Morton Plant Rehabilitation Center

Sharon L.

2020-06-03

Grandmother is here and cannot wait to leave to get a decent meal. Why can't these patients get the same food that is served next door at the hospital? Often they mess up her meal and she is left with no meal options that she can eat.

Patti Noack

2021-12-01

The physical therapy dept deserves 10 starsThey will get you up and moving with a great smile..the registed nurses are awesome and caring also.It is extremely clean and very well taken care ofI would of given 5 stars but some of the cnas need an attitude adjustment..they were snippy and condesending..all in all I felt very lucky to have been here..

Cheryl Kepple

2021-01-01

Very clean. The whole staff was very pleasant his whole stay. They even allowed him to have his dog sleep in his room . And if he wanted to eat outside they delivered his meals in the courtyard. The food was delicious.

Ryann Ben Khader

2021-01-01

THIS IS A HORRIBLE PLACE!! The DON and administrator do not address residents complaints and concerns. When asked on multiple occasions for a corporate number was denied. Dietary messed up my father's diabetic meals EVERYDAY. Lenny the case manager doesnt communicate and only warms the seat in his office. They are under staffed. My father had his call light on for over 18mins one time and an emergency call light on for 11mins. The rehab director has no personality, no customer service skills at all. Do to my outspoken mouth I was banned from coming to the facility. The DON lied to get me banned. The supervisor falsely documented my father's wishes for a DNR.

Patsy Massarelli

2020-01-01

I would NEVER send my loved one here ever again! You would think that with the close proximity to the Morton Plant hospital and it's affiliates they would have focused more attention on my now deceased fathers wounds. My father was transferred there from the hospital for rehab after he was in the hospital due to a fall at home with his walker. He was diabetic and had open heart surgery 9 months before his stay at Madonna Ptak. In fact, when he was recovering from his open heart surgery he stayed at Madonna Ptak and all went well, which is why we agreed for him to go back there a second time. Unfortunately the second time was not at all the same. My father developed an ulcer on his heal that broke open and got infected, it wasn't tended to properly and ultimately led to gangrene and he got MRSA and staph which caused his death.

fred longo

2020-01-01

I broke my left shoulder and left ankle was told I can't put any weight on my left leg or use my left arm for six weeks. I ended up in Madonna Ptak Rehab.The staff here made my . horrible situation not so bad I am treated like gold.From Physical therapy, Occupational Therapy, Nursing staff all the Aides are Amazing and social workers, House keeping , kitchen staff .Every one of them are angels .If you ever end up were you have to go to rehabilitation I highly recommend Madonna Ptak Morton Plant Rehab you are treated like a king or queen .I can't say enough good about the entire staff here ......My name is Frederick Longo

Judy Love

2020-01-01

The facility the staff nurses everyone is awesome thanks for taking good care of my mom

Paula Neuman

2020-01-01

My mother has been here for four months, and, by and large, we (her family members) are happy with the care she's received. One issue that could be easily addressed, however, is the laundry service. As a long-term care patient, my mother's laundry is handled by the facility. One person on staff does laundry for all the long-term care patients -- a number that is increasing -- five days a week. No one does laundry on weekends. So today is Sunday, and she has no clean pajamas, no clean pants, no clean sweaters and no clean blankets of her own. We keep buying her more pajamas, sweaters and pants, but it seems it's never enough because no one is doing laundry on the weekends. One of her blankets also disappeared in the laundry. A suggestion: Hire a part-time person to keep up with the laundry on the weekends. Thanks for listening.

James Franznick

2019-01-01

my dad has been here for the last few weeks, there is one staff member named Amanda who is an absolute superhero, very grateful to have someone as kind as her looking out for my family

Joe Riley

2019-01-01

Have a great caring staff and volunteers who have been working above and beyond to ensure that my son and I remain together at some hardships I have caused they are never to busy for council just a top notch bunch of people who have come to be family

Barbara Hansen

2017-01-01

Under-staffed and loud and smelly. Not a good place to do rehab after a major surgery!

Sue Fox

2017-01-01

BEWARE.....If you need any special care you had better have someone to advocate for you!!!My mother had congestive heart failure and 2 valves that needed replaced. she retained fluid easily and needed to be monitored closely. they instead of giving her a low salt diet switched her to regular meals it was a week before we caught it. she was filling up with fluid and the "house"doctor , the only one that we were able to see, said she was experiencing COPD, and gave her steroids on top of the salt. we stopped the steroids and we were told by the head nurse that she was so glad that we were medical doctors!! what happened is that they said we needed to leave!! My mother went by ambulance across the street to Morton Plant . My mother almost died because she was drowning in her own fluid!!!!!!!!!!!!! and as of now they have removed over 8 pounds of fluid from my mother.BEWARE ........................................Update!!3-10-2016 My mother is now in Hospice . If they had listened to us she might have had a fighting chance but the end is imminent now.

Chris Cengel

2015-01-01

This facility kept me a prisoner for 30 while they ran out my Medicare funds. I am a diagnosed Celiac--an autoimmune disease which is triggered by wheat gluten food or crumbs or even additives to soap or makeup. The do not have any gluten free food. None at all. Gluten free diets require fresh fruits and vegetables. They would not release me until my Medicare rehab benefits were used up.I received possibly one hour a day of therpy. This is not a joke. After 5 months I am still sick with Celiac's symptoms. Why are they still in business?