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Lutheran Home For The Aged
800 West Oakton Street, Arlington Hts, IL 60004
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 368-7400Pricing Details
This detailed pricing information was obtained directly from the Director of Sales Community Outreach Liaison at Lutheran Home For The Aged via email on Oct. 18, 2023.
Assisted Living Rates
Our assisted living rates include basic care services and start at $8,000 per month.
For pricing & availability call (800) 780-8101
Price Comparison
Lutheran Home For The Aged Description
Lutheran Home has been setting the standard in older adult living since 1892. A faithful mission and dedication to innovation has earned the trust of generations of families and solidified the reputation of Arlington Heights’ Lutheran Home as one of the nation’s finest older adult living communities. Much has changed over the years, with enhanced programs and more specialized healthcare services, but pillars of service have remained the same: Lutheran Home’s commitment to providing exceptional, person-centered care and exceeding expectations every day. A Lutheran Life Community, Lutheran Home is empowering vibrant, grace-filled living across all generations.
At Lutheran Home, we are passionate about caring and continuous improvement. From our management methods and extensive employee training to innovative programs for residents, we remain open-minded and curious, constantly developing creative ways to do things better. With extensive health care expertise, Lutheran Home has established standards of care that are carried through at every community to ensure a consistently high-quality experience for both residents and their families. In addition, each community benefits from the knowledge and support of our corporate staff. We are known for having the expertise to provide significant levels of care and handle complex or difficult cases.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Arlington Hts
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Arlington Hts
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Arlington Hts
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Arlington Hts
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Many reviews highlight the positive experiences at Lutheran Home, including the attentive and helpful nursing staff, professional and caring therapy teams, and the overall cleanliness and welcoming atmosphere of the facility. The MyRehab program, in particular, receives praise for its role in speeding up recovery processes, with therapists working patiently and professionally on areas of concern.
Cherished Place, an Adult Day Care within Lutheran Homes, is recommended for its caring, sensitive, and supportive staff, providing a safe and well-run environment for individuals with dementia.
The staff across various departments, from the sales director to receptionists, are commended for their compassion, knowledge, and responsiveness, making the difficult decision and search for a suitable facility much easier for families. The facility itself is described as immaculate, warm, inviting, and full-service.
Events like the History of Chicago Candy Company program and Lunch and Learn programs are appreciated for their informative and entertaining nature, contributing to a sense of community and learning.
Some reviews express concerns about staffing levels, particularly regarding the responsiveness of CNAs and the use of agency staff. Suggestions for improvement include better staffing on weekends and a more efficient system for visitors to exit certain floors.
Despite these concerns, many families report being very pleased with the care their relatives receive, noting the cleanliness of the facility, the attentiveness of nurses and CNAs, and the engaging activities provided. The staff's efforts to ensure safety, especially during the COVID-19 pandemic, are also highlighted.
One negative review mentions an experience with a rude phone receptionist, but this appears to be an isolated incident among otherwise positive feedback.
Overall, Lutheran Home is praised for its wonderful rehabilitation facilities, beautiful premises, and the amazing care provided by its staff. The physical therapy team, in particular, receives accolades for their excellent work. The facility's events, programs, and the generosity of its take-home birthday lunches are also mentioned positively, contributing to a vibrant community atmosphere.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: None
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Dec. 17, 1992
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 354
Total current residents: 270
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $130111
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-23 | 2023-03-30 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-02-23 | 2023-03-30 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2023-02-23 | 2023-03-30 | E | Construction Deficiencies | Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy. |
| 2023-02-23 | 2023-03-30 | F | Construction Deficiencies | Install a two-hour-resistant firewall separation. |
| 2023-02-23 | 2023-03-30 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-02-23 | 2023-03-30 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-02-23 | 2023-03-30 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2023-02-23 | 2023-03-30 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-02-23 | 2023-03-30 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-02-23 | 2023-03-30 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-02-23 | 2023-03-30 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-02-23 | 2023-03-30 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-02-23 | 2023-03-30 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-02-23 | 2023-03-30 | E | Miscellaneous Deficiencies | Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency. |
| 2023-02-23 | 2023-03-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-04-20 | 2022-05-03 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-04-20 | 2022-05-03 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-04-20 | 2022-05-03 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2022-04-20 | 2022-05-03 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2022-04-20 | 2022-05-03 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-04-20 | 2022-05-03 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-04-20 | 2022-05-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-20 | 2022-05-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-06-16 | 2021-07-01 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-06-16 | 2021-06-30 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-16 | 2021-06-30 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-06-16 | 2021-07-08 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2021-06-16 | 2021-07-01 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-16 | 2021-07-08 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-06-16 | 2021-07-12 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2021-06-16 | 2021-07-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-24 | 2023-06-22 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-05-24 | 2023-06-22 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-02-01 | 2023-02-22 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-02-01 | 2023-02-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-01 | 2023-02-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-10 | 2022-11-30 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-10-24 | 2022-11-11 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2023-01-25 | 2023-02-22 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-25 | 2023-02-22 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-01-25 | 2023-02-22 | D | Resident Assessment and Care Planning Deficiencies | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-25 | 2023-02-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-25 | 2023-02-22 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-01-25 | 2023-02-22 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2023-01-25 | 2023-02-22 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-01-25 | 2023-02-22 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2023-01-25 | 2023-02-22 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2023-01-25 | 2023-02-22 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-28 | 2022-08-19 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-13 | 2022-08-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-21 | 2022-04-04 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-04-07 | 2022-04-28 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-04-07 | 2022-04-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-07 | 2022-04-28 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-07 | 2022-04-28 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-04-07 | 2022-04-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-15 | 2021-02-22 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-29 | 2021-03-31 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-09 | 2021-03-24 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-01-04 | 2021-02-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-08-27 | 2020-09-18 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-08-20 | 2020-09-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-08-20 | 2020-09-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-08-20 | 2020-09-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-08-20 | 2020-09-04 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2021-06-09 | 2021-06-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-06-09 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-09 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-06-09 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-06-09 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-06-09 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-06-09 | 2021-06-25 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-06-09 | 2021-06-25 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-04 | $52,980 |
| 2021-01-04 | $15,000 |
| 2021-03-09 | $86,731 |
| 2021-03-09 | $132,850 |
| 2023-01-25 | $28,380 |
What is in the Neighborhood
- The closest city is Arlington Heights which is 0.8 miles away and has a population of 75,926 (large town).
- The average income is $116,855, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 25
- Average Temperature: 52.6
- Day Breakdown: The area gets 141 days of rain, 41 days of snow and 181 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.9 miles awayTrader Joe's
1.2 miles awayHarvest Fresh Market
1.3 miles awayMariano's
1.5 miles awayTony's Fresh Market
1.7 miles awayTransportation
Arlington Park
0.8 miles awayArlington Heights
1.0 miles awayPalatine
3.1 miles awayBus Stations
Wilkie & Euclid (Rolling Meadows Courthouse)
0.9 miles awayNorthwest Hwy & Vail (Metra)
0.9 miles awayMeadow & Kirchoff
1.8 miles awayBosch Tool Corp
2.4 miles awayRauland Borg
2.5 miles awayBanks
PNC Bank
1.0 miles awayCitibank
1.1 miles awayBMO Harris Bank
1.1 miles awayVillage Bank & Trust
1.3 miles awayChase
1.4 miles awayHospitals
Northwest Community Hospital
1.8 miles awayPresence Holy Family Medical Center
5.8 miles awayAlexian Brothers Medical Center
6.3 miles awayGlenbrook Hospital
6.9 miles awaySt. Alexius Medical Plaza
7.9 miles awayPharmacies
Walgreens
1.0 miles awayCVS Pharmacy
2.7 miles awayCarepoint
5.1 miles awayA & T Pharmacy
5.5 miles awayDentists
Smiles for Families
1.0 miles awayRiverwalk Dental
2.0 miles awayOrthodontic Experts
2.2 miles awayPalatine Dental Associates
2.3 miles awayRegency Dental Care: Liana Tremmel, DDS
4.7 miles awayParks
Arlington Heights
0.1 miles awayRidge Park
0.4 miles awayHasbrook Park
0.5 miles awayFestival Park
0.5 miles awayVirginia Terrace Park
0.6 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
15.3 miles awayShopping
Woodfield Mall
4.0 miles awayGolf Mill Shopping Center
8.4 miles awayNorthbrook Court
9.7 miles awayFashion Outlets of Chicago
10.5 miles awayDempster Commons
11.7 miles awayCulture
Cutting Hall
2.7 miles awayThe Improv
4.2 miles awayMedieval Times
4.8 miles awayMarriott Theatre
6.2 miles awayDes Plaines Theater
6.6 miles awayRestaurants
Javier's Sabor Mexicano
0.9 miles awayBistro Chen
1.0 miles awayVillage Grill of Arlington
1.0 miles awayLa Tasca
1.0 miles awayEddie's
1.0 miles awayGet exact pricing & check availability
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