Life Care Center At Inverrary

joseph c

2021-01-01

My Mom has been at Life Care for several Months now and the care she has been receiving is outstanding. The staff is very caring and always keeps me informed of my Moms condition. I highly recommend Life Care for your loved ones.

Regina Moore-Haas

2019-11-26

It would be nice if someone answered the phone at the central nurses station when I call to ask how my relative is doing. Also, it would be nice when a patient has a doctor appointment outside the facility if they could manage to get the patient there on time rather than MORE THAN AN HOUR LATE!!!!! I would not recommend this facility unless improvements are made.

andrea m

2021-12-25

There are not enough words to express how superior this facility is. From Eddy the admissions coordinator, Cody the executive director, the social worker, the business office manager and to all of the plentiful nursing staff who do not hide but are VERY visible and genuinely caring.Our mom was only there 4 days before she passed but our experience with the entire staff was unbelievably so positive as compared to the nursing home where she was prior for 3 weeks where you could not find a nurse or nurses aide even when you rang the bell. The nurse assigned to our moms room at Life Care even came in the room to check on my mother even though she knew there was a 24 hr hospice nurse in there with her!That says it all. People that actually go above and beyond. A first class rare gem in the sea of healthcare these days. Our family was lucky to have had the positive experience.

Amy

2021-12-01

This is not facility if your thinking of sending someone here if they break their hip and have moderate to severe Alzheimer’s. The therapy is excellent but if you cannot follow commands, it makes it difficult. The big problem is not enough care. The staff does not watch the patients closely. Anyone with Alzheimer needs more care and attention and this is not the place. The second day he was there and I came to visit he was hanging off the bed in a diaper. This was shocking and I immediately went to the director to complain. My husband also fell the next day he was there and was in a wheelchair at the nurses station. I would think twice if you are considering this place.

Eli Sands

2021-11-01

The property was beautiful and overall my experience was fine aside from one key point… the receptionist at the front was an older black woman who was the most rude encounter I’ve had in months. I understand we are in a stressful time but who has allowed this woman to remain unchecked. I’m probably never coming back to this facility if it means I have to deal with her again. I wish I’d gotten her name but I was ready to go at that point.

John Brown

2021-11-01

Life Care Centers of America Inverarry location has truly gave me a second chance with my father. Approximately 9 weeks ago my father went downhill tremendously was admitted to a local hospital. Holding on to hope for 6 weeks and still no improvement and the hospital asking us to make a decision for a long term facility and pressuring us to sign a DNR that there was no hope. We had no visitation during that time at the hospital. I went to sign the DNR at the hospital at that time I cried and prayed. My father grabbed my hand. I wasn’t sure if it was reflex or GOD telling me we are gonna continue the fight. I left the hospital and called Eddie at admissions. I knew about the facility because, I work at the neighboring location. I explained to him the situation and he took the wheel from there. When my dad was brought to the facility he was basically in a vegetable state. Because of Cassie, Denise, Sharon, and their amazing staff my father is able to walk, talk, dance, and eat on his own again. My father was only at the facility for about 23 days and returned home to us. I will like to thank each and every staff member especially Cody, Eddie, Sharon, Denise, Cassie, Cecile, and all of the nurses and therapist from the bottom of my heart. I couldn’t of done it with out you all. You all were there for my family every step of the way. Wendy, in the business office thanks for all your help. Ms. Laura your have been awesome thanks for all you do as well.

Rob Andrews

2021-11-01

It's a good place to recover from surgery but there's a problem. They are understaffed. But I understand there's a nursing shortage with Covid 19, going on.

Charles Harris

2021-10-01

My experience was excellent I enjoyed the people who care for me at Life Care. I want to give a shout out to my speech therapist Denise. I came in after my stroke and I was not speaking. I am now speaking. I also want to thank my therapist Ame & Ilsey they both worked with me and now I’m able to transfer safely and stand to go back home. Thank you Cecile. She was the best for helping me get my hospital bed and supplies at home. Thank you to everyone at Life Care. I highly recommend this rehabilitation facility.

Marylou Baier

2021-10-01

If you need a PT/OT care center, this is the place to be. My PT Sharon and OT Cassie worked with me with care and compassion on my road to independence. They are the best. I’m thankful for them every day. Kudos to RNs, CNAs, and all other staff, they are all great. Carolyn taught me a new way to wash my hair and Beverely got me tea every day without me asking. The medical doctors on staff in Life Care are excellent and attentive to my ongoing medications I have every day. The food is excellent, just like home cooking. Chef Perry is great at giving a variety of meals. Also, maintenance man Ben made sure I was able to watch all my channels. Cecile the case manager also was very pro active in my care/discharge. The care here was excellent, and the staff is super. I thank them for my recovery.

Amelia Robrecht

2021-09-01

My name is Amelia and I have been a resident at Life Care Center at Inverrary for about 2.5 years and I have enjoyed the care from the staff that works here. I initially came here for therapy after a hospital visit. The staff working in the Therapy Department were able to turn my attitude around. They helped me walk again through the use of constant encouragement. I partake in therapy every time that I am eligible. The goal is for me to go home and I am hopeful that the staff here can help me achieve that.The food, quality of care, and customer service have been wonderful. Though not everything is perfect 100% of the time, the staff ensures that the situation in question is always rectified. We have our wonderful Activities Director and staff (e.g., Julie, Carole, Ina, and Yolanda) that have kept us entertained and happy throughout the COVID-19 pandemic. Julie, in particular, always makes sure we are in a good mood. She takes personal responsibility in our happiness. The activities that they have for us are wonderful. We have been able to do bowling, dunking the staff with water, and other fun activities. We are hoping that the Activities Department continues to be creative in allowing us to partake in activities. They always make sure everything is clean and safe for those of us residing in the building.

Oneida posas

2021-08-01

Gracias a todos por el servicio. Me han tratado muy bien.

P Verdejo

2021-08-01

I’m very proud of Life Care for taking care of my wife like she was family. They really care for my wife of 68years. Out of all the 5 rehabs places she been to over the past couple of years this is number 1. Thank you to everybody.

Lilly vickers

2021-08-01

My Husband was here for 45 days. The Staff and care team were really nice and informative. LCC is very clean and well kept it does not have an unpleasant odor. I really was able to interact with most of the staff and fell in love with Laura at front desk. I would recommend LCC to my friends should they have the need. Special thanks to Jessica, Christian, Cecil, Annabel, Elsa, Susan, Denise, Elsa Christine, and Keneshia, just to name a few. Physical Thearpy opportunities should be increased the facility has a state of the art PTFacility which I feel is under utilize.

Jeffrey Cadorette

2021-08-01

My father was placed at this facility after he suffered a hip fracture during the height of the Covid lockdown in May 2020. .He is was 96.I had my doubts about the care he was receiving at the beginning and it was hard to communicate with any of the staff. However, since Cody, the new Director, took charge, there has been a significant improvement in communication, organization, and overall management of the facility. All the nurses now have cordless phones, eliminating the need for endless unanswered phone calls and missed messages back and forth.In the past, my father has been bounced around from facility to facility. This facility, however, has proven to be the best so far. My father is always clean, and well taken care of. The patient-to-staff ratio is conducive to a high level of one on one care. The staff is always very professional and helpful and comes across as an extended family that cares for our loved ones in the same way we would ourselves. The Activities Director and staff are very creative in keep the residents active and engaged during these challenging time.If your anxiety levels are high regarding where to place your loved ones, Life Care Center will definitely relieve you of those concerns. Highly recommended.

Jeanne Pellegrino

2021-06-01

Having a family member in skilled nursing facility is difficult in the best of time, but during COVID it's especially difficult. The staff and personnel at Life Care Center at Inverarry made it as pleasant as possible. Cody, the director spoke with me and my entire family at length. He was exceedingly patient and kind. During my father's stay visitation was severely limited, however when we could visit, Julie made it wonderful for us. Her positive spirit and energy was infectious. She's aware of the isolation patients endure and the anxiety of the families. She did her best in a bad situation, to make us (and my father) comfortable. I hope someone gives her a raise. I would feel comfortable having my father there again. Hopefully, visits are more open. Get your vaccine everyone! Thank you again to Life Care!

David Shorr

2021-06-01

My mother has been at Life Care for several years. The staff has always been helpful. The one person to stand out to me is Jessica Garmizo. She is very helpful to my mother and our family. She is always available with a great attitude and wants to help in every possible way. Jessica is a real asset to this facility and deserves to recognized for the great job she does.

Trilla Fantastical

2021-04-01

Okay so originally I’d written a review about the poor treatment of my grandmother and I received a call from the director Cody attempting to smooth things over. Yes, he was really nice he even gave me his personal number to contact him if there was an issue. However the issue isn’t with administration it’s with the nurses who apply for these positions to care for these elderly patients who can’t care for themselves. My grandmother constantly receives mistreatment and attitudes from these nurses and at this point we will be contacting the state board. My grandmother just laid in a dirty diaper for over an hour after constantly asking the nursing staff to come and change her. I called the center and the receptionist Sylvia stated that there was no one who could come to the phone and assist me. Shortly after I was on the phone with my grandmother and a rude nurse entered her room. I asked my grandmother to ask the nurse her name, which the nurse responded with WHY and never gave her name. I instructed my grandmother to put the phone down but don’t hang it up. She did. I listened in as the the nurse spoke harshly to my grandmother while changing her diaper.. “STOP MOVING, BE STILL! MAN YOU DON’T LISTEN” all while huffing and puffing and my grandmother shouting OW! today is Saturday March 27th 2021 it’s now 11:54 am, since she wouldn’t state her name maybe they’ll check the logs and take care of her !! UNACCEPTABLE

Kimberly Backus

2021-01-01

I cannot say enough kind words about Eddie, the Admissions Nurse. He must love what he does. He has been available for questions prior to us having a loved one stay at Life Care Center at Inverrary. He has invested much time in helping us learn about rehab facilities, hospice care, nursing homes, etc. and how to go about accomplishing things to get the best outcome for both of my in-laws, who are elderly and in different transition phases in life - partially due to Covid-19. His insight has helped us plan and speaking for my husband and myself, it has been invaluable. Thank you Eddie - you truly are making a difference in peoples lives.

Tico World

2021-01-01

Awesome facility for your love ones.

Laura Twardzik

2021-01-01

very bad communication and service I do not recommend this place