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Las Cruces Of Cascadia
175 N Roadrunner Parkway, Las Cruces, NM 88011
Based on 22 reviews
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Las Cruces Of Cascadia Description
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Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/11/18 and is run by a for profit organization. It is a medium-sized nursing community with 50 nursing beds. Currently, there are 37 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $650.00. The facility has had 1 payment denials, which is when the government stops payments to a nursing home for new residents until the facility fixes an outstanding citation. The facility has had 18 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Las Cruces Of Cascadia, Llc. has a 1-star overall rating the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 2-star health inspection rating the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. This nursing home has a 4-star quality rating the second highest possible. The nursing home is in top half of facilities in terms of qualityrating .The qualityrating is slightly higher thanstate average .Staff Ratings
The Las Cruces of Cascadia has a 1-star staff rating, the lowest possible. It is in the top half of facilities in terms of nursing aid staffing hours per resident per day, which is slightly lower than the state average. In terms of LPN staffing hours per resident per day, it is in the top 10% of facilities and higher than the state average. The RN staffing hours per resident per day is slightly lower than the state average but it is still in the top half of facilities. In terms of licensed staffing hours per resident per day, it is in the top 10% of facilities and higher than the state average. Lastly, its physical therapist staffing hours per resident per day is also in the top 10% of facilities and higher than the state average.Covid Data
The Las Cruces Of Cascadia, Llc. is a nursing home that is in the bottom 30% of facilities in terms of resident vaccination rate. The resident vaccination rate at this nursing home is slightly lower than the state average. The nursing home has a resident vaccination rate of 81.1% which is less than the state resident vaccination rate of 84.4%. However, this nursing home is in the top 40% of facilities in terms of staff vaccination rate. The staff vaccination rate at this nursing home is slightly higher than the state average. The nursing home has a staff vaccination rate of 94.4% which is greater than the state staff vaccination rate of 90.7%. This nursing home also falls into the bottom 40%of facilities in terms of covid booster rate; however, its covid boosterrateis lower than the state average by 6%.Emergency and Hospitalization Quality Measures
The nursing home known as The Las Cruces of Cascadia, LLC is in the bottom 40% of facilities in Oregon in terms of the number of their short-stay residents who had outpatient emergency department visits. However, their number of short-stay residents who were rehospitalized after a nursing home admission is actually lower than the state average, putting them in the top 40% of facilities statewide in that regard.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
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The Hong Kong fish market is more organized than Welbrook.Pray that you never have to get them to get your paperwork or medications in the right place at the right time.They are trying to get it right and that countsMaybe they are getting better with time.
If your parents are old and they are here get them out before it's to late. I had to call 911 to get my out and transfer to the hospital. This place thinks they can do what a hospital can do. They should have transfer her to the hospital right away. But they didn't . Any nursing home should know that they are not a hospital
My husband was discharged to this facility and became more ill. Staff would bring him food and then not care if he even tried to eat it. I explained to them that he would drink ensure if nothing else. They would at least open it for him, but then walk away and let him spill it all over himself. And then leave him sitting in a puddle for hours until I came in and had to actually request that someone come in and clean him.
My husband is currently staying at Welbrook and I can honestly tell you he has been in and out of several skilled nursing/rehab facilities and this one is far and above all of them. They are caring, compassionate and mindful of the health conditions of their patients. If he shows signs of any medical issue it is immediately addressed. He is an amputee and had the toes removed from his remaining foot and they give him rehab daily to assist in getting him on his feet again. I can not say enough positive about this center. The nursing staff are excellent. The 5 stars are nice but they go over an above in their care and deserve a 10. Tom is picky about his food but raves about the food he receives there. If you need any rehab or skilled nursing this facility is the best by far. I highly recommend Welbrook. On the other hand stay away from Genesis in Silver City. I don't know how they are getting away with it but they treat their patients likecattle. Tom stayed there once and it was the million dollar experience he wouldn't give 10 cents to relive. If you want great care for yourself or a loved one pick Welbrook, they are the best.
I was admitted here after having surgery on my right ankle. At first it was difficult because of coved 19 restrictions. Then I was moved to the other side where I could get out of my room and use the equipment in the gym. Both physical and occupational therapist were very good and helpful in many ways. The things that really bothered me was how frustrating it was for the staff because of lack of communication and the restocking of supplies. How can you do a good job when you have to get family to bring in necessary items that are needed for a patients safety and comfort? Having been in the medical field for years I know how frustrating it can be when necessary aren’t there. I do commend the staff for their ability to get things done in a mostly positive manner.
I don't think they have a receptionist, or no one answers the phones ever. It just rings and rings until the system kicks you off. Have fun trying to get any information or questions answered here.
Scary, inattentive and unorganized especially when you can't be there to monitor what's actually taking place. All the reviews about not being to communicate with staff are true. Do not subject your loved one to this facility.
Good luck calling and checking on your loved one. They never call back and if you manage to get ahold of someone it's usually just brief with yes or no answers. I would not recommend this place.
My grandma dislocated her arm so she went here. The nurses didn't take care of her. She had to put on her gown by her self but couldn't because she can't move curently.
This place is something else - i had to call several times to get a live person and the girl upfront is very rude she tries to hold many hats as if she know all the departments. She should listen to the person on the phone not talk over them
My In Grandmother in Law message to your company!Wellbrook Rehab Center in Las Cruces, NM, reneged on its promise to replace my dentures thrown away by staff while I was a patient during quarantines. Representatives claim no record of me as a patient even tho I was there from 3-13-2- thru 4-23-20. Shameful treatment.
I dare you to try and call this facility to check on a loved one. 7 calls in two days. Always went to voicemail, never got a call back.
Horrible place !!!! Don’t bring your loved ones here
I usually give credit where it is due, even more so than they deserve however I'm so disappointed in this place, the people who work here, the admissions process and discharge. The nurses and most everybody. I mean you would think I would have a positive thing to say but no I don't. Please find another place for your loved ones to go. The insurance company will be hearing about every detail of my mother's aission to discharge.
The staff has been so friendly and full of smiles! My friend had rehab there after a major scare with appendicitis and came back home wanting to continue to work out with new exercises she knew would help her continue to get stronger. Your team definitely inspired her to keep working on maintaining that progress! Thank you!
My husband is a patient at this facility. I would not recommend it. The first few days were fine. He received a bath at the scheduled times. This past week has been a mess. He received a bath on Monday. He didn't get another until Friday when I intervened and insisted. His bath time kept switching on the schedule so he was never on the schedule. He is also on oxygen 24/7 at 4 liters. Two separate times I found him sitting in his room on a portable oxygen tank which was turned OFF. Then, one morning at breakfast, he mentioned to a passing nurse that he was short of breath. She looked at the tank. It was empty. She literally ran, pushing his wheelchair, to the refilling station and refilled the tank. There are other incidents. This is in the span of 12 days. Don't go here unless you can be there with your loved one several hours a day.
Just reading about Wellbrook makes me not want to be a part of the patient population I fear for my life but have no other choices
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-20 | 2022-02-03 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-12-20 | 2022-02-03 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-12-20 | 2022-02-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2021-01-05 | 2021-03-09 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-01-05 | 2021-03-09 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-01-05 | 2021-03-09 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2021-01-05 | 2021-03-09 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-01-05 | 2021-03-09 | F | Construction Deficiencies | Meet other general requirements. |
| 2021-01-05 | 2021-03-09 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-01-05 | 2021-03-09 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-01-05 | 2021-03-09 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-01-05 | 2021-03-09 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-01-05 | 2021-03-09 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-01-05 | 2021-03-09 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-01-05 | 2021-03-09 | E | Miscellaneous Deficiencies | Meet Health Care Facilities Code mechanical requirements. |
| 2021-01-05 | 2021-03-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-05 | 2019-07-18 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2019-06-05 | 2019-07-18 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-06-05 | 2019-07-18 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-06-05 | 2019-07-18 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-06-05 | 2019-07-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-05 | 2019-07-18 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-06-05 | 2019-07-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-05 | 2019-07-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-29 | E | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-29 | E | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-29 | F | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-07-21 | E | E | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-07-21 | D | D | Resident Rights Deficiencies | Prepare residents for a safe transfer or discharge from the nursing home. |
| 2021-07-21 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-07-21 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-21 | E | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-21 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-12-21 | E | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-12-21 | E | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-12-21 | D | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2021-12-21 | E | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-12-21 | E | E | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-12-21 | D | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-12-21 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-21 | D | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2021-12-21 | E | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-12-21 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-12-21 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-21 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-08 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-01-08 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-01-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. |
| 2021-01-08 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-01-08 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-01-08 | E | E | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2021-01-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-01-08 | F | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2021-01-08 | F | F | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-01-08 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-01-08 | F | F | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2021-01-08 | F | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2021-01-08 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2021-01-08 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-01-08 | E | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-05-19 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-30 | F | F | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-01-30 | E | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-01-30 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-30 | E | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-01-30 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-25 | E | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-09-25 | F | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-11 | E | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-06-11 | D | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-06-11 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-06-11 | E | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-06-11 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-06-11 | G | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-06-11 | D | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-06-11 | E | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2019-06-11 | E | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2019-06-11 | D | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-06-11 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-06-11 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-11 | E | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
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