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New London Specialty Care

100 Care Center Cr, New London, IA 52645


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Services and Housing Options

Assisted Living, Nursing Home, Hospice, Respite Care, Skilled Nursing, Rehabilitation

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(319) 367-5753

Estimated Pricing

Studio
Estimated $3,653

Price Comparison

  • Average City Price: $3,653
  • Average State Price: $3,689
  • Average National Price: $3,754
  • New London Specialty Care Description

    Small, hometown, personal care is what you can expect from the caring, dedicated professionals at New London Specialty Care. Located in southeastern Iowa, between Mt. Pleasant and Burlington, we offer private and semi-private rooms and professional staff delivering the highest quality of care for seniors in our community.
    With daily visits from physical, occupational and speech therapists, each of our residents has their own customized care plan to help them regain and maintain strength, flexibility and mobility. Our nursing professionals and staff join the team to help improve outcomes and set additional goals to either return home following hospitalization and recovery, or stay with us as independently as possible. We also offer therapy services on an outpatient basis.

    For pricing & availability call (800) 780-8101

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    Community Reviews

    8.3
    New London Specialty Care
    Based on My Caring Plan's proprietary scoring, including 14 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in New London
  • Ranking in State: 261 out of 532 communities in IA
  • Employee Reviews

    6.2
    Care Initiatives
    Based on My Caring Plan's proprietary scoring, including 265 reviews across the web

    The following insights are from employees that work in Iowa

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Employees express pride and satisfaction in working for the facility, highlighting a great team and work environment.
    • Many reviewers commend the facility for its excellent care, particularly noting the one-on-one care and the non-corporate, small-town feel that prioritizes residents.
    • The quality of care and the staff's dedication to residents are frequently mentioned, with specific praise for the facility's handling of rehabilitation and recovery.
    • Several reviews highlight the cleanliness of the facility and the friendliness of the staff, making it a recommended choice for loved ones.

    Negative Reviews:

    • Some reviewers report experiences of disrespect and lack of dignity towards family members, including issues with staff overstepping personal boundaries.
    • There are complaints about specific instances of rudeness and hostility from the staff, leading to families choosing to move their loved ones to other facilities.

    Overall:

    The majority of reviews for New London Nursing Home are positive, with many praising the quality of care, the dedication of the staff, and the facility's environment. However, there are a few reports of negative interactions with staff. Prospective clients may want to consider these mixed reviews in their decision-making process.


    Reviews

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    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.

    Health

    24-Hour Skilled Nursing Care

    Accelerated Care Plus Therapy Equipment

    Care Initiatives Hospice

    Discharge Planning / Home Visits

    Individualized Care Plans

    Intravenous (IV) Therapy

    Services

    Care Where You Are

    Hospice Care

    Therapists

    Enteral Feeding

    Medications

    Long Term Care

    Activities

    Planned Activities

    Activity Programming

    Pastoral Services

    Religious Services

    Outings

    Card Games

    Community Amenities

    Beauty Shop/Barber Shop

    Spa

    Housekeeping

    Laundry Service

    Room Amenities

    Bariatric Accommodations

    Grooming

    Bathing

    Dressing

    Dining

    Select/Choice Menus

    Special Dietary Accommodations

    Nutritious Meals

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Jan. 1, 1999
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 46
    Total current residents: 36
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: None

    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 13
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $56648

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-28 2023-03-07 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-02-28 2023-03-07 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-02-28 2023-03-28 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-08-12 2021-08-21 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-08-12 2021-09-10 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2021-08-12 2021-09-10 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2019-10-03 2019-10-08 D Smoke Deficiencies Install properly constructed windows in hallway walls or doors.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-08 2022-12-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-11-08 2022-12-28 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-11-08 2022-12-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-11-08 2022-12-28 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-11-08 2022-12-28 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-11-08 2022-12-28 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-11-08 2022-12-28 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-11-08 2022-12-28 K Quality of Life and Care Deficiencies Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    2022-11-08 2022-12-28 D Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2022-11-08 2022-12-28 E Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2022-11-08 2022-12-28 E Administration Deficiencies Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    2022-11-08 2022-12-28 E Administration Deficiencies Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    2022-11-08 2022-12-28 E Resident Rights Deficiencies Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    2022-11-08 2022-12-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2022-11-08 2022-12-28 E Administration Deficiencies Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    2022-11-08 2022-12-28 D Infection Control Deficiencies Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    2022-11-08 2022-12-28 D Administration Deficiencies Provide training in compliance and ethics.
    2022-11-08 2022-12-28 D Administration Deficiencies Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    2022-09-08 2022-10-19 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-09-08 2022-10-19 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-02-23 2023-03-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-23 2023-03-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-02-23 2023-03-16 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-02-23 2023-03-16 D Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2023-02-23 2023-03-16 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2021-11-18 2021-12-11 K Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2021-11-18 2021-12-11 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-30 2021-09-30 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-08-30 2021-09-30 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2021-08-30 2021-09-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-30 2021-09-30 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-08-30 2021-09-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2021-11-18 $14,508
    2022-11-08 $64,830
    2022-11-08 $42,140

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mount Pleasant which is 8.4 miles away and has a population of 8,433 (very small town).
    • The average income is $59,733, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 25
      • Average Temperature: 53.3
      • Day Breakdown: The area gets 135 days of rain, 31 days of snow and 198 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.76 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Hy-Vee
    7.0 miles away
    Aldi
    7.3 miles away
    Walmart Supercenter
    8.1 miles away
    Yenchay's Oriental Food Market
    8.3 miles away
    West Liberty Foods Market
    8.3 miles away

    Transportation

    Mount Pleasant
    8.3 miles away
    Burlington
    17.8 miles away
    Fort Madison
    20.7 miles away

    Bus Stations

    Southeastern Community College
    14.2 miles away
    Community Health Center
    14.3 miles away
    Westland Mall
    14.3 miles away
    Great River Medical Center
    14.4 miles away
    Great River Wellness Plaza
    14.4 miles away

    Banks

    Farmers Savings Bank
    7.4 miles away
    5 Star Community Credit Union
    7.7 miles away
    Henry County Savings Bank
    8.1 miles away
    Great Western Bank
    8.2 miles away
    Two Rivers Bank & Trust
    8.3 miles away

    Hospitals

    Henry County Health Center
    8.4 miles away
    Great River Medical Center Campus
    14.0 miles away
    Great River Medical Center
    14.3 miles away
    Emergency Department
    14.3 miles away
    Fort Madison Community Hospital
    20.1 miles away

    Pharmacies

    Hy-Vee Pharmacy
    7.0 miles away
    Capstone Pharmacy
    8.4 miles away
    Hy-Vee Clinic Pharmacy
    8.4 miles away
    Heritage Park Pharmacy
    14.4 miles away
    Heritage Partner Pharmacy
    14.4 miles away

    Dentists

    Mount Pleasant Dental Associates
    8.4 miles away
    Family Dental Health Services Center
    8.5 miles away
    Smile Shoppe
    17.6 miles away
    Family Dentistry
    20.4 miles away

    Parks

    Central Park
    0.6 miles away
    Mud Creek Recreation Area
    4.5 miles away
    Geode State Park
    5.3 miles away
    East Lake Park
    5.9 miles away
    Stephenson Park
    6.2 miles away

    None Found

    Shopping

    Westland Mall
    14.2 miles away

    Culture

    Little Theater
    14.2 miles away
    Capitol Theater
    17.6 miles away
    Burlington Memorial Auditorium
    17.8 miles away
    Crapo Park Band Shell
    18.9 miles away

    Restaurants

    Pizza Ranch
    7.8 miles away
    Mi Pueblo Real
    7.9 miles away
    Pizza Hut
    7.9 miles away
    Breadeaux Pizza
    8.3 miles away
    Paul Revere's Pizza
    8.3 miles away

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    Google map of New London Specialty Care

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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