-01-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-12-06 | 2019-01-17 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-12-06 | 2019-01-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-11 | $14,910 |
| 2018-12-06 | $19,793 |
| 2021-03-05 | $37,577 |
| 2021-03-05 | $57,810 |
What is in the Neighborhood
- The closest city is Windham which is 0.7 miles away and has a population of 23,072 (small town).
- The average income is $65,692, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 31
- Average Temperature: 53.4
- Day Breakdown: The area gets 152 days of rain, 31 days of snow and 181 days of sun
- Precipitation: 2.4 inches a year
- The average life expectancy in zip code is 79.37 years old, which is high compared to other zip codes.
- Air Quality: Good Days 222.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Bob's Windham IGA
1.2 miles awayWillimantic Food Co-Op
2.3 miles awayALDI
2.4 miles awayOriental Groceries
2.4 miles awayWalmart Supercenter
2.4 miles awayNone Found
Bus Stations
Main at Route 14
1.6 miles awayWindham Heights
1.6 miles awayMain at Ash
1.7 miles awayMain at Elm
1.7 miles awayMain at Dunham
1.9 miles awayBanks
Liberty Bank
2.2 miles awayKeyBank
2.3 miles awayBerkshire Bank
2.4 miles awayCharter Oak Federal
2.5 miles awayNortheast Family Federal Credit Union
2.6 miles awayHospitals
Natchaug Hospital
2.8 miles awayWindham Hospital
3.0 miles awayWilliam W. Backus Hospital
11.8 miles awayDay Kimball Healthcare Center Plainfield
13.4 miles awayRockville General Hospital
18.3 miles awayPharmacies
Willimantic Pharmacy
2.6 miles awayWalgreens
3.4 miles awayCVS Pharmacy
7.8 miles awayJewett City Pharmacy
11.8 miles awayUtley and Jones Pharmacy
12.0 miles awayDentists
Associated Dental Care Of CT
2.0 miles awayMark S. Pollack, DDS
2.3 miles awayAll Smiles Dental
2.6 miles awayCrawford Dental Group
2.9 miles awayRadianz Dental Clinic
3.0 miles awayParks
Shetucket Plains Road Park
0.7 miles awayWindham Recreation Park
1.3 miles awayGauthier Field
1.5 miles awayWindham
1.5 miles awayCrotch of the River
1.7 miles awayPlaces of Worship
Chapel on the Green
6.9 miles awayAbington Congregational Church
13.4 miles awayShopping
East Brook Mall
2.6 miles awayTanger Outlets Foxwoods
19.0 miles awayBuckland Hills Mall
20.5 miles awayCrystal Mall
22.8 miles awayCharter Oak Mall
22.8 miles awayCulture
Burton Leavitt Theatre
2.3 miles awayKerri Art Studio and Gallery
2.4 miles awaySwift Waters Artisans' Cooperative
2.4 miles awayNature Conservatory
5.3 miles awayNafe Katter Theater
7.9 miles awayRestaurants
Olympic Family Restaurant
1.7 miles awayTony's Pizza
1.7 miles awayThat Breakfast Place
1.7 miles awayWindham Seasons Bar and Grill
1.7 miles awayLatin Flavor
2.1 miles awayGet exact pricing & check availability
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